Mercure Hotel Düsseldorf Zentrum

Hotels
•
Mercure
7.8 (288 reviews)
Roßstr. 61 , Düsseldorf , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Packed lunches
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean accommodations
Satisfactory amenities
Cons:
Room cleanliness issues
Limited dining options
Parking issues

Categories

Cleanliness
7.03
Some guests reported dusty rooms which caused issues for allergies.
Service
8.5
Guests highlighted friendly and helpful staff.
Location
8.54
Good location central to key areas and public transport.
Room Quality
7.49
Rooms were described as small with some issues but overall satisfactory.
Amenities
8.02
Standard hotel amenities met expectations.
Value for Money
6.98
Good value for the price, though some negatives were noted.
Food and Beverage
8.03
Breakfast offered was noted to be extensive and enjoyable.
Overall Experience
7.8
Overall stay satisfaction balanced out by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:38

Property Description

Spacious Rooms and Free WiFi
The Mercure Hotel Düsseldorf Zentrum offers large rooms equipped with a flat-screen TV, a desk, and a private bathroom. Stay connected with free WiFi available throughout the property.

Delicious Breakfast and Bar
Start your day with a varied continental breakfast served at your table. In the evenings, unwind at the hotel bar with a selection of German beers and fine wines.

Convenient Location
Located just 600 meters from Kennedydamm Underground Station, explore Dusseldorf with ease. Visit the historic Old Town district in 5 minutes or reach the exhibition grounds and airport within 12 minutes by bus 721/722.

Book your stay at Mercure Hotel Düsseldorf Zentrum for a memorable experience in Dusseldorf.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 288 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 6.98
Food and Beverage: 8.03
Overall Experience: 7.8
C
Cristina • solo_traveller • de
8
2026-04-08 • via Nuitee
A
Ammar • solo_traveller • de
8
2026-04-08 • via Nuitee
A
Andy • solo_traveller • de
9
Pros:

Nettes Personal und sehr zentral.

2026-03-30 • via Nuitee
M
Mehmet • couple • tr
7
Pros:

Location, staff, breakfast

Cons:

Size of room

2026-03-27 • via Nuitee
S
Sila • family_with_children • es
9
2026-03-27 • via Nuitee
A
Annemarie • couple • de
8
Wir kommen wieder.
Pros:

Das Frühstücksbuffet ist vielfältig und hält für alle Geschmäcker etwas vor. Egal zu welcher Uhrzeit ist alles vorrätig oder wird nachgelegt.
Individuelle Wünsche werden erfüllt.

Cons:

./.

2026-03-23 • via Nuitee
N
Nathalie • extended_group • fr
8
2026-03-21 • via Nuitee
I
Ibrahim • couple • tr
8
Iyi
Pros:

Konumu

2026-03-19 • via Nuitee
G
Gloria • extended_group • at
2
2026-03-18 • via Nuitee
M
MASATAKA • solo_traveller • jp
9
2026-03-17 • via Nuitee
C
christina • couple • de
9
War alles super für einen kurzen Aufenthalt
Pros:

Es war fussläufig von meinem Job entfernt. Personal war super nett. Das Zimmer war sehr sauber

Cons:

Ist vielleicht vom Einrichtungsstiel ein bisschen ‘altbacken’ aber das hat mich eigentlich nicht so gestört.

2026-03-17 • via Nuitee
J
Jürgen • solo_traveller • de
7
2026-03-15 • via Nuitee
G
Galina • solo_traveller • bg
4
Cons:

We have stayed at this hotel before, but this time we were disappointed. The rooms and common areas were not clean, the breakfast was quite poor for the price we paid, and the staff’s attitude was rude and unprofessional.

2026-03-09 • via Nuitee
N
Niels • extended_group • de
8
2026-03-07 • via Nuitee
K
Katja • solo_traveller • de
8
Super Hotel für kurzen geschäftlichen Aufenthalt in Düsseldorf
Pros:

Unglaublich freundliches Personal, tolles Frühstück

Cons:

Parkmöglichkeiten

2026-03-07 • via Nuitee
C
Christian • solo_traveller • de
8
2026-03-06 • via Nuitee
C
Christopher • family_with_children • de
8
2026-03-03 • via Nuitee
P
Pierre-Yves • solo_traveller • be
3
pas à la hauteur d'un Mercure
Pros:

Personnel d'accueil gentil et serviable.

Cons:

Ascenseur en panne et chambre au 5eme étage, salle de bain sale, hotel vieux et mal entretenu, parking sous terrain très petit et étroit. Personnel du petit déjeuner peu aimable.

2026-03-03 • via Nuitee
T
Tony • extended_group • es
7
2026-03-02 • via Nuitee
Z
Zakariyae • couple • de
9
2026-03-01 • via Nuitee