Heidelberg Crown Hotel

Hotels
8.2 (130 reviews)
39 Voortrekker Street , Heidelberg , za

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Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Cleanliness
Service
Location
Amenities
Value for Money
Cons:
Noise
Room Quality
Food and Beverage

Categories

Cleanliness
7.28
The place is very clean, but there were issues with dirty areas and breakfast.
Service
8.75
Staff were friendly and helpful, addressing issues promptly.
Location
8.79
Centrally located and convenient access, though noisy due to nearby bars.
Room Quality
7.24
Rooms are small and noisy; some amenities were lacking.
Amenities
8.77
Generous amenities offered, but some services were inconsistent.
Value for Money
8.73
Good value for the price paid.
Food and Beverage
7.28
Food in the restaurant was not good; varied experiences for breakfast.
Overall Experience
8.75
Overall positive stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:26

Property Description

City Views and Terrace
Enjoy breathtaking city views from our hotel and relax on our beautiful terrace.

Exceptional Service
Our 24-hour front desk is always ready to assist you with any inquiries or requests you may have.

Delicious Dining Options
Start your day off right with our delicious à la carte or continental breakfast options.

Book your stay at Heidelberg Crown Hotel now for a memorable experience in Heidelberg.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 130 reviews
Cleanliness: 7.28
Service: 8.75
Location: 8.79
Room Quality: 7.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.75
P
Portian • couple • za
10
Precious is the girl she think she is, giving her a 10 star she’s so humble always smiling, very good with her guests. U
Pros:

Very clean my family has stayed there a couple of times and it’s always so clean definitely a good value for money .

2026-05-15 • via Nuitee
C
Celeste • couple • za
10
2026-05-07 • via Nuitee
S
Sam Lephoi • solo_traveller • za
10
Pros:

Perfect location just 2 minutes from where I was going.

Cons:

There was a lady during breakfast who told me there's bacon 🥓 I should wake up early. She can not make another bacon.

2026-05-06 • via Nuitee
M
Melanie • solo_traveller • za
9
2026-05-03 • via Nuitee
N
Nathan • extended_group • gb
7
2026-04-30 • via Nuitee
B
Bernard • couple • fr
8
Pros:

La chambre le parking privée le resto au top

Cons:

sauf la fenêtre de notre chambre devant les tables du petits déjeuner reveille a 6h par un groupe qui mange Pas du tout confortable

2026-04-29 • via Nuitee
M
MejustKewl • solo_traveller • za
2
Breakfast lady needs to be friendlier accommodating and be fair to all people
Pros:

Location Excellent. Hotel accommodation very clean

Cons:

That you have to walk through a bar and restaurant to go to your bedroom. This I dint like at all no privacy and all patrons using the public areas have direct view of you.

2026-04-21 • via Nuitee
V
VERNON • solo_traveller • za
10
2026-04-21 • via Nuitee
H
HESTER • couple • za
6
Cons:

Extreme noise the whole night because of outside traffic

2026-04-17 • via Nuitee
P
Precious • couple • za
9
It was amazing, worth repeating
Pros:

Central, good generous breakfast, has a pub and a restaurant

Cons:

There was one cockroach that we spotted in the room.

2026-04-14 • via Nuitee
N
Nozipho • couple • za
10
Great place
Pros:

I wish you could have the iron and ironing boards in the rooms or have them brought to the rooms not to go to the ironing room. The ironing room is also a bit far from the rooms not ideal as you would need to be fully clothed to pass so many rooms to prepare for your day.

Cons:

I disnt like the ironing part😒

I wish you could have the iron and ironing boards in the rooms or have them brought to the rooms not to go to the ironing room. The ironing room is also a bit far from the rooms is not ideal as you would need to be fully clothed to pass so many rooms to prepare for your day.

2026-04-09 • via Nuitee
L
Lindelani • couple • za
10
2026-04-08 • via Nuitee
E
Evelyn • couple • za
10
Pros:

The hotel was clean and friendly staff. Always ready to assist.

2026-04-07 • via Nuitee
D
Ditsietsi • family_with_children • za
10
Pros:

Cleanliness

2026-04-06 • via Nuitee
T
Theo du Plessis • couple • za
8
Pros:

Location

2026-03-29 • via Nuitee
M
Mokgopane • couple • za
9
2026-03-22 • via Nuitee
N
Nandi • couple • za
3
2026-03-22 • via Nuitee
M
Moipone • couple • za
9
Sunday Culture on Saturday
Pros:

The place is clean, perfect location, rooms are comfortable

Cons:

Going through the restaurant to get to the rooms.

2026-03-16 • via Nuitee
M
Miranda Katharine • couple • za
8
Pros:

Staff were very friendly 😊

2026-03-11 • via Nuitee
P
Pauline • extended_group • za
7
Staff were friendly and the venue was centraly situated
Pros:

Restaurant available in the hotel

Cons:

Lot of stairs for the carrying of my suitcases. We also had power interuptions when we were trying to sleep. We had to unplug the television as it kept going off and on so that we could sleep

2026-03-09 • via Nuitee