Hotel Centro Vitoria AutoCheckIn

Hotels
8 (3291 reviews)
General Álava, 11 - Pasaje interior , Vitoria-Gasteiz , es

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent location
Exceptional service
Comfortable beds
Cons:
Cleanliness issues
High prices
Basic amenities

Categories

Cleanliness
7.21
The bathroom had issues with bad odors and cleanliness concerns.
Service
9.18
The staff was exceptional, providing good service.
Location
9.22
Excellent location in the city center, close to many attractions.
Room Quality
7.67
Rooms were noted as small and some had maintenance issues.
Amenities
7.7
Basic amenities were mentioned as lacking detail.
Value for Money
6.66
Many reviews mentioned high prices for the quality received.
Food and Beverage
8.21
No specific mentions, standard quality for this hotel tier.
Overall Experience
8.18
Overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:37

Property Description

Convenient Location
Modern Amenities
Close to Transportation

Important information:

If you arrive outside reception opening hours, you can use the check-in machine. The access code requested is the reservation number given.

When booking more than 5 rooms, different policies and additional supplements may apply.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property is located in a pedestrian-only zone.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for € 12 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3291 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 7.7
Value for Money: 6.66
Food and Beverage: 8.21
Overall Experience: 8.18
K
Karmele couple es
8
2026-03-28 via Nuitee
M
Mónica family_with_children es
7
2026-03-27 via Nuitee
E
ELENA couple es
1
Fatal, Un desastre!
Cons:

Aparte de hacer un olor muy fuerte en la habitación a pintura… que no se podía ni estar … si abrías la ventana el olor era aun peor.
En cuestión de dos horas.. se fue la luz 5 veces… tuve que ducharme a oscuras.. no pude hacer uso del televisor.
El baño perdía agua al ducharte y tenia los marcos de la puerta todos bufados.
Aparte de no haber recepción y tener que gestionártelo todo tu solo.

2026-03-27 via Nuitee
M
Marta couple es
8
2026-03-27 via Nuitee
I
Ivipandas extended_group es
8
2026-03-24 via Nuitee
M
Marilo family_with_children es
10
2026-03-22 via Nuitee
G
Garazi solo_traveller es
9
2026-03-15 via Nuitee
C
CRISTINA couple es
7
Pros:

Ubicación maravillosa, muy cerca de todo. El proceso de auto-checking muy sencillo.

Cons:

Aunque la relación calidad precio es buena, las instalaciones son mejorables, sobre todo los baños, están limpios pero algo descuidados.

2026-03-15 via Nuitee
H
Helena solo_traveller es
10
Pros:

ubicación

2026-03-11 via Nuitee
N
Noistika family_with_children es
10
2026-03-10 via Nuitee
L
Lucia extended_group es
6
Pros:

La ubicación bien, pleno centro, sabado por la tarde ruiddosa.

Cons:

Estaban de reformas y el olor a pintura en la habitación era fuerte y no lo avisaron. Habitación un poco fría, servicio de calefacción restringido

2026-03-09 via Nuitee
A
Ana m family_with_children es
6
Advertencia de acceso
Pros:

Quizas la ubicacion , pero no el lugar de acceso . Limpieza

Cons:

Pasadizo de acceso ruidoso y sucio , habitacion desangelada , ni una percha en el baño, ni estanteria, colchon no comodo .

2026-03-09 via Nuitee
N
Noelia extended_group es
6
2026-03-09 via Nuitee
C
carolina.fnz solo_traveller es
8
Muy bien
Pros:

Muy bien el personal y la limpieza. Ubicación ideal si vas sin coche

Cons:

Si bien el sitio va acorde a lo que pagas, un poco de mantenimiento a la ducha no le vendría mal aunque sea para que no se inunde todo el baño cuando te duchas.
Luego, el hotel esta dentro de una galeria comercial donde vive y duerme gente sin hogar y por las noches intimida un poco entrar y salir del hotel (no es culpa del hotel, pero que lo sepan los futuros huéspedes)

2026-03-08 via Nuitee
C
Carmen solo_traveller es
10
2026-03-08 via Nuitee
L
Luis modesto family_with_children es
1
Pros:

Muy mal, no me esperaba este tipo de hotel en tan mala ubicación

2026-03-07 via Nuitee
C
CARLOS family_with_children es
9
Pros:

La ubicación

Cons:

Vistas a un patio interior

2026-03-07 via Nuitee
G
German solo_traveller es
9
Pros:

Fácil y cómodo

Cons:

La cama

2026-03-04 via Nuitee
N
Nicolás Cabito family_with_children es
9
2026-03-01 via Nuitee
M
Melania family_with_children es
8
2026-03-01 via Nuitee