Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Ultra clean hotel
Amazing staff
Good location
Cons:
Can smell exhaust fumes
Accessibility issues with uphill paths

Categories

Cleanliness
9.28
Multiple reviews highlight the hotel being ultra clean with attention to hygiene.
Service
9.75
Staff are described as amazing, very helpful, and friendly, communicating well in multiple languages.
Location
9.29
Many reviews mention a good location close to main attractions, though some mention accessibility issues.
Room Quality
9.24
Rooms are spacious, comfortable, and well-equipped, receiving frequent positive comments.
Amenities
8.77
Facilities like a laundry machine and kitchen are mentioned as complete, but some minor issues noted.
Value for Money
9.23
Value is perceived as high considering the services and amenities provided.
Food and Beverage
8.28
No significant mentions of food services; rating based on general expectations.
Overall Experience
9.75
Overall a very positive sentiment with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:00

Property Description

Modern Comfort and Convenience
Stay`sOTARU offers a comfortable stay with air-conditioned rooms, free WiFi, and city views. Each room comes with a private bathroom, fridge, microwave, and balcony for a relaxing experience.

Relaxation and Recreation
Unwind in the hotel's hot tub after a day of exploring nearby attractions like Otarushi Zenibako City Center and Otaru Canal Park. Enjoy the convenience of non-smoking rooms equipped with free toiletries, bed linen, and towels.

Convenient Location
Located just 1.7 km from Otaru Station, StaysOTARU provides easy access to transportation options. Explore the area with Shin-Sapporo Station and Sapporo Station within reach. Book your stay now and experience comfort and convenience at StaysOTARU.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.2
Based on 1008 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 8.28
Overall Experience: 9.75
旻芳 • extended_group • tw
9
2026-04-23 • via Nuitee
J
JIA-CI • couple • tw
10
Pros:

設備齊全，一樓有停車位，很方便

Cons:

沒有

2026-04-22 • via Nuitee
S
SHIHO • extended_group • au
9
素晴らしかった
Pros:

清潔。景色が良かった。静かで快適。

Cons:

繁華街がすぐ近くだが、徒歩だったので坂を上って回り道で歩くのが少しきつかった。自家用車やタクシーなら問題なし。

2026-04-22 • via Nuitee
L
LIU • couple • tw
9
有免費停車場，離小樽運河一小段路，設備齊全，住宿舒適，有一位會中文的服務人員態度很好。下次還會想入住
Cons:

無

2026-04-22 • via Nuitee
W
WEN FENG • solo_traveller • tw
10
Pros:

很大 很乾淨

Cons:

需要爬坡

2026-04-22 • via Nuitee
W
Wen Jing • solo_traveller • my
8
2026-04-21 • via Nuitee
L
Lei • solo_traveller • hk
8
一切都很好，性價比亦高
Pros:

環境清潔、寧靜。設施新淨。

Cons:

住宿環境比較偏僻，自駕遊會比較方便

2026-04-21 • via Nuitee
Y
Ying Chi • family_with_children • tw
9
Pros:

床的舒適度很高，設備齊全，風景極佳，有中文的櫃檯人員，空間很大

Cons:

沒有~

2026-04-20 • via Nuitee
A
Austin • family_with_children • tw
9
2026-04-20 • via Nuitee
R
Richard • extended_group • tw
10
2026-04-20 • via Nuitee
W
WEICHUN • solo_traveller • tw
10
2026-04-20 • via Nuitee
N
naoki • extended_group • jp
9
2026-04-19 • via Nuitee
Y
yi-han • couple • tw
10
Pros:

房間寬敞乾淨整潔

Cons:

接待人員態度不好

2026-04-16 • via Nuitee
P
Pin Jung • couple • tw
10
2026-04-16 • via Nuitee
D
Daniel • couple • au
9
Pros:

Spacious room, good amenities and kitchen stuff. Decent wardrobe and bathroom. Has a washer dryer combo as well. Walking distance to main street/downtown.

Cons:

A shoe rack of sorts would be nice.

2026-04-16 • via Nuitee
H
Huihsuan • family_with_children • tw
10
2026-04-13 • via Nuitee
T
TING HUAN • extended_group • tw
10
有停車場 離逛街地方也很近 很舒服！
Pros:

廚房很齊全
一樓有各式各樣調味料
洗澡很舒服😌

Cons:

沒有

2026-04-13 • via Nuitee
H
Hercules • family_with_children • tw
9
2026-04-13 • via Nuitee
N
Naoya • solo_traveller • jp
8
2026-04-12 • via Nuitee
C
CHANG SHIH • solo_traveller • tw
10
Pros:

店員跟房間都很好

2026-04-12 • via Nuitee