Share this hotel
Facilities
Property facilities
-
Health or beauty spa nearby
-
Offsite parking discounted rates available
-
Guest education on local ecosystems and culture
-
Fitness facilities (surcharge)
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
Restaurant
-
Room service
-
Terrace
-
Pets allowed
-
Luggage storage
-
Safety deposit box
-
Tour desk
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Hot tub/Jacuzzi
-
Car hire
-
Massage services
-
Private check-in/check-out
-
Shared lounge/TV area
-
Board games/puzzles
-
Shuttle service (additional charge)
-
Concierge service
-
Wheelchair accessible
-
Allergy-free room
-
Evening entertainment
-
Adult only
-
Lower bathroom sink
-
Entertainment staff
-
Outdoor furniture
-
Coffee Shop on site
-
Fruits
-
Pet bowls
-
Steam room
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
Access to health care professionals
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Key card access
-
Mobile app for room service
-
Happy hour
-
Cooking class
-
Television in common areas
-
Billiards or pool table
-
Free wired internet
-
Snack bar/deli
-
Self parking (surcharge)
-
Airport transportation - pickup (surcharge)
-
Airport transportation - drop-off (surcharge)
-
Beach umbrellas
-
Free pool cabanas
-
Pool sun loungers
-
Offsite parking discounted rates available
-
Beach yoga on site
-
Fitness facilities (surcharge)
-
Internet access
-
Games
-
Housekeeping on request
-
Concerts/live shows
-
Wine release events
-
Exercise/lap pool
-
Japanese garden
-
Covered parking
-
Health or beauty spa nearby
-
Swimming nearby
-
Hosted evening meal (reserve)
-
Bicycle-friendly property
-
Guest education on local ecosystems and culture
-
Vegetarian menu options available
-
Accessible shuttle
-
No accessible shuttle
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation with Premium Amenities
Hotel Milam in Tulum offers a lavish stay just 4.4 km from the Tulum Archeological Site. The 5-star property boasts free bikes, private parking, an outdoor pool, and a fitness centre.
Elegant Rooms and Scenic Views
Guests can unwind in air-conditioned rooms with private bathrooms, some featuring pool views and terraces. The hotel also provides a garden, a restaurant serving delicious meals, and a bar for evening drinks.
Relaxation and Recreation
Enjoy a refreshing swim, workout at the fitness centre, or indulge in a game of billiards. For business travelers, there's a convenient on-site business centre and a hot tub to unwind after a busy day.
To experience luxury and comfort in Tulum, book your stay at Hotel Milam now.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Location
Guest Reviews
I don’t like it I love it
Le staff, la déco de l’hôtel, la chambre, le petit dej
La chambre est très humide et la valise sentait l’humidité pour le reste du séjour
Great hotel and surroundings. Staff is friendly and professional and always ready to help.
Nothing
Nothing. Unfortunately, there was not a single aspect of this stay that met even basic expectations.
The in-room jacuzzi was completely unusable: ice-cold, impossible to heat, and created so much humidity that we could not sleep at night. The outdoor shower was freezing at night and the hot water was not enough for two people, forcing us to wait between showers. Extremely poor service, long check-in delays, noise from the road, high humidity, insects, and no refund despite leaving early.
great setup
staff really slow at breakfast, hotel has much potential but does not make use of it, restaurant closes early
L’architecture est tres bien faite, l’hotel est beau à voir
To be honest, the place is very beautiful.
But some points unfortunately disappointed us, for a night at ~30k MXP…
- The sink/tap in our room was not working properly. When I turn it on, the water splashes everywhere and it stained my clothes. I needed to come to you to get it fix by the maintenance staff
- The swimming pool is very dirty, with lots of things floating in the water. We couldn’t enjoy it :/ we ask someone from the staff, she replies she’ll come back (but never came)
- Someone from the staff entered our room around 10 pm while my wife was in the bathroom, even though the Do Not Disturb sign was on. That is unacceptable. We don’t enter in a private room like that.
- None of the electrical socket are functioning normally
- Issue with the shower : we had hot water for 2–3 minutes and then nothing… and the shower tray is clogged, leaving stagnant water.
The manager was very nice and offered us breakfast as a compensation, but it doesn’t left us with a positive perception..
Peaceful 😌
The room was too cold
The hotel is beautiful, the villa was mostly comfortable. The staff was great, very helpful with everything we needed.
The hot water in the shower ran out after 2-3 minutes. They fixed the boiler but the water only lasted 7-8 minutes.
Our stay at Hotel Milam was beyond amazing. Everything from the beautiful design to the peaceful atmosphere was absolutely perfect. The rooms were spotless and stylish, the service was outstanding, and every detail felt thoughtfully curated. A true hidden gem in Tulum — we can’t wait to come back
Absolument tout. C’était parfait
La Clim trop froide en chambre
Funcionários e quartos
Localização
Le standing, le confort, la piscine privée et chauffée dans la chambre, très bonne qualité de wifi, personnel super attentionné et toujours disponible, la restauration
לפני שנה התארחנו כזוג בסוויטה מהממת נקיה ומאובזרת קומפלט התפעלנו מהמלון וחזרנו שוב . השנה לקחנו וילה כי הגענו קבוצה גדולה חדר האוכל והסלון בוילה מהממים אך החדרים עצמם קטנים מאוד דורשים שיפוץ לא מתוחזקים ומיושנים בחדר האמבטיה היה מקלחון מיושן שנאלצתי לבקש שיתקנו אותו. ציפינו ממלון ברמה זו להשקיע גם בחדרי הוילה
חדרי השינה בוילה והמקלחות דורשים שיפוץ וניקיון!
The grounds are absolutely beautiful and very well kept. It felt like an Oasis. The staff is top tier as well.
The property sit beautifully in a jungle like experience. We loved how the pool ran from the from of the property all the way to the back. The staff was super friendly and very responsive to any and all of our request and needs. We absolutely loved how responsive the messages were from the front desk staff starting way before our trip all the way after our stay.
During our stay we did not have any issues to bring up.
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
