Hotel Hacienda Sánchez

Hotels
8.4 (1233 reviews)
Calle 23 S/N x 40 y 42 Lote 8877 Col. Santa Lucía , Valladolid , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Attentive staff
Good food quality
Pleasant surroundings
Cons:
Cleanliness issues
Inconsistent room quality
Maintenance needed for some amenities

Categories

Cleanliness
6.93
Several reviews noted cleanliness issues, including dirty bathrooms and stained linens.
Service
9.4
Many reviews praised the attentive and friendly staff.
Location
8.94
The central location and accessibility to major routes were highlighted positively.
Room Quality
7.89
Mixed sentiments on room comfort, with some issues regarding cleanliness affecting overall perception.
Amenities
8.42
Amenities such as the pool and gardens received positive feedback, though some items could be better maintained.
Value for Money
8.38
Generally considered good value, despite some negative comments; however, comfort issues were noted.
Food and Beverage
8.43
Food quality was rated positively by several reviewers, though there were some issues with food service.
Overall Experience
8.8
While there were several complaints, overall guest experience was good with positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:03

Property Description

Luxurious Colonial-Style Accommodation
Experience the charm of colonial-style accommodation surrounded by beautiful gardens at Hacienda Sánchez. Relax by the outdoor swimming pool and enjoy the serene atmosphere just 1.5 km from Valladolid's historic center.

Convenient Amenities
Stay connected with free Wi-Fi, park hassle-free with complimentary parking, and unwind in air-conditioned rooms with cable TV. For larger groups, one-bedroom villas accommodating up to 4 people are available.

Explore Mayan Wonders
Immerse yourself in the rich history of the region by visiting nearby Mayan ruins such as Chichén-Itzá and Ek Balam. With Izamal just a short drive away, there's no shortage of cultural experiences to enjoy.

Book your stay at Hacienda Sánchez now to indulge in a blend of comfort, history, and natural beauty.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for MXN 100 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1233 reviews
Cleanliness: 6.93
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.8
J
Jenifer family_with_children mx
9
2026-04-12 via Nuitee
A
Ana couple es
8
Buena experiencia
Pros:

La hacienda era bonita. La piscina estaba limpia y el personal era amable

Cons:

Las habitaciones y baños eran un poco anticuados.

2026-04-11 via Nuitee
A
Anjali family_with_children gb
8
A beautiful, rare setting with easy access to Valladolid and great food onsite.
Pros:

A beautiful setting, on the outskirts of Valladolid. Ease of parking which would be much harder in the centre of town. really great food onsite at the hotel. We had a much better breakfast and dinner at the hotel which was more reasonably priced and better tasting than at some of the other restaurants in town. Pool was great to have for kids and the grounds are really beautiful. The Hacienda setting was stunning. Staff were lovely overall.

Cons:

We had asked for a quiet room preferably on a corner of the block, which we got, but it was the end nearest to the main road rather than more internal to the hotel grounds, so it did feel noisy at times, especially in the mornings with trucks etc rattling past from quite early on. Shower had some issues with providing hot water.

2026-04-09 via Nuitee
M
Mejia family_with_children mx
10
Pros:

El área común

2026-04-08 via Nuitee
Z
Zuno family_with_children mx
10
Pros:

El hotel muy bonito y cómodo, buena atención y cómodo. La ubicación también está muy bien , al lado del centro comercial.

Cons:

La alberca estaba un poco turbia el agua, y el piso estaba descarapelado y los pies de mis hijos quedaron lastimados a nivel cutaneo, nada grave pero.fue incómodo.

2026-04-07 via Nuitee
S
STEPHANIE family_with_children fr
1
Pros:

L emplacement

Cons:

J ai réservé une villa avec deux chambres mais il n y en avait qu une. Ils ont créé une chambre dans la pièce de passage d entrée et sortie de la villa et d entrée et sortie de la vraie chambre et salles de bain. De plus le ménage n est pas fait tout est sale et non entretenu. Je l ai signalé à booking que c était non conforme à la description du logement et que je souhaitais être relogé mais je n ai pas eu de réponse !

2026-04-03 via Nuitee
F
Felipe De Jesús couple mx
8
El hotel es bonito, tiene hermosos jardines
Pros:

El hotel está muy lindo, la ubicación excelente. los jardines hermosos, la habitación muy amplia.

Cons:

La regadera del baño muy tapada, el toallero del baño roto,

2026-03-31 via Nuitee
P
Pech family_with_children mx
7
Pros:

El jardin

Cons:

La atención

2026-03-30 via Nuitee
T
Teran family_with_children mx
9
Pros:

Me gusta mucho la hacienda, es muy tranquila, el Restaurante esta muy rico, la alberca me.encanta, tienen una capilla muy bonita, eso es un plus y tambien que hay un centro comercial al lado. En general me gusta mucho el jardín, las camas son cómodas.

Cons:

No me ofrecieron las habitaciones que estan al lado de la capilla, me hubiera gustado ocupar una,

2026-03-29 via Nuitee
O
Oswaldo Armando extended_group mx
10
ME VOLVERIA A HOSPEDAR
Pros:

ME GUSTO MUCHO LA VISTA, PERSONAL Y LA ABITACION.
MUY AMABLES Y LAS DUDAS QUE CONTABAMOS NOS LAS RESPONDIAN CON AMABILIDAD, DE IGUAL FORMA NOS DABAN SOLUCIONES A DUDAS QUE CONTABAMOS

Cons:

LO UNICO MALO QUE EL PRIMER DIA EN LA NOCHE NO CONTAMOS CON AGUA CALIENTE PERO SE REALIZO UNA LLAMADA A LA RECEPCION Y AL DIA SIGUIENTE POR LA MAÑANA YA CONTABAMOS

2026-03-23 via Nuitee
G
Garrido family_with_children mx
9
Cons:

La regadera

2026-03-22 via Nuitee
A
Anne extended_group fr
8
Pros:

Cadre très agréable
Piscine

2026-03-19 via Nuitee
Z
Zazil family_with_children mx
8
2026-03-18 via Nuitee
C
Catherine couple fr
8
Pas de surprise sur le rapport qualité/prix. La piscine est vraiment un plus.
Pros:

Amabilité du personnel, piscine, bon emplacement

Cons:

Wifi insuffisante ou instable dans la villa

2026-03-18 via Nuitee
Z
Zeltzin family_with_children mx
10
2026-03-17 via Nuitee
S
Sebastián family_with_children mx
9
Excelente para desconectarse
Pros:

No está en el centro pero todo está cerca en Valladolid. Muy silencioso y cómodo estar en las instalaciones. El servicio al cliente es increíble por parte de todos los trabajadores. Disfrutamos mucha nuestra estancia ahí. Baño amplio con agua fría y caliente, camas amplias y cómodas al igual que las almohadas. Por las noches es posible ver la constelación de la Osa Mayor.
La comida del restaurante es bastante rica. Los jugos son deliciosos!

Cons:

Solo una cosa: la reserva siempre fue para 3 personas y siempre que nos cambiaban las toallas dejaban 2 en lugar de 3 y eran muy pequeñas.

2026-03-16 via Nuitee
P
Pedro López family_with_children mx
9
2026-03-16 via Nuitee
A
ALMANZA EL TITAN family_with_children mx
10
2026-03-14 via Nuitee
L
Leon Muñoz family_with_children mx
9
2026-03-13 via Nuitee
N
Nigel couple de
10
2026-03-11 via Nuitee