Hotel Centro Vitoria AutoCheckIn

Hotels
8 (3325 reviews)
General Álava, 11 - Pasaje interior , Vitoria-Gasteiz , es

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent location
Exceptional service
Comfortable beds
Cons:
Cleanliness issues
High prices
Basic amenities

Categories

Cleanliness
7.21
The bathroom had issues with bad odors and cleanliness concerns.
Service
9.18
The staff was exceptional, providing good service.
Location
9.22
Excellent location in the city center, close to many attractions.
Room Quality
7.67
Rooms were noted as small and some had maintenance issues.
Amenities
7.7
Basic amenities were mentioned as lacking detail.
Value for Money
6.66
Many reviews mentioned high prices for the quality received.
Food and Beverage
8.21
No specific mentions, standard quality for this hotel tier.
Overall Experience
8.18
Overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:37

Property Description

Convenient Location
Modern Amenities
Close to Transportation

Important information:

If you arrive outside reception opening hours, you can use the check-in machine. The access code requested is the reservation number given.

When booking more than 5 rooms, different policies and additional supplements may apply.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property is located in a pedestrian-only zone.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for € 12 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3325 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 7.7
Value for Money: 6.66
Food and Beverage: 8.21
Overall Experience: 8.18
M
Maria Jose solo_traveller es
9
2026-05-16 via Nuitee
P
Patrick solo_traveller es
10
2026-05-15 via Nuitee
M
Mier solo_traveller es
8
Pros:

La ubicación,amplitud de la habitación

Cons:

En la galería x donde se accede,llegué en la noche había 8/10 personas sin hogar que tranmitian un poco de inseguridad

2026-05-15 via Nuitee
J
John solo_traveller gb
8
Ideal for a short stay
Pros:

Easy check in great room and shower, comfortable bed

Cons:

The access is in an under pass and it’s ok during day but at night is a little quiet with no one around

2026-05-14 via Nuitee
G
Gabriel Vallenilla solo_traveller ve
10
Vitória
Pros:

La ubicación

Cons:

Todo muy bien

2026-05-13 via Nuitee
G
Gala couple es
10
2026-05-13 via Nuitee
A
Anna Maria solo_traveller es
5
Pros:

El personal atento y la habitación actual y funcional

Cons:

Demasiado calor en la habitacion 101 y el pasaje interior de acceso al hotel es muy lúgubre, lleno de mendigos viviendo frente al hotel.... No es agradable.. es una lastima porque la ubicación esta muy bien

2026-05-12 via Nuitee
M
Mario solo_traveller es
9
2026-05-12 via Nuitee
M
Malmusi solo_traveller it
9
2026-05-12 via Nuitee
J
Jose R extended_group pr
9
Great time in Victoria and this hotel was very nice.
Pros:

Location is great! Staff were also very good!

Cons:

The auto-check in is not for me.

2026-05-12 via Nuitee
B
Bowden family_with_children ie
9
Pros:

Clean and exactly as advertised.

Cons:

Entrance is quite hidden. We were lucky a local spotted us and directed us through the tunnel

2026-05-11 via Nuitee
A
angel marcos couple es
9
Céntrico y limpio.
Pros:

Todo estuvo bien. Tranquilo y acogedor.

Cons:

Todo correcto.

2026-05-11 via Nuitee
E
Eva Melania couple es
8
2026-05-11 via Nuitee
A
Assumpció solo_traveller es
9
Pros:

La ubicació és excel.lent

Cons:

Potser tenir més serveis dins l'hotel

2026-05-11 via Nuitee
J
Jesus couple es
8
2026-05-11 via Nuitee
J
Juan Luis extended_group es
9
2026-05-11 via Nuitee
M
MARTA solo_traveller es
8
Pros:

Destacaría la ubicación, en pleno centro, la relación calidad/precio y la amabilidad del personal de recepción

2026-05-10 via Nuitee
V
Vanessa solo_traveller es
4
No repetiré
Pros:

Es la segunda vez que me alojó en este hotel pero no creo que haya una tercera. Lo positivo del alojamiento es la ubicación.

Cons:

Cuando llegue al hotel encontré algo con jamás esperaba, entre al baño para hacer uso de él por primera vez y encontré que no se había limpiado y que ni habían ni tirado de la cadena. Y ni si quiera había escobilla del váter para por limpiar nada, en resumen una asquerosidad.

2026-05-10 via Nuitee
S
susana family_with_children es
8
Pros:

La ubicación

Cons:

Falta hervidor

2026-05-09 via Nuitee
G
González extended_group es
10
2026-05-09 via Nuitee