Hotel Caribe Internacional Cancun

Hotels
Kavia Hotels
7.3 (1467 reviews)
Avenida Yaxchilan y Sunyaxchen 36 y 37 Colonia Centro S.M. 24 Manzana 22 , Cancún , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Old facilities

Categories

Cleanliness
5.76
Several reviews noted poor cleanliness, especially in bathrooms and older facilities.
Service
9.23
Most reviews praised the friendliness and helpfulness of the staff.
Location
8.77
The location was frequently mentioned as a key advantage, being central and near transport.
Room Quality
6.22
Room quality received some criticism, particularly regarding old furnishings and noise.
Amenities
7.25
Amenities were noted as basic but acceptable for the price and location.
Value for Money
8.21
Good value for the price, with several reviews indicating satisfactory pricing.
Food and Beverage
5.26
No reviews specifically mentioning food; considered standard quality for this hotel tier.
Overall Experience
7.73
Mixed reviews overall; some positives but significant negatives noted as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:47

Property Description

Relax in Comfort and Style

Convenient Amenities: Hotel Caribe Internacional Cancun offers a seasonal outdoor pool, free parking, a bar, and a shared lounge for guests to unwind and socialize.

Modern Comforts: Enjoy air-conditioned rooms with pool views, flat-screen TVs, and cozy seating areas, ensuring a comfortable stay during your visit.

Central Location: Situated just 400 meters from Cancun Bus Station, our hotel provides easy access to popular attractions like Cancun Government Palace and Beto Avila Stadium.

Ready to experience Cancun in style? Book your stay at Hotel Caribe Internacional Cancun now.

Important information:

Please note this property only accepts credit cards on site. Contact property for details.

When booking 3 rooms or more for 3 nights or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.3
Based on 1467 reviews
Cleanliness: 5.76
Service: 9.23
Location: 8.77
Room Quality: 6.22
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 5.26
Overall Experience: 7.73
R
Rachel extended_group bz
5
2026-07-18 via Nuitee
N
Nicole family_with_children nl
5
Zeer basic hotel om alleen maar te slapen
Pros:

Het is een heel basic hotel, gedateerd ook. Het is echt alleen om te slapen, er zijn verder geen faciliteiten (behalve een zwembad)

Cons:

Geen automaat om koud water te kopen (alleen een waterpunt met lauw water), ontbijt pas vanaf 8 uur, kamers zijn schoon maar oud, deuren sluiten maar vol kieren, douche is erg basic. Personeel was vriendelijk, airco werkte en kamer was schoon maar meer kan ik er niet van maken.

2026-07-16 via Nuitee
N
norma extended_group us
7
2026-07-16 via Nuitee
E
Emmanuel solo_traveller mx
3
Pros:

Nada

Cons:

Baños Sucios, drenaje tapados, camas incomodas, aire acondicionado mal funcionando

2026-07-13 via Nuitee
Y
YAZMIN family_with_children mx
7
Pros:

Todo bien, limpio y el área de alberca muy bonita

Cons:

Huele a humedad el hotel y el clima hacía demasiado ruido creo no le dan mantenimiento porque nos cambiaron de habitación por qué el otro sacaba agua

2026-07-13 via Nuitee
E
ESTEPHANI solo_traveller mx
3
Incómodo
Pros:

Ubicación

Cons:

Huele muy mal el lugar

2026-07-13 via Nuitee
J
JOSE couple co
10
Pros:

Excelente alojamiento

2026-07-11 via Nuitee
T
Teddy solo_traveller ca
7
Very kind and professionnal employees.
2026-07-10 via Nuitee
S
Steven Torres solo_traveller co
8
2026-07-10 via Nuitee
M
Marlon Josue solo_traveller cr
10
Bien el Hotel
Pros:

El Hotel tiene buena ubicación

Cons:

Tiene que invertir en la estructura ya que es un hotel muy cómodo pero hay espacios que si se deben de remodelar y eso les a traería más huéspedes

2026-07-07 via Nuitee
F
Fernanda solo_traveller br
10
Pelo valor que pagamos foi maravilhoso. Os funcionários muito atenciosos
Pros:

O valor

Cons:

Papel higiênico e limpeza do banheiro

2026-07-06 via Nuitee
M
Marco A couple us
1
Miserable
Pros:

Nothing

Cons:

From day one I see that the rate of 7.1 for this hotel was to high because should be at most 2.1. I requested to cancel my stay because the standard of the hotel was lower than expected, but they denied and I had to be a very poor place which made my stay in Cancun miserable.

I request to booking either a refund or a credit for the amount I paid and erase that hotel from your catalog

2026-07-06 via Nuitee
T
Torres solo_traveller mx
5
Deberían colocar imagenes reales y no de hace mil años. Son un engaño las imagenes
Pros:

Tiene muy buena ubicación y el patio trasero y la piscina muy limpio y agradable. Personal tranquilo.

Cons:

Es un hotel muy bueno y se nota en casi todo, a pesar que le han digamos pasado la mano, realmente deja mucho que desear.
La entrada sucia, la recepción sin una decoración de nada y un calor infernal xq ni un ventilador al menos.
En los pasillos si hay hasta clima y se ven con piso nuevo y pintados.
No se el resto de las habitaciones,la que nos tocó, vista a la piscina y jardin tracero lo qur pudoera ser agradable, pero cuando levantabas la cortina te encontrabas con un muro que dava miedo con grietas y un montón de palomas que ni dejaban descansar por sus sonidos y lleno de popo de paloma.
Las toallas rotas y las almohadas y colchones nada pero nada cómodos.
El baño ni jabonera para colocar el jabón o shampoo, habia q ponerlo en el sueño o inventar.
En fin no se si por 650 la noche es normal encontrar algo asi.

2026-07-06 via Nuitee
G
Gimena couple uy
10
Pros:

Estaba todo limpio y funcionando bien

2026-07-05 via Nuitee
E
Edgar family_with_children mx
8
agradable
Pros:

el acensor ya que me toco en el 4 to piso

Cons:

la tv el control remoto no funciona acorde al televisor , deben actualizar las TV para plataforma de streming ya que tiene muy pocos canales abiertos

2026-07-02 via Nuitee
F
Francisco solo_traveller mx
9
Relación Calidad Precio
Pros:

Precio y ubicación

Cons:

Las palomas se que es algo fuera del tema pero si deberían hacer algo para echarlas

2026-07-02 via Nuitee
J
Jasmine couple gb
10
Great, affordable hotel in a good central location. It had a great pool!
Pros:

Good location, near to the bus station. Great pool too

Cons:

Nothing

2026-07-01 via Nuitee
B
Burguett Quiroz solo_traveller mx
10
2026-06-29 via Nuitee
C
Carrillo solo_traveller mx
9
Excelente servicio y alrededores todo cerca
Pros:

La limpieza la cámarista siempre muy amable y nos tenia la habitación super limpia.

El personal de recepción excelente servicio ☺️

Cons:

Que no puedas ingresar bebidas alcohólicas y las camas son mas pequeñas que como se describen cuando vas a reservar

2026-06-29 via Nuitee
J
Jorge Pat family_with_children mx
10
2026-06-20 via Nuitee