Henia Hotel

Hotels
8.5 (204 reviews)
LEU Bldg. Bishop Epifanio Surban St. cor. Real St. , Dumaguete , ph

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Decent breakfast
Value for money
Cons:
Wifi issues
Some noise
Building maintenance needed

Categories

Cleanliness
7.64
Some reviews mention cleanliness positively, but inconsistent feedback suggests room for improvement.
Service
9.11
Excellent staff noted in multiple reviews for helpfulness and providing great service.
Location
9.15
Good location with easy access to various attractions and amenities.
Room Quality
8.1
Modern rooms mentioned, though some concerns regarding noise were noted.
Amenities
8.13
Basic amenities mentioned, but a few issues were pointed out, like wifi connectivity.
Value for Money
8.59
Generally considered good value, but some price concerns were mentioned in one review.
Food and Beverage
8.64
Breakfast options received positive remarks, although some comments were mixed.
Overall Experience
8.61
Overall positive experience, with some minor issues reported that did not overshadow the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:01

Property Description

Henia Hotel - Your Comfortable Stay in Dumaguete

Convenient Location: Nestled just steps away from Quezon Park and Dumaguete Cathedral, Henia Hotel offers a prime location for exploring the city.

Modern Amenities: Enjoy the convenience of air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even feature balconies with city views.

Hospitality at Its Best: With English and Filipino-speaking staff, the hotel ensures a warm welcome for guests. Need local tips or assistance? Just ask our friendly reception.

Experience the best of Dumaguete at Henia Hotel. Book your stay now for a memorable visit!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for ₱ 750 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 204 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
K
Kevin • couple • de
8
Für einen kurzen Aufenthalt eine solide Unterkunft
Pros:

Wir hatten ein großes geräumiges Zimmer.
Das Zimmer wurde immer gut gereinigt.

Cons:

Das Frühstück war eher bescheiden. Bestellen konnte man sich nur eine Sache pro Tag und die Portionen waren nicht sonderlich groß. Der Kaffee war furchtbar. Toast, Marmelade und Waffeln standen dauerhaft zur Verfügung.

2026-04-19 • via Nuitee
J
Jethro • solo_traveller • pg
7
2026-04-19 • via Nuitee
J
Jeff • solo_traveller • us
9
Pros:

I really enjoyed the location of the hotel also the staff was very friendly My room was clean the hot water heater worked great for the shower and the complimentary breakfast was very good.

2026-04-11 • via Nuitee
S
Sarah • couple • us
5
Wouldn't recommend.
Pros:

The breakfast was fine, similar to others we had in the Philippines. The staff were kind and refunded a second night when we chose not to stay. The location is very central in Dumaguete.

Cons:

We don't have high standards for hotels, but I wouldn't recommend Henia. These two things just added up to an unpleasant atmosphereOur room didn't have a window and it felt pretty claustrophobic. The floor was also really sticky - it didn't feel clean.

2026-04-10 • via Nuitee
J
Joo Yeon • extended_group • au
10
2026-04-09 • via Nuitee
A
Andreas • couple • kh
8
2026-04-09 • via Nuitee
J
Joo Yeon • couple • au
10
2026-04-09 • via Nuitee
C
Chadrin • extended_group • ph
9
Good choice for its price and location its literally at the center of Dumaguete.
Pros:

1st time to visit Dumaguete and the hotel did not disappoint my expectation. breakfast was excellent for the price, and they give you choices to choose from

Cons:

A gym would be nice to add at the hotel amenities.

2026-04-06 • via Nuitee
D
DAI • couple • jp
9
オススメのホテルですよ
Pros:

ホテルのスタッフの皆さん、とても感じが良く、気持ち良い滞在でした。
ロケーションは、街の中心で、空港や港までの距離感も良いのでオススメです。

Cons:

部屋に冷蔵庫が有ったら、パーフェクトだったなー。

2026-04-03 • via Nuitee
D
Dale Switzer • couple • ca
10
2026-03-26 • via Nuitee
V
Vitoldas • solo_traveller • us
6
Pros:

Staff was friendly

Cons:

Ac wasn't working well plus It had no remote so I had always change temperature manually. TV wasn't working at all. The safe in the room didnt work neither and there was bugs in the bathroom

2026-03-25 • via Nuitee
L
Lindsay • solo_traveller • ca
6
2026-03-24 • via Nuitee
M
Mirey Joy • solo_traveller • us
9
2026-03-23 • via Nuitee
S
Sarah • couple • us
5
Would not recommend.
Pros:

The location is very central in Dumaguete. It is a bit chaotic outside but you can easily walk to the ferries, the cathedral, and the waterfront. There is free water available on each floor. The staff helped me by refunding a second night that I chose not to stay (didn't like the hotel), which was helpful and kind.

Cons:

The room didn't feel very clean - the floor was very sticky, which was really unpleasant. Our room also didn't have a window - there technically was one but it opened up to a very narrow air shaft, so the room was dark and claustrophobic. The room's toilet is surrounded by frosted glass - not a ton of privacy for using the restroom. I don't have very high standards but can't recommend this one.

2026-03-19 • via Nuitee
B
Benny • couple • dk
9
Pros:

Great location

2026-03-18 • via Nuitee
Z
zhe • couple • cn
8
Pros:

nice and clean

2026-03-11 • via Nuitee
R
RAUL S • couple • us
10
2026-03-10 • via Nuitee
B
brian • solo_traveller • us
8
Good hotel
Pros:

Solid hotel with friendly staff in a convenient but not exactly pristine neighborhood. I slept well here and would stay again.

Cons:

Breakfast was comically bad, but in a country not known for their cuisine.

2026-03-04 • via Nuitee
P
Philipp • couple • de
8
Ort sowie Preis und Leistung waren sehr gut.
Pros:

Freundliches Personal.
Frühstück war gut.
Personal war rund um die Uhr verfügbar.

Cons:

Klimaanlage war etwas laut in der Nacht.

2026-03-02 • via Nuitee
A
Anatoli • solo_traveller • nl
7
2026-03-02 • via Nuitee