H9 Hotel Nine Ulaanbaatar

Hotels
8.2 (1089 reviews)
Amar street 2, Sukhbaatar district, 8th khoroo, Ulaanbaatar, Mongolia , Ulaanbaatar , mn

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Children allowed

Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Internet access
Housekeeping on request
Wine release events
Reception hall
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Decent breakfast
Cons:
Cleanliness issues
Inconsistent service regarding billing
Small room sizes

Categories

Cleanliness
7.71
Several mentions of cleanliness issues with carpets and rooms.
Service
8.58
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
8.92
Consistently praised for its ideal location near attractions.
Room Quality
7.87
Mixed feedback; some rooms praised, others noted cramped conditions.
Amenities
8.3
Good variety of services, but some guests experienced issues.
Value for Money
7.96
Generally reasonable pricing, but controversy over charges for single occupancy.
Food and Beverage
8.11
Breakfast has been positively mentioned, but menu variety suggested needs improvement.
Overall Experience
8.18
Overall satisfying with some notable exceptions regarding service and charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:59

Property Description

Prime Location and Business Class Accommodation
H9 Hotel Nine Ulaanbaatar is conveniently located next to Chinggis Square and the government house, offering top-notch business class accommodation to travellers.

Comfortable Rooms and Modern Amenities
All 53 guest rooms are well-equipped with air conditioning, cable TV, and high-speed WiFi. The private bathrooms feature shower facilities and complimentary toiletries for a comfortable stay.

Dining and Meeting Facilities
Guests can enjoy dining at H9 Lounge, Modern Nomads Restaurant, and Double Shot Coffee and Cocktail House. Additionally, the hotel provides a functional conference room for meetings and seminars, with attentive staff available 24/7 for any assistance needed.

Book your stay at H9 Hotel Nine Ulaanbaatar for a seamless blend of comfort and convenience during your travels.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$25 per person per night when using an available cot.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1089 reviews
Cleanliness: 7.71
Service: 8.58
Location: 8.92
Room Quality: 7.87
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.11
Overall Experience: 8.18
R
Remigius • solo_traveller • de
8
2026-06-27 • via Nuitee
A
Andreas • couple • de
8
Zentral gelegenes Hotel mit TOP-Preis-Leistungsverhältnis
Pros:

Zentral und dennoch relativ ruhig gelegenes übersichtlich großes Hotel. Wir hatten ein schönes großes Zimmer zur Straße hin. Die Ausstattung war mit einem großen Bett, einer Couch und viel Stauraum recht komfortabel. Das Badezimmer war sehr groß, sogar mit Regendusche und wir hatten immer Strom und heißes Wasser.

Cons:

Die Teppichböden in Flur und Zimmer sind grundsätzlich sauber, aber schon deutlich mitgenommen und schadhaft. Bereits kurz nach dem Check-in und in den nächsten Tagen mehrfach habe ich das Desk-Personal um den Austausch der Batterien im Sage gebeten, der eine entsprechende Fehlermeldung anzeigte. Bis zur Abreise 12 Tage später ist aber leider nichts geschehen. Das Frühstück ist gut, man wird satt, leider ist es aber für Europäer nicht abwechslungsreich und das Nachfüllen und Nachlegen braucht schon mal seine Zeit.

2026-06-27 • via Nuitee
D
Dulguuntamir • solo_traveller • mn
7
2026-06-27 • via Nuitee
R
Ravi Chandra • solo_traveller • in
8
Comfortable stay at H9!
Pros:

The location is quite close to Sukhbaatar square and near several restaurants. Especially for vegetarians, there is a restaurant right behind the property. The breakfast spread was good. The room was clean. The staff at the reception were really nice and helpful. I stayed in the hotel for a night, and after a trip out of town, returned to the hotel for a further stay of three days; so four days in total. I would certainly recommend this hotel to anyone who is visiting Ulaanbaatar!

Cons:

There were three lights in the room, with a single switch for all three together. Separate switches would be helpful. I was alone, so no problem. But with two people, individual adjustment of lighting would be indeed needed. And the number of power sockets also needs to be more.

2026-06-26 • via Nuitee
E
Erdenebaatar • couple • mn
7
Its okey
Pros:

Location

Cons:

Food

2026-06-25 • via Nuitee
D
Debra • solo_traveller • au
5
Exceptional friendly staff at a budget hotel close to all central attractions.
Pros:

Close to Sukhbataar square and the Gobi store. Short walk to museums, Irish Pub and National theatre. Staff are exceptional. Helpful, polite and friendly.

Cons:

In true Mongolian style, power points don’t work, shower head faulty and doors open with tight margins

2026-06-25 • via Nuitee
M
MICHELLE • solo_traveller • au
5
It was ok
Pros:

Central location

Cons:

Needs to be updated. Smell from bathroom. Shower leaking all over the floor. Basic toiletries. No safe in room. Staff at front desk not that welcoming.

2026-06-25 • via Nuitee
M
Marc • solo_traveller • de
2
2026-06-24 • via Nuitee
K
Katsuyuki • solo_traveller • jp
9
良いロケーションの便利なホテル
Pros:

このホテルに宿泊した後、荷物をホテルに置いてもらいゴビ砂漠に２泊で行ってきました。戻ってくり時間が真夜中の１２時過ぎになってしまいましたが、フロントは問題なくチェックインできました。出発は翌朝５時でしたが、やはりフロントは問題なく対応してくれました。

Cons:

シャワーの温度調節が少し難しかったです。

2026-06-24 • via Nuitee
K
Katsuyuki • solo_traveller • jp
9
良いロケーションと美味しい食事
Pros:

スフバートル広場の近くロケーションはとても良いです。宿泊した部屋は広く、快適でした。朝食は種類も多く、とても美味しかったです。ホテルは三階から上でしたが、下の階にはレストランやバーが入っていて、とても便利でした。

Cons:

シャワーは手持ちと上からの切り替え式でしたが、切り替えると水温が結構違いました。

2026-06-24 • via Nuitee
C
Calvin Lim • solo_traveller • bn
9
Great location, comfortable and clean. Good value for money.
Pros:

Location close to the Sukhbantar Square which is convenient as everything is within walking distance. Hotel was clean and comfortable. Breakfast was plentiful and delicious. Good value for money.

Cons:

Unless you need to find parking, there isn't any space at all. If not, this place is pretty amazing.

2026-06-24 • via Nuitee
D
david • solo_traveller • au
9
Exceptional value, location, friendly, helpful and a bit quirky
Pros:

Location value professional friendly

Cons:

Nope

2026-06-22 • via Nuitee
A
Anna • solo_traveller • de
9
2026-06-20 • via Nuitee
A
Altjira • solo_traveller • au
9
Comfortable and well-located
Pros:

+ Great location - next to Sukhbaatar square, restaurants and shops
+ Great sized-room and toilet, international powerpoints, comfy bed
+ Decent self-serve buffet breakfast

Cons:

- water from tap comes out slightly "milky" but clears after a while
- entrance doorway can be a bit narrow if you have bulky luggage
- there is only 1 lift and it can be a slow wait if it is busy

2026-06-20 • via Nuitee
J
James • solo_traveller • au
8
Good pick for UB
Pros:

Good location next to the square. Comfortable room. Friendly and helpful staff. I had to leave to the airport at 3:30am so missed breakfast but they supplied me with packed sandwiches, yogurt and water. The airport transfer taxi booked by the hotel was early, comfortable and got me to the airport in good time.

Cons:

The shower worked fine during the daytime but when I tried to have one at 2:30am to wake up for the airport the water was so hot I couldn’t use it. There was no cold water at all. This is a known issue but shouldn’t cause you a problem unless you plan to wake up early for the airport. The wifi in my room was weak.

2026-06-18 • via Nuitee
U
Upender • solo_traveller • in
8
2026-06-17 • via Nuitee
S
Sandra • solo_traveller • de
8
Schönes Hotel in Top Lage
Pros:

Das Personal war sehr freundlich und hilfsbereit. Das Zimmer war ordentlich und sauber.

2026-06-17 • via Nuitee
N
Nikolina • solo_traveller • de
7
Pros:

The best thing is the location. The receptionists are very friendly and helpful. Breakfast is decent.
I stayed in a twin room, which was very spacious, especially for a solo traveler. I appreciate the free bottles of water every day . Wi-Fi is quite fast.

Cons:

The interior is outdated, especially the carpet in the room. The bathroom was very spacious, but there were no shelves or cupboards where you could put your stuff.

2026-06-17 • via Nuitee
Z
Zoe Mak • couple • gb
10
Pros:

Super convenient location next to the main square

2026-06-15 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-06-14 • via Nuitee