Hotel Cacao

Hotels
8.2 (109 reviews)
243-12, Simgok-dong, Seo-gu , Incheon , kr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Family rooms
Lift / Elevator
Fax/photocopying
Hot tub/Jacuzzi
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and comfortable
Helpful staff
Great location
Cons:
Room cleanliness issues
Smoking odor in hallways

Categories

Cleanliness
6.66
Some reviews mention issues with cockroaches and a room that was not clean upon arrival.
Service
9.13
The staff is described as nice, accommodating, and helpful.
Location
9.17
The hotel is very conveniently located near the subway and attractions.
Room Quality
7.62
Mixed reviews; some rooms are comfortable while others had issues with heating and poor lighting.
Amenities
8.15
Includes good amenities like bath towels and air conditioning.
Value for Money
8.11
The price is considered reasonable for the location and amenities.
Food and Beverage
8.16
Food services not mentioned; assumed standard.
Overall Experience
8.63
General positive sentiment with room for improvement in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:27

Property Description

Modern Comfort and Convenience

Luxurious Amenities
Each room at Hotel Cacao is equipped with air conditioning, a flat-screen TV, and a private bathroom. Guests can enjoy complimentary bathrobes, slippers, and toiletries for a touch of luxury during their stay.

Convenient Services
With free WiFi throughout the property and free private parking available on site, guests can stay connected and explore the city with ease. The 24-hour front desk ensures assistance at any time, while the self-served breakfast offers a variety of options to start the day right.

Experience a blend of modern comfort and convenience at Hotel Cacao. Book now for an unforgettable stay in Incheon.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 10,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 109 reviews
Cleanliness: 6.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.63
V
VeroJ91 • family_with_children • fr
9
Pros:

Suite magnifique, personnel tres sympa et attentionné, hotel calme, bien situé, proche commerces, restaurant et métro.

2026-01-31 • via Nuitee
F
Fannar • family_with_children • is
8
2026-01-18 • via Nuitee
S
Sharlene • extended_group • nz
10
Nice and handy to the Subway station Incheon Line 2 and lots of shops
Pros:

Very clean and comfortable

2025-12-22 • via Nuitee
S
Sharlene • extended_group • nz
9
A very tidy and clean accommodation with helpful staff who spoke English well. Highly recommended
Pros:

Very welcoming and could clock in late without any issues. They have bath towels and not the normal small towels you get in Korea

Cons:

The room was a little hot because of the under floor heating but we just used the aircon to bring the temperature down to a comfortable level

2025-12-14 • via Nuitee
N
Nick • family_with_children • us
9
2025-12-09 • via Nuitee
D
Doosoon • family_with_children • ca
6
Pros:

The staff was overall very nice and accommodating.

Cons:

The room, hallway smelled like smoke and the room had cockroaches.

2025-11-16 • via Nuitee
L
Lei • couple • nl
10
Pros:

Servicegerichtheid van het personeel, helpen bij regelen mini-van voor transport naar luchthaven, opslag van fietsdozen tijdens fietsvakantie.

Cons:

N.v.t.

2025-11-16 • via Nuitee
F
FUKI • solo_traveller • jp
3
場所は便利
Pros:

アシアドスタジアムから歩いてすぐと言うことで泊まりました。場所は本当に便利です。駅とアシアドスタジアムの真ん中辺りにありコンビニも近くにあります。

Cons:

1泊1人15000円は高いと思いました。お部屋は電気をつけても真っ暗で、よく見えず、でも到着してすぐに私のではない髪の毛が落ちていました。暗いからお掃除の方も見えないのだと思います。

2025-11-15 • via Nuitee
S
Shanne • family_with_children • nl
10
Pros:

Locatie

2025-11-12 • via Nuitee
N
NAOKO • extended_group • jp
8
2025-10-24 • via Nuitee
A
ami • solo_traveller • kz
8
Pros:

The room was spacious and comfoftable. Big thanks to the staff member who managed to check me in earlier. I was staying for one night to attend the Stray Kids concert and the location of the hotel was fantastic - only 15-20 min. walk to the Asiad Main Stadium. Good value for the price.

2025-10-20 • via Nuitee
P
PATRICIA CRISTINA • solo_traveller • jp
8
2025-10-20 • via Nuitee
O
ozturk • extended_group • tr
10
2025-10-11 • via Nuitee
M
Mikhail • solo_traveller • us
7
2025-10-02 • via Nuitee
A
Alexandra • family_with_children • kz
10
2025-08-09 • via Nuitee
R
ReiGar • family_with_children • ru
8
2025-07-18 • via Nuitee
A
Anasztázia • family_with_children • hu
10
2025-07-10 • via Nuitee
A
Alonso • family_with_children • es
10
2025-07-02 • via Nuitee
L
Lovel • family with young children • us
8
Great place!
Pros:

I like that this place is located near places to eat and the train stations are walking distance.

Cons:

None

2025-06-18 • via Nuitee
E
Evelyn • family with young children • nz
8
Very good
Pros:

Drinks are free, very quiet hotel

Cons:

No towel hand rail

2025-06-10 • via Nuitee