HOTEL PetitBali Higashi-Shinjuku

Hotels
8.5 (243 reviews)
Shinjuku-ku Kabukicho 2-5-1 , Tokyo , jp

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Small rooms
Poor food quality
Cleanliness issues

Categories

Cleanliness
7.46
There were mentions of mildew smell in the room and a rat sighting near the entrance.
Service
9.43
Staff were friendly and attentive, providing quality service.
Location
9.47
Great location, close to attractions and convenient for walking.
Room Quality
7.42
Rooms were described as small, with some issues noted but mostly manageable.
Amenities
9.45
Excellent amenities including free products and 24/7 access to beverages.
Value for Money
8.41
Overall value perceived as reasonable for the services provided.
Food and Beverage
7.46
Breakfast options criticized for being limited and of poor quality.
Overall Experience
8.93
Unique atmosphere with great location, though some aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:15

Property Description

Prime Location in Tokyo

Located in the vibrant Shinjuku Ward district, HOTEL PetitBali Higashi-Shinjuku offers a convenient stay just steps away from popular attractions like Samurai Museum and Koizumi Yakumo Memorial Park.

Comfortable and Well-Equipped Rooms

Each room at this love hotel is designed for ultimate comfort, featuring amenities such as air conditioning, flat-screen TV, Blu-ray player, and a private bathroom with free toiletries. Some units even boast a balcony for a relaxing outdoor experience.

Convenient Facilities and Services

Enjoy the convenience of a shared lounge, 24-hour front desk, and free WiFi throughout the property. Whether you're exploring nearby landmarks or unwinding in your cozy room, HOTEL PetitBali Higashi-Shinjuku ensures a memorable stay.

Ready to experience Tokyo in comfort and style? Book your stay at HOTEL PetitBali Higashi-Shinjuku now!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 243 reviews
Cleanliness: 7.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.93
S
Summer couple au
10
2026-02-27 via Nuitee
J
Jordan couple au
9
2026-02-26 via Nuitee
B
Brandon couple ps
10
Pros:

We had a wonderful stay at Petit Bali. The hotel has a unique, relaxing atmosphere that feels very different from a typical city hotel. The decor is warm and detailed, and you can tell a lot of thought went into creating a comfortable, peaceful space.

The room was clean, well maintained, and surprisingly spacious. The amenities were generous and thoughtful, which made the stay feel even more special. The staff was kind and welcoming, and everything was smooth from check in to check out.

The location was convenient for exploring the area, and after a full day out, it was really nice to come back to such a cozy and calming environment. I would definitely stay here again and recommend it to anyone looking for something a little more charming and memorable than a standard hotel experience.

2026-02-26 via Nuitee
I
Isabelle solo_traveller us
9
2026-02-23 via Nuitee
R
rotem couple il
10
Pros:

Great staff! Hotel in a perfect location, very clean, drinks alcohol amenities snacks all included, nice cozy atmosphere

2026-02-12 via Nuitee
N
NFLBIRD couple jp
4
Pros:

誕生日でもらったシャンパン

Cons:

シャンパンのグラスが汚いのと湯沸器にゴミがついてた

2026-02-10 via Nuitee
J
James solo_traveller us
8
2026-02-09 via Nuitee
C
CHENGJUN couple cn
10
2026-02-08 via Nuitee
G
Goran solo_traveller mk
5
Choose only if you must, or if the price is reasonable
Pros:

Nothing in particular, maybe the coffee and soda machine at the reception, all with terrible tastes either way.

Cons:

The room was awful, noisy, small, saw a rat just in front of the main entrance of the hotel (just like all around the neighborhood),.
There is actually nothing that resembles like a breakfast in this hotel, just one type of clear soup as "cooked" food, and croissants wrapped in plastics, no fruits or vegetables of any kind...and making a coffee is manual work - looks good in theory but it actually takes you 15 min to grind the coffee manually, and the taste is awful in any case...

2026-01-21 via Nuitee
T
Thao couple fr
10
Très bon séjour , tout était parfait
Pros:

Mignon

Cons:

Rien

2026-01-20 via Nuitee
J
Jen couple gb
6
Perfect until it wasn’t
Pros:

Amazing amenities and friendly and helpful staff
very relaxing atmosphere and exuded luxury

Cons:

Accidentally booked a smoking room and the smell was very strong but an accident on my part.
My grandmothers ring was left in the room after check out and when we returned later looking for it, it was no where to be seen. There is no other place the ring could be, i have photos of myself wearing the ring right before the hotel stay and then not in the morning at the hotel breakfast.
Staff were helpful in looking but sadly no luck, most likely it was taken. Additionally a bag of presents was ‘lost’ as well
Disappointing that things were taken as it ruined an otherwise wonderful stay

2026-01-20 via Nuitee
R
Ralph couple us
5
2026-01-20 via Nuitee
J
Jeremiah couple jp
8
2026-01-19 via Nuitee
L
Li couple hk
6
總體感覺比較一般,本來不打算留差評,但我安排酒店早兩天把行李箱先寄去機場,找一個多小時也找不到,原來轉了速遞公司寄但沒有給我另一張收據沒有給我,差點拿不到行李上機
Pros:

住宿地點位置方便,近東新宿站

Cons:

房間很少,32吋行李箱不能打開,最後要稍微移動一下床才可以打開

2026-01-19 via Nuitee
D
Devin couple us
8
Overall, I give it 8/10 due to the location, amentities, and how unique the place was!
Pros:

My boyfriend and I stayed here for the first 3 nights of our trip. The staff was very nice and checking in was easy. The hotel is so ornate with beautiful dark wood. It felt like we were stepping into a spa. Our room was small but that was already expected but honestly was big enough for us! We only had carry-ons. The AC in the room works very well. The room was clean and the bathroom amenities were great. The only interesting thing is that you need to give them your room key whenever you leave and they give it right back to you when you come back. We thought that was weird but we got used to it! It was nice having free breakfast in their lounge area (which is open 24/7). Great coffee and tea options. Oh also, there were free spirits and wine which was a nice surprise! We mainly booked this hotel because of the location. We were walking distance to memory lane, Golden Gai, a beautiful park/gardens, and many restaurants. We walked everywhere and hardly used public transportation. So much great stuff around this hotel.

Cons:

There was a slight mildew smell in the room, which was taken away by turning on the air filter and AC. The shower and tub could have used a shower curtain or something to block water from going everywhere. It was difficult to take a shower because water would splash outside the tub and there is a crack between the tub and the wall which is where the mildew smell comes from I think. They need to seal that or something.

2026-01-19 via Nuitee
L
Lukas solo_traveller at
9
2026-01-13 via Nuitee
R
Regiane couple jp
8
2026-01-06 via Nuitee
小岩 couple jp
7
プラス面がいっぱいあるがマイナス面をゼロにして欲しい。
Pros:

共有スペースやフードの充実などの即物的なサービスに富んでいた

Cons:

お風呂の清潔感。浴槽に水を溜めようとしたら泡立ちがあったので掃除が行き届いてないか洗剤を流し忘れているようだ。
排水も良くなかった。

2026-01-06 via Nuitee
C
Charlotte solo_traveller gb
6
2026-01-05 via Nuitee
C
Claudia Denisa solo_traveller nl
9
2026-01-02 via Nuitee