Lake Elementaita Manor

Hotels
8.7 (86 reviews)
lake elementaita , Gilgil , ke

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful property
Cons:
Poor cleanliness
Internet connectivity issues

Categories

Cleanliness
7.86
The pool was cold, unclean, and had visible algae. The bath tube had a very foul smell in our room.
Service
9.23
The staff were very welcoming and attentive to us, though there were significant delays in resolving issues.
Location
8.87
Good ease of access from the highway and beautiful property.
Room Quality
8.32
Rooms were comfortable and spacious, but ventilation could be improved.
Amenities
8.35
Some amenities were not in working condition, affecting overall experience.
Value for Money
8.81
The facility is worth the price considering the good service and ambiance.
Food and Beverage
9.36
Breakfast was exceptional and food quality was highly praised.
Overall Experience
8.83
A mix of excellent experiences and some significant issues that marred the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 22:42

Property Description

Luxurious Accommodation with Spectacular Views

Outdoor Swimming Pool and Relaxing Hot Tub
Enjoy a refreshing dip in our outdoor swimming pool or unwind in the hot tub while taking in the breathtaking views of Lake Elementaita.

Delicious Dining Options and Excellent Service
Indulge in a buffet, à la carte, or continental breakfast at our restaurant, served with warm hospitality and impeccable room service. Our 24-hour front desk and entertainment staff are always at your service.

Escape to Lake Elementaita Manor for a memorable getaway filled with comfort and relaxation. Book now for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 86 reviews
Cleanliness: 7.86
Service: 9.23
Location: 8.87
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 8.83
M
Muringi couple ke
10
2026-03-10 via Nuitee
P
Paul family_with_children gb
10
Pros:

Everything

Cons:

Didn't stay long enough

2026-02-26 via Nuitee
I
Ian family_with_children ke
10
Pros:

exeptional

2026-01-19 via Nuitee
M
miriam couple ke
10
the stay was exceptional , great ambience, food was 10/10 service was on point , with nice views
Pros:

breakfast was exceptional with quick service and delicious meal

2026-01-19 via Nuitee
J
Joy couple ke
10
2026-01-19 via Nuitee
B
Benson couple ke
10
2026-01-19 via Nuitee
N
Noah extended_group ke
10
2026-01-18 via Nuitee
M
Munene couple gb
9
2026-01-09 via Nuitee
I
Izooh couple gb
10
2026-01-08 via Nuitee
M
Margaret couple gb
10
I would like to recommend Simone at the gate, he made us feel so welcomed and always ready with a big smile and salut.Al
Pros:

The staff were very welcoming and very attentive to us. We really enjoyed every bit of our stay

Cons:

The communication would have been better between staff and another iron would be great

2026-01-06 via Nuitee
M
Maryanne family_with_children ke
8
A great spot, friendly staff and value for money
Pros:

Ease of access from the highway with clear directions, great views of Lake Elementaita, friendly staff and comfortable and spacious rooms.

Cons:

WiFi was spotty and the recreational facilities (darts and table football) were broken.

2025-12-31 via Nuitee
A
Anja couple de
10
Pros:

aussergewöhnlich schöne Anlage und alles war wirklich wunderschön!
Es war außerdem auch sehr sauber.
Personal war super freundlich!

2025-12-26 via Nuitee
H
Hillary family_with_children ke
8
2025-12-19 via Nuitee
M
Mark solo_traveller gb
8
2025-12-04 via Nuitee
J
Jörg couple de
8
Pros:

Super nettes und freundliches Personal.
Große geräumige Zimmer

2025-12-02 via Nuitee
O
Ochola couple ke
10
Exceptional
Pros:

Breakfast was awesome

2025-12-02 via Nuitee
K
Katala couple ke
9
2025-11-20 via Nuitee
A
Aurelien couple tz
9
All luxury standards except for the food that is a little bit under the rest
2025-10-31 via Nuitee
R
Ravi family_with_children qa
5
Wasted my one day because of miss management and didn’t even gave better view even hotel was empty
Pros:

Property is beautiful

Cons:

The property is beautiful but badly maintained.
We arrived around 1:00 PM, but our room was only allocated at 3:00 PM. The pool was cold, unclean, and had visible algae. When I asked why the temperature wasn’t maintained, I was told that since there were fewer guests that day, they hadn’t turned on the heating. No one informed us about this in advance. My children went into the pool and started shivering from the cold.
We requested a hot shower, and the lady at reception kindly provided a room, but even there, the water was cold. The General Manager and Operations Manager did try to help, but resolution took far too long.As soon as we checked in and ordered food, we reported that the internet wasn’t working. Since we are not local and had no mobile data, my children wanted to watch YouTube. The receptionist promised to send IT immediately. Despite knowing we were already facing check-in issues, there was no urgency. No one came. I followed up at the reception again, and she promised once more—but still, no one arrived. We eventually went to the lawn to access a weak signal.At around 7:00 PM, I called again, and the IT technician finally arrived at 7:30 PM. He was polite and made an effort, but the signal was too weak to resolve the issue. I asked to meet the Duty Manager. He said someone would come, but later informed me that the Duty Manager (also the F&B Manager) was busy with dinner service for other guests. No one came until 9:15 PM.
By then, I explained everything. The internet speed was consistently below 1–4 Mbps. Exhausted and seeing no solution, my children and I decided to sleep. The Duty Manager promised that he or a senior staff member would meet us in the morning during checkout. Despite knowing our checkout time, no one showed up. Only a junior receptionist informed us that management had decided to waive $30 from the food bill. I said nothing and left. Because of the late check-in and the cold pool, we couldn’t visit Soysambu

2025-10-30 via Nuitee
D
Dani couple ke
9
Pros:

The general ambiance was excellent, wonderful staff and quite good meals, it's a value for money facility

Cons:

All what I experienced was inorder 👍

2025-10-22 via Nuitee