Lumar Hotel PontaNegra

Hotels
8.2 (1295 reviews)
Av. Engenheiro Roberto Freire, 5120 , Natal , br

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Good room comfort
Cons:
Cleanliness issues
Poor food quality
Staff issues at breakfast

Categories

Cleanliness
6.94
Several reviews mentioned issues with cleanliness, including dirty rooms and insufficient upkeep.
Service
9.41
Overall positive feedback on service, with mentions of helpful and attentive staff.
Location
9.45
Frequently praised for its excellent location near the beach and restaurants.
Room Quality
8.4
General satisfaction with the room comfort, though mentions of issues with amenities.
Amenities
7.93
Some amenities like the breakfast service and parking need improvement.
Value for Money
8.39
Perceived as a good value given the context of pricing, despite some complaints.
Food and Beverage
6.44
Negative sentiments around breakfast quality and item shortages.
Overall Experience
8.61
Mixed reviews overall but a fair experience relative to price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:14

Property Description

Luxurious Beachside Retreat

Ocean Views and Relaxation: Just steps away from Ponta Negra Beach, Atol das Rocas Hotel offers stunning ocean views, an inviting outdoor pool, and a picturesque garden terrace.

Comfortable and Modern Accommodation: The contemporary rooms feature balconies or patios, air conditioning, cable TV, and free WiFi, ensuring a comfortable stay for all guests.

Convenient Amenities and Nearby Attractions: Indulge in a daily breakfast buffet, explore nearby shopping malls and parks, or visit iconic landmarks like Morro do Careca Hill. With free parking and airport shuttle service available, your stay at Atol das Rocas Apart Hotel will be both convenient and memorable.

Book your beachside getaway today at Atol das Rocas Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1295 reviews
Cleanliness: 6.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.44
Overall Experience: 8.61
R
Rodrigues • solo_traveller • br
10
2026-04-26 • via Nuitee
P
Patricia • family_with_children • br
8
O café da manhã tinha muitas opções gostei bastante, o custo benefício foi excelente, voltaria sem dúvidas.
Pros:

O lugar é à vista

Cons:

O banheiro não tem box molha tudo quando vai tomar banho, os lençóis não estavam tão limpos, e não gostei de uma porta que apesar de estar fechada, dava acesso ao outro quarto , fora isso gostei de todo o resto.

2026-04-25 • via Nuitee
S
Sanches Neto • solo_traveller • br
7
2026-04-25 • via Nuitee
J
Jose fredson • solo_traveller • br
8
2026-04-24 • via Nuitee
A
Allan Thales Rocha E Viana • couple • br
8
2026-04-23 • via Nuitee
D
Daniel Alberto • family_with_children • ar
9
Pros:

Personal con buena predisposición.
Buen desayuno.

Cons:

Un poco alejadas las habitaciones del tercer piso.

2026-04-21 • via Nuitee
A
Adro • solo_traveller • br
10
Pros:

De tudo, atendimento, café da manhã área de lazer, acomodação

2026-04-21 • via Nuitee
I
Ivanilson • solo_traveller • br
10
2026-04-21 • via Nuitee
E
Elizabeth Cristina Ferreira De Moura • solo_traveller • br
3
2026-04-21 • via Nuitee
N
nayane • solo_traveller • br
5
2026-04-20 • via Nuitee
P
Pedro Lucas • couple • br
10
2026-04-19 • via Nuitee
R
Rafael • solo_traveller • br
10
2026-04-19 • via Nuitee
T
Tadeu • solo_traveller • br
10
Fiquei encatado com a entrega.
Pros:

Fui muito bem recepcionado por toda equipe! Mas queria parabenizar as meninas que ficam responsáveis pela entrega do cafe da manhã. Especialmente a uma senhorinha , baixinha e de olhos claros( azul ou verde claro). Super simpática , prestativa e atenciosa com cada hospede.

Cons:

Rede de wi-fi fraca em alguns lugares da pousada

2026-04-18 • via Nuitee
D
De Fátima • solo_traveller • br
8
2026-04-18 • via Nuitee
M
Mattos • solo_traveller • br
10
2026-04-18 • via Nuitee
K
Kennedy austregesilo machado barbosa do carmo • solo_traveller • br
10
Muito bom.
Pros:

Localização, funcionários , varanda e área da piscina .

Cons:

Chuveiro poderia ser melhor .

2026-04-17 • via Nuitee
H
Hubner Pacheco De Medeiros • solo_traveller • br
8
👍 bom
Pros:

Localização!

Cons:

Para deixar o carro no estacionamento do hotel pagava uma taxa de 30,00 reais, que é um absurdo.

2026-04-17 • via Nuitee
M
Maryanne • solo_traveller • br
10
2026-04-16 • via Nuitee
T
Thiago • solo_traveller • br
6
2026-04-15 • via Nuitee
D
denisfgomes • solo_traveller • br
9
Pros:

Hotel muito bem localizado, perto da praia e da avenida com muitos bares, restaurantes, padaria, farmácia, etc.. O hotel não é novo mas é bem cuidado, a roupa de cama boa, café da manhã simples mas gostoso, área da piscina bem cuidada e limpa. E o principal, a vista linda do mar. Pegue um quarto no segundo ou terceiro andar para aproveitá-la. Recomendo este hotel.

Cons:

Nada

2026-04-13 • via Nuitee