Macrossan House Boutique Holiday Apartments

Hotels
9.1 (307 reviews)
19 Macrossan Street , Port Douglas , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly hosts
Clean and comfortable accommodation
Cons:
No significant issues reported

Categories

Cleanliness
9.19
Guests frequently mentioned clean and well-maintained rooms.
Service
9.36
Hosts were described as very helpful and friendly.
Location
9.7
Location was consistently praised for its convenience and proximity to amenities.
Room Quality
9.15
Rooms were noted to be comfortable and well-equipped.
Amenities
8.68
Various amenities like the pool, kitchenette, and air conditioning were appreciated.
Value for Money
9.24
Guests felt they received good value based on their experiences.
Food and Beverage
8.19
Not specifically mentioned, but local eating options were noted as accessible.
Overall Experience
9.26
Most reviews expressed overall satisfaction and enjoyment of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:36

Property Description

Luxurious Accommodation in the Heart of Port Douglas

Nestled in the heart of Port Douglas, Macrossan House offers stylish and peaceful 4-star accommodation. The self-contained apartments are perfect for couples and singles looking for a getaway.

Convenient Amenities for a Relaxing Stay

Guests can enjoy a heated pool, spa, and BBQ facilities at the property. With a short stroll to the beach and marina, and surrounded by cafes and restaurants, convenience is at your doorstep.

Easy Access and Tranquil Environment

Located just a scenic drive away from Cairns Airport, guests can easily reach the property with various transfer options available. Escape to this private oasis for a tranquil holiday experience.

Book your stay at Macrossan House now for a memorable Port Douglas getaway!

Important information:

Please note that there is a 2.5% charge when you pay with an American Express credit card.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 307 reviews
Cleanliness: 9.19
Service: 9.36
Location: 9.7
Room Quality: 9.15
Amenities: 8.68
Value for Money: 9.24
Food and Beverage: 8.19
Overall Experience: 9.26
C
Christine • solo_traveller • au
10
Pros:

Shower was brilliant. Staff very helpful. Location great. Facilities as advertised.

Cons:

Nope

2026-05-16 • via Nuitee
M
Michael • solo_traveller • au
10
Perfect for a short stay, hosts were friendly and very helpful. Apartment itself was exceptionally cleaned well maintain
Pros:

Very clean and comfortable, well equipped and central to the town, perfect for my requirements

Cons:

Nothing , all good

2026-04-28 • via Nuitee
E
Ella • couple • nz
9
Pros:

Great central location, friendly & helpful staff. Apartment had everything we needed.

Cons:

Nothing!

2026-04-17 • via Nuitee
D
David • couple • au
10
Everything was spotlessly clean and the whole unit sparkled- we had a wonderful stay
Pros:

Central location. Bright and airy- everything felt like new. Plenty of space for the two of us. Nice balcony to sit out and have breakfast. Just a few minutes walk from Coles , shops and restaurants- couldn’t be any more convenient

Cons:

Really nothing but if you want to be picky- the car spaces in the basement always seemed to be full - a good sign I suppose- but we were left one day with having to park in a very narrow corner park- luckily we had a small hire car so managed it. Another minor point - it would be nice if a bath towel change was offered FOC every day - just drop off the used ones and pick up clean ones. It is the tropics after all and you do sweat a lot! Anyway these are minor points which didn’t impact our stay. Gary and Joy do a fabulous job keeping the rooms , building and facilities in tip top condition. Thank you very much for a wonderful stay.

2026-04-14 • via Nuitee
B
Bundybear5 • couple • au
10
Quiet affordable self-contained apartment on the Main St
Pros:

Located in the main St, set back behind the shops. Quiet self-contained very clean 1 brm air-conditioned apartment. Everything supplied. Inground pool. Walking distance to everything. Coles next door.

Cons:

nothing

2026-04-06 • via Nuitee
J
Jeffrey • couple • au
9
2026-01-19 • via Nuitee
J
John • couple • us
10
Relaxed and enjoyable
Pros:

Great location.

2026-01-19 • via Nuitee
D
Darren • couple • au
9
For a couple staying ten nights and who spend most days out and eating out, is all that is required and is good value wi
Pros:

Location, right in the middle of town and next-door to a Coles. Water pressure in the shower. Value.

2026-01-06 • via Nuitee
T
Tim • solo_traveller • au
10
2025-12-28 • via Nuitee
S
Stuart • couple • au
10
A weeklong stay visiting our friend … and we had a great time
Pros:

Everything is perfect with this property . Location Location fantastic .

Cons:

Nothing

2025-11-18 • via Nuitee
G
Gaylene • couple • au
9
Great comfortable
Pros:

Close to everything im the main street. Kitchenette was fully stocked with everything you needed. Clean rooms and comfortable beds. Room overlooked the pool and was very private 😌 Pool was excellent.

Cons:

Nothing

2025-11-09 • via Nuitee
N
Nicole • couple • au
9
Will definitely stay again
Pros:

Location, cleanliness, comfort, underground parking, great shower

Cons:

Pool was hot, but it was around 35c that weekend

2025-11-04 • via Nuitee
D
David • couple • au
10
2025-11-04 • via Nuitee
B
Barbara • couple • gb
10
Super holiday accommodation in Port Douglas
Pros:

Beautiful apartment with every facility, super comfy beds and very very clean and fresh. Super cool air con and perfectly located round the corner from a Coles, the main bar street and eating places. We had a great 6 day stay, thanks xx

Cons:

Nothing

2025-11-02 • via Nuitee
B
Barb • couple • au
10
Location, comfort, facilities, staff ALL GREAT!!!
Pros:

Location, comfort, facilities, staff. ALL GREAT! We loved being smack bang in the middle of town but set back from Main Street so lovely and peaceful.

Cons:

NOTHING This was our second time here. Wouldn’t even look for anywhere else to stay when visiting Port Douglas

2025-10-29 • via Nuitee
N
Nadja • couple • de
10
Wohlfühloase
Pros:

Sehr schöne Ferienwohnung mit allem, was man braucht. Hier haben wir uns richtig wohl gefühlt! Ein richtiger Herd wäre vielleicht gut (statt nur zwei Kochplatten), aber das Angebot an Restaurants in Port Douglas ist im Vergleich zu sehr sehr vielen anderen Orten sehr gut.

2025-10-27 • via Nuitee
M
Martin • couple • de
10
super erholung in Port Douglas
Pros:

zentral zu allem
5 minuten zu Coles und Liquor Store
10 minuten zur 4 Miles Beach
10 minuten zum Sonnenuntergang im Park
Top

Cons:

nichts

2025-10-25 • via Nuitee
B
B. van • solo_traveller • nl
10
Super appartement op perfecte lokatie met geweldige hosts
Pros:

Zeer centraal gelegen appartement met alle voorzieningen, een heerlijk bed en kussens, goeie airco, Fijne badkamer, heerlijk balkon. Het zwembad is lekker en er is ook een BBQ voor algemeen gebruik. Het is op loopafstand van de haven en 4 mile Beach. Jo en Gary zijn supervriendelijk en hebben hele goeie tips (ze raadden snorkelen met Wavelength aan, absolute aanrader!). Communicatie is snel en ze waren vantevoren ook zeer informatief.

Cons:

Als ik iets moet zeggen: de deur is van binnen niet op slot te doen (maar qua veiligheid is dat niet nodig want de buurt is heel veilig en de appartementen zijn ‘s avonds gesloten)

2025-10-25 • via Nuitee
A
Adele • solo_traveller • au
10
Would stay there again and recommend. 😊
Pros:

Great place to stay. Jo and Gary were very helpful with advice. Central to everything. Very clean, quiet and everything I needed for a week’s stay.

Cons:

Nothing to dislike

2025-10-20 • via Nuitee
H
Hearne • couple • au
7
We didn’t get off to the best start. The manager was on the phone to her husband, the dog was barking at us and we were
Pros:

The location was very good and close to shops

Cons:

We didn’t realise the managers’ had a dog, a very yappy dog. It was barking wildly when we arrived and continued throughout our stay. It was very annoying. The owners looked after it nicely, walking it regularly but it still liked to bark.

2025-10-13 • via Nuitee