Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Luggage storage
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited breakfast options
Noise and renovation disruptions

Categories

Cleanliness
6.79
One guest reported cockroaches in the room and mentioned that the carpets were visibly dirty.
Service
8.76
The staff were frequently noted as friendly and helpful throughout multiple reviews.
Location
8.8
Repeatedly mentioned as great; many guests appreciated the convenient location.
Room Quality
8.25
Rooms were described as spacious and comfortable, though some had issues like the hollow beds.
Amenities
7.28
Amenities received mixed feedback; limited breakfast options and renovation discomfort mentioned.
Value for Money
7.24
Some guests feel it was not worth the money, especially for basement rooms.
Food and Beverage
7.79
Breakfast received praise but was noted as limited, and restaurant hours were also a concern.
Overall Experience
8.26
Most guests had a positive experience despite some issues; many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:19

Property Description

Luxury Boutique Hotel in Trendy Green Point Area

Stylish Accommodation: Each room at Sugar Hotel is elegantly decorated in a modern style, equipped with a flat-screen TV, digital safe, and tea/coffee facilities.

Wellness Centre: Indulge in relaxation at the hotel's wellness centre, offering a range of therapeutic treatments to unwind after a day of exploring Cape Town.

Convenient Location: Situated near the V&A Waterfront and Green Point Stadium, with easy access to top restaurants and nightclubs, Sugar Hotel is the perfect choice for a luxurious stay in Cape Town.

Book your stay at Sugar Hotel now to experience luxury and comfort in the heart of Cape Town's vibrant Green Point area.

Important information:

In the event of premature departure the full extent of stay as originally booked and confirmed will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for 35% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 819 reviews
Cleanliness: 6.79
Service: 8.76
Location: 8.8
Room Quality: 8.25
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.26
C
Christiane • couple • de
10
2026-03-11 • via Nuitee
M
Merita • couple • ee
9
Pros:

Kõik meeldis. Asukoht, teenindus, mugavus ja hommikusöök olid väga head.

2026-03-10 • via Nuitee
M
Michele • couple • za
7
I would stay again. Rooms are very pleasant! Staff great to deal with.
Pros:

Very friendly staff

Cons:

Breakfast menu and renovations making loads of noise.

2026-03-10 • via Nuitee
T
Theresa • couple • us
10
I liked the close proximity to the water front. Clean, reasonably priced safe and secure.
Pros:

The breakfast was really good.

Cons:

No elevators

2026-03-10 • via Nuitee
M
Markus • couple • de
9
2026-03-09 • via Nuitee
T
Tina • couple • za
9
2026-03-09 • via Nuitee
K
Katani • couple • tz
8
Pros:

Coolest

2026-03-06 • via Nuitee
A
Andrea • solo_traveller • gb
10
Definitely recommend
Pros:

I would definitely recommend Sugar Hotel & I’d like to send a special thank you to OnceMore & BonniFace for their excellent service……..

2026-03-05 • via Nuitee
D
Douglas • solo_traveller • us
10
2026-03-03 • via Nuitee
U
Unathi • extended_group • za
10
Pros:

Rooms and service are exceptional.

Cons:

N/a

2026-03-02 • via Nuitee
R
Risto • solo_traveller • na
7
2026-03-02 • via Nuitee
A
Albin • couple • de
8
Gerne wieder
Pros:

Lage, Sauberkeit, sicheres Parken, Kaffee, Tee, Wasser im Zimmer

Cons:

Tresor war nur lose im Schrank gelegen, haben ihn daher nicht genutzt

2026-02-28 • via Nuitee
F
Fhatuwani • solo_traveller • za
10
2026-02-27 • via Nuitee
Z
Zama • couple • za
10
Pros:

Everything

Cons:

Nothing

2026-02-27 • via Nuitee
N
norbert • solo_traveller • be
9
2026-02-27 • via Nuitee
J
James • solo_traveller • ie
8
Modern Clean Comfortable Hotel
Pros:

Very clean and modern hotel. The room was small but adequate. Had a small window. Good shower. Bed very comfortable. Room nice and quiet. Excellent freshly cooked Breakfast on the terrace.

Cons:

Nothing really

2026-02-25 • via Nuitee
M
mluisa • solo_traveller • it
9
Pros:

big rooms and bathrooms, great location, delicious breakfast. Staff is professional and very helpful

2026-02-24 • via Nuitee
P
Philip • couple • za
7
Pros:

Location

Cons:

very small rooms

2026-02-23 • via Nuitee
A
Any • solo_traveller • ae
1
Horrible hotel with rooms like a prison
Pros:

Horrible hotel

Cons:

Small room with no window

2026-02-14 • via Nuitee
E
Etienne Boshoff • couple • za
9
Fantastic stay near V &A
Pros:

Friendly staff. Wonderful location near V & A Waterfront. Room was clean and very spacious. Private pool was excellent to cool down after a hot evening exploring Cape Town.

Cons:

The room lights work on a dimmer switch which sometimes makes you feel like you are playing a video game to turn the lights off.

2026-02-12 • via Nuitee