Amber Hotel

Hotels
7.7 (836 reviews)
26 Safvet-bega Bašagića , Sarajevo , ba

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Ironing service
Car hire
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
6.94
Reviews mentioned issues with cleanliness, including mold in bathrooms and unclean areas.
Service
8.91
Staff were generally described as friendly and accommodating, with positive experiences reported.
Location
9.45
Frequently praised for its excellent location, central and convenient for transportation.
Room Quality
6.9
Negative feedback regarding room size and condition, including reported issues with bathrooms.
Amenities
7.43
Some amenities were available but critiqued for quality and maintenance.
Value for Money
7.39
Mixed opinions on value, with some guests feeling the cost did not match the experience.
Food and Beverage
6.44
Breakfast and food quality received negative remarks, suggesting it was below expectations.
Overall Experience
8.11
Overall experience is considered average; however, improvements are needed in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 23:35

Property Description

Luxurious Accommodation
Amber Hotel, a 4-star property in Sarajevo, offers air-conditioned rooms with free WiFi and private bathrooms. Guests can enjoy the convenience of private parking on site and amenities like a wardrobe and kettle in each room.

Multilingual Support
At the 24-hour front desk, guests are welcomed by staff fluent in Bosnian, German, English, and Croatian, ensuring a seamless stay for international travelers.

Prime Location
Conveniently located near Sarajevo's top attractions including Sebilj Fountain, Bascarsija Street, and Latin Bridge, Amber Hotel is the perfect base for exploring the city. With a paid airport shuttle service, travel to and from Sarajevo International Airport is hassle-free.

Book your stay at Amber Hotel now for a memorable experience in Sarajevo!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 836 reviews
Cleanliness: 6.94
Service: 8.91
Location: 9.45
Room Quality: 6.9
Amenities: 7.43
Value for Money: 7.39
Food and Beverage: 6.44
Overall Experience: 8.11
L
Leona extended_group at
10
2026-06-05 via Nuitee
Ömer family_with_children tr
7
Pros:

Konum

2026-06-05 via Nuitee
N
Nasrettin solo_traveller tr
1
Pros:

çok kötü 0 yıldız 70 € verdim
iptal edemedim 20€ otopark parası verdim araba günlük 30€ kiraladım 20€ otopark aldılar heram olsun
kahvaltı çok kötü tavsiye etmiyorum

2026-06-05 via Nuitee
B
Bogdan solo_traveller ro
8
Pros:

Location.

Cons:

Small room, poor breakfast

2026-06-04 via Nuitee
D
Damiano extended_group it
7
2026-06-03 via Nuitee
A
Amela family_with_children at
4
Habe mir mehr erwartet für den Preis. Wegen des Schimmels kommen wir nicht wieder.
Pros:

Die Lage ist super, Personal sehr freundlich und hilfsbereit, Auto auf dem Dach sehr sicher. Frühstück etwas wenig Auswahl aber oke.

Cons:

Das erste Zimmer hat sehr nach Schimmel gestunken, den Geruch konnte man nicht aushalten. Wir haben dann ein anderes Zimmer bekommen, das nicht so gestunken hat, aber oberhalb der Dusche war die Decke komplett verschimmelt, die ganze Decke war schwarz. Man erklärte uns dann, dass alle Zimmer so sind. Ich finde es sehr schade, dass es nicht renoviert wird, weil es an und für sich ein sehr nettes Hotel mit einer super Lage ist.

2026-06-02 via Nuitee
D
Domen family_with_children si
8
2026-06-02 via Nuitee
F
Filippo extended_group it
8
Pros:

Vicinanza al centro storico

Cons:

Colazione un po’ povera

2026-06-02 via Nuitee
M
Maria couple hu
7
2026-06-01 via Nuitee
L
Laura extended_group it
9
Ottima posizione
Pros:

Posizione in pieno centro e parcheggio (a pagamento, 5€ tutto il giorno) per la moto.

Cons:

Colazione poco internazionale

2026-05-31 via Nuitee
T
Tatijana solo_traveller hr
8
2026-05-31 via Nuitee
E
Esra extended_group de
7
2026-05-30 via Nuitee
R
Rainer extended_group de
3
2 Tage sind ein Tag zu viel
Pros:

Frühstück war schlecht

Cons:

Das Bad war klein und an der Decke war Schimmel

2026-05-30 via Nuitee
N
Nikola solo_traveller de
10
2026-05-28 via Nuitee
F
F E - YEMEN family_with_children lc
1
The Worst Hotel
Pros:

Nothing.
Just location near old town.

Cons:

Water gun tap dripping making floor wet. Had to use towels all-day long.
Shower tap kept falling off. Had to temporarily fix it everyday by myself.
Told 3 receptionists several times about water problem. They didn't seem to care although we stayed for 5 nights.
Small blanket not enough for king-size bed.
Short curtains. Gaps letting light into room.
Window above room's door. Flooding the room with light from corridor all night long.
Room cleaning, not great.
Breakfast, little choices

2026-05-28 via Nuitee
J
Jacek solo_traveller pl
8
2026-05-28 via Nuitee
W
Wolfgang extended_group at
10
2026-05-27 via Nuitee
F
Frank solo_traveller gb
10
Very welcoming and friendly city and the amber hotel is in the perfect location for a visit to saraj
Pros:

The Receptionist was friendly, Attentive and helpful. The room was clean and bed was comfortable. Located in The Old Town it is walking distance to most sightseeing attractions.

2026-05-26 via Nuitee
C
Christina couple at
7
2026-05-26 via Nuitee
V
Vane solo_traveller mk
10
2026-05-25 via Nuitee