Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Ultra clean hotel
Amazing staff
Good location
Cons:
Can smell exhaust fumes
Accessibility issues with uphill paths

Categories

Cleanliness
9.28
Multiple reviews highlight the hotel being ultra clean with attention to hygiene.
Service
9.75
Staff are described as amazing, very helpful, and friendly, communicating well in multiple languages.
Location
9.29
Many reviews mention a good location close to main attractions, though some mention accessibility issues.
Room Quality
9.24
Rooms are spacious, comfortable, and well-equipped, receiving frequent positive comments.
Amenities
8.77
Facilities like a laundry machine and kitchen are mentioned as complete, but some minor issues noted.
Value for Money
9.23
Value is perceived as high considering the services and amenities provided.
Food and Beverage
8.28
No significant mentions of food services; rating based on general expectations.
Overall Experience
9.75
Overall a very positive sentiment with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:00

Property Description

Modern Comfort and Convenience
Stay`sOTARU offers a comfortable stay with air-conditioned rooms, free WiFi, and city views. Each room comes with a private bathroom, fridge, microwave, and balcony for a relaxing experience.

Relaxation and Recreation
Unwind in the hotel's hot tub after a day of exploring nearby attractions like Otarushi Zenibako City Center and Otaru Canal Park. Enjoy the convenience of non-smoking rooms equipped with free toiletries, bed linen, and towels.

Convenient Location
Located just 1.7 km from Otaru Station, StaysOTARU provides easy access to transportation options. Explore the area with Shin-Sapporo Station and Sapporo Station within reach. Book your stay now and experience comfort and convenience at StaysOTARU.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.2
Based on 1071 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 8.28
Overall Experience: 9.75
K
Keri • extended_group • us
10
Wonderful location, comfortable beds, parking, and very nice staff!
Pros:

Convenient location

Cons:

N/A

2026-06-06 • via Nuitee
哈嚕萱 • solo_traveller • tw
8
2026-06-05 • via Nuitee
L
Lee • extended_group • kr
9
Pros:

중심가에 근접해 있어서 좋았구요, 시설이 최신시설이라 좋았습니다. 무엇보다 1층에 만들어놓은 다과 및 얼음메이커 그리고 음식을 만들때 필요한 각종 조미료등의 무상제공코너가 아주 좋았습니다. 섬세함과 아이디어가 굿!!!! ( 그리고 한국어 직원이 있어서 너무 좋았음 )

Cons:

단 한가지 아쉬운점은 온수를 위해 보일러가 가동될때 기름냄새가 납니다.. ( 방마다 개별보일러가 있는데 이 보일러가 완전연소가 안되거나 혹은 배기가스를 내보내는 장치가 문제가 있는거 같습니다.. ) 방안에서 기름 냄새가 많이 나요..
민감한 사람들은 창문을 열수 밖에 없음..

2026-06-04 • via Nuitee
J
joo kheng • family_with_children • sg
9
Pros:

The room is big . However the beds were too soft for my liking. The rooms are very clean and they even provide hanging rack and also water and snacks in the lobby. The receptionist is also very friendly. The location is near to main area but it’s an uphill walk.

Cons:

The soft beds

2026-06-03 • via Nuitee
H
Han Seah • extended_group • sg
10
Amazing Otaru town. Beautiful
Pros:

Close proximity to the walking street. Huge apartment with full kitchen.

Cons:

Parking can be a challenge for huge car. Reversing and parking unless carpark is empty.

2026-06-02 • via Nuitee
I
Ikue • couple • jp
10
2026-06-01 • via Nuitee
J
Jung Chou • extended_group • tw
9
2026-06-01 • via Nuitee
C
Chih-Hsun • couple • tw
10
Pros:

The spacious room and the perfect location of the property where it only took me a few minutes walk to the main tourist attractions in Otaru.

Cons:

Nothing

2026-05-31 • via Nuitee
Y
Yukari • family_with_children • jp
9
2026-05-31 • via Nuitee
C
Chun Keet • extended_group • my
10
2026-05-30 • via Nuitee
A
Amelyn Chong • solo_traveller • my
9
Pros:

Value of money

2026-05-29 • via Nuitee
J
JIA-JUN • family_with_children • tw
10
Pros:

住宿位子位於山坡上,路有一點小條
但櫃台人員英文流利
房間非常大間,廚房用品也一應具全

2026-05-28 • via Nuitee
二中 • couple • tw
10
2026-05-27 • via Nuitee
C
Chunchieh • extended_group • tw
9
Pros:

大致上都不錯，入住是需先到櫃檯報到，
然後才會知道車位是哪個編號（應該可以事先告知）
空間一家4口很足夠
但行李箱要全部打開，可能沒有空間走動
另外備有咖啡機、製冰機和飲水機，
請櫃檯人員要記得補水，
早上要喝個咖啡，發現咖啡機沒有水，
旁邊的飲水機也都沒水。
開車的部分，道路有點狹小，
聯外道路的路面不平整，需特別注意⚠️

Cons:

早上發現咖啡機沒有水，
旁邊的飲水機也都沒水，
請櫃檯人員要記得補水，
開車的部分，道路有點狹小，
聯外道路的路面不平整，需特別注意

2026-05-26 • via Nuitee
S
Suk Ling • couple • hk
10
大致非常滿意這次住宿的經驗，工作人員會細心編排駕車人士的泊車位置，所以不會出現不足夠車位的情況，入住和check out都非常方便，職員亦講解10分清楚，也有簡單的咖啡和各類茶茶飲供
Pros:

民宿地方寬闊，設計時尚，設備齊全，每個房間都設有洗衣機，且能乾衣，不過乾衣程度並不完全，需要掛晾一會兒才能竿頭，唯一缺點就是民宿處於山上，只適合自駕人士，其他都滿意

Cons:

唯一缺點就是民宿處於半山之上，如不是自駕，會比較麻煩

2026-05-26 • via Nuitee
L
Linda • solo_traveller • au
10
Wonderful!
Pros:

Good location, on-site parking, lovely welcome.

Cons:

Nothing

2026-05-25 • via Nuitee
Y
Yuhan • family_with_children • tw
9
Pros:

房間、浴室整體空間都挺大的
停車方便
餐廚具也算完備
走路至界町通約5-6分鐘，很近

Cons:

晚間不明原因跳電多次

2026-05-22 • via Nuitee
P
Purnomo • extended_group • id
10
2026-05-21 • via Nuitee
七海 • couple • jp
8
よかった
Pros:

湯船も広いし、ロケーションもいい、キッチンもあってすごかった

Cons:

立地がちょっと不便

2026-05-21 • via Nuitee
秝汝 • family_with_children • tw
10
Pros:

空間舒適!床也很好睡!1樓有咖啡機點心糖果試吃之後還去超市買回台灣請朋友吃!還有公共使用調味品讓我們烹煮非常方便可供非常滿意

2026-05-20 • via Nuitee