HOTEL SAILS

Hotels
9.2 (334 reviews)
大阪市港区築港3丁目6番5号 , Osaka , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Great location
Spacious rooms
Cons:
Limited breakfast options
No meat options for breakfast

Categories

Cleanliness
9.44
Multiple reviews highlight the cleanliness of the hotel.
Service
9.91
Staff is frequently praised for being helpful and kind.
Location
9.45
Great location with easy access to attractions and public transport.
Room Quality
9.4
Rooms are described as spacious, comfortable, and well-presented.
Amenities
8.43
Basic amenities with some positive mentions; needs improvement in breakfast variety.
Value for Money
9.39
Overall good value considering location and cleanliness.
Food and Beverage
7.94
Breakfast options limited with some negative comments.
Overall Experience
9.61
Most guests express a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:59

Property Description

Luxurious 4-Star Stay
Experience luxury at HOTEL SAILS in Osaka, offering a 4-star accommodation with a restaurant and a bar. Enjoy modern comfort just 500 meters from Tempozan Ferris Wheel.

Comfortable Rooms and Delicious Dining
Relax in guest rooms equipped with a flat-screen TV, bed linen, and towels. Start your day with a buffet or American breakfast at the on-site restaurant.

Convenient Location and Exceptional Service
Explore nearby attractions like Isoji Central Park and Minato Kumin Centre. The multilingual staff at the reception are ready to assist you in English and Japanese, ensuring a memorable stay.

Book now for an unforgettable experience at HOTEL SAILS in Osaka!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 334 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 9.61
Y
yusuke • extended_group • jp
10
2026-03-25 • via Nuitee
B
Breana • family_with_children • us
10
Absolutely amazing! Made traveling with a toddler and a full family of 5 so much easier
Pros:

Everything about the property was perfect. Location right near the attractions we were visiting. Perfect distance from a train station for easy transportation access. The staff was very friendly and accommodating! The amenities were outstanding. Everything about our stay was perfect and I really do wish we would have stayed longer. Will be booking Hotel Sails for all future travel plans.

Cons:

N/A

2026-03-24 • via Nuitee
C
Chun-Te • couple • tw
10
Awesome stay in boutique hotel .
Pros:

Clean , spacious , convenient , rooftop sauna and jacuzzi

Cons:

Not much hot food / protein in breakfast such as eggs omelette

2026-03-23 • via Nuitee
Y
Yuka • family_with_children • ca
10
2026-03-23 • via Nuitee
O
OGATA • family_with_children • jp
10
すごくきれい、駅からアクセス抜群！
Pros:

部屋が広くて綺麗、アメニティも豊富でとても良かったです。サービスの朝食もパン、サラダ、ヨーグルト、ドリンクといった感じでしたが、とても美味しかったです。

2026-03-22 • via Nuitee
T
Tomoyoshi • family_with_children • jp
8
快適
Pros:

従業員の感じがすごく良かった。

2026-03-22 • via Nuitee
A
Akari • extended_group • jp
10
2026-03-20 • via Nuitee
大中 • family_with_children • tw
10
Pros:

地鐵站一出來就到十分方便

2026-03-19 • via Nuitee
M
miria • extended_group • jp
10
2026-03-18 • via Nuitee
謝毓嫺 • family_with_children • tw
9
2026-03-18 • via Nuitee
M
Matthew • family_with_children • us
10
2026-03-14 • via Nuitee
K
Krittaya • extended_group • th
10
2026-03-13 • via Nuitee
R
Robert • family_with_children • gb
10
Pros:

Perfect spot to stay

Cons:

Breakfast could have had more variety cheese ham fruit

2026-03-13 • via Nuitee
M
miku • extended_group • jp
10
2026-03-08 • via Nuitee
M
Magdalena • family_with_children • gb
10
Lovely Osaka Hotel
Pros:

Really great location as it's right next to Osakako station, so it's easy to get to most Osaka and Kyoto places. It's also very close to Osaka aquarium and has lots of nearby konbinis, cafes, and an izakaya.

The staff were friendly and accommodating.

It was a really clean and comfortable stay, and we appreciated the amenities like daily water bottles and a coffee machine.

Cons:

We kept getting a bag of towels delivered everyday (even with out "do not disturb" sign). It was nice to have fresh towels, but we personally didn't need so many so often.

The breakfast options were limited.

Having said this, it was a lovely stay and really good value for money. We would stay here again.

2026-03-06 • via Nuitee
R
Ri Liang • family_with_children • tw
10
Pros:

位於大阪港地鐵出口，隨時上車遊遍大阪
非常乾淨
每日早餐做小變化，細心

2026-03-05 • via Nuitee
B
Bustamante • extended_group • us
10
Pros:

Staff were very friendly and helpful

2026-03-05 • via Nuitee
D
Dylan • extended_group • ch
10
Top Hotel in Osaka
Pros:

Super Personal
Zimmer sauber schön modern neu sauber einfach alles top
direkt neben de osakakao station der metro station

Cons:

Nichts

2026-03-05 • via Nuitee
N
nicolas • family_with_children • fr
9
2026-03-05 • via Nuitee
D
Dario Miguez • family_with_children • uy
9
Pros:

Habitaciones muy cómodas, el personal muy cálido

2026-03-03 • via Nuitee