Casa Santos

Hotels
9.5 (54 reviews)
Casa Santos, Calle Pitahaya, 23300 Todos Santos, B.C.S. , Todos Santos , mx

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Private check-in/check-out
Shared kitchen
Adult only
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great food quality
Friendly service staff
Cons:
Cleanliness issues
Poor maintenance

Categories

Cleanliness
7.84
Reviews highlighted poor cleanliness, noting issues with breakfast hygiene.
Service
10
Overall positive feedback on staff friendliness and attention.
Location
8.31
Concerns about distance to the beach and accessibility.
Room Quality
9.85
Generally good room quality, with some noted issues in one review.
Amenities
10
Amenities were adequate but had complaints about missing items.
Value for Money
10
Perceived as great value considering overall experience.
Food and Beverage
10
Highly praised food quality, especially breakfast.
Overall Experience
10
A mix of excellent and poor experiences, balanced towards positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:11

Property Description

Luxurious Accommodation:
Casa Santos, nestled in Todos Santos, offers a luxurious stay just 800 meters from La Cachorra Beach. The rooms boast elegant decor, comfortable bedding, and private patios with stunning mountain views.

Relaxation and Convenience:
Guests can unwind by the outdoor swimming pool, explore the lush garden, or enjoy a refreshing drink on the terrace. With free private parking and room service, convenience is key at Casa Santos. The shared kitchen allows for flexibility in dining options.

Exceptional Service:
Our bilingual staff is available 24/7 at the front desk to assist with any needs and provide valuable local insights. Whether it's arranging excursions or recommending dining spots, we are dedicated to ensuring a memorable stay for all our guests.

Experience luxury, relaxation, and exceptional service at Casa Santos. Book now for an unforgettable getaway.

Check-in and check-out hours:

Location

Guest Reviews

9.5
Based on 54 reviews
Cleanliness: 7.84
Service: 10
Location: 8.31
Room Quality: 9.85
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
K
Katia solo_traveller mx
1
Hotel sobrevalorado, por mucho. Feo y pésima atención y experiencia.
Pros:

El desayuno tenía animales y telarañas. Ya ni quise probar lo demás. Asqueroso.

Cons:

Cama pandeada, cortinas rotas, pésima regadera( un día no hubo agua). Es un hotel fantasma. No hubo tumbonas. Me despertaron para preguntar si desayunaría a sus tiempos, querían limpiar habitación a sus tiempos, lejísimos de todo, no tenían paraguas, cero amables, no te ayudan a conseguir taxi, lejos del mar… y así la lista es infinita. Nunca volveré ni lo recomendaré. Horrible hotel.

2026-01-19 via Nuitee
S
Stephanie couple mx
10
If you are searching for peace design and landscape this is your place
Pros:

The design, the landscape, the peace and the whole experience was amazing.

2025-11-18 via Nuitee
S
Sara couple gb
10
Soñado
Pros:

Me encantó la comida. El desayuno es fresco y de generosa porción. La habitación muy bien pensada. Linda, cómoda y limpia!
La atención también estuvo excelente, gente muy amable y atenta. De verdad que fue una gran experiencia!! No puedo recomendarlo más.

Cons:

Nada, estuvo impecable nuestra estadía.

2025-10-26 via Nuitee
C
Christian couple co
10
2025-10-22 via Nuitee
A
Antonio couple br
8
2025-09-02 via Nuitee
D
Daniel extended_group co
10
2025-07-17 via Nuitee
F
Forke solo_traveller us
8
Great value and service and cool design
Pros:

Clean and modern

Cons:

Off bumpy dirt road

2025-07-05 via Nuitee
P
Pablo young couple mx
10
Exceptional
2025-06-23 via Nuitee
C
Christian Jazmín family
10
Pros:

Hermosa su arquitectura, una estancia muy pacifica, el desayuno nos encantó, el personal muy amable, el area comun del comedor esta muy bien equipada para cocinar y disfrutar en familia , el paisaje es maravilloso

2025-06-08 via Nuitee
A
Andy friends
10
Pros:

As advertised

2025-05-26 via Nuitee
A
Anusha young couple us
10
Exceptional
2025-05-03 via Nuitee
B
Brenda young couple mx
5
This is NOT hotel it’s an AIRBNB
Pros:

The place is pretty but I must say it has misleading advertising. It is NOT hotel it’s an AIRBNB. We wanted a hotel with full services for our last 2 nights in Baja, I even put the filter of hotel on booking. There’s no staff, only the cleaners/cooks in the morning and a guy that takes care of the place at night. 2 days
before our arrival we got a message saying “as you know we have a virtual front desk, and instructions for self check in” there is not actual front desk, in their listing they say they have a 24 hour front desk, they never mention the virtual part. It’s also very far away from the beach and the town so you need to go to the grocery store to make sure you have essentials, they do offer water and beer and some snacks in the communal kitchen. For breakfast they only have one dish so if you have any allergies or food restrictions good luck. I particularly don’t do Airbnb traveling anymore as I like the comfort of having services like a restaurant, good coffee, a proper front desk, and all the little amenities luxury boutique hotels have. The soaps in the rooms were airbnb like and had different colors from all the different brands they have used and it smelled rancid. This place was our most expensive stay in all of Baja and it was a AIRBNB with very misleading advertising. If that’s your kind of travel then the place is nice, but I felt scammed nowhere in the description in describes what it really is. Their motto is “design is everything” and I don’t agree location and services are very high on my list. Not worth what we paid to be honest.

Cons:

The place is pretty but I must say it has misleading advertising. It is NOT hotel it’s an AIRBNB. We wanted a hotel with full services for our last 2 nights in Baja, I even put the filter of hotel on booking. There’s no staff, only the cleaners/cooks in the morning and a guy that takes care of the place at night. 2 days
before our arrival we got a message saying “as you know we have a virtual front desk, and instructions for self check in” there is not actual front desk, in their listing they say they have a 24 hour front desk, they never mention the virtual part. It’s also very far away from the beach and the town so you need to go to the grocery store to make sure you have essentials, they do offer water and beer and some snacks in the communal kitchen. For breakfast they only have one dish so if you have any allergies or food restrictions good luck. I particularly don’t do Airbnb traveling anymore as I like the comfort of having services like a restaurant, good coffee, a proper front desk, and all the little amenities luxury boutique hotels have. The soaps in the rooms were airbnb like and had different colors from all the different brands they have used and it smelled rancid. This place was our most expensive stay in all of Baja and it was a AIRBNB with very misleading advertising. If that’s your kind of travel then the place is nice, but I felt scammed nowhere in the description in describes what it really is. Their motto is “design is everything” and I don’t agree location and services are very high on my list. Not worth what we paid to be honest.

2025-04-04 via Nuitee
R
Raquel
10
Pros:

¡Excelentes anfitriones, los felicitamos! Cumple con todas la comodidades!

2025-03-20 via Nuitee
E
ELDA
10
Estancia diferente libre
Pros:

Fue una experiencia distinta muy buena de lo cual no tiene cimoaracio

2025-03-16 via Nuitee
E
ELDA
10
Buen Hotel
Pros:

Fue una estancia muy agradable
El personal atento y servicial
Todo el hotel en general limpio
La ubicacion un poco rerirada del centro de la ciudad pero muy agradable para descanso

2025-03-13 via Nuitee
A
Andre young couple us
10
Exceptional
2025-02-08 via Nuitee
G
Greg young couple us
8
ok
Pros:

breaksfast was good and so was the staff

Cons:

Even though there was water in a jug...bottle water would have been helpful besides sparkling water...lack of glasses in the room and the rosemary in the water was not necessary...

2024-12-28 via Nuitee
D
Daniel partner
10
Pros:

A wonderful home base for exploring the area. Just far enough outside of town to relax in the serene landscape, but close enough for restaurants, groceries, etc. Nice public access beach close by, even walkable. Amazing breakfast, and super friendly, helpful staff. Comfortable bed, and good WiFi. Property and grounds give the feeling of an exclusive compound, with gorgeous landscaping and places to lounge and look at the magical landscape.

2024-12-27 via Nuitee
E
Edwin young couple es
10
Wonderful, quirky and stylish accommodation. Very special place.
Pros:

Wonderful quirky place, very stylish. Excellent gluten free breakfast. Very peaceful. Perfect restaurant recommendations. Estella, the local manager charming and well informed. Room A1 has great views (as do most others). I rarely give 10s, but this place is special.

Cons:

Be aware, but in fact part of the charm for us, is the dusty road to get there. Less than 10 mins by car from Todos Santos and its restaurants and shops.

2024-11-27 via Nuitee
K
Kimberly young couple us
10
Exceptional
Pros:

The property was so beautiful and so peaceful! Breakfast was delicious and the staff was simply amazing ! We will DEFINITELY be going back.

2024-11-12 via Nuitee