Queenshead Hotel Kelso

Hotels
8.6 (1114 reviews)
24 T Kelso Bridge Street , Kelso , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Garden
Luggage storage
Fishing
Cycling
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Shower issues
Noise from bar
Rowdy guests in restaurant

Categories

Cleanliness
8.24
Multiple mentions of clean rooms and satisfactory cleanliness.
Service
9.01
Staff received numerous praises for being friendly and helpful.
Location
9.05
Several reviews highlighted the excellent central location.
Room Quality
8.5
General comments about comfortable rooms, though some had issues.
Amenities
8.43
Amenities mentioned as sufficient for guest needs.
Value for Money
8.29
Guests felt the hotel provided good value, despite some issues.
Food and Beverage
8.64
Positive feedback about the breakfast and food quality.
Overall Experience
8.61
Overall positive experiences with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:07

Property Description

Charming 3-Star Accommodation in Kelso

Garden Oasis: Enjoy the serene garden at Queenshead Hotel Kelso, perfect for a relaxing stroll or a peaceful moment amidst nature.

Culinary Delights: Indulge in delectable dishes at the on-site restaurant, offering a variety of flavorful options to satisfy your taste buds.

Explore with Ease: Conveniently located near popular attractions like Etal Castle and Chillingham Castle, making sightseeing a breeze during your stay.

Experience comfort and convenience at Queenshead Hotel Kelso.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1114 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.43
Value for Money: 8.29
Food and Beverage: 8.64
Overall Experience: 8.61
S
shaw • couple • gb
8
A bit noisy from seating area below our window but the twin room was lovely
Pros:

Very good

Cons:

A walk in shower would have been preferable instead of in the bath

2026-06-27 • via Nuitee
A
A.J. • couple • nl
8
Aangenaam, schoon en netjes
Pros:

Gezellige en schone kamer, lekker ontbijt en leuke locatie. Kelso ligt in een mooie omgeving en er zijn genoeg mogelijkheden om te dineren.

Cons:

Weinig personeel gezien, het meisje in de ontbijtzaal moest heel veel doen in haar eentje.

2026-06-27 • via Nuitee
J
John • couple • gb
9
A very historic building in the centre of this lovely town. Highly recommended.
Pros:

Very friendly and efficient staff.
Chose to eat-in & had excellent evening meal.
First class breakfast.
Easy parking.

Cons:

Fortunately we stopped with light overnight baggage, as our room was on top floor with significant number of stairs.

2026-06-26 • via Nuitee
S
Stephen • solo_traveller • gb
9
Excellent. Would drive up from Lancashire again for a couple of nights stay
Pros:

Room, Staff & Breakfast 10 out of 10!!

Cons:

Nothing

2026-06-25 • via Nuitee
B
Belema • solo_traveller • gb
10
Excellent, keep it up.
Pros:

Customer friendly, nice location, great staffs, clean room. Excellent service.

Cons:

I could have do with another bottle of water. lol well I didn’t ask

2026-06-24 • via Nuitee
G
Gregor • couple • au
10
Pros:

Breakfast was brilliant, the best we had in UK. Dinner was good too

2026-06-23 • via Nuitee
P
Paul • couple • gb
8
Good central location, decent room with plenty of food options.
Pros:

Room and food were all very good, friendly welcome on arrival and great location with Abbey next door and in the heart of the town.

Cons:

Couple of the downstairs doors banged and could do with being dampened. It's fine once the pub has closed for the evening.

2026-06-23 • via Nuitee
E
Elaine • couple • gb
8
2026-06-23 • via Nuitee
J
Jeremy • couple • gb
8
2026-06-22 • via Nuitee
A
Andzelina • couple • gb
10
2026-06-22 • via Nuitee
S
Steven • solo_traveller • gb
10
2026-06-21 • via Nuitee
J
John • couple • bg
8
Pros:

Super breakfast with plenty of choice.

Cons:

A bit noisy when the bar closed.

2026-06-20 • via Nuitee
A
ALAIN • family_with_children • fr
10
Un super hôtel très agréable, bien situé pour visiter les Borders, petit déjeuner compris et royal !
2026-06-18 • via Nuitee
I
Iain • solo_traveller • gb
8
2026-06-16 • via Nuitee
D
Dianne • solo_traveller • gb
9
2026-06-15 • via Nuitee
P
Pauline • solo_traveller • gb
7
Perfect for a short stay in centre of Kelso, good value for money and clean comfortable surroundings
Pros:

I was unable to have full cooked breakfast as I needed to leave hotel early for an appointment, they still provided a good continental breakfast. Comfortable room and clean modern bathroom with views over high street

Cons:

It did not bother me, but room was up very steep stairs, which may affect others. Friendly helpful staff offered to help with luggage.

2026-06-14 • via Nuitee
T
Trudy • solo_traveller • gb
10
Pros:

Lovely room. Nice staff.

Cons:

Road noise you could hear in room.

2026-06-14 • via Nuitee
J
Judy • solo_traveller • gb
9
Pros:

The staff were wonderful; very friendly and welcoming. The dinner and breakfast were delicious. The room was very spacious and clean. Located centrally in Kelso.

Cons:

No sockets by the bed

2026-06-13 • via Nuitee
S
Smith • solo_traveller • gb
9
2026-06-12 • via Nuitee
A
Antony • solo_traveller • gb
7
2026-06-12 • via Nuitee