Leonardo Hotel Newcastle Quayside

Hotels
•
Leonardo Hotels
8 (8269 reviews)
South Shore Road, Gateshead Quays , Newcastle upon Tyne , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Delicious breakfast
Cons:
Dirty and poorly maintained rooms
Expensive food
Parking issues

Categories

Cleanliness
6.75
Multiple mentions of dirtiness and poor condition in rooms.
Service
9.25
Staff received positive mentions for friendliness and helpfulness.
Location
9.25
Many reviews highlighted the convenient and central location.
Room Quality
7.25
Some rooms were comfortable, but others had issues with walls and noise.
Amenities
7.25
Amenities described as basic; some reviews mentioned specific lacking facilities.
Value for Money
7.75
Food and drink prices considered high, detracting from overall value.
Food and Beverage
8.25
Breakfast praised, but other food options considered expensive.
Overall Experience
8.25
Mixed feelings but ultimately a positive New Year stay for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:31

Property Description

Stunning Views of River Tyne and Millennium Bridge

Luxurious Rooms and Amenities
Indulge in a Dream bed, catch up on your favorite shows on the flat-screen TV, and stay productive at the work desk. Enjoy the convenience of tea/coffee making facilities in every room, along with a spacious private bathroom equipped with a hairdryer.

Prime Location for Exploring
Situated near the Baltic Centre for Contemporary Art and just a short stroll from Newcastle’s vibrant Quayside area, Leonardo Hotel Newcastle Quayside offers easy access to the city's attractions. With Gateshead Metro Station nearby, you can effortlessly explore the shopping center and more.

Ready to experience comfort and convenience by the River Tyne? Book your stay at Leonardo Hotel Newcastle Quayside now.

Important information:

Please note that group bookings are subject to prior arrangement only, and can be canceled by the hotel at any time. Single-sex groups must be approved by the hotel in advance.

A security bond of GBP 100 per room may be required on check in, which is refundable on check out subject to terms and conditions.

Limited private parking is available on site on a first-come, first-served basis. Surcharge parking is available at Baltic Car park, adjacent to the hotel.

The property reserve the right to pre-authorize your credit card for GBP 1 anytime after the reservation has been made.

The Bar and Grill at Leonardo's offers all-day dining with an extensive grill section alongside burgers, pizzas, salads, sandwiches. Leonardo Hotel serves illy coffee – illy is an iconic, family-run, Italian coffee brand.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 8.50 per day.

Location

Guest Reviews

8
Based on 8269 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.25
S
Sean • couple • gb
10
Cheap but rooms are massive, clean and everything you could need. Our go to when visiting Newcastle!
Pros:

Smells great, very modern and rooms are really big. Bathroom is lovely and the bed is so comfy, we had a great view of the river!

2026-03-28 • via Nuitee
P
Paul • couple • gb
8
Great price,pleasant staff and excellent location
Pros:

Location,price and breakfast

Cons:

Nothing

2026-03-28 • via Nuitee
J
julia • solo_traveller • gb
10
Great location good value
Pros:

Location

2026-03-28 • via Nuitee
K
Keith • family_with_children • gb
7
Canny price, great location
Pros:

Price, location, staff

Cons:

Broken toilet seat, being awoken at 5.30am by the bins directly below my allotted room being emptied.

2026-03-28 • via Nuitee
K
keith • couple • gb
10
2026-03-28 • via Nuitee
N
Neil_fm • family_with_children • gb
8
2026-03-28 • via Nuitee
M
Maus • solo_traveller • de
10
2026-03-28 • via Nuitee
S
Sarah • solo_traveller • gb
8
Good value on a budget
Pros:

River view, window that opens to give you fresh air, some comfy pillows.

2026-03-27 • via Nuitee
M
Malcolm • extended_group • gb
8
Pros:

Location was brilliant for the area, rooms great for what we need, staff very helpful

Cons:

The car parking is a problem, ended up at parking off site which is great, rear of hotel could be used for more spaces

2026-03-27 • via Nuitee
R
Raymond • extended_group • gb
10
2026-03-27 • via Nuitee
C
Collin • couple • gb
6
2026-03-27 • via Nuitee
K
KELLY • family_with_children • gb
9
Great hotel. We'll be sure to stay again
Pros:

The hotel was in a great location. Not too far from things we wanted to do or see and far enough that the location was quiet when sleeping.

Staff on site were great making it easy to check in and out. We never opt to have our room cleaned as we like to see it as a home for the time we stay but the cleaning staff were around every morning and had done a great job in the room we stayed in on our arrival.

Carparking was a added bonus. Just tucked behind the hotel it felt safe and secure and value for money at £10 for 24hrs.

Cons:

N/A

2026-03-27 • via Nuitee
R
Rebecca • couple • gb
8
Great short stay in Newcastle
Pros:

We stayed for 2 nights and were pleasantly surprised by this hotel. The hotel was not expensive and the room was comfortable and quiet (once I had mastered how to silence the air con). We stayed in a King room and had complimentary items of tea, coffee, water, hot chocolate, Pepsi and KitKats. We also got a voucher for a complimentary coffee each day. There is a small car park, for which there is an extra charge. We were lucky to get parked there for both days, otherwise I reckon it would be quite stressful/ expensive using different car parks. Great location for exploring the Quayside.

2026-03-26 • via Nuitee
E
Eccleston • family_with_children • gb
10
2026-03-26 • via Nuitee
O
Osman Ayub • couple • gb
10
2026-03-26 • via Nuitee
K
Kate • couple • gb
5
Budget hotel without the budget prices
Pros:

The Duty Manager at reception was wonderful, extremely welcoming and managed our group booking with ease.

Cons:

Our room was not clean there was a thick layer of dust around the edge of the room, the kettle was dirty and it was noisy too. I would have appreciated knowing in advance that we were going to be in a room that was on the first floor and over looked the street, there was noise all night, the window had to stay closed which meant the room became too warm very quickly. We also ate in the restaurant, this was a terrible experience. The food was awful, there was no taste at all, I was charged £14 for what looked like and tasted worse that a microwave meal, one of the pizzas wasn't cooked in the middle. We were unable to alert staff as there weren't any! and the restaurant was empty apart from us (understand why now) so disappointed and it has put me off returning to a Leonardo hotel in future.

2026-03-26 • via Nuitee
D
Douglas • family_with_children • gb
10
Pros:

Location, welcoming staff, extremely comfortable bed.

2026-03-26 • via Nuitee
J
James • solo_traveller • gb
10
2026-03-26 • via Nuitee
J
James • solo_traveller • gb
10
2026-03-26 • via Nuitee
H
Henderson • couple • ca
9
2026-03-26 • via Nuitee