Cheval Gloucester Park at Kensington

Hotels
Cheval Apartment
9.8 (294 reviews)
Ashburn Place, Kensington, London, England, SW7 4LL , London , GB

Children allowed
Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Bug infestation
High cost for limited services

Categories

Cleanliness
9.28
Issues reported with bug infestations and broken appliances reduced the cleanliness score.
Service
10
Staff were helpful and polite, though some issues were not addressed satisfactorily.
Location
10
Excellent location close to public transport and amenities.
Room Quality
9.78
Room was large and clean on the surface, but issues with beds and amenities were noted.
Amenities
9.78
Missing expected amenities and snacks compared to previous stays.
Value for Money
9.78
Perceived high costs with limitations on amenities and services.
Food and Beverage
9.78
Limited snacks and drinks compared to prior experiences.
Overall Experience
10
Generally positive experiences, despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:11

Property Description

Experience unparalleled comfort at Cheval Gloucester Park, your perfect London escape.

Recreational Amenities
Take advantage of our state-of-the-art fitness center or unwind in our lush garden, providing a serene retreat amidst the buzz of the city.

Spacious Accommodations
Our 98 air-conditioned rooms feature fully-equipped kitchens, private balconies, and modern amenities including flat-screen TVs and DVD players, ensuring you feel at home while you explore London.

Prime Location
Nestled in the heart of London, you're just a short stroll from iconic attractions such as the Natural History Museum, Kensington High Street, and the Royal Albert Hall, making it easy to soak in the city's rich culture.

Don't miss out on an unforgettable stay—book your stay at Cheval Gloucester Park today!

Important information:

  • The property is professionally cleaned.
  • Contactless check-in is available.

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Smoking

    No smoking

  • Pets

    Pets welcome

See all policies

Location

Guest Reviews

9.8
Based on 294 reviews
Cleanliness: 9.28
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.78
Value for Money: 9.78
Food and Beverage: 9.78
Overall Experience: 10
A
Augustine couple ng
9
Pros:

The staff there always went above and beyond. Additionally, who doesn't appreciate free water? The cleaning team were also excellent. Perfect location as well.

2026-03-24 via Nuitee
K
Khaled solo_traveller ae
9
2026-03-18 via Nuitee
A
Alex couple gb
6
2026-03-14 via Nuitee
N
Nicole couple au
10
2026-03-13 via Nuitee
R
Rong family_with_children gb
10
2026-03-09 via Nuitee
N
NABILA ZAYED extended_group ae
10
Pros:

Everything was perfect and they were so kind with us and the service was amazing

2026-03-09 via Nuitee
A
Anne couple pt
10
Love this place
Pros:

Warm, clean and comfortable

Cons:

Nothing

2026-03-06 via Nuitee
S
Sara couple qa
10
The most luxurious apartments experience I have ever been
Pros:

The staff were very professional and helpful

Cons:

Nothing

2026-02-26 via Nuitee
S
Sultan family_with_children ae
10
2026-02-14 via Nuitee
A
Abdelhadi family_with_children gb
10
2026-02-09 via Nuitee
S
Salwa couple qa
10
احلى اقامة
Pros:

كل شيء الموقع والنظافة كثير من المطاعم حواليك والأثاث مجدد والتنظيف ممتاز والموظفين على قدر كبير من الاحتراف خصوصا جولييت وتتاجرين وكل مرة ازور لندن سوف اسكن فيه

Cons:

لاشيء

2026-02-08 via Nuitee
M
Mohammed couple ae
10
First time I enjoyed staying in a hotel without missing home
Pros:

Every thing the space the toilet the bedroom every thing is perfect

Cons:

Nothing

2026-02-08 via Nuitee
L
Latifa couple ae
10
Pros:

الفندق بشكل عام

Cons:

دخول الفندق وايد متشددين بالوقت استلام الشقه و الخروج على الوقت …

2026-01-28 via Nuitee
L
Latifa extended_group ae
10
اطمئنان
Pros:

ممممممممممتاز

Cons:

ولا شي

2026-01-28 via Nuitee
L
Latifa couple ae
10
الراحه النفسيه
Pros:

مميز

Cons:

ولا شي

2026-01-28 via Nuitee
A
Abdulla couple qa
10
2026-01-25 via Nuitee
T
Taiba extended_group ae
10
جميل
Pros:

النظافة، والشقة واسعة، والأمان والموظفين متعاونين جدا.

Cons:

-

2026-01-19 via Nuitee
M
MOHSEN family_with_children gb
6
Not So Plesant this time!
Pros:

It wasn’t first time we were staying so we were expecting same previous experience, However we have found the Staff smiling but reluctant to help

Cons:

We’ve found the staff reluctant to help, the £4k a weekend apartment was given on ground floor right above the underground station we had constant train noise every 5 minute all day and night , We have told the staff and no action taken and told hotel is busy! No room to book us for a cinema over 3 days stay, no views out of the windows of ground floor but the street and backyard.

2026-01-19 via Nuitee
M
mariam family_with_children kw
10
Unforgettable memories
Pros:

Everything

Cons:

Everything is excellent

2026-01-19 via Nuitee
S
Sultana family_with_children ae
9
2026-01-19 via Nuitee