Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Service Inconsistencies

Categories

Cleanliness
7.84
Some reviews mentioned unclean bathroom areas and improperly cleaned tables, indicating issues.
Service
9.31
Majority of staff were highlighted as friendly and helpful, despite a few instances of rudeness.
Location
9.35
The location consistently praised as great, easily accessible to key sights.
Room Quality
8.3
Comfortable beds were noted, but some issues like low water pressure affected the experience.
Amenities
8.33
Spa restrictions and minor maintenance issues were mentioned; otherwise, amenities were adequate.
Value for Money
8.79
While some pricier items lacked availability, others felt the experience justified the cost.
Food and Beverage
8.84
Breakfast options were praised though some complaints about availability towards the end were made.
Overall Experience
8.81
A mixture of positive and negative sentiments lead to a moderately high overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:06

Property Description

Luxurious Accommodation and Spa Facilities

The Midland, an award-winning 4-star luxury hotel in Manchester city centre, offers stylish rooms with free WiFi. Guests can indulge in the spa's relaxation pool, aromatherapy steam room, sauna, and rain shower for an extra charge.

Exquisite Dining Experiences

Savor award-winning cuisine at Adam Reid at The French with its 4 AA Rosettes or enjoy modern British classics at Mount Street Dining Room and Bar. The hotel also boasts a Tea Room for traditional afternoon tea.

Convenient City-Centre Location

Located near major attractions like Bridgewater Hall and the Palace Theatre, The Midland is just a short walk from Manchester's shops and bars, making it the perfect choice for leisure and business travelers alike.

Book now to experience luxury and convenience at The Midland!

Important information:

Please note that valet parking is not available.

Children swim times apply between 07:30 and 09:00, and between 17:30 and 19:00, from Monday to Friday, and between 07:30 and 09:00 and between 17:30 and 18:30, on Saturdays and Sundays.

Children must be accompanied by an adult at all times.

The relaxation pool and whirlpool close 30 minutes prior to closing times. Guests staying in the hotel can access the relaxation pool, thermal areas and gym.

Hotel Residents receive one hour complimentary use of the Spa facilities during their stay. Please note this is subject to availability on the day and cannot be booked until checked into the hotel. Spa access is guaranteed with any 50+ minute treatment which must be booked with the Spa in advance.

A pre-authorisation of GBP 50 per room per night is required on arrival for incidentals. This is released upon check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 15675 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.81
I
Isha • solo_traveller • gb
10
Pros:

Clean and friendly staff

2026-08-08 • via Nuitee
G
Gareth • couple • gb
5
Great location, staff were great, rooms were average but the location of our room was aweful.
Pros:

Location and the bar

Cons:

Our room was at the back of the hotel facing Manchester Central. We only realised as we TRIED to sleep that the trams (which are incredibly load as they pass by the room every 6 minutes, don’t stop running until 02:00 on a Saturday morning meaning we had almost no sleep!

2026-08-08 • via Nuitee
Z
Zuzanna • extended_group • gb
10
Exellent stay!
Pros:

Delicous brekast

2026-08-08 • via Nuitee
N
Nicole • couple • gb
10
Excellent hotel
Pros:

Perfect location. Room was beautiful

Cons:

There is nothing to dislike

2026-08-08 • via Nuitee
A
Ant • couple • gb
7
2026-08-08 • via Nuitee
M
Molly • couple • gb
10
2026-08-08 • via Nuitee
A
Abdulrazaq • couple • kw
3
Pros:

Promising under delivery

2026-08-08 • via Nuitee
A
Ayesha Khatun • extended_group • gb
8
A very comfortable, relaxing and posh stay
Pros:

Very classy, clean and beautiful.

Cons:

Nothing

2026-08-07 • via Nuitee
V
Vicki • couple • gb
8
2026-08-07 • via Nuitee
D
DANIEL • family_with_children • gb
8
Really great stay very nice & helpful staff
Pros:

Checking in & out was very easy the staff where really helpful the room was really nice great bathroom we look forward to returning soon .The main bar was well stocked & nice & cosy it is an incredible building & a great Mancunian asset .

Cons:

The only issue we had was the tv in the room did not work but other than that it was a very nice stay we did let them know at reception about this , but it was not an issue we did not go to the hotel really to watch tv but it would have been nice if it was working

2026-08-07 • via Nuitee
A
ANDREW • couple • us
10
Pros:

Old world charm

2026-08-07 • via Nuitee
J
James • couple • gb
8
Pros:

The hotel has a beautiful interior, and a unique history. We appreciated the champagne room service. Our room was stylishly furnished, and had a Nespresso machine and other nice little touches.

Cons:

There were a few small details from our experience that could have been improved. There was a quiet but audible dripping noise from within the toilet. We couldn't connect our phones to the smart TV, and the staff weren't able to help with that. The breakfast bacon and eggs were a little dry. But I am being very picky!

2026-08-07 • via Nuitee
J
Jonathan • couple • gb
9
Lovely stay great room great location
Pros:

Great location

2026-08-07 • via Nuitee
A
Amy • couple • gb
10
Lovely hotel would definitely return
Pros:

Very clean polite staff and close to all
Amenities

2026-08-07 • via Nuitee
H
Helen • couple • gb
9
2026-08-07 • via Nuitee
O
Okeoma • couple • gb
2
2026-08-07 • via Nuitee
S
Sarah • couple • gb
10
A lovely stay celebrating my ongoing birthday presents
Pros:

The staff were fantastic.
Room was clean , comfortable and so spacious.
Breakfast choice was great and friendly professional service.

Cons:

Nothing

2026-08-07 • via Nuitee
D
Daniel • solo_traveller • gb
3
Moved hotel, Money back within 24 hours.
Pros:

The entrance hall is nice.

Cons:

TV broken, staff unable to fix and unwilling to upgrade, I asked for my money back they refused and only offered a part refund. I declined and left anyway, after following the process through Booking 100% of my money was returned within 24 hours.
The main issue I have is the customer service rep at the hotel absolutely certain the TV doesn't have to work and the room exchange offered was a smaller room (their excuse was the hotel floorppan is odd as its old) with a working TV, neither of which I am willing to accept - If my room I paid for isn't right either upgrade me or give me my money back its simple.

2026-08-07 • via Nuitee
M
Michael • couple • gb
7
2026-08-07 • via Nuitee
J
Jon • couple • gb
8
2026-08-07 • via Nuitee