Hillstone Safari Lodge

Hotels
•
Independent
6 (1 reviews)
Kimana, Near Amboseli National Park, Kimana, Kajiado County, 00209 , Kimana , KE
254-724108519

listing image 1
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Pets allowed

Facilities

Free breakfast
Front entrance ramp
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Fireplace in lobby
Television in common areas
See all facilities

Review Highlights

Cons:
Poor food handling
Unprofessional service
Unreliable pricing

Categories

Cleanliness
4.89
Specific complaints regarding unprofessional staff handling food and charges.
Service
5.86
Negative experiences with staff interactions and attempts to overcharge.
Location
8.9
Not mentioned individually but could be considered acceptable.
Room Quality
8.85
Not mentioned in the review, assumed standard quality for this hotel tier.
Amenities
8.88
Not mentioned in the review, assumed standard quality for this hotel tier.
Value for Money
3.84
Significant complaints regarding additional charges not disclosed upfront.
Food and Beverage
2.89
Complaints about food pricing and service handling.
Overall Experience
3.86
Very negative overall experience cited in the review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:51

Property Description

When you stay at Hillstone Safari Lodge in Kimana, you'll be 6 minutes by car from Kimana Reserve. Convenient Amenities: Enjoy complimentary wireless internet, concierge services, and a cozy fireplace in the lobby. Indulge in a meal at the restaurant or have snacks at the hotel's coffee shop. Socialize & Unwind: Join other guests at the daily complimentary reception and end your day with a drink at the bar/lounge. Comfort & Convenience: Featured amenities include free wired internet, a computer station, and complimentary newspapers. Book now to experience a relaxing stay with complimentary breakfast and valet parking at Hillstone Safari Lodge.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

6
Based on 1 reviews
Cleanliness: 4.89
Service: 5.86
Location: 8.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 3.84
Food and Beverage: 2.89
Overall Experience: 3.86
A
Alicia • family
2
Pros:

Extemely angry at our treatment at this hotel. Would recomend avoiding at all costs. We did not want food during our stay and brought are own however the staff made food anyway and guilt tripped us into eating it. We then asked for costs or prices and were told the food was free and inclusive to our stay. Sadly this was a complete a lie and at checkout they tried to charge us 25 pounds a person for each meal. Even the small pack lunches with half a sandwich and an apple. The staff then lied and were extremely unproffesional and the manager looked like a teenager they even tried to overcharge our safari guide. This place is a complete scam

2025-08-24 • via Nuitee