Amber Hotel

Hotels
7.7 (737 reviews)
26 Safvet-bega Bašagića , Sarajevo , ba

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Ironing service
Car hire
Shuttle service (additional charge)
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
6.94
Reviews mentioned issues with cleanliness, including mold in bathrooms and unclean areas.
Service
8.91
Staff were generally described as friendly and accommodating, with positive experiences reported.
Location
9.45
Frequently praised for its excellent location, central and convenient for transportation.
Room Quality
6.9
Negative feedback regarding room size and condition, including reported issues with bathrooms.
Amenities
7.43
Some amenities were available but critiqued for quality and maintenance.
Value for Money
7.39
Mixed opinions on value, with some guests feeling the cost did not match the experience.
Food and Beverage
6.44
Breakfast and food quality received negative remarks, suggesting it was below expectations.
Overall Experience
8.11
Overall experience is considered average; however, improvements are needed in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 23:35

Property Description

Luxurious Accommodation
Amber Hotel, a 4-star property in Sarajevo, offers air-conditioned rooms with free WiFi and private bathrooms. Guests can enjoy the convenience of private parking on site and amenities like a wardrobe and kettle in each room.

Multilingual Support
At the 24-hour front desk, guests are welcomed by staff fluent in Bosnian, German, English, and Croatian, ensuring a seamless stay for international travelers.

Prime Location
Conveniently located near Sarajevo's top attractions including Sebilj Fountain, Bascarsija Street, and Latin Bridge, Amber Hotel is the perfect base for exploring the city. With a paid airport shuttle service, travel to and from Sarajevo International Airport is hassle-free.

Book your stay at Amber Hotel now for a memorable experience in Sarajevo!

Check-in and check-out hours:

Location

Guest Reviews

7.7
Based on 737 reviews
Cleanliness: 6.94
Service: 8.91
Location: 9.45
Room Quality: 6.9
Amenities: 7.43
Value for Money: 7.39
Food and Beverage: 6.44
Overall Experience: 8.11
A
Aghmat couple gb
6
Room size was good. Bathroom extremely small and uncomfortable.
Pros:

Excellent location. Near the Old Town. Near local bakeries and shops. Breakfast was ok. The staff at reception especially Sarah is very kind and very nice.

Cons:

The bathroom in room 101 was extremely small. It was very unpleasant actually. Couldn’t use the shower and the toilet comfortably. Not 4 star hotel at all. I will rate it 1 star.
The fried eggs the one day was completely over fried and another day the omelette as well as the sausages as well (Burnt)
Didn’t attend breakfast one morning but lovely Sarah arrange a sandwich for us which was delicious

2026-02-14 via Nuitee
T
Trčak couple hr
7
2026-02-12 via Nuitee
A
Ahmet ÇAKIR couple tr
8
Pros:

Konum güzel.arabasız seyahat için ideal.

Cons:

Oda içindeki lavabolar koku yapıyor dikkat edilmesi ve oda kokusu veya koku gidericiler günlük kullanılmalı.

2026-02-12 via Nuitee
A
Ahmet ÇAKIR solo_traveller tr
8
2026-02-12 via Nuitee
G
Gulsah couple tr
8
Konum harika
Pros:

2 gece kaldik Konumu harika her yere yurume mesafesinde otoparki var ama kucuk yer bulabilirseniz saati 1eur calisanlar guleryuzlu ilgili oda cok sicakti sicak suyuda vardi kahvaltisindan cok beklentiniz yoksa yeterliydi zaten oda da vakit gecirmiyorsunuz gonul rahatligi ile kalinacak bir yer tesekkur ederiz

Cons:

Oda cok ufak 2 kisi karsilikli gecemiyor ama bizim icin problem degildi

2026-01-28 via Nuitee
A
Alija family_with_children ch
6
2026-01-28 via Nuitee
I
Ivana extended_group hr
10
2026-01-22 via Nuitee
I
ivana family_with_children hr
10
Pros:

Hotel je na top lokaciji

2026-01-21 via Nuitee
K
kübra couple tr
6
Konum iyi konum
Pros:

Otelin konumu mükemmel, tek vesait ile havalimanına kolayca ulaşabiliyorsunuz, başçarşı dibinde , mostara gitmek için otelin önünden tramvay ile istasyona gidebiliyorsunuz. Temiz. Kahvaltı aç bırakmaz.

Cons:

Rezervasyon yaparken ödediğiniz şehir vergisini tekrar talep ediyorlar. Rezervasyonu kontrol edip ödeme yaptığınızı gösterin ve 2. Ye ödeme yapmayın. Resepsiyona havalimanına giden otobüse tramway durağından mı binileceğini sorduk aldığımız cevap bilmiyorum hiç gözümle görmedim oldu :) bi otel çalışanı nasıl olur da bu kadar genel ve bilinmesi gereken bilgiyi bilmez.

2026-01-21 via Nuitee
E
ErenSparrow couple tr
10
2026-01-20 via Nuitee
N
Nataša family_with_children si
3
Lokacija v redu, zajtrk povprečen, čistoča slaba, kopalnica zelo slaba..
Pros:

Lokacija

Cons:

Kopalnica zastarela, kotliček WC ni delal, v kopalnici ni bilo prostora za odlaganje, samo umivalnik. Nisem mogla plačati s kartico.

2026-01-20 via Nuitee
Y
Yusuf couple tr
1
Paranızla rezil olmak diyebilirim.
Pros:

Sadece konumu çok iyi. Personeli ilgili ve güler yüzlü.

Cons:

Kahvaltı için yorum yapan arkadaşlar evsizler galiba buz gibi yumurtalar zarları alınmamış sosis, peynirleri tül kalınlığında kesilmiş.
Odaya ARAÇ ASANSÖRÜYLE çıkılıyor TUHAF!
Odaların içinde hareket etmek nerdeyse sıfıra yakın.
Tuvaletler KANALİZASYON gibi kokuyor. Lavabo küçüklüğü ve yanlarının kapalı bir alanda olduğu için sadece yüzünüze su çarpabilirsiniz.
Tuvalet ve banyo o kadar küçük ki kapı tam açılamıyor klozetten. Duşa bir kapı koyamamışlar yada perde banyo yapmak isterseniz heryer su içinde kalacak.

2026-01-20 via Nuitee
N
Naseer family_with_children gb
8
Great location, friendly staff
Pros:

The staff are friendly especially Sarah who really made us feel comfortable and even made printouts for us to help us with places to visit.
The location was perfect for old part of Sarajevo (Bascarsija). The rooms were clean and comfortable.

Cons:

The breakfast variety was quite limited but still nice.

2026-01-19 via Nuitee
S
Sukaena Aktham Kazel family_with_children dk
7
Pros:

Ringe

Cons:

Morgenmaden

2026-01-19 via Nuitee
N
Nenad family_with_children si
7
2026-01-19 via Nuitee
A
Amar extended_group hr
10
Pros:

Odlična lokacija,čisto,uredno ljubazno osoblje za sve sta vam treba tu su na usluzi,parking osiguran.
Sve preporuke

2026-01-19 via Nuitee
E
Ebrar solo_traveller tr
7
Pros:

tesis genel olarak temizdi, konumu harika tramvaya 1 dk yürüme mesafesinde. kahvaltısı çok iyidi çeşit fazlaydı

Cons:

tuvalet kağıtları inanılmaz inceydi. ben havlu kullanmak istemediğim için elimide peçeteyse sildim ve incelikten elimir yapışıp durdu

2026-01-19 via Nuitee
D
Danijela extended_group ba
9
Ok
Pros:

Lokacija i garaza i susretljivost djevojaka na pultu.

Cons:

U 8.15 dorucka nije bilo ..slabo azuriranje kuhinje
Veliki broj gostiju ostalo gladno i u cudu gdje obecani dorucak.
Veliko razocarenje

2026-01-19 via Nuitee
G
Gábor extended_group sk
9
2026-01-19 via Nuitee
K
Kevin extended_group ca
8
2026-01-19 via Nuitee