Vuestro Hotel Boutique

Hotels
9.5 (156 reviews)
Río Hudson 12 , Mexico City , mx

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean and modern
Great location
Friendly staff
Spacious rooms
Cons:
Inconsistent service
Limited breakfast options
Pool not heated

Categories

Cleanliness
9.5
The hotel was described as very clean and modern, but issues with pool cleanliness were noted.
Service
9
Service was positively noted by some but criticized with reports of staff entering rooms unannounced and poor handling of room assignments.
Location
10
The location is described as superb and well-positioned for exploring the city.
Room Quality
10
Rooms were highlighted as spacious and comfortable, aligning with expectations for luxury accommodations.
Amenities
9
Amenities such as the pool were criticized for lacking heat, but the overall setup of the hotel is modern and appealing.
Value for Money
10
Guests appreciated the good value for the quality provided, making it a desirable option.
Food and Beverage
8.5
Breakfast offerings received mixed reviews, with some guests enjoying it while others found it lacking variety.
Overall Experience
10
Overall, guests had a great experience with a few minor complaints that did not detract from their enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:52

Property Description

Luxurious Accommodations
Discover our air-conditioned rooms with free WiFi and private bathrooms. Some rooms even feature a terrace for a breathtaking view.

Outdoor Swimming Pool
Relax and unwind by our outdoor pool, perfect for a refreshing dip after exploring Mexico City.

Multilingual Staff and Convenient Location
Our helpful staff, fluent in English, Spanish, and French, are here to assist you in planning your stay. Located near iconic landmarks like The Angel of Independence and Chapultepec Castle.

Book now for an unforgettable experience at Vuestro Hotel Boutique in Mexico City!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 156 reviews
Cleanliness: 9.5
Service: 9
Location: 10
Room Quality: 10
Amenities: 9
Value for Money: 10
Food and Beverage: 8.5
Overall Experience: 10
E
Eva • solo_traveller • es
10
Excelente hotel boutique
Pros:

Todo! Pero sobre todo el trato y el bien gusto en la decoración

Cons:

Me hubiera encantado que estuviera climatizada la piscina

2026-02-25 • via Nuitee
J
Judy • couple • ca
9
2026-02-24 • via Nuitee
J
Jaimy • extended_group • nl
10
Fantastic stay
Pros:

Location was perfect, rooms were amazing!

Cons:

X

2026-02-14 • via Nuitee
A
Alexis • solo_traveller • us
9
Comfort and cleanliness
Pros:

Great hotel, in a great location. Very modern, clean, comfortable. Excellent staff, that were there to help. Would stay again and recommend.

Cons:

NA

2026-02-08 • via Nuitee
M
Miguel • couple • es
8
Pros:

Localización, instalaciones, arquitectura y diseño, desayuno

Cons:

Un poco frío, en las zonas comunes, y sobre todo que al volver la primera de la tarde, nos encontramos la habitación sin hacer

2026-01-28 • via Nuitee
L
Lisa • couple • de
8
2026-01-24 • via Nuitee
P
PHNM • couple • nl
9
Uitstekend hotel met zeer goede ligging. Uitermate vriendelijk personeel
Pros:

Lokatie midden in centrum

Cons:

WC 2 dagen niet gereinigd

2026-01-23 • via Nuitee
D
Danny • couple • gb
9
Pros:

The staff were amazing , Gérard in particular was incredible and very hospitality after our long journey. Location was v good.

Cons:

The breakfast option was abit limited (allowing either tea or black coffee and anything more was extra and also only one juice option)

2026-01-20 • via Nuitee
S
Stefania • couple • co
9
Hermoso hotel, excelente ubicación.
Pros:

Las instalaciones se ven muy nuevas y bien conservadas. La decoración es hermosa y armoniosa. El desayuno demasiado delicioso y la presentación excelente. Súper bien ubicado a 10 min caminando del bosque de Chapultepec, a unos 15 min del angel de la independencia, una oferta gastronómica increíble a los alrededores. Muy segura la zona

Cons:

No pude acceder al check in temprano, no se especifica en el anuncio que tiene costo extra y que es sujeto a disponibilidad. El valor adicional corresponde a 2.583 pesos, que es el valor de la noche aproximadamente .

Se me indicó por mensaje en día anterior que por ocupación no era posible acceder al check in temprano; y que sólo podía hacerlo a partir de las 3 pm; teniendo en cuenta que el check out es a las 12, considero se podía hacerlo el esfuerzo de entregar la habitación un poco más temprano. Sin embargo entendí la situación y nos ofrecieron el servicio de guardar el equipaje, por lo que salimos y regresamos a las 3 en punto, la persona que me atendió me indicó que debía esperar 15 min más a que llegara la persona que realiza esta labor. A los 8 min más o menos llegó la persona, a quien le indicaron que nosotros estábamos esperando, pero no se vio interés por nosotros como huéspedes, siguió saludando y charlando con sus compañeros y tal vez a los 5 min entregó mi habitación.

El check out tarde pude acceder al beneficio sin costo.

Una de las razones por las que tomé este alojamiento es por el servicio e que ofrecían de flexibilidad en el ingreso y salida.

2026-01-19 • via Nuitee
F
Fiona • couple • ch
10
2026-01-18 • via Nuitee
L
Luis • couple • mx
10
2026-01-18 • via Nuitee
L
Litzy • couple • es
10
Pros:

La atención del personal, muy pendientes hasta por Whatsapp. La habitación muy confortable.

2026-01-15 • via Nuitee
V
Vázquez Ávila • couple • mx
8
Pros:

La hospitalidad y la comodidad de la cama

Cons:

La luz tan intensa del baño, iba a media noche y sentía que me quitaba un poco el sueño, pero nada grave.

2026-01-14 • via Nuitee
S
Steven • family_with_children • us
4
Not a 4 star property, a good 2.5 star hotel maybe a avg 3 star
Pros:

The location was both good and bad. It is ideally located to walk but the building next door has a lot of dogs that bark throughout the night

Cons:

We paid to have an early check in rate and still had to wait an hour past normal check in to get our rooms
We found small shards of glass on our bed and in one of our drinking glasses
Breakfast offers too few options, fine if you are here one night more than that and it is a waste
The front door is always locked and if the front desk has gone for a wander you can't get in, the key reader supposedly has never worked

2026-01-10 • via Nuitee
B
Bin-Na • solo_traveller • be
8
Heel goed!
Pros:

Ik vond de iedereen erg vriendelijk en behulpzaam. Daarnaast was de locatie ook erg goed, met diverse plekjes voor koffie, gebak, boodschappen edm op (korte) wandelafstand. Op 10 minuten wandelen van goede restaurants, cafés, winkels en Chapultepec.

Cons:

Ik vond dat de kamer wat vaker gekuist mocht worden.

2026-01-05 • via Nuitee
A
Ann • family_with_children • us
10
Pros:

nice breakfast, we had the eggs each day. good coffee. very helpful staff for getting around. good restaruants nearby

2026-01-03 • via Nuitee
E
Emma • solo_traveller • us
9
Great location young yet very attentive staff. It was a very good stay.
Pros:

Perfectly located about two blocks La Reforma. Although a band was playing till 2 AM, you could not hear the music from the hotel. Love that the restaurant only serves breakfast keeps the internal noise low. The pool could’ve been warmed during the cold season to enjoy. However it was cold water.

2026-01-02 • via Nuitee
M
Mariam • solo_traveller • hu
7
I don’t think it’s 4 star…
Pros:

The location is definitely a plus.

Cons:

It’s close to a highway so it’s noisy however I can’t compare to other places it was bearable. It’s an extremely cold place, I came from Europe and I wished I had my thermo pyjama….no heating during cold months. I often showered and the steam from shower offset the fire alarm which was annoying.

2025-12-26 • via Nuitee
F
Francisco • extended_group • mx
10
buen precio por lo que ofrece
Pros:

excelentes instalaciones, todo muy limpio, el personal muy atento

Cons:

es un hotel nuevo, todo está impecable y además está rodeado de muchos lugares ricos para comer, también tiene desayunos, pero siempre es bueno tener opciones

2025-12-20 • via Nuitee
A
apisara • couple • th
9
The bed is comfy. The room is spacious. Staff is nice.
Pros:

I like the room. It’s spacious and comfy. The bed is so big. All staff is nice and they provide us a lot of information that we need.

Cons:

No we’re so happy with our stay

2025-12-19 • via Nuitee