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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Hiking
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Luggage storage
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Airport shuttle
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Tour desk
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Ironing service
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Meeting/banquet facilities
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Allergy-free room
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Public Bath
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Outdoor furniture
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV in common areas
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Access to health care professionals
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24-hour security
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in the shared lounge, restaurant, and year-round outdoor pool. Free WiFi and private parking make for a comfortable stay.
Comfortable Accommodations
Experience cozy rooms equipped with modern amenities like flat-screen TVs, private bathrooms, and plush bedding.
Delicious Dining Options
Start your day right with a scrumptious continental breakfast at Hotel Jotam.
To make the most of these lavish offerings, book your stay at Hotel Jotam in Panajachel now.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
La habitación muy linda, tal como se ve en las fotos, la cama bastante cómoda, nos dieron la oportunidad de dejar el vehículo en el estacionamiento mientras hacía el tour en lancha por el lago, eso nos ayudó bastante, la atención del personal excelente!
El hotel tiene en la entrada un taller de motos, entonces es lo primero que uno ve recién llegando, genera un poco de duda si el hotel es ahí o no, también sería bueno poner A/C ya que en las noches se pone muy caliente la habitación y solo hay un ventilador, había un jacuzzi pero no estaba funcionando, lástima! La puerta de la ducha no cerraba completamente tal vez revisar los empaques.
Por motivos de otras actividades, no desayunamos pero todo estuvo muy bien, desde la bienvenida, la atención, el servicio, las instalaciones y habitaciones fueron excelentes.
Que por falta de tiempo y otras actividades que teniamos, no pudimos nadar en la bonita piscina que tienen.
El personal amable
No hay ventilación, sin aire acondicionado y un ventilador pequeño que solo lograba dar ventilación si lo podía a la par, para una habitación grande y dos personas el ventilador era adorno, y fueron oches horriblemente calientes, nos salimos a media noche de la habían y dejar puerta y ventanas hubiera para refrescar un poco y poder dormir.ir
Ubicación
Falta Información y atenciôn al turista
Good location, quiet. Large room.
Between 10pm and 7am, you are basically locked in. Had a 3am hike pick up and discovered gate was padlocked shut. Apparently, you have to let them know ahead of time.
La ubicación
No había aire acondicionado, se encierra el calor dentro de la habitación
Las habitaciones
La pisicina le falta mantenimiento
Location was perfect.
The spa wasn’t available. Would have loved to relaxed there after a very long trip.
Everything
Good value for money and nice team
Staff was great, location was great. Very clean room
Bed was really stiff
Hotel Jotam exceeded my expectations! Everything looked like new and was very clean. And the staff were very helpful. One day I realized I left my window open. I called the front desk and asked if they could close it. When I got back everything in my room was fine. I felt they were trustworthy and so helpful. Also, I liked the hotel's location was back off the main road away from the noise. And we were between the main dock and main street...an easy walk in either direction. Thank you Hotel Jotam!!!
The property is very clean, pretty, and updates. Since it sits behind another building, it surprised us because we weren’t expecting such a pretty building.
It took the water a little while to warm up in the shower and the sink had a lot of water pressure when you turn it on. But you get used to it.
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