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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Concierge service
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Allergy-free room
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Convenient Location
Hotel Express is ideally situated just a stone's throw away from Newcastle city centre and major attractions like St. James' Park and Metro Radio Arena. With easy access to the A1 and Newcastle International Airport, exploring the city is a breeze.
Modern Amenities
Each room at Hotel Express features a flat-screen TV, complimentary WiFi, and tea/coffee making facilities, ensuring a comfortable stay for every guest. The hotel also offers free on-site parking and a 24-hour reception for convenience and peace of mind.
Nearby Attractions
From shopping and dining at the Metro Centre to enjoying the vibrant nightlife at Quayside, guests have a plethora of entertainment options within a few miles of the hotel. Not to mention, iconic landmarks like the Angel of the North are just a short drive away.
Ready to experience the best of Newcastle? Book your stay at Hotel Express now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Everything
Nothing
In room 17 which I like
Good location
Room warm
Like the new tea trays etc
Window needs fixing now its winter
Good location
Smelling, dirty sofa and carpet, broken ceiling, broken soap dispenser, cold room-poor working radiator, epileptic internet WiFi connection, poor breakfast . I sent a message for a compensation- poor response. Promised to give carrier radiator but they didn’t return. We check out 8 o clock because of the horrible experience. My wife got cold from there due to dust and cold
The room was clean and comfortable. I also appreciated the convenient location and the parking facilities.
Nothing to complain about. Everything was good.
Located close to where I had to attend work.
The information said it was recently refurbished, but it was very tired and grubby looking
Nothing apart from location, this property is disgusting the place is really dirty, holes everywhere, paint splashed everywhere the carpet has been played over carpet for quickness and the hoover has never seen this carpet it’s filthy. Also please research this hotel has been hiding that it has bed bugs and all sorts have bites on my arms also, couldn’t wait to leave which we did and no refund or compensation, also it’s cost to park your car in there car park awful just awful. I’m not surprised by the lack of hygiene shower was hanging off the wall and it was bloody roasting as well, had a fan that didn’t work on ground level and windows had no safety catches on them people walking about all over the place like they stayed here long term it was not clean at all. Service was crap no warm welcome etc nothing. Did get asked if guy next door talks to much to call reception so he’s there long term then. Honestly NEVER WOULD I RECOMMEND THIS HOTEL
Everything as above.
Location was handy for Newcastle & Metro
Filthy toilets and units in room broken
Nothing
The place was filthy, fake pictures on the website, advice for anyone please stay clear of this place
Checking out
Barely slept - room doors noisy, road noise coming through the windows and plastic pillows.
On the plus side, bed sheets and towels clean.
Back to reality, room not ready, next room by the road, blocked shower, dusty round kettle, dirty windows and just generally knackered, which was poorly hidden with lashings of white paint.
Paid £235 for one night that should have cost tops £35. Wore shoes in the room which was a first for me.
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