Pullman Paris Montparnasse Hotel

Hotels
Accor
8.8 (2851 reviews)
19 Rue Commandant Rene Mouchotte, Paris, Paris, 75014 , Paris , FR

Pets allowed

Facilities

Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Food quality
Cons:
High prices for some amenities
Bathroom cleanliness issues

Categories

Cleanliness
8.51
Overall cleanliness praised, though one review noted bathrooms were not clean.
Service
9.08
Friendly and helpful staff highlighted in multiple reviews.
Location
9.22
Convenient location for exploration of the city, well-liked by guests.
Room Quality
8.67
Rooms described as spacious and quiet with good views.
Amenities
8.6
Amenities were satisfactory, although rooftop access is seen as overpriced.
Value for Money
8.36
Concerns about high prices for some services like dinner and rooftop access.
Food and Beverage
9.01
Breakfast options were highly praised, offering a wide variety.
Overall Experience
8.98
General satisfaction noted with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:58

Property Description

Experience elegance and comfort at the Pullman Paris Montparnasse Hotel, nestled in the heart of Paris (14th Arrondissement).

Recreational Amenities
Unwind in our state-of-the-art 24-hour fitness center or rent a bicycle to discover the vibrant city at your pace. Whether you're here for business or leisure, we have something for everyone.

Gourmet Dining
Savor exquisite Italian cuisine at FI LIA, or indulge in room service available around the clock. Don't miss our luxurious buffet breakfasts, perfect for starting your day off right, with special offerings on weekends.

Spacious Accommodations
Retreat to one of our 957 air-conditioned rooms, featuring modern amenities like flat-screen TVs and minibars. With complimentary Wi-Fi and comfortable private bathrooms, your stay will be both relaxing and connected.

Book your unforgettable stay at the Pullman Paris Montparnasse today and immerse yourself in the Parisian charm!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property caters to LGBTQ+ guests.
  • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Globe

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 2851 reviews
Cleanliness: 8.51
Service: 9.08
Location: 9.22
Room Quality: 8.67
Amenities: 8.6
Value for Money: 8.36
Food and Beverage: 9.01
Overall Experience: 8.98
A
Andrius family_with_children lt
10
2026-04-11 via Nuitee
F
Francesco family_with_children ch
10
Pros:

Colazione variegata e abbondante, sala colazione molto grande. La posizione dell'albergo è strategica e ben servita dai mezzi pubblici. Centri commerciali sotto lo stabile e tanti piccoli bar e ristoranti di varie culture nelle vicinanze.
Ci siamo sentiti a nostro agio e ben accolti da tutto il personale.

2026-04-11 via Nuitee
G
Geraldine couple ph
10
2026-04-10 via Nuitee
L
Lanja family_with_children se
10
2026-04-10 via Nuitee
L
Luís solo_traveller pt
9
2026-04-10 via Nuitee
S
Sedat family_with_children de
5
2026-04-10 via Nuitee
E
Edward Sullivan extended_group gb
2
It's not OK to stay at Accor
Pros:

Montparnasse is a terrific location in a seemingly affluent part of Paris with easy access to all the tourist attractions.

Cons:

The hotel, part of the Accor group, let it self down badly with ill-conceived policies supporting their total lack of communications. At check-in, I was told I needed to pay a further 300 Euros to cover damages [?!] and that this would be reimbursed after I returned home. The girls next to me at check-in were being charged an unplanned, unbudgeted 400 Euros on similar terms. They, too,, weren't told of this in advance, and, with a stroke, wiped them out of all of their spending money, Again, 'hotel policy' was blamed as the cause for all of this, suggesting that 'hotel policy' is correct. A difficult time ensued. I loaned the girls the money as the hotel wouldn't budge and they were clearly distraught by their reception. Weirdly, the money appeared back in my account withing hours, organised by a friend of theirs back in England. I was told I would have to wait several days for my money back, and that this delay should be shouldered by my bank (not Mastercard via whom I had paid for the room in advance without any delays. There is also a rooftop bar offering panoramic views across the city. I was denied access when I asked to look at the place for a social engagement later in the week, unless I paid a 25 Euro viewing fee, I'd had enough of all of this by now and we went elsewhere. I don't like spending money where it's not appreciated. Even other members of staff approached me after the incident with my co-guests to say "well done for standing up to them; the check-in staff are really ride to everybody". I can't honestly say that this is the worst hotel in the world, as I haven't stayed in every hotel in the world, but there is no excuse for me making the same mistake ever again. I am surprised -- nay flabbergasted - that booking.com supports this type of venue; I have come to expect better than this from booking.com over the years.

2026-04-09 via Nuitee
R
Raffaele family_with_children de
5
Pros:

Zentral Lage

Cons:

Tarif war plötzlich ohne Frühstück inklusive, obwohl das Angebot von Booking.com 100% mit Frühstück gebucht haben .

2026-04-09 via Nuitee
S
Sasha couple ch
10
2026-04-08 via Nuitee
C
Christophe family_with_children fr
8
Très bon hôtel
Pros:

Très bon accueil, personnel a l ecoute,chambre confortable et insonorisé

Cons:

Toilette dans la chambre manquant de deco ,,petit imperfection dans le mur ,papier toilettes peu accessible et placé trop près de la cuvette, lavabo légèrement fendu et carrelage vraiment pas esthétique mal fait ,bon sinon le reste pas mal

2026-04-07 via Nuitee
K
Khaldi solo_traveller fr
7
cv
Pros:

RAS

Cons:

Rapport qualité/prix

2026-04-07 via Nuitee
O
ODEL couple us
5
Pros:

Nous avons séjourné à l’hôtel Pullman à Paris pour notre lune de miel, que nous avions mentionnée à l’avance. Malheureusement, aucun détail particulier ni attention spéciale n’a été accordé à cette occasion.

À notre arrivée, personne ne nous a aidés avec nos bagages dans le lobby, ce qui a été décevant pour un hôtel de ce niveau. De plus, bien que l’hôtel dispose d’un rooftop, même en étant clients de l’hôtel, nous avons dû payer 50 €, et il était situé loin de notre chambre, ce qui n’était pas pratique.

L’hôtel en lui-même est très confortable et bien entretenu, mais le service laisse vraiment à désirer. Dans l’ensemble, une expérience mitigée à cause d’un service qui ne correspond pas aux standards attendus.

Cons:

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We stayed at the Pullman Hotel in Paris for our honeymoon, which we had mentioned in advance. Unfortunately, there were no special touches or recognition of this occasion.

Upon arrival, no one assisted us with our luggage in the lobby, which was disappointing for a hotel of this level. Additionally, although the hotel has a rooftop, we were charged €50 despite being guests, and it was located far from our room, making it inconvenient.

The hotel itself is very comfortable and well-maintained, but the service is poor. Overall, the experience was disappointing due to a level of service that does not meet expectations

2026-04-07 via Nuitee
M
Mohamed solo_traveller fr
10
2026-04-06 via Nuitee
H
Ha couple ci
5
Plusieurs anomalies
Pros:

PAS MAL

Cons:

J'ai été mal traité le faite que j'ai réservé par Booking et pas directe sur ACCORD

2026-04-06 via Nuitee
J
Jie couple us
10
2026-04-05 via Nuitee
J
Jaime family_with_children hn
9
Caro y habitaciones muy pequeñas
Pros:

El personal muy amable

Cons:

Habitaciones muy pequeñas y no tan limpias

2026-04-05 via Nuitee
M
Mariama Dalanda couple gn
10
Pros:

Good

Cons:

Good

2026-04-05 via Nuitee
W
Welsby couple gb
8
2026-04-04 via Nuitee
P
Pierre solo_traveller fr
9
2026-04-03 via Nuitee
C
Carmela solo_traveller it
9
Meraviglioso
Pros:

Pulizia

Cons:

Nulla

2026-04-02 via Nuitee