Hotel Hacienda Sánchez

Hotels
8.4 (1233 reviews)
Calle 23 S/N x 40 y 42 Lote 8877 Col. Santa Lucía , Valladolid , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Attentive staff
Good food quality
Pleasant surroundings
Cons:
Cleanliness issues
Inconsistent room quality
Maintenance needed for some amenities

Categories

Cleanliness
6.93
Several reviews noted cleanliness issues, including dirty bathrooms and stained linens.
Service
9.4
Many reviews praised the attentive and friendly staff.
Location
8.94
The central location and accessibility to major routes were highlighted positively.
Room Quality
7.89
Mixed sentiments on room comfort, with some issues regarding cleanliness affecting overall perception.
Amenities
8.42
Amenities such as the pool and gardens received positive feedback, though some items could be better maintained.
Value for Money
8.38
Generally considered good value, despite some negative comments; however, comfort issues were noted.
Food and Beverage
8.43
Food quality was rated positively by several reviewers, though there were some issues with food service.
Overall Experience
8.8
While there were several complaints, overall guest experience was good with positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:03

Property Description

Luxurious Colonial-Style Accommodation
Experience the charm of colonial-style accommodation surrounded by beautiful gardens at Hacienda Sánchez. Relax by the outdoor swimming pool and enjoy the serene atmosphere just 1.5 km from Valladolid's historic center.

Convenient Amenities
Stay connected with free Wi-Fi, park hassle-free with complimentary parking, and unwind in air-conditioned rooms with cable TV. For larger groups, one-bedroom villas accommodating up to 4 people are available.

Explore Mayan Wonders
Immerse yourself in the rich history of the region by visiting nearby Mayan ruins such as Chichén-Itzá and Ek Balam. With Izamal just a short drive away, there's no shortage of cultural experiences to enjoy.

Book your stay at Hacienda Sánchez now to indulge in a blend of comfort, history, and natural beauty.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for MXN 100 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1233 reviews
Cleanliness: 6.93
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.8
A
Anne • extended_group • fr
8
Pros:

Cadre très agréable
Piscine

2026-03-19 • via Nuitee
Z
Zazil • family_with_children • mx
8
2026-03-18 • via Nuitee
C
Catherine • couple • fr
8
Pas de surprise sur le rapport qualité/prix. La piscine est vraiment un plus.
Pros:

Amabilité du personnel, piscine, bon emplacement

Cons:

Wifi insuffisante ou instable dans la villa

2026-03-18 • via Nuitee
Z
Zeltzin • family_with_children • mx
10
2026-03-17 • via Nuitee
P
Pedro López • family_with_children • mx
9
2026-03-16 • via Nuitee
S
Sebastián • family_with_children • mx
9
Excelente para desconectarse
Pros:

No está en el centro pero todo está cerca en Valladolid. Muy silencioso y cómodo estar en las instalaciones. El servicio al cliente es increíble por parte de todos los trabajadores. Disfrutamos mucha nuestra estancia ahí. Baño amplio con agua fría y caliente, camas amplias y cómodas al igual que las almohadas. Por las noches es posible ver la constelación de la Osa Mayor.
La comida del restaurante es bastante rica. Los jugos son deliciosos!

Cons:

Solo una cosa: la reserva siempre fue para 3 personas y siempre que nos cambiaban las toallas dejaban 2 en lugar de 3 y eran muy pequeñas.

2026-03-16 • via Nuitee
A
ALMANZA EL TITAN • family_with_children • mx
10
2026-03-14 • via Nuitee
L
Leon Muñoz • family_with_children • mx
9
2026-03-13 • via Nuitee
N
Nigel • couple • de
10
2026-03-11 • via Nuitee
J
Julie • family_with_children • fr
7
Pros:

L'emplacement proche du centre ville en voiture.

Cons:

Le réseau WiFi est trop faible, le lit grince énormément a chaque mouvement, les serviettes de bains déchirées et jaunies. Le pommeau de douche plein de calcaire qui envoie des jets de tous les côtés, les toilettes avec de grosses traces. Mais le pire était le restaurant de l'hôtel, où on a très très mal mangé

2026-03-10 • via Nuitee
S
Salinas • family_with_children • mx
7
2026-03-09 • via Nuitee
S
Sandrine • extended_group • fr
8
2026-03-08 • via Nuitee
C
Christina • solo_traveller • es
10
2026-03-08 • via Nuitee
S
Sebastian • family_with_children • pl
8
Pros:

Lokalizacja i otoczenie

Cons:

Szum za oknem z marketu

2026-03-08 • via Nuitee
M
Ma Guadalupe • family_with_children • mx
9
Casi excepcional ,pedimos arreglo para cumpleaños y el cuarto estaba con flores y felicitacion 8
Pros:

El lugar y la atenciion principalmente de la chica de recep ion Mary y el personal del restaurant

Cons:

Que nos picaron los mosquitos

2026-03-07 • via Nuitee
Y
Youssef • family_with_children • fr
6
2026-03-06 • via Nuitee
P
Pech • family_with_children • mx
9
Pros:

Su jardín

Cons:

La recepción le falta ser más atenta, pues llegando no hay nadie quien resiva, tuvimos que ver quién atiende.

2026-03-03 • via Nuitee
C
Carmen • solo_traveller • mx
8
Pros:

La habit. Muy limpia. Muy tranquilo el hotel.

Cons:

Nunca falta el huesped escandaloso a muy temprana hora o a muy noche. Estando en mi habitación descansando una camarista abrió mi puerta sin permiso sin siquiera tocar antes. Lo reporté

2026-03-01 • via Nuitee
A
Anne • family_with_children • fr
4
Pros:

Le jardin

Cons:

Pas de serviettes de toilette,il faut aller les réclamer a la réception
La poubelle des toilettes non vidée à notre arrivée. Nous sommes allez le dire à la réception ils sont venus...et reparti sans vider la poubelle
Lors du départ inspection minutieuse de la chambre au cas où nous aurions dégradé taché draps...lits et autre
La personne qui est venue était une dame nonchalente qui a pris tout son temps voyant que nous étions pressés.
Personne à l accueil le soir très sympa mais le matin très désagréable.

2026-02-27 • via Nuitee
L
López Vázquez • family_with_children • mx
7
Si estuviera limpio seria perfecto
Pros:

Lo mejor son las áreas verdes eso vale mucho la pena

Cons:

La habitación desde que llegamos el baño estaba lleno de pelos como de barba a lo cual lo reportamos y subieron a limpiarlo mientras salimos y sorpresa al llegar los pelos seguían ahi pero a un a si regresaría para rentar en esta ocasión las cabañas que estaban abajo si mejorarán la limpieza el hotel seria perfecto pero el personal se ve que no esta comprometido los pasillos todos están sucios

2026-02-25 • via Nuitee