Lumar Hotel PontaNegra

Hotels
8.2 (1295 reviews)
Av. Engenheiro Roberto Freire, 5120 , Natal , br

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Good room comfort
Cons:
Cleanliness issues
Poor food quality
Staff issues at breakfast

Categories

Cleanliness
6.94
Several reviews mentioned issues with cleanliness, including dirty rooms and insufficient upkeep.
Service
9.41
Overall positive feedback on service, with mentions of helpful and attentive staff.
Location
9.45
Frequently praised for its excellent location near the beach and restaurants.
Room Quality
8.4
General satisfaction with the room comfort, though mentions of issues with amenities.
Amenities
7.93
Some amenities like the breakfast service and parking need improvement.
Value for Money
8.39
Perceived as a good value given the context of pricing, despite some complaints.
Food and Beverage
6.44
Negative sentiments around breakfast quality and item shortages.
Overall Experience
8.61
Mixed reviews overall but a fair experience relative to price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:14

Property Description

Luxurious Beachside Retreat

Ocean Views and Relaxation: Just steps away from Ponta Negra Beach, Atol das Rocas Hotel offers stunning ocean views, an inviting outdoor pool, and a picturesque garden terrace.

Comfortable and Modern Accommodation: The contemporary rooms feature balconies or patios, air conditioning, cable TV, and free WiFi, ensuring a comfortable stay for all guests.

Convenient Amenities and Nearby Attractions: Indulge in a daily breakfast buffet, explore nearby shopping malls and parks, or visit iconic landmarks like Morro do Careca Hill. With free parking and airport shuttle service available, your stay at Atol das Rocas Apart Hotel will be both convenient and memorable.

Book your beachside getaway today at Atol das Rocas Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1295 reviews
Cleanliness: 6.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.44
Overall Experience: 8.61
C
Conceição • solo_traveller • br
10
Perfeita
Pros:

O aconchego e a vista do quarto

Cons:

O bolo do café

2026-03-21 • via Nuitee
V
Vilton Késsio • family_with_children • br
5
Pros:

Somente a localização

Cons:

Cobraram taxas extras no estacionamento, ate meu cachorro , mesmo sendo pet friends, cobram ate por uso de toalha. As taxas nao foram divulgadas no booking. Péssimo custo benefício.

2026-03-20 • via Nuitee
F
Fonseca Jacinto • couple • br
10
Pros:

Localização é bem próxima da praia. Quartos excelentes com vista p mar. Limpeza e atendimento muito bom.

Cons:

Café da manhã poderia variar mais, achei poucas opções, mas no mais é impecável.

2026-03-16 • via Nuitee
A
Adeilson • family_with_children • br
7
2026-03-15 • via Nuitee
J
JAICILANE • family_with_children • br
10
Pros:

O quarto muito limpo e aconchegante. Tudo funcionando devidamente bem, excelente recepção dos funcionários, café da manhã simples mas bem gostoso.

Cons:

Do estacionamento, é pago taxa.

2026-03-15 • via Nuitee
I
Iasmin • family_with_children • br
10
2026-03-14 • via Nuitee
M
Melo • solo_traveller • br
8
Hotel com potencial, localização e o café da manhã são bons, mas peca nas manutenções.
Pros:

A localização é a vista São excelentes, o café da manhã muito bom, completinho!

Cons:

Limpeza razoável, o quarto que fiquei estava com os travesseiros e lençóis com cheiro de usados, como se não tivessem sido trocados, as paredes com umidade, num geral precisa de mais manutenção!

2026-03-14 • via Nuitee
J
José Roberto • family_with_children • br
7
Pros:

O preço foi muito atrativo, próximo de tudo, ajudou bastante na estadia.

Cons:

O café da manhã muito a desejar, a cama de casal é uma junção de duas camas de solteiro, e o pagamento do estacionamento para o carro ficar no estacionamento.

2026-03-14 • via Nuitee
I
Ian • extended_group • br
10
Very good 😁
Pros:

Tudo

Cons:

Música do café da manhã pfvr trocar …

2026-03-13 • via Nuitee
K
Katia • family_with_children • br
10
2026-03-13 • via Nuitee
C
Carla • family_with_children • br
8
2026-03-12 • via Nuitee
F
Freitas • solo_traveller • br
10
2026-03-11 • via Nuitee
R
regina • couple • br
6
Boa localização
Pros:

Localização

Cons:

O hotel eh antigo, precisa de renovação.

2026-03-11 • via Nuitee
L
Lino • family_with_children • br
8
Pros:

Da localização , os funcionários muitos educados , café da manhã muito bom pelo custo benefício

Cons:

Chegamos um pouco antes do horário do check-in , tivemos que pagar 30 reais para guardar as malas , achei desnecessário pois já estávamos pagando a hospedagem

2026-03-10 • via Nuitee
J
Jailson • solo_traveller • br
10
Boa
Pros:

Localização e café da manhã.

2026-03-10 • via Nuitee
G
Gastonfigueredo • family_with_children • uy
8
Pros:

La habitación muy confortable, la vista muy linda, el desayuno correcto.

Cons:

No venía incluido el parking y la habitación se limpiaba cada dos días.

2026-03-09 • via Nuitee
C
Chrystian • couple • br
10
2026-03-08 • via Nuitee
A
Ailton • solo_traveller • br
7
2026-03-06 • via Nuitee
P
petrucio • family_with_children • br
8
2026-03-06 • via Nuitee
A
Alberto Teixeira • solo_traveller • br
8
Boa
Pros:

A acomodação é boa, bem localizado, limpa e organizada. Café da manhã bem servido.

Cons:

O fato de ter que pagar fora a parte pra estacionar nas vagas rotativas deles.

2026-03-06 • via Nuitee