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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Lift / Elevator
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Express check-in/check-out
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Car hire
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Sauna
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Covered parking
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Garage
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Suites with City Views
Indulge in the ultimate comfort at Serenity Suites Istanbul Airport, offering spacious suites with balconies boasting stunning city views. Each suite is equipped with a fully stocked kitchenette and modern amenities, ensuring a relaxing stay.
Convenient Facilities and Services
Enjoy the convenience of on-site dining at the restaurant or opt for breakfast in your room. Take advantage of the fitness centre, indoor pool, and terrace for relaxation. With services like car hire, airport shuttle, and a 24-hour front desk, your needs are always met.
Prime Location for Shopping and Travel
Located in the bustling Basin Ekspres district, the hotel is near major shopping centers like 212 Power Outlet and Mall of Istanbul. Explore Istanbul with ease, as the airport and CNR Expo are just a short distance away.
Experience luxury and convenience at Serenity Suites Istanbul Airport. Book your stay now for an unforgettable experience.
Please note that Serenity Suites Istanbul Airport does not accept bookings from non-married couples. All couples must present a valid marriage certificate upon check-in.
Please note that the swimming pool is closed on Mondays due to general cleaning.
Please note that the indoor swimming pool, fitness center and sauna are open only for female guests on every Wednesday and Friday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
Le personnel est accueillant
Le wifi au 10ème étage qui n'était pas bon du tout.
Des coupures intempestives du wifi également
Все
Лифт медленный
الفندق نظيف والمكان مريح جدا
المشكله كانت في اللغه
لايوجد شخص نفهم الجميع يتكلم بتركي
لغتي التركيه كانت بسيطه جدا
Personal nett
Parkservice
kein Klima im Schlafzimmer
Sofa in Wohnzimmer kaputt
Schwimmbad salzig , Spa-Frau war unfreundlich, spricht respektlos
الشقة جميلة ونظيفة .
طاقم العمل ودود ومتعاون
I booked the room for another week after staying for 7 nights. It was a spacious place, and they cleaned the room everyday, it was great in that area! The staff were SUPER friendly and helpful; we loved their people. The coffee was nice :)
I'm a freelancer and Internet is a vital part of my living. The hotel's internet was super unreliable, very unstable, and barely went above 2-3 Mbps. That means you could send a WhatsApp message to arrive within 4-5 minutes. That was a huge bummer for me. and guess what, I'm a video editor and I work with GIGABYTES of media. I had to pay over $200 for the Turkcell internet and used my phone as a hotspot.
The second problem was the water heater in the shower. It was like playing roulette, for one second it was warm and nice; then it was cold and annoying; then it was hot like hell. This instability of water temperature caused the both of us to get sick twice.
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