HOTEL SAILS

Hotels
9.2 (399 reviews)
大阪市港区築港3丁目6番5号 , Osaka , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Great location
Spacious rooms
Cons:
Limited breakfast options
No meat options for breakfast

Categories

Cleanliness
9.44
Multiple reviews highlight the cleanliness of the hotel.
Service
9.91
Staff is frequently praised for being helpful and kind.
Location
9.45
Great location with easy access to attractions and public transport.
Room Quality
9.4
Rooms are described as spacious, comfortable, and well-presented.
Amenities
8.43
Basic amenities with some positive mentions; needs improvement in breakfast variety.
Value for Money
9.39
Overall good value considering location and cleanliness.
Food and Beverage
7.94
Breakfast options limited with some negative comments.
Overall Experience
9.61
Most guests express a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:59

Property Description

Luxurious 4-Star Stay
Experience luxury at HOTEL SAILS in Osaka, offering a 4-star accommodation with a restaurant and a bar. Enjoy modern comfort just 500 meters from Tempozan Ferris Wheel.

Comfortable Rooms and Delicious Dining
Relax in guest rooms equipped with a flat-screen TV, bed linen, and towels. Start your day with a buffet or American breakfast at the on-site restaurant.

Convenient Location and Exceptional Service
Explore nearby attractions like Isoji Central Park and Minato Kumin Centre. The multilingual staff at the reception are ready to assist you in English and Japanese, ensuring a memorable stay.

Book now for an unforgettable experience at HOTEL SAILS in Osaka!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 399 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 9.61
A
Antonio • family_with_children • es
1
2026-06-04 • via Nuitee
A
Aymen • family_with_children • ae
8
Pros:

L emplacement par rapport à la station de métro, la superficie de la chambre, le personnel gentil et serviable

Cons:

Le petit déjeuner très limité et monotone

2026-06-03 • via Nuitee
B
Balazs • solo_traveller • au
10
Great quick 1-night stay
2026-06-02 • via Nuitee
L
Lawson • family_with_children • au
9
Thank you for a wonderful stay, we will be back!
Pros:

The most comfortable bed and a beautiful view.

Cons:

No restaurant at the property.

2026-06-01 • via Nuitee
J
Jing Teng • couple • tw
9
Pros:

環境很乾淨，住起來很舒適，服務人員態度非常友善

Cons:

隔音稍微差了一些，建議住高樓層

2026-05-31 • via Nuitee
A
acreo • solo_traveller • de
10
2026-05-31 • via Nuitee
B
Badez • family_with_children • ph
10
A hidden gem in Osaka Bay.
Pros:

It’s new and modern. Rooms are big with dining tables so you can eat comfortably your day’s food hoard. Apart from the free breakfast, there’s free drinks (soda, tea, coffee etc) from 3pm to 9pm. Staff very courteous and helpful. Location is perfect too as it is right next to the train station (Osakako) and a short walk to the Osaka Bay activities and the Airport Limousine Bus Stop. There are also a lot of restaurants and convenient stores nearby.

Cons:

Though we love the breakfast as it’s like we are “forced to go healthy” because it’s vegetable salad everyday haha! (Makes us feel less guilty when we leave the hotel to do some food bingeing), the hotel may want to add even just one protein, like eggs perhaps? Then that would be perfect!

2026-05-31 • via Nuitee
S
Sara • couple • au
10
2026-05-30 • via Nuitee
C
Chun Ya • couple • tw
10
Pros:

員工非常親切，房間乾淨且空間超大，很適合整理行李！早餐還不錯，整體而言下次到大阪一定會再次入住

2026-05-30 • via Nuitee
M
mingshi • family_with_children • au
10
Pros:

the room is much more bigger than i thought. and the water in the bath is really powerful, it can easiler wash away the tired from 9 hours flight. and it is about 10mins walk to the Tempozan Ferris Wheel and kaiyukan aquarium. 1 mins walk to the train station.

2026-05-30 • via Nuitee
K
Kiva • couple • nl
8
Nice place in Osaka
Pros:

Super lovely staff and I really appreciated the free breakfast especially the mini donuts in the morning. The breakfast spread is quite simple though so we did end up eating again. Very comfortable. Couldn't comment much on the area as we didn't do much in the area.

2026-05-30 • via Nuitee
G
Gee Yeong • family_with_children • sg
10
Comfortable hotel. Value for money. Highly recommended.
Pros:

Size of the room and location

Cons:

Breakfast food options can be improved by add more variety like eggs, ham, cold soba noodles, hot noodles, etc

2026-05-27 • via Nuitee
V
Vincent • family_with_children • au
10
2026-05-27 • via Nuitee
S
Sampana • family_with_children • us
9
Enjoyed our stay in Hotel Sails Osaka. Highly recommended especially for families
Pros:

Great location next to Osakako station. 8 minute drive to Universal Studios. Walking distance to Tempozan Market place. Our room is very clean and spacious. I loved that they have free breakfast which includes pastries, salad and costa coffee and drinks. Hotel offers free complimentary drinks from 5 PM to 9 PM. Staff are all friendly and helpful. Highly recommended!!

2026-05-26 • via Nuitee
R
rui • couple • jp
10
2026-05-25 • via Nuitee
I
INOUE • couple • jp
10
2026-05-25 • via Nuitee
F
Florian • extended_group • de
10
Flexible and well-priced stay in Osaka.
Pros:

Obwohl nicht direkt im Ort, hervorragend an Metro, Aquarium und Freizeitpark angebunden. Kompaktes und sehr gutes Frühstück (verschiedenstes Gebäck). Bisher bester Kaffee.

2026-05-21 • via Nuitee
B
Bailey • couple • au
7
2026-05-20 • via Nuitee
M
Mgs • couple • jp
9
2026-05-20 • via Nuitee
F
Frank B. • solo_traveller • ch
8
2026-05-19 • via Nuitee