HOTEL SAILS

Hotels
9.2 (351 reviews)
大阪市港区築港3丁目6番5号 , Osaka , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Great location
Spacious rooms
Cons:
Limited breakfast options
No meat options for breakfast

Categories

Cleanliness
9.44
Multiple reviews highlight the cleanliness of the hotel.
Service
9.91
Staff is frequently praised for being helpful and kind.
Location
9.45
Great location with easy access to attractions and public transport.
Room Quality
9.4
Rooms are described as spacious, comfortable, and well-presented.
Amenities
8.43
Basic amenities with some positive mentions; needs improvement in breakfast variety.
Value for Money
9.39
Overall good value considering location and cleanliness.
Food and Beverage
7.94
Breakfast options limited with some negative comments.
Overall Experience
9.61
Most guests express a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:59

Property Description

Luxurious 4-Star Stay
Experience luxury at HOTEL SAILS in Osaka, offering a 4-star accommodation with a restaurant and a bar. Enjoy modern comfort just 500 meters from Tempozan Ferris Wheel.

Comfortable Rooms and Delicious Dining
Relax in guest rooms equipped with a flat-screen TV, bed linen, and towels. Start your day with a buffet or American breakfast at the on-site restaurant.

Convenient Location and Exceptional Service
Explore nearby attractions like Isoji Central Park and Minato Kumin Centre. The multilingual staff at the reception are ready to assist you in English and Japanese, ensuring a memorable stay.

Book now for an unforgettable experience at HOTEL SAILS in Osaka!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 351 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 9.61
鴻昇 • couple • tw
10
2026-05-12 • via Nuitee
C
Collin • family_with_children • jp
9
Pros:

In addition to a spacious room, comfortable beds, a throughly clean interior, and overall comfort? Amenities and refreshments were great!

Cons:

Wish there was hotel-owned parking space.

2026-05-11 • via Nuitee
M
marie • solo_traveller • fr
10
Pros:

Tout était parfait. Le personnel au petit soin, la propreté de l'établissement, la chambre, la qualité du petit déjeuner, l'emplacement de l'établissement.
Si nous revenions un jour à Osaka, ça serait dans cet hôtel.
Bravo, à toutes les équipes.

2026-05-07 • via Nuitee
N
Naoya • family_with_children • jp
9
オシャレで家族に丁度いいお部屋
Pros:

ユニバーサルスタジオの帰りに宿泊施設を探していて、見つけました。部屋のデザインや広さ、トイレとバスルームが別れているのに感動しました。外観もシンプルなのにオシャレで、朝食も美味しくガッツリ系じゃない所が自分にマッチしていました。近くにコンビニや駅がある為立地は便利だと思います。

Cons:

駐車場が無いことが少し不便でしたが、駐車場からホテルに向かう途中で夕食を済ませました。
夜間目の前の道路で暴走バイクが何度も走る為、危険を感じたのと騒音が酷いです。
私は気にならないですが、ベッドに長い髪の毛が落ちており、妻が残念がっておりました。

2026-05-07 • via Nuitee
T
TSUTOMU • family_with_children • jp
8
ありがとうございました
Pros:

スタッフさんの対応もよく。
部屋も広くて綺麗でした。
とても良かったです。

Cons:

特になし

2026-05-06 • via Nuitee
Y
YANAGIZAWA • family_with_children • jp
10
またここにします
Pros:

お部屋が広い。気持ちよく要望に親切に応じてくれた。

2026-05-04 • via Nuitee
B
Barreto • couple • us
10
The unique hotel that met all our needs!
Pros:

Very unique and the room was exceptionally clean and large. I loved the bathroom. It's traditional Japanese style and we don't need to waste much hot water.

Cons:

It was just a perfect location. There was a bus stop in front of the hotel. The train station is just over the building. It's within walking distance of the Aquarium.

2026-05-04 • via Nuitee
S
Stéphane • family_with_children • fr
8
Hôtel moderne bien située avec grandes chambres
Pros:

L’emplacement au pied de la station de métro
La grande taille des chambres avec salon et salle à manger

Cons:

Petit déjeuner minimaliste

2026-05-04 • via Nuitee
V
Visser • solo_traveller • nl
8
Pros:

The location. Quiet and 15 mnd to center. Subway opposite.

Cons:

Not much.

2026-05-03 • via Nuitee
S
Sadullayev • solo_traveller • tm
10
2026-04-30 • via Nuitee
C
Cheree • family_with_children • au
10
Pros:

We loved the friendly atmosphere, facilities and location of this hotel. The fixtures and decor were of a very high standard.

Cons:

Everything was amazing, there was nothing that we did not like. It was perfectly located close to a train station.

2026-04-29 • via Nuitee
M
Mai • solo_traveller • jp
10
Pros:

料金、スタッフの対応、ウェルカムドリンク、無料朝食、フロントのいい香り

Cons:

ベッドのマットレスが硬め

2026-04-27 • via Nuitee
F
Fernanda • family_with_children • br
10
Cons:

Não é no principal bairro. Fica afastado do centro. Bem perto do aquário

2026-04-25 • via Nuitee
K
Kuo Tai • family_with_children • tw
7
Pros:

房間很大，還有小客廳區、大用餐桌椅

Cons:

早餐雖然是免費但有點太簡易了…直接放棄。
附近比較沒有什麼生活機能，算是郊區

2026-04-24 • via Nuitee
T
Tejal • family_with_children • gb
10
Excellent hotel in Osaka
Pros:

Clean, spacious and very comfortable. We booked for 3 and ended up staying 5 nights. Friendly staff and plenty of room for the whole family. Highly recommend.

Cons:

Nothing - best stay in Japan. Breakfast options could have been more substantial (it's pastries, coffee & yoghurt) however incredible value for space, quality & level of service.

2026-04-22 • via Nuitee
A
Aman • family_with_children • us
10
2026-04-18 • via Nuitee
L
Liang • couple • au
10
So satisfied and loved it!
Pros:

Amazing hotel to stay! Super clean and the room space was huge. Great location to stay if you have plans to go Universal Studios theme park. Enjoyed the bathtub especially in winter. Convenience store & railway station around the corner. Will definitely pick this hotel again in the future.

2026-04-17 • via Nuitee
M
Michael • couple • au
9
2026-04-16 • via Nuitee
P
Philippe • solo_traveller • fr
10
Séjour exceptionnel.
Pros:

La proximité avec le métro
l’accueil et la gentillesse du personnel
Le jacuzzi et le sauna sur le toit
Les chambres spacieuses avec douche et baignoire
Les boissons offertes au bar( toutes sortes de cafés et de softs )

Cons:

Rien

2026-04-14 • via Nuitee
R
Roel • couple • nl
9
Pros:

Kamergrootte

Cons:

Ontbijt was eenvoudig

2026-04-13 • via Nuitee