Lumar Hotel PontaNegra

Hotels
8.2 (1528 reviews)
Av. Engenheiro Roberto Freire, 5120 , Natal , br

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Good room comfort
Cons:
Cleanliness issues
Poor food quality
Staff issues at breakfast

Categories

Cleanliness
6.94
Several reviews mentioned issues with cleanliness, including dirty rooms and insufficient upkeep.
Service
9.41
Overall positive feedback on service, with mentions of helpful and attentive staff.
Location
9.45
Frequently praised for its excellent location near the beach and restaurants.
Room Quality
8.4
General satisfaction with the room comfort, though mentions of issues with amenities.
Amenities
7.93
Some amenities like the breakfast service and parking need improvement.
Value for Money
8.39
Perceived as a good value given the context of pricing, despite some complaints.
Food and Beverage
6.44
Negative sentiments around breakfast quality and item shortages.
Overall Experience
8.61
Mixed reviews overall but a fair experience relative to price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:14

Property Description

Luxurious Beachside Retreat

Ocean Views and Relaxation: Just steps away from Ponta Negra Beach, Atol das Rocas Hotel offers stunning ocean views, an inviting outdoor pool, and a picturesque garden terrace.

Comfortable and Modern Accommodation: The contemporary rooms feature balconies or patios, air conditioning, cable TV, and free WiFi, ensuring a comfortable stay for all guests.

Convenient Amenities and Nearby Attractions: Indulge in a daily breakfast buffet, explore nearby shopping malls and parks, or visit iconic landmarks like Morro do Careca Hill. With free parking and airport shuttle service available, your stay at Atol das Rocas Apart Hotel will be both convenient and memorable.

Book your beachside getaway today at Atol das Rocas Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1528 reviews
Cleanliness: 6.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.44
Overall Experience: 8.61
J
José • solo_traveller • br
9
2026-06-27 • via Nuitee
L
Luuh • solo_traveller • br
10
2026-06-26 • via Nuitee
A
Amanda • solo_traveller • br
8
Pros:

Localização boa
Piscina
Colaboradores

Cons:

O ar condicionado

2026-06-26 • via Nuitee
J
Juliendson • solo_traveller • br
10
Maravilhoso com alguns ajustes
Pros:

Do atendimento, organização, local agradável e boa localização

Cons:

Do Café, o atendimento maravilhoso, mas a questão da comida deixou um pouco a desejar, mas nada q um ajuste no cardápio resolverá, a TV antiga e estava com a tela quebrada q n dava p assistir até informamos ao pessoal sobre e espero q a próxima reserva esteja tudo em ordem, fora isso o resto e o pessoal fora TOPISSIMOS

2026-06-24 • via Nuitee
S
STANLEY • solo_traveller • br
7
2026-06-23 • via Nuitee
F
Fabiana • extended_group • br
10
2026-06-22 • via Nuitee
I
Ivo • couple • br
8
Pros:

A localização é ótima

Cons:

O banheiro não tinha boxe e a água se espalha e fica tudo molhado, essa foi a única coisa que não gostei, no demais tudo perfeito.

2026-06-21 • via Nuitee
A
Ana Cecília • solo_traveller • fr
8
Pros:

A gentileza de todos os funcionários do hotel!
Café da manhã muito gostoso.

2026-06-21 • via Nuitee
E
Enock • extended_group • br
10
2026-06-20 • via Nuitee
A
Ana Danielly • solo_traveller • br
10
Boa
Pros:

A localização e atendimento

Cons:

Pq só tinha uma toalha no quarto e no café da manhã estava faltado alguns comidas

2026-06-17 • via Nuitee
M
Mendonça • extended_group • br
10
2026-06-17 • via Nuitee
B
Belen • solo_traveller • br
9
2026-06-17 • via Nuitee
E
Eriberto • couple • br
9
2026-06-16 • via Nuitee
J
JOSE ALEXANDRE • solo_traveller • br
10
Pros:

Localização

Cons:

Estacionamento caro, deveria ser gratuito

2026-06-16 • via Nuitee
R
Rozângela • solo_traveller • br
7
Pros:

A localização é ótima

Cons:

O café não tinha muita variedade, cobraram pelo um cobertor mais grosso que pedi.

2026-06-16 • via Nuitee
E
Edivaldo Miguel • solo_traveller • br
6
Razoável. Custo elevado em relação aos benefícios.
Pros:

Gostei da localização

Cons:

Uma das camas estava quebrada o pé de apoio. Não colocaram papel higiênico no banheiro e o ar condicionado não funcionou no segundo dia de hospedagem.

2026-06-15 • via Nuitee
A
andrade • solo_traveller • br
10
Bom
Pros:

Muitas coisas

Cons:

A virada estava suja com lata de cerveja e piuba de cigarro

2026-06-15 • via Nuitee
A
Alberanir • solo_traveller • br
9
Pros:

Boa localização!

Cons:

A cama de casal na verdade eram 2 camas de solteiro, desconfortável...😌

2026-06-15 • via Nuitee
V
Vitoria • couple • br
1
2026-06-15 • via Nuitee
J
Julia • solo_traveller • br
10
Pros:

Localizacao da pousada num ponto muito bom, quarto confortável, área de lazer e café muito agradável.

2026-06-15 • via Nuitee