Heidelberg Crown Hotel

Hotels
8.2 (115 reviews)
39 Voortrekker Street , Heidelberg , za

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Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Cleanliness
Service
Location
Amenities
Value for Money
Cons:
Noise
Room Quality
Food and Beverage

Categories

Cleanliness
7.28
The place is very clean, but there were issues with dirty areas and breakfast.
Service
8.75
Staff were friendly and helpful, addressing issues promptly.
Location
8.79
Centrally located and convenient access, though noisy due to nearby bars.
Room Quality
7.24
Rooms are small and noisy; some amenities were lacking.
Amenities
8.77
Generous amenities offered, but some services were inconsistent.
Value for Money
8.73
Good value for the price paid.
Food and Beverage
7.28
Food in the restaurant was not good; varied experiences for breakfast.
Overall Experience
8.75
Overall positive stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:26

Property Description

City Views and Terrace
Enjoy breathtaking city views from our hotel and relax on our beautiful terrace.

Exceptional Service
Our 24-hour front desk is always ready to assist you with any inquiries or requests you may have.

Delicious Dining Options
Start your day off right with our delicious à la carte or continental breakfast options.

Book your stay at Heidelberg Crown Hotel now for a memorable experience in Heidelberg.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 115 reviews
Cleanliness: 7.28
Service: 8.75
Location: 8.79
Room Quality: 7.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.75
M
Moipone • couple • za
9
Sunday Culture on Saturday
Pros:

The place is clean, perfect location, rooms are comfortable

Cons:

Going through the restaurant to get to the rooms.

2026-03-16 • via Nuitee
M
Miranda Katharine • couple • za
8
Pros:

Staff were very friendly 😊

2026-03-11 • via Nuitee
P
Pauline • extended_group • za
7
Staff were friendly and the venue was centraly situated
Pros:

Restaurant available in the hotel

Cons:

Lot of stairs for the carrying of my suitcases. We also had power interuptions when we were trying to sleep. We had to unplug the television as it kept going off and on so that we could sleep

2026-03-09 • via Nuitee
O
oosthuizen • solo_traveller • za
10
2026-03-02 • via Nuitee
H
Hannes • solo_traveller • za
9
2026-03-02 • via Nuitee
J
Jeshika • couple • za
9
2026-03-02 • via Nuitee
I
Inge • couple • dk
8
2026-02-11 • via Nuitee
O
Octavia • couple • za
9
Pros:

The location is convenient, their staff was so friendly, the place is clean, our room was just perfect 👌

Cons:

None

2026-02-08 • via Nuitee
J
Jj • solo_traveller • za
8
All over a good experience.
Pros:

Did not have breakfast, and location was great. The lady assisted me with getting another room.

Cons:

Room No. 2 - the bathroom entrance is very small.

2026-01-27 • via Nuitee
C
clarise • couple • za
10
Pros:

rooms were very clean

Cons:

aircon in the rooms could be a benefit

2026-01-21 • via Nuitee
J
Jan • couple • za
9
very pleasant will book again
Pros:

breakfast was delicious

2026-01-20 • via Nuitee
K
Kushik • family_with_children • za
9
Pros:

Breakfast was great.
Big variety.
Loaction was perfect; very central.

2026-01-20 • via Nuitee
S
Susan • solo_traveller • za
9
2026-01-20 • via Nuitee
R
Reagan • solo_traveller • za
7
2026-01-19 • via Nuitee
A
Ashley • solo_traveller • za
9
Friendly staff and helpful management
Pros:

Eggs done as per request and sufficient, not excessive

Cons:

A bit cold out while having breakfast and draft through bathroom window.

2026-01-19 • via Nuitee
A
Adriaan • family_with_children • za
8
Lovely place!
Pros:

Well kept hotel; lovely restaurant!

Cons:

Having to enter through the restaurant to hotel rooms

2026-01-19 • via Nuitee
A
ALLERISE • extended_group • za
9
Great staff, comfortable rooms and lovely breakfast
Pros:

The room was spacious and provided everything we needed. Breakfast was great

Cons:

The garage across the road plays loud music till quite late at night

2026-01-19 • via Nuitee
P
Paddy • solo_traveller • za
9
2026-01-19 • via Nuitee
N
Ntombifuthi • couple • za
10
2026-01-19 • via Nuitee
D
Derek • couple • us
8
Very comfortable stop over!
Pros:

It has been recently renovated, everything clean and fresh. We recommend this hotel to stay in. We had a good dinner, had to share the ribeye!

Cons:

Nothing to say

2026-01-17 • via Nuitee