LUXE Lagoon

Hotels
8 (35 reviews)
CC 164, Street Number 197 , kolkata , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Airport shuttle
See all facilities

Review Highlights

Pros:
Cooperative staff
Good location
Friendly service
Clean rooms
Value for money
Cons:
Cleanliness issues
Extra charges for room size

Categories

Cleanliness
6.96
Cleanliness mentioned as an issue in the reviews.
Service
8.43
Staff is described as polite and helpful, with special mention of professionalism.
Location
7.97
Location described as good and peaceful with various attractions nearby.
Room Quality
7.92
Rooms described as big, clean, and well-maintained.
Amenities
7.95
Amenities are decent and suitable for a good stay.
Value for Money
8.91
Described as beautiful rooms at a very good price.
Food and Beverage
7.96
Standard quality for this hotel tier.
Overall Experience
7.93
Generally positive feedback with recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:30

Property Description

Modern Amenities
LUXE Lagoon offers air-conditioned rooms with free WiFi, private bathrooms, and flat-screen TVs, ensuring a comfortable stay for guests.

Convenient Location
Situated in the New Town district, our hotel provides easy access to Sealdah Railway Station, M G Road Metro Station, and Esplanade Metro Station.

Relaxing Atmosphere
Guests can unwind on the hotel's terrace or balcony, enjoying a peaceful retreat away from the bustling city.

You're just a booking away from experiencing the luxury and comfort of LUXE Lagoon.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 35 reviews
Cleanliness: 6.96
Service: 8.43
Location: 7.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 7.93
K
Karmakar • solo_traveller • in
1
Pros:

Nothing

Cons:

They have nano rooms and they didn't mention in their rooms description. Booked from booking app which shows 1530/- and when went there the receptionist told we have booked nano rooms which they didn't mention earlier when called for booking confirmation with property owner and when I said okay with nano room and then receptionist ask me to pay 1600/- so I informed it says amount 1530/- then receptionist goes outside called sardarjee and he came inside and says no nano rooms available anymore one was there book it was having guests so need to pay around 2500/- for deluxe room so we said why didn't it mentioned while booking said nothing can be done want to have room or not. I said no we don't want it and moved to another hotel.

2026-09-13 • via Nuitee
M
Mandal • solo_traveller • in
6
Pros:

Staffs are good

Cons:

It's not value for money...room is too small comparing to the charges

2026-08-28 • via Nuitee
A
Ayan • solo_traveller • in
10
Pros:

Cleanness, service

Cons:

Nothing

2026-08-20 • via Nuitee
R
Roy • solo_traveller • in
10
Comfortable
Pros:

Great budget friendly and quite hotel with a facility of 3 star category. Easy access from the Kolkata Airport. Staff behavior is good.
Overall,we had a good stay..

2026-08-04 • via Nuitee
M
Mondal • solo_traveller • in
4
2026-07-19 • via Nuitee
F
Farhad • solo_traveller • in
10
Honest Review
Pros:

The hotel was clean and modern, The staff was exceptional showcasing utmost professionalism leaving impressive remarks. The environment was quiet and calm. Will stay again for sure.

Cons:

There was none in particular and nothing overall, was impressed by the staff's utmost care for the choice of rooms. Definitely worth every penny of money spent.

2026-06-04 • via Nuitee
J
Jana • solo_traveller • in
10
Pros:

Best hotel at Newtown.Stay worry free.We have stayed here for two days. Room provided was clean and in excellent condition.The staffs are really nice, helpful and polite. They try their best. Service is outstanding. Felt like home, really.If you want 5 star service in a low budget then definitely visit here once..
Highly Recommended💯

2026-05-26 • via Nuitee
K
kavya • solo_traveller • in
10
Pure Hospitality💯
Pros:

The hotel is located at very convenient location near to Bus stand and walkable distance from Biswa Bangla Convection centre.
The staff is very polite ,Rooms are very clean and well maintained.I would like to thank you all from the bottom of my heart for making my stay peaceful and safe. I definitely will visit again whenever I travel to Kolkata.If you are looking for a chaos free, away from the city noise stay in Kolkata,The entire area reflects comfort. The lights and friendly staff made it feel like a place where you could truly relax.
you can go for this one. Overall a very pleasant stay..

2026-05-25 • via Nuitee
J
Jain • couple • in
1
Pros:

Didn't liked at all

Cons:

Didn't liked at all

2026-05-24 • via Nuitee
D
dinesh • couple • in
1
2026-05-20 • via Nuitee
B
Bhaskar • solo_traveller • in
1
Cons:

Staff people was fraud. There was no room available at the booking price. They were trying to convert for another room with a high price.

2026-05-09 • via Nuitee
D
Dome • couple • in
6
2026-02-11 • via Nuitee
H
Hengul • family_with_children • in
10
Pros:

It is very nice place to stay.The owner and supporting staffs are very cooperative.The place is adjacent to Biswa Bangla gate and near to Eco park,Wax museum,airport etc.I recommend this hotel for 👪 families as the room facilities are good.

2025-10-01 • via Nuitee
R
Ratnajeet • solo_traveller • in
8
Good hotel for a stop however call the property beforehand
Pros:

The location of the hotel was good with axis mall nearby and it was quite peaceful.The manager and the staff are polite and the amenities are decent.

Cons:

The manager although very polite charged an extra 800 bucks for a bigger room which i actually didn't need..the room although bigger with all the amenities should have been pre informed.

2025-09-30 • via Nuitee
S
Singh • couple • in
7
Pros:

Cleanliness

Cons:

Location

2025-09-13 • via Nuitee
J
June • extended_group • in
7
NE
Pros:

Location is good

Cons:

Cleanliness

2025-08-19 • via Nuitee
A
Arora • family_with_children • in
10
Best Property Value for Money New Property Prime Location
Pros:

Beautiful Room open area very good location all amenities price is also very good staff is very helpful

2025-08-17 • via Nuitee
B
Balmiki • couple • in
10
Pros:

It was very much comfortable stay at luxe lagoon the rooms are well maintained

2025-08-04 • via Nuitee
S
sah • extended_group • in
10
Very much happily recommend
Pros:

The luxe lagoon provides one of the best rooms big & clean rooms the hotel is at great location📍 the service what they give is top notch special recommendations to Mr Avinash he is available to help 24 hr very much professional guy highly recommend to everyone

2025-07-18 • via Nuitee
G
gupta • family_with_children • in
10
Pros:

Good staff clean room good service

2025-07-13 • via Nuitee