HOTEL SAILS

Hotels
9.2 (313 reviews)
大阪市港区築港3丁目6番5号 , Osaka , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Great location
Spacious rooms
Cons:
Limited breakfast options
No meat options for breakfast

Categories

Cleanliness
9.44
Multiple reviews highlight the cleanliness of the hotel.
Service
9.91
Staff is frequently praised for being helpful and kind.
Location
9.45
Great location with easy access to attractions and public transport.
Room Quality
9.4
Rooms are described as spacious, comfortable, and well-presented.
Amenities
8.43
Basic amenities with some positive mentions; needs improvement in breakfast variety.
Value for Money
9.39
Overall good value considering location and cleanliness.
Food and Beverage
7.94
Breakfast options limited with some negative comments.
Overall Experience
9.61
Most guests express a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:59

Property Description

Luxurious 4-Star Stay
Experience luxury at HOTEL SAILS in Osaka, offering a 4-star accommodation with a restaurant and a bar. Enjoy modern comfort just 500 meters from Tempozan Ferris Wheel.

Comfortable Rooms and Delicious Dining
Relax in guest rooms equipped with a flat-screen TV, bed linen, and towels. Start your day with a buffet or American breakfast at the on-site restaurant.

Convenient Location and Exceptional Service
Explore nearby attractions like Isoji Central Park and Minato Kumin Centre. The multilingual staff at the reception are ready to assist you in English and Japanese, ensuring a memorable stay.

Book now for an unforgettable experience at HOTEL SAILS in Osaka!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 313 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 9.61
S
Shanavaz • family_with_children • sg
10
Pros:

The front desk staffs were giving excellent customer service and loved the stay it was peaceful stay !Convenient to reach all the places in osaka.Would love to stay again if visit osaka .

2026-02-14 • via Nuitee
Y
Yoshikazu • family_with_children • jp
9
Pros:

金額もお手頃で泊まれたし、朝食が良かった。サイトではドーナツが推されてたけど、サラダもあったし、パンが種類もあってどれも美味しかった。

Cons:

部屋は広くて良かったけど、洗面台とトイレが一緒だから、妻のメイク中にトイレ入れなかった。部屋の中に鏡が置いてあるとよいと思う。

2026-02-14 • via Nuitee
M
MASAYA • couple • jp
10
2026-02-14 • via Nuitee
O
Oliver • family_with_children • tw
10
2026-02-11 • via Nuitee
R
RYO • family_with_children • jp
10
最高のおもてなし
Pros:

すべてが良かった！！

Cons:

特になし

2026-02-09 • via Nuitee
N
NAOKI • family_with_children • jp
9
また泊まりたいですね。
Pros:

とても綺麗でリーズナブルでした。スタッフの方もとても丁寧で感じが良かったです。朝食のパンがとても美味しかったです。

Cons:

特にありません。

2026-01-31 • via Nuitee
I
Ivan • solo_traveller • ie
10
Great 1 night stay for a solo traveller
Pros:

This is a lovely new hotel with very comfortable, spacious rooms.

The staff was exceptional—I came specifically to attend a volleyball game, and they helped me secure a ticket from a reseller on the very day of the match. I’m incredibly grateful; the experience was unforgettable.

The evening welcome drinks were a nice touch, and the breakfast was equally great with a wide variety of options. I definitely left feeling full and satisfied!

2026-01-30 • via Nuitee
Y
yamguchi • couple • cn
10
2026-01-29 • via Nuitee
V
Vesela • family_with_children • bg
10
Pros:

Extremely friendly staff. On the occasion of the New Year, we received a small gift as a thoughtful gesture. The room was spacious, and the beds were extremely comfortable.

Cons:

Evething we like it

2026-01-27 • via Nuitee
J
josh_08 • family_with_children • ph
8
Very nice one
Pros:

Nice place

Cons:

Nothing

2026-01-27 • via Nuitee
J
Jean • family_with_children • co
9
2026-01-27 • via Nuitee
C
chia yi • family_with_children • tw
10
2026-01-26 • via Nuitee
M
Marcus • extended_group • us
9
We came here on the second half of our trip and were able to feel comfortable and access everything - staff were nice, a
Pros:

The property was very well kept, breakfast and drinks were nice. Facilities were super nice and service came later which worked great for sleeping in.

Cons:

Nothing.

2026-01-23 • via Nuitee
G
Geneva • extended_group • gb
10
Excellent
Pros:

Hotel was clean and comfortable. Very accessible to the places we visited. The lady who checked us in was really nice and accommodating. She also booked us a taxi going to the airport and the taxi was really nice and comfortable.

Cons:

None

2026-01-23 • via Nuitee
A
Alice • family_with_children • nz
10
Pros:

We love this Hotel very much . 100 %
Lovely , friendly and so welcoming and professional staff , very knowledgeable and very kind 🥰
Super super clean… each time we arrive hotel from
Outside been a long day always smells so lovely and amazing fresh clean air 🥰
It was as amazing 🤩 amazing 🤩
Beautiful breakfast each time , staff always topped up a lot of breakfast with very friendly smile 😊
Super value for money 💰
Location is very very good 👍🏻 bus 🚌 and subway 🚇
Highly recommend to anyone who want to come to visit Osaka and having a beautiful memory with 🥰🥰🥰🥰🤩🤩🤩🤩🤩👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

2026-01-23 • via Nuitee
T
TAKASHI • family_with_children • jp
10
大変満足しました。また利用したいと思います。
2026-01-23 • via Nuitee
B
Bhaskar • family_with_children • nz
10
Pros:

Location and friendly staff

2026-01-22 • via Nuitee
M
min • family_with_children • cn
10
Pros:

虽然在港口 但是大阪港站就在酒店门口 到梅田 难波 大阪站就20分钟 房间很大 桌子也大 被子床都很舒适 早餐的面包都不错 关键免费的

2026-01-21 • via Nuitee
M
Maurizio • couple • it
9
Mi sono trovato molto bene
Pros:

Discreta

Cons:

Nulla

2026-01-20 • via Nuitee
R
Robert • couple • us
9
2026-01-20 • via Nuitee