Hotel Balon

Hotels
8.3 (67 reviews)
Prve muslimanske brigade , Velika Kladuša , ba
+38761275563
haris.c@gmx.at

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Very clean rooms
Polite and welcoming staff
Spacious and well-furnished rooms
Cons:
Limited breakfast options
Issues with shower flooding
TV and internet not functional

Categories

Cleanliness
8.38
The hotel is described as very clean, but some concerns were raised about the shower flooding.
Service
8.85
Staff was polite and welcoming, but some inconsistency in friendliness reported.
Location
8.39
The hotel is easy to find and in a quiet area, but may be hard to locate due to signage issues.
Room Quality
8.84
Rooms are spacious, clean, and well-equipped, with a comfortable bed.
Amenities
7.87
Missing amenities like functional TV and internet were noted, alongside confusion over pet fees.
Value for Money
8.33
Breakfast quality is lacking, affecting perceived value, but overall satisfaction with room quality.
Food and Beverage
6.88
Breakfast is low quality with limited options, significantly impacting guest satisfaction.
Overall Experience
8.85
Despite some negatives, guests expressed overall satisfaction with their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:03

Property Description

Garden and Terrace for Relaxation:
Hotel Balon in Velika Kladuša boasts a serene garden and a charming terrace, perfect for unwinding after a long day of travel or exploring the city.

Delicious Dining Options:
Indulge in a variety of culinary delights at our on-site restaurant and bar. From continental to Full English/Irish and Italian breakfast options, we cater to all tastes.

Comfortable Accommodations:
Our 3-star hotel offers cozy rooms equipped with modern amenities like flat-screen TVs, free WiFi, and private bathrooms. Family rooms are also available for your convenience.

Experience the perfect blend of comfort and convenience at Hotel Balon. Book your stay now and create unforgettable memories.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.3
Based on 67 reviews
Cleanliness: 8.38
Service: 8.85
Location: 8.39
Room Quality: 8.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 6.88
Overall Experience: 8.85
D
Dorottya • extended_group • hu
10
2025-10-01 • via Nuitee
• solo_traveller • hr
5
Predivna soba s nekim nedostacima gledano na ukupni dojam ...
Pros:

Prekrasna soba , uredna , cista , novo opremljena , iznnimno izvrstan divan ugodan krevet. Sve pohvale. .Zaista pravo odusevljenje , uzevsi u obzir vanjsku izgled hotela, te okolicu . Divna soba ! Osoblje usluzno i ljubazno .Ima i klima uredaj😄 koji ce ipak malo rashladiti sobu, iako je soba na suncanoj strani.

Cons:

Potreban oprez kod tusiranja , jer voda moze lako izaci izvan tus kabine , pa je potrebno staviti na pod rucnike ili sl da ne dode istjecanja vecih kolicina vode. Dorucak los , oskudan izbor, ne preporucam. Omjer cijene i kvalitete los , zbog toga bi morao biti u cijeni sobe, nikako uz nadoplatu ! Nema internet signala u sobi , signal samo kod rutera u hodniku.Nema nikakvih programa na tv ,jer tv ne radi, nije spojen na antenu , moze se samo gledati ogranicen i los sadrzaj na usb stiku , ako je uopce stik u sobi.Pas se naplacuje , iako je pisalo u rezervaciji i u uvjetima hotela da se ne naplacuje ! Zamoljeni da obrate paznju, te da isprave informacije na booking stranici o extra naknadi za pse te o tv i internetu koji ne rade ..! Hotel smjesten na katu salona za prodaju namjestaja, u udolini , ne vidi se s glavne prometnice ,pa je moguce da gosti promaše skretanje. Pratiti putokaz (koji je dosta tesko citljiv za salon za prodaju namjestaja ) na glavnoj prometnici. Hotel je kruzen praznim halama i poljima, kojima lutaju jadni napusteni psi🤔ciji neugodni lavez se moze cuti nocu i u ranim jutarnjim satima... ! Nama nije smetalo, ali moze biti gostima neugodno za cuti. Bilo bi pozeljno da soba posjeduje mini frizider.

2025-09-14 • via Nuitee
T
T • solo_traveller • ba
10
Pros:

Hotel is just next to road, very easy to find. Parking is free of charge. It is very quiet area, staff is very polite and welcoming. Town is nearby for walk and coffee, very clean and cute.

Hotel itself is renovated and very very clean.

Cons:

Nothing to dislike.

2025-09-06 • via Nuitee
M
Michaela • family_with_children • cz
7
Pros:

The place is great, the furniture is amazing , staff was nice :-)

Cons:

Unfortunately, I was not informed that the payment can be in cash onl.y, so I need to get cash from the atm nearby. Even though the breakfast was for only 5€, there was almost nothing - something that can be improved.

2025-09-04 • via Nuitee
J
Jaroslav • solo_traveller • cz
9
2025-08-22 • via Nuitee
S
SM • solo_traveller • nl
7
Pros:

Het personeel in ontbijtruimte
Prima werkende airco

Cons:

Eerste dag ontvangst bij receptie personeel niet vriendelijk. En er staat nergens dat je perse contant moet betalen.
Gelukkig andere dagen ander personeel en uiterst vriendelijk.

2025-08-21 • via Nuitee
V
Veronique • family_with_children • nl
8
Mooie ruime kamer en vriendelijk personeel
Pros:

Heel netjes, ruime kamers

Cons:

Stond gratis verblijf voor honden maar moest betaald voor worden. Karig ontbijt

2025-08-19 • via Nuitee
S
Serafin • couple • it
9
2025-08-19 • via Nuitee
I
Isabella • couple • at
10
Pros:

Sehr freundliches Personal! Frühstück war in Ordnung! Alles riecht noch neu! Großer Parkplatz!

2025-08-18 • via Nuitee
L
luca • solo_traveller • it
7
Cons:

sulla conferma di prenotazione risulta pagamento in Hotel , Non si accettano contanti, mentre abbiamo dovuto andare al bancomat a prelevare per saldare il conto. NON ACCETTANO CARTA DI CREDITO.

2025-08-18 • via Nuitee
L
luca • solo_traveller • it
7
Pros:

buona

Cons:

sulla conferma di prenotazione era indicato pagamento in hotel e non si accettano contanti, invece non vengono accettate carte di credito. Abbiamo dovuto recarci ad un bancomat per prelevare contanti e saldare il conto.

2025-08-18 • via Nuitee
S
saveczech • solo_traveller • cz
8
2025-08-17 • via Nuitee
C
Cergol • solo_traveller • si
10
2025-08-17 • via Nuitee
A
Anna • solo_traveller • hr
9
Чистый, с новым ремонтом отель , очень приятный и вежливый персонал, pet friendly . За питомца доплатила 10€ . Бесплатна
Pros:

Чистый, с новым ремонтом отель , очень приятный и вежливый персонал, pet friendly . За питомца доплатила 10€ . Бесплатная парковка.

Cons:

На соседней улице была вечеринка мотоциклистов, всю ночь катались, рычали и грохотала музыка. Спать было не возможно. Но думаю это только я такая удачливая)

2025-08-17 • via Nuitee
K
Karl • extended_group • at
10
2025-08-17 • via Nuitee
N
nathalie • solo_traveller • fr
9
Pros:

Le concept est original avec un magasin de meubles au rez de chaussée et l'hôtel à l'étage. Tout le confort moderne, décoration contemporaine, lits confortables, chambres spacieuses et climatisées. Le personnel est aux petits soins poir les hôtes

Cons:

Pas très bien indiqué depuis la route

2025-08-17 • via Nuitee
A
Andrea • couple • it
2
Mai Più
Pros:

La posizione

Cons:

La struttura non permette di pagare con Carta di Credito o Mastercard accettano solo € in contanti o sei costretto ad andare a prelevare sul Bancomat per prelevare la loro vatuta con relativa tassa di commissione del cambio nel mio caso 25 € in più e poi ti ritrovi in tasca la loro valuta che fuori Bosnia vale 0. Animali ammessi è esatto però non dicono che ogni cane vogliono 20€ in +nel mio caso un soggiorno di 2 notti per un totale booking di 135 € mi sono trovato a pagare 200€ con il prelievo e la commissione cambio. Trovo queste sorprese veramente Spiacevoli per non dire cattiverie. Mai Più è la soluzione ideale.

2025-08-17 • via Nuitee
S
samo • extended_group • si
5
Pros:

Bl mal

Cons:

Velik

2025-08-16 • via Nuitee
F
Filip • couple • de
10
2025-08-09 • via Nuitee
G
Gabriel • solo_traveller • es
8
Suficiente para una noche
Pros:

limpio y funcional

Cons:

el WiFi se puede mejorar en las habitaciones, no vi a nadie del personal, ni a la llegada ni a la salida.

2025-08-04 • via Nuitee