HOTEL SAILS

Hotels
9.2 (351 reviews)
大阪市港区築港3丁目6番5号 , Osaka , jp

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Great location
Spacious rooms
Cons:
Limited breakfast options
No meat options for breakfast

Categories

Cleanliness
9.44
Multiple reviews highlight the cleanliness of the hotel.
Service
9.91
Staff is frequently praised for being helpful and kind.
Location
9.45
Great location with easy access to attractions and public transport.
Room Quality
9.4
Rooms are described as spacious, comfortable, and well-presented.
Amenities
8.43
Basic amenities with some positive mentions; needs improvement in breakfast variety.
Value for Money
9.39
Overall good value considering location and cleanliness.
Food and Beverage
7.94
Breakfast options limited with some negative comments.
Overall Experience
9.61
Most guests express a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:59

Property Description

Luxurious 4-Star Stay
Experience luxury at HOTEL SAILS in Osaka, offering a 4-star accommodation with a restaurant and a bar. Enjoy modern comfort just 500 meters from Tempozan Ferris Wheel.

Comfortable Rooms and Delicious Dining
Relax in guest rooms equipped with a flat-screen TV, bed linen, and towels. Start your day with a buffet or American breakfast at the on-site restaurant.

Convenient Location and Exceptional Service
Explore nearby attractions like Isoji Central Park and Minato Kumin Centre. The multilingual staff at the reception are ready to assist you in English and Japanese, ensuring a memorable stay.

Book now for an unforgettable experience at HOTEL SAILS in Osaka!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 351 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 9.61
A
Aman family_with_children us
10
2026-04-18 via Nuitee
L
Liang couple au
10
So satisfied and loved it!
Pros:

Amazing hotel to stay! Super clean and the room space was huge. Great location to stay if you have plans to go Universal Studios theme park. Enjoyed the bathtub especially in winter. Convenience store & railway station around the corner. Will definitely pick this hotel again in the future.

2026-04-17 via Nuitee
M
Michael couple au
9
2026-04-16 via Nuitee
P
Philippe solo_traveller fr
10
Séjour exceptionnel.
Pros:

La proximité avec le métro
l’accueil et la gentillesse du personnel
Le jacuzzi et le sauna sur le toit
Les chambres spacieuses avec douche et baignoire
Les boissons offertes au bar( toutes sortes de cafés et de softs )

Cons:

Rien

2026-04-14 via Nuitee
R
Roel couple nl
9
Pros:

Kamergrootte

Cons:

Ontbijt was eenvoudig

2026-04-13 via Nuitee
L
Lapige solo_traveller fr
10
Super hôtel, proche du port de départ des croisières
Pros:

Nous avons aimé la propreté, le calme, très grande chambre.

Cons:

Rien

2026-04-13 via Nuitee
S
Surangsimankul extended_group th
10
ขอบคุณมากค่ะ หากมีโอกาสจะขอไปพักอีกครั้งค่ะ
Pros:

ที่พักสะอาด กว้าง อยู่กิน,เล่นและ นอน 4 คน พ่อ แม่และลูกๆสบายจริงๆ โรงแรมเดินทางสะดวกมาก พนักงานน่ารักทุกคน

Cons:

ไม่มีค่ะ

2026-04-13 via Nuitee
K
Koji family_with_children jp
10
2026-04-13 via Nuitee
池上 solo_traveller jp
8
2026-04-13 via Nuitee
K
Kazuya couple jp
9
Pros:

記念日で宿泊させていただきましたが、
ケーキの依頼も快く承諾頂けました。
ホテルも清潔で一泊でしたが機会があればまた利用させて頂きたいです。

2026-04-12 via Nuitee
A
Alberto family_with_children it
10
2026-04-09 via Nuitee
A
Agliulina family_with_children kz
10
Pros:

Очень классный отель. Расположение шикарное

2026-04-06 via Nuitee
A
Anton family_with_children us
10
Perfect.
Pros:

The level of customer service was amazing. Everything was perfect.

2026-04-05 via Nuitee
ヨシヒト family_with_children jp
7
2026-04-04 via Nuitee
H
hiroto couple jp
10
2026-04-04 via Nuitee
K
Kensuke family_with_children jp
10
2026-04-02 via Nuitee
Šimunić family_with_children hr
10
Pros:

Osoblje,čiste sobe,blizina stanice metroa

2026-04-02 via Nuitee
M
maria family_with_children de
9
Pros:

Muy comodo,la habitación espaciosa y todo limpio y mucha calidad de las instalaciones.

Cons:

El desayuno estaba muy bien pero poca variedad

2026-04-01 via Nuitee
あや family_with_children jp
10
コスパ最高、大阪旅行の拠点にピッタリ
Pros:

スタッフが笑顔で親切、値段の割に部屋が広い、ドリンクサービスが良い、コインランドリーがあるのが助かる、屋上貸切サウナを家族で利用でき良かった。
朝食のクロワッサンが美味しかった。

Cons:

朝食にご飯(普段グルテンフリーを心がけているので)があると嬉しい。

2026-03-30 via Nuitee
島田 family_with_children jp
10
2026-03-30 via Nuitee