Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Ultra clean hotel
Amazing staff
Good location
Cons:
Can smell exhaust fumes
Accessibility issues with uphill paths

Categories

Cleanliness
9.28
Multiple reviews highlight the hotel being ultra clean with attention to hygiene.
Service
9.75
Staff are described as amazing, very helpful, and friendly, communicating well in multiple languages.
Location
9.29
Many reviews mention a good location close to main attractions, though some mention accessibility issues.
Room Quality
9.24
Rooms are spacious, comfortable, and well-equipped, receiving frequent positive comments.
Amenities
8.77
Facilities like a laundry machine and kitchen are mentioned as complete, but some minor issues noted.
Value for Money
9.23
Value is perceived as high considering the services and amenities provided.
Food and Beverage
8.28
No significant mentions of food services; rating based on general expectations.
Overall Experience
9.75
Overall a very positive sentiment with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:00

Property Description

Modern Comfort and Convenience
Stay`sOTARU offers a comfortable stay with air-conditioned rooms, free WiFi, and city views. Each room comes with a private bathroom, fridge, microwave, and balcony for a relaxing experience.

Relaxation and Recreation
Unwind in the hotel's hot tub after a day of exploring nearby attractions like Otarushi Zenibako City Center and Otaru Canal Park. Enjoy the convenience of non-smoking rooms equipped with free toiletries, bed linen, and towels.

Convenient Location
Located just 1.7 km from Otaru Station, StaysOTARU provides easy access to transportation options. Explore the area with Shin-Sapporo Station and Sapporo Station within reach. Book your stay now and experience comfort and convenience at StaysOTARU.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.2
Based on 1111 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 8.28
Overall Experience: 9.75
N
NAOMI • couple • jp
9
2026-06-28 • via Nuitee
S
sunny • solo_traveller • tw
10
還想再去
Pros:

旅行19天自駕，CP值最高的公寓式酒店，接待人員是一位高挑女性，端莊且英文能力好，服務人員都很親切。房內是中島廚房，床舖很好睡軟硬適中，洗衣機為直立洗烘一體，洗沐用品佳，泡澡可以看海景絕佳，設備非常齊全且有免費停車位。步行至堺町通商店街3分鐘，運河6分鐘，有自駕的旅人們還可以去天狗山花栗鼠公園餵食（導航花栗公園，，幾個步道路線平緩。余市買海鮮煮火鍋（公寓內餐具齊全），前往二港（步行7分鐘）釣魚或買蝦味鮮餵海鷗（超市購買），逛街採買都非常方便，真是完美5日遊！

Cons:

沒有

2026-06-27 • via Nuitee
Y
YU LIANG • couple • tw
9
Pros:

房間內應有盡有，住起來很舒適

Cons:

毛巾較薄

2026-06-27 • via Nuitee
S
SHE FEN • extended_group • tw
8
Pros:

價格真的很不錯

Cons:

落地窗打不開，無法享受外面的海景

2026-06-27 • via Nuitee
J
JISUN • family_with_children • us
10
2026-06-26 • via Nuitee
M
Mayumi • solo_traveller • ca
9
Pros:

very convenient location. helpful staff. nice view.

2026-06-26 • via Nuitee
L
Low Thian Chai • solo_traveller • my
10
Pros:

Very nice view room

2026-06-26 • via Nuitee
A
Andrew • couple • sg
8
Pros:

Location of the hotel

2026-06-25 • via Nuitee
E
elevenowen • solo_traveller • tw
9
2026-06-25 • via Nuitee
K
KUO-CHENG • solo_traveller • tw
8
2026-06-24 • via Nuitee
K
Ka Cheong • solo_traveller • hk
10
2026-06-24 • via Nuitee
T
Tomomi • couple • jp
10
快適
Pros:

観光地から近く
とても良い部屋　ゆっくり過ごせた

Cons:

強いて言えば、洗濯乾燥機が個別に欲しいかな

2026-06-23 • via Nuitee
M
MUNEAKI • couple • jp
8
また泊まりたい
Pros:

清潔感があり、部屋も広くてスタッフも親切で良かったです

Cons:

ありません

2026-06-20 • via Nuitee
Y
YACHUAN • solo_traveller • tw
9
Pros:

房間很大，有小廚房跟洗衣機，隔音很好，工作人員親切，一樓有冰塊機跟咖啡機，免費停車位（先到先得），我有去鱗友朝市買帝王蟹回來吃，整體推。

Cons:

從小樽鬧區走回飯店是上坡，有點累。

2026-06-20 • via Nuitee
H
Hsiao Ying • extended_group • tw
9
2026-06-19 • via Nuitee
S
Su Li • couple • tw
10
我非常喜歡，可以看海，可以烹煮，洗衣
Pros:

小而美的設備

Cons:

爬坡

2026-06-19 • via Nuitee
S
ShenAn • family_with_children • tw
10
2026-06-19 • via Nuitee
S
Shuyu • couple • tw
8
Pros:

空間很大很喜歡～餐具非常齊全～浴缸也很大～離商店街不遠～重點有停車位可以免費停

2026-06-18 • via Nuitee
S
ShenAn • extended_group • tw
10
2026-06-18 • via Nuitee
S
Sin-Yao • extended_group • tw
10
Pros:

地點很棒

2026-06-18 • via Nuitee