Hotel Cacao

Hotels
8.2 (121 reviews)
243-12, Simgok-dong, Seo-gu , Incheon , kr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Family rooms
Lift / Elevator
Fax/photocopying
Hot tub/Jacuzzi
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and comfortable
Helpful staff
Great location
Cons:
Room cleanliness issues
Smoking odor in hallways

Categories

Cleanliness
6.66
Some reviews mention issues with cockroaches and a room that was not clean upon arrival.
Service
9.13
The staff is described as nice, accommodating, and helpful.
Location
9.17
The hotel is very conveniently located near the subway and attractions.
Room Quality
7.62
Mixed reviews; some rooms are comfortable while others had issues with heating and poor lighting.
Amenities
8.15
Includes good amenities like bath towels and air conditioning.
Value for Money
8.11
The price is considered reasonable for the location and amenities.
Food and Beverage
8.16
Food services not mentioned; assumed standard.
Overall Experience
8.63
General positive sentiment with room for improvement in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:27

Property Description

Modern Comfort and Convenience

Luxurious Amenities
Each room at Hotel Cacao is equipped with air conditioning, a flat-screen TV, and a private bathroom. Guests can enjoy complimentary bathrobes, slippers, and toiletries for a touch of luxury during their stay.

Convenient Services
With free WiFi throughout the property and free private parking available on site, guests can stay connected and explore the city with ease. The 24-hour front desk ensures assistance at any time, while the self-served breakfast offers a variety of options to start the day right.

Experience a blend of modern comfort and convenience at Hotel Cacao. Book now for an unforgettable stay in Incheon.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 10,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 121 reviews
Cleanliness: 6.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.63
R
Roanna • solo_traveller • ph
9
Pros:

Value for money. Location is good. Accommodating staff. Unlimited mineral water, coffee and juice. Big room.

Cons:

N/A

2026-05-06 • via Nuitee
Y
Yingjou潁柔 • couple • tw
9
Pros:

看演唱會方便，可以代收包裹～

Cons:

還好～

2026-05-04 • via Nuitee
S
SH • couple • sg
8
2026-04-26 • via Nuitee
R
Rolando • couple • de
9
Zo goed kan het ook en wel midden in de stad.
Pros:

Mooie kamer, fijn personeel

2026-04-16 • via Nuitee
S
SH • couple • sg
8
2026-04-14 • via Nuitee
S
SH • couple • sg
8
2026-04-14 • via Nuitee
Y
YI JYUN • couple • tw
8
2026-04-09 • via Nuitee
T
Toon Lee • family_with_children • sg
8
Pros:

Staff are very helpful thank you for the help.

2026-04-09 • via Nuitee
K
KANNA • couple • jp
10
2026-04-08 • via Nuitee
J
Jintao • solo_traveller • gb
10
2026-04-06 • via Nuitee
T
Toon Lee • family_with_children • sg
8
2026-04-06 • via Nuitee
芽依 • solo_traveller • jp
7
2026-04-06 • via Nuitee
W
Wonjoon • solo_traveller • us
8
2026-04-05 • via Nuitee
D
Darkhan • family_with_children • kz
10
Pros:

Расположение рядом с метро. Номера чистые. Интернет быстрый.

Cons:

Стены очень тонкие.

2026-03-30 • via Nuitee
M
Mikhail • solo_traveller • us
8
2026-03-29 • via Nuitee
M
Mikhail • solo_traveller • us
7
2026-03-26 • via Nuitee
M
MYUNGHO • family_with_children • kr
10
3명 영행
Pros:

온가족이 3침실이 침대 와 욕실 🛁 맘에들어었다 다음에 꼭 기회 되면 좋겠어요

Cons:

욕실 에 대한 자세한 🧼 없었다

2026-03-25 • via Nuitee
M
Monika • extended_group • pl
9
Pros:

Blisko metro, duży market, 7/11, restauracje.

2026-03-21 • via Nuitee
V
VeroJ91 • family_with_children • fr
9
Pros:

Suite magnifique, personnel tres sympa et attentionné, hotel calme, bien situé, proche commerces, restaurant et métro.

2026-01-31 • via Nuitee
F
Fannar • family_with_children • is
8
2026-01-18 • via Nuitee