Hotel Tiara

Hotels
3.9 (12 reviews)
K353, Jalan Kampung Tengah , Cukai , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Fire extinguishers
Invoice provided
CCTV outside property
Shopping on site
Television in common areas
See all facilities

Review Highlights

Cons:
Dirty rooms, dust everywhere, poor maintenance.

Categories

Cleanliness
1.28
The review mentions the hotel is very dirty and has a lot of dust.
Service
4.26
Standard quality for this hotel tier.
Location
4.3
Standard quality for this hotel tier.
Room Quality
4.25
Standard quality for this hotel tier.
Amenities
4.28
Standard quality for this hotel tier.
Value for Money
4.24
Standard quality for this hotel tier.
Food and Beverage
4.29
Standard quality for this hotel tier.
Overall Experience
4.27
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:13

Property Description

Convenient Location
Hotel Tiara is nestled in the heart of Cukai, providing easy access to nearby attractions such as Cherating Turtle Sanctuary and Natural Batik Factory.

Modern Amenities
Guests can enjoy a comfortable stay with our 24-hour front desk and complimentary high-speed WiFi to stay connected throughout their visit.

Smoke-Free Environment
Relax in our non-smoking property, ensuring a clean and refreshing atmosphere for all guests to enjoy.

To experience these amenities and more, book your stay at Hotel Tiara today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

3.9
Based on 12 reviews
Cleanliness: 1.28
Service: 4.26
Location: 4.3
Room Quality: 4.25
Amenities: 4.28
Value for Money: 4.24
Food and Beverage: 4.29
Overall Experience: 4.27
A
Anees • family_with_children • my
1
REALLY DIRTY
Cons:

Kotor, langsir berjeragat, habuk penuh, atap mcm nk runtuh

2025-11-28 • via Nuitee
N
Naqiud • family_with_children • my
5
2025-11-17 • via Nuitee
N
Nadzri • extended_group • my
5
2025-10-06 • via Nuitee
A
ahmad • couple • my
7
2025-08-10 • via Nuitee
H
Hasnah • review category business travellers • my
2
It was uncomfortable.
Pros:

you need to clean the place properly before letting customer to stay.

Cons:

cleanliness and so on.

2025-06-24 • via Nuitee
Z
Zainuddin • review category business travellers • my
1
Bad
Cons:

we came late for check in, the staff hotel didnt answer our call from outside even from the bell. we had to rent another hotel for that night alone. wasted our time and money because of the carelessness of this hotel staff. everything our the room is so bad we didnt sleep the next night. we just came for shower and go to rent another hotel.

2024-12-12 • via Nuitee
M
Makhan • review category business travellers • my
1
Bad
Pros:

LOCATION VERY GOOD.

Cons:

THE FRONT DESK INFESTED WITH TERMITES, THE ROOM WAS'NT LIT PROPERLY, NO HOT SHOWER, THE SINK WATER TAP NOT WORKING, LEAKAGE ALL OVER.

2024-11-22 • via Nuitee
S
Siti • with friends • my
1
Bad
2024-09-24 • via Nuitee
A
Apindi • family with young children • my
4
value for money but need to improve for long distance business
Pros:

The hotel near with pasar pagi /mornig market & food court and can find a good menus for breakfast like roti canai, nasi dagang & etc.

Cons:

1. The hotel arrangement need to improve. Room not ready for check in even i'm late check in. The room supposed under me but resided by the others.
2. Can't flush the toilet bowl due to water pump broken.
3. need to improve on the room lock system for safety reason.

2024-09-21 • via Nuitee
S
Saufi • group • my
6
Pleasant
2024-09-16 • via Nuitee
H
Haireen • review category business travellers • my
1
Bad
Pros:

thankfully the bed, toilet, hot water, shower and aircond are functioning

Cons:

I booked at tiara tonight. however, I am very disappointed with the room:

1. I booked a queen and a single beds, but you give me 3 single beds.

2. there was some left over food on the floor, and the floor felt sandy. like you haven't sweep at all.

3. the table was broken😱

4. the TV cable was broken-cannot use at all.

5. the toilet floor was not clean at all- there was some rubbish left at the water outlet. 


I have ask your receptionist but he said nothing can be done. I cannot cancel or given refund. 

he also said the cleaner had cleaned the room-therefore, either you havent hire a good staff or he did not do the job well..maybe you can just fired your cleaner.


this is the worst hotel i have experienced. I can't believe that you had the heart to sell a bad room like this.

2024-09-16 • via Nuitee
J
Jumadil • with friends • my
1
Bad
2024-09-16 • via Nuitee