Hotel Caribe Internacional Cancun

Hotels
Kavia Hotels
7.3 (1381 reviews)
Avenida Yaxchilan y Sunyaxchen 36 y 37 Colonia Centro S.M. 24 Manzana 22 , Cancún , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Old facilities

Categories

Cleanliness
5.76
Several reviews noted poor cleanliness, especially in bathrooms and older facilities.
Service
9.23
Most reviews praised the friendliness and helpfulness of the staff.
Location
8.77
The location was frequently mentioned as a key advantage, being central and near transport.
Room Quality
6.22
Room quality received some criticism, particularly regarding old furnishings and noise.
Amenities
7.25
Amenities were noted as basic but acceptable for the price and location.
Value for Money
8.21
Good value for the price, with several reviews indicating satisfactory pricing.
Food and Beverage
5.26
No reviews specifically mentioning food; considered standard quality for this hotel tier.
Overall Experience
7.73
Mixed reviews overall; some positives but significant negatives noted as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:47

Property Description

Relax in Comfort and Style

Convenient Amenities: Hotel Caribe Internacional Cancun offers a seasonal outdoor pool, free parking, a bar, and a shared lounge for guests to unwind and socialize.

Modern Comforts: Enjoy air-conditioned rooms with pool views, flat-screen TVs, and cozy seating areas, ensuring a comfortable stay during your visit.

Central Location: Situated just 400 meters from Cancun Bus Station, our hotel provides easy access to popular attractions like Cancun Government Palace and Beto Avila Stadium.

Ready to experience Cancun in style? Book your stay at Hotel Caribe Internacional Cancun now.

Important information:

Please note this property only accepts credit cards on site. Contact property for details.

When booking 3 rooms or more for 3 nights or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Mar 2, 2026 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.3
Based on 1381 reviews
Cleanliness: 5.76
Service: 9.23
Location: 8.77
Room Quality: 6.22
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 5.26
Overall Experience: 7.73
A
Angel couple es
5
Pros:

Era sencillo

Cons:

Nada que ver con las fotos

2026-03-21 via Nuitee
S
Seth extended_group us
3
Never going back, place is so run down, has animals, pigeons in the windows, the stench is aweful
Pros:

That it was close to downtown

Cons:

The room had no light, they had to come and fix it, the doors have no lock for security once there, there are to many man wondering in the lobby, everything felt suspect

2026-03-20 via Nuitee
M
Monica family_with_children mx
8
Esta bien pero requiere mejorar.
Pros:

Personal siempre atento y la ubicación

Cons:

Las habitaciones requieren remodelacion, sin duda eso atraerá mas gente y una persona mas para el restaurante para desayuno, solo hay 1 chico que se esmera pero imposible solo haga desayunos, atienda, cobre, limpie ....

2026-03-19 via Nuitee
M
Monica family_with_children mx
8
2026-03-19 via Nuitee
D
DOLORES family_with_children mx
3
mala
Pros:

No funciona la piscina y no dan ninguna alternativa, hay una chica en recepción que siempre esta enojada y nada mas da vueltas al asunto y no resuelve nada.

Cons:

El haber tenido alguna opción para poder disfrutar de la piscina

2026-03-18 via Nuitee
C
Cristofer family_with_children cl
1
2026-03-17 via Nuitee
A
Are couple mx
1
Pesimo
Cons:

Que no devuelvan las cosas, se quedó un cargador en la habitación. 106 y no lo devolvieron.

2026-03-17 via Nuitee
J
Jesica solo_traveller es
5
Excelente ubicación pero la piscina en rehabilitación
Pros:

El personal, la privacidad, limpieza, ubicación

Cons:

La piscina sin agua. Eliges el hotel por la piscina y nadie te avisa que están reformando y pagas mismo precio

2026-03-16 via Nuitee
K
Karla Yaneli family_with_children mx
10
Pros:

Todo bien

2026-03-15 via Nuitee
S
Susan solo_traveller pa
1
2026-03-14 via Nuitee
N
Nicolas family_with_children ar
4
2026-03-14 via Nuitee
L
Leanne solo_traveller au
7
Great place if you don't want to pay much and just have a base where you feel safe.
Pros:

Staff were extremely friendly. Very willing to help and assist in any way. I lost my ph charger and reception happily lent me one. They organised a taxi for a tour and were always helpful. Room was clean. bed ok.

Cons:

Room was very basic but clean. Light shone through gap around entry door. Didn't have a hot shower - water always cold.

2026-03-13 via Nuitee
G
Gabriela Morales couple cl
10
Muy bien
Pros:

Muy buena ubicación todo cerca, personal muy amable

Cons:

El baño muy cerrado, falta un poco de ventilación. Pero lo demas todo muy bien.

2026-03-13 via Nuitee
L
Lidia couple es
4
Pros:

Nada...no lo volveria a elegir

Cons:

Todo era un desastre desde la habitacion sucia, la ducha en mal estado, olia raro....

2026-03-11 via Nuitee
Y
Yoanna family_with_children mx
10
2026-03-11 via Nuitee
N
Natxo Pérez Asiáin family_with_children es
6
2026-03-08 via Nuitee
L
Lucia extended_group es
3
Mal
Pros:

El hotel está céntrico

Cons:

Las habitaciones antiguas, manchar humedad, ventanas sin aislamiento (se escuchaba mucho la calle), el parking es muy pequeño (dos plazas), la recepción anticuada. NO TENÍAN DISPONIBLE LA PISCINA

2026-03-07 via Nuitee
A
Aldo family_with_children cl
5
Pros:

La ubicacion

Cons:

Llegamos y el baño no tenía tapa, no había ampolletas para luz en la habitación, la piscina está fuera de servicio, no tenían estacionamiento disponible

2026-03-06 via Nuitee
D
Damion couple nl
4
Luxury Ghetto Experience
Pros:

Although it is in an area that looks a little rough, it’s still close to most places in the city for going out for a little chill. Also, after check out you can have your luggage stored at no cost. The staff was moderately helpful.

Cons:

The hotel looks very run down and uncared for. The photos shown online is obviously from when the hotel was first opened. Each and every single detail about the hotel is old and covered in rust. The WiFi doesn’t work in the lobby and I was told I could pay for late check out I just need to leave the room meanwhile there were rooms online via booking.com still available for rent. The premise needs cleaning and painting with all furniture being replaced. You cannot smoke NOR drink anywhere on the property plus they want you to leave your room key at the front desk when you leave. The a/c in my almost flooded me out. It was leaking constantly. The pool wasn’t in use which was disappointing but that was stated on the website.

2026-03-04 via Nuitee
B
Batchuluun extended_group mn
10
Hotel is safety. Marco Polo tourist agency is in the same building, it is easy to find the tours
Pros:

safety place and pool

2026-03-03 via Nuitee