Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Service Inconsistencies

Categories

Cleanliness
7.84
Some reviews mentioned unclean bathroom areas and improperly cleaned tables, indicating issues.
Service
9.31
Majority of staff were highlighted as friendly and helpful, despite a few instances of rudeness.
Location
9.35
The location consistently praised as great, easily accessible to key sights.
Room Quality
8.3
Comfortable beds were noted, but some issues like low water pressure affected the experience.
Amenities
8.33
Spa restrictions and minor maintenance issues were mentioned; otherwise, amenities were adequate.
Value for Money
8.79
While some pricier items lacked availability, others felt the experience justified the cost.
Food and Beverage
8.84
Breakfast options were praised though some complaints about availability towards the end were made.
Overall Experience
8.81
A mixture of positive and negative sentiments lead to a moderately high overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:06

Property Description

Luxurious Accommodation and Spa Facilities

The Midland, an award-winning 4-star luxury hotel in Manchester city centre, offers stylish rooms with free WiFi. Guests can indulge in the spa's relaxation pool, aromatherapy steam room, sauna, and rain shower for an extra charge.

Exquisite Dining Experiences

Savor award-winning cuisine at Adam Reid at The French with its 4 AA Rosettes or enjoy modern British classics at Mount Street Dining Room and Bar. The hotel also boasts a Tea Room for traditional afternoon tea.

Convenient City-Centre Location

Located near major attractions like Bridgewater Hall and the Palace Theatre, The Midland is just a short walk from Manchester's shops and bars, making it the perfect choice for leisure and business travelers alike.

Book now to experience luxury and convenience at The Midland!

Important information:

Please note that valet parking is not available.

A discounted parking fee of £20 for 24 hours is available on pre-booking with NCP. Please contact the hotel directly for instructions on how to obtain this discount.

Use of the poolside and thermal areas is always monitored to ensure the safety and well-being of guests. The property operates a 60-minute booking window for use on Friday, Saturday, Sunday and at busy times.

Children swim times apply between 07:30 and 09:00, and between 17:30 and 19:00, from Monday to Friday, and between 07:30 and 09:00 and between 17:30 and 18:30, on Saturdays and Sundays.

Children must be accompanied by an adult at all times.

The relaxation pool and whirlpool close 30 minutes prior to closing times. Guests staying in the hotel can access the relaxation pool, thermal areas and gym.

Please Note The spa will be closed from 6pm on June 26th for essential maintenance work. The gym will still be open for use.

A pre-authorization of GBP 50 per room per night is required on arrival for incidentals. This is released upon check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 28.95 per day.

Location

Guest Reviews

8.7
Based on 15361 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.81
C
Charles • solo_traveller • gb
8
A good overall hotel.
Pros:

Amazing lobby and every staff member was friendly. Bar staff were super helpful advising on things locally. Facilities looked great. Bed was comfortable and overall a great stay.

Cons:

Room was quite small and a little dated, with furniture trimmings peeling off and signs of wear and tear. We have stayed in better rooms for less money but the grandness of the lobby was stunning.

2026-07-04 • via Nuitee
R
Rosy • couple • gb
10
Lovely place to stay
Pros:

Bed was very comfortable

2026-07-04 • via Nuitee
F
Francesca • couple • gb
10
2026-07-04 • via Nuitee
C
Catherine Margaret • solo_traveller • gb
5
Pros:

breakfast

Cons:

Plumbing. both taps in the shower were HOT water. Difficulty to take the shower.
Internet not working well. Television working with 'hiccups' on and off.
Air conditioning noisy

2026-07-04 • via Nuitee
D
David • solo_traveller • gb
10
Pros:

A first rate and classic hotel steeped in history in the heart of the city

2026-07-04 • via Nuitee
N
Neil • couple • gb
10
2026-07-04 • via Nuitee
B
Brooks • couple • gb
8
Great hotel, friendly staff with good bar and rooms
Pros:

Great location, clean and well staffed.
Good sense of occasion on arrival.
Rooms are well sized and equipped

Cons:

bathrooms probably need a refurb, shower wasn’t powerful

2026-07-04 • via Nuitee
A
Ann • couple • gb
9
2026-07-04 • via Nuitee
J
Jo • solo_traveller • gb
10
Fantastic stay at The Midland
Pros:

Fabulously friendly and professional staff who gave us such a warm welcome.
Great location.
Clean and comfortable room.
Nice food and drink.

Cons:

Nothing, only the fact that I wasn't staying for another night!

2026-07-04 • via Nuitee
A
Abdulrahman Darwish • couple • qa
10
المكان رائع - السعر مغري ومناسب
Pros:

كل شي

Cons:

ولا شي

2026-07-04 • via Nuitee
M
Martin • family_with_children • gb
8
The location and staff service more than made up for the things we didnt like.
Pros:

Building, staff, location.

Cons:

Breakfast was average for such a good hotel. Spa was always full in the times we wanted. Difficult to get to and high parking costs.

2026-07-03 • via Nuitee
C
Caroline • couple • bm
10
2026-07-03 • via Nuitee
V
Vesna • solo_traveller • gb
7
The building is magnificent and the location is excellent, but lack proportional customer care.
Pros:

The location is excellent, and the building itself is truly astonishing, steeped in history and showcasing remarkable architectural beauty.

Cons:

I was allocated a slightly different room than the one I had paid for. When I raised this issue with the staff, the explanation was that "all the rooms are the same", and the conversation was finalised. This was a bit disappointing and did not reflect the level of service I expected.

2026-07-03 • via Nuitee
H
Hayley • couple • gb
8
2026-07-03 • via Nuitee
V
Vanessa • solo_traveller • gb
10
2026-07-03 • via Nuitee
R
raegan • couple • gb
10
Luxury in the heart of Manchester
Pros:

Great location and you just can’t beat the midland the smell when you walk in the decor the service it’s the best hotel stay we’ve had in a while

Cons:

Nothing it’s great

2026-07-03 • via Nuitee
M
Michelle • couple • gb
10
Central, great hotel
Pros:

Everything

Cons:

Nothing

2026-07-03 • via Nuitee
B
Bennett • solo_traveller • gb
10
2026-07-03 • via Nuitee
B
Bev • extended_group • gb
10
Everything was perfect 👌🏻
Pros:

The stunning building I see and out .
The location .
The decor .
The cleanliness .
The size of rooms .
The friendly staff.
The fabulous breakfast

Cons:

Not there long enough

2026-07-03 • via Nuitee
R
Rachel • couple • gb
8
Relaxing, luxurious and expensive
Pros:

The hotel bar was beautiful and very inviting. The location was perfect. The room was lovely and I liked the Elemis products.

Cons:

Some of the furniture in the room had chips in it and I thought it was nit in keeping with the hotel standards.

2026-07-03 • via Nuitee