Lumar Hotel PontaNegra

Hotels
8.2 (1644 reviews)
Av. Engenheiro Roberto Freire, 5120 , Natal , BR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Good room comfort
Cons:
Cleanliness issues
Poor food quality
Staff issues at breakfast

Categories

Cleanliness
6.94
Several reviews mentioned issues with cleanliness, including dirty rooms and insufficient upkeep.
Service
9.41
Overall positive feedback on service, with mentions of helpful and attentive staff.
Location
9.45
Frequently praised for its excellent location near the beach and restaurants.
Room Quality
8.4
General satisfaction with the room comfort, though mentions of issues with amenities.
Amenities
7.93
Some amenities like the breakfast service and parking need improvement.
Value for Money
8.39
Perceived as a good value given the context of pricing, despite some complaints.
Food and Beverage
6.44
Negative sentiments around breakfast quality and item shortages.
Overall Experience
8.61
Mixed reviews overall but a fair experience relative to price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:14

Property Description

Luxurious Beachside Retreat

Ocean Views and Relaxation: Just steps away from Ponta Negra Beach, Atol das Rocas Hotel offers stunning ocean views, an inviting outdoor pool, and a picturesque garden terrace.

Comfortable and Modern Accommodation: The contemporary rooms feature balconies or patios, air conditioning, cable TV, and free WiFi, ensuring a comfortable stay for all guests.

Convenient Amenities and Nearby Attractions: Indulge in a daily breakfast buffet, explore nearby shopping malls and parks, or visit iconic landmarks like Morro do Careca Hill. With free parking and airport shuttle service available, your stay at Atol das Rocas Apart Hotel will be both convenient and memorable.

Book your beachside getaway today at Atol das Rocas Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1644 reviews
Cleanliness: 6.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.44
Overall Experience: 8.61
F
Francisco Júlio • family_with_children • br
7
Pros:

Café da manhã e quarto

Cons:

Piscina suja, estacionamento pagar 30 reias para estacionar em uma calçada.

2026-09-19 • via Nuitee
M
Medeiros • solo_traveller • br
9
2026-09-17 • via Nuitee
R
Rafael • family_with_children • br
8
Cons:

Internet

2026-09-17 • via Nuitee
M
MARIANA • couple • br
5
Precisam melhorar!
Pros:

Localização é boa

Cons:

quarto/banheiro estão precisando de manutenção. O ar-condicionado pingava que molhou o quarto todo. Café da manhã não gostei.

2026-09-15 • via Nuitee
B
bela • couple • br
7
Pros:

a televisão do quarto estava quebrada, com umas listras que incomodava pra assistir. e o nosso quarto era o único que não tinha cadeira na varanda.

2026-09-15 • via Nuitee
M
Melo • solo_traveller • br
8
2026-09-15 • via Nuitee
S
Silva • solo_traveller • br
10
2026-09-15 • via Nuitee
E
Eduardo Gomes Carioca • solo_traveller • br
10
Pros:

Hotel simplesmente maravilhoso. Localização perfeita, café da manhã bom, cama super confortável, funcionários atenciosos. A minha única queixa consiste no Wi-Fi. Como nos dias atuais estamos super conectados, seja para trabalho, lazer, etc. O Wi-Fi do hotel deixa muito a desejar. Muita instabilidade. (Lembrando que não é uma crítica, apenas um comentário, pois o hotel em si é maravilhoso).

Cons:

Falta de Wi-Fi sem instabilidade.

2026-09-14 • via Nuitee
M
Maria • family_with_children • br
10
Pros:

Gostei de tudo café da manhã hospedagem de tudo

Cons:

De nada

2026-09-14 • via Nuitee
K
Kleber • couple • br
10
Tranquilo
Pros:

Da menina da recepção muito educada

Cons:

Não tenho o que reclamar

2026-09-14 • via Nuitee
A
Araújo • solo_traveller • br
10
2026-09-13 • via Nuitee
E
Edmilson • solo_traveller • br
6
Pros:

Localização.

Cons:

Limpeza,atendimento, café da manhã, estacionamento pago

2026-09-13 • via Nuitee
S
Silmara • solo_traveller • br
10
2026-09-13 • via Nuitee
L
Lucas • couple • br
10
2026-09-12 • via Nuitee
A
Azevedo • family_with_children • br
10
2026-09-12 • via Nuitee
V
Vasconcelos • solo_traveller • br
7
Pros:

Localização e quarto amplo

Cons:

Café da manhã poucas opções, dificuldade de reposição e comida estragada também ocorreu

2026-09-12 • via Nuitee
M
Matheus • solo_traveller • br
7
2026-09-11 • via Nuitee
P
Pedro • solo_traveller • br
9
2026-09-11 • via Nuitee
F
FRANCISCO CLEIDSON • solo_traveller • br
5
Pros:

Limpeza ok. Quarto e camas confortáveis.

Cons:

Não pude antecipar o check-in. Absolutamente tudo é pago, pois o quarto não fornece toalhas, lençóis etc. Também cobram pelo estacionamento. A Wi-Fi é péssima e fica desconectado.

2026-09-10 • via Nuitee
S
Suzyan Devilarte • solo_traveller • br
8
2026-09-10 • via Nuitee