Leonardo Hotel Newcastle Quayside

Hotels
Leonardo Hotels
8 (10037 reviews)
South Shore Road, Gateshead Quays , Newcastle upon Tyne , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Delicious breakfast
Cons:
Dirty and poorly maintained rooms
Expensive food
Parking issues

Categories

Cleanliness
6.75
Multiple mentions of dirtiness and poor condition in rooms.
Service
9.25
Staff received positive mentions for friendliness and helpfulness.
Location
9.25
Many reviews highlighted the convenient and central location.
Room Quality
7.25
Some rooms were comfortable, but others had issues with walls and noise.
Amenities
7.25
Amenities described as basic; some reviews mentioned specific lacking facilities.
Value for Money
7.75
Food and drink prices considered high, detracting from overall value.
Food and Beverage
8.25
Breakfast praised, but other food options considered expensive.
Overall Experience
8.25
Mixed feelings but ultimately a positive New Year stay for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:31

Property Description

Stunning Views of River Tyne and Millennium Bridge

Luxurious Rooms and Amenities
Indulge in a Dream bed, catch up on your favorite shows on the flat-screen TV, and stay productive at the work desk. Enjoy the convenience of tea/coffee making facilities in every room, along with a spacious private bathroom equipped with a hairdryer.

Prime Location for Exploring
Situated near the Baltic Centre for Contemporary Art and just a short stroll from Newcastle’s vibrant Quayside area, Leonardo Hotel Newcastle Quayside offers easy access to the city's attractions. With Gateshead Metro Station nearby, you can effortlessly explore the shopping center and more.

Ready to experience comfort and convenience by the River Tyne? Book your stay at Leonardo Hotel Newcastle Quayside now.

Important information:

Please note that group bookings are subject to prior arrangement only, and can be canceled by the hotel at any time. Single-sex groups must be approved by the hotel in advance.

A security bond of GBP 100 per room may be required on check in, which is refundable on check out subject to terms and conditions.

Limited private parking is available on site on a first-come, first-served basis. Surcharge parking is available at Baltic Car park, adjacent to the hotel.

The property reserve the right to pre-authorize your credit card for GBP 1 anytime after the reservation has been made.

The Bar and Grill at Leonardo's offers all-day dining with an extensive grill section alongside burgers, pizzas, salads, sandwiches. Leonardo Hotel serves illy coffee – illy is an iconic, family-run, Italian coffee brand.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 10037 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.25
T
Tazakiya family_with_children gb
3
2026-08-29 via Nuitee
M
Mode family_with_children gb
6
2026-08-29 via Nuitee
G
Gary solo_traveller gb
9
Pros:

Lovely hotel, helpful staff

Cons:

Nothing

2026-08-29 via Nuitee
B
Brandon couple gb
10
2026-08-29 via Nuitee
B
Brandon couple gb
10
2026-08-29 via Nuitee
A
Abigail family_with_children gb
7
Great value for money would stay again just have low expectations
Pros:

Good value for money easy check in and check out process
Room very big
Good location

Cons:

Room was very old and worn the sofa is the room was incredibly stained I wouldn’t let my daughter even sit on it.
The bathroom unit was broken the front bit had fallen off?

2026-08-29 via Nuitee
J
John solo_traveller gb
10
2026-08-29 via Nuitee
T
Tom solo_traveller gb
10
2026-08-29 via Nuitee
F
Frank solo_traveller de
8
2026-08-29 via Nuitee
S
Stephen solo_traveller gb
8
Excellent vfm when we booked
Pros:

Ideal location on the sage side of the quayside. Lovley and clean . Comfy bed. Great breakfast.

Cons:

Being able to book car parking would be better.

2026-08-28 via Nuitee
M
Maura couple gb
4
Pros:

We were able to secure a parking place

Cons:

The bathroom was not clean
There was a very loud clock nearby that chimed and kept me from sleeping
Breakfast - could definitely improve - I stacked 3 dirty plates from the clean pile to one side and staff simply picked them up and put them back on the clean pile I removed them again leaving the dirtiest plate on top.

2026-08-28 via Nuitee
K
Kate extended_group gb
5
Pros:

Location

Cons:

The breakfast was like a free for all with people taking more than their fair share of everything and stuffing it in their bags. I saw one woman take about 10 pastries and put them in her bag. The staff were lovely and coped very well with this circus.

2026-08-28 via Nuitee
G
Gary couple gb
7
Happy with the hotel but the kitchen being closed and the parking was a disappointment.
Pros:

Location was very convenient.

Cons:

Kitchen was closed and there was no parking available.

2026-08-28 via Nuitee
M
Michele extended_group gb
9
2026-08-28 via Nuitee
L
LYN couple gb
9
2026-08-28 via Nuitee
B
Brenda couple gb
5
2026-08-28 via Nuitee
S
Stuart solo_traveller gb
9
Good Quayside hotel
Pros:

Great location and good value

Cons:

Nothing

2026-08-28 via Nuitee
Z
Zsuzsanna extended_group gb
9
Pros:

It was everything fine

Cons:

I liked everything

2026-08-28 via Nuitee
B
bohong couple gb
1
very bed
Pros:

The hotel doesn't have enough parking spaces for guests, and the nearest affordable parking lot is an 18-minute walk away.

Cons:

The hotel doesn't have enough parking spaces for guests, and the nearest affordable parking lot is an 18-minute walk away.

2026-08-28 via Nuitee
K
KEN couple gb
8
Great location
Pros:

Great location

Cons:

Nothing apart from paying to park

2026-08-28 via Nuitee