Vegas Hotel

Hotels
5.4 (1081 reviews)
104 Warwick Way, Victoria , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Garden
Cycling
Soundproof rooms
Bowling
Darts
See all facilities

Review Highlights

Pros:
Good location
Courteous staff
Cons:
Poor cleanliness
Uncomfortable room quality

Categories

Cleanliness
3.74
Poor hygiene mentioned in multiple reviews, with dirty rooms and unpleasant odors.
Service
7.21
Staff was noted as courteous and welcoming in several reviews, yet issues with check-in timings were mentioned.
Location
8.25
Positive remarks about the hotel's proximity to the metro and surrounding amenities.
Room Quality
3.7
Numerous complaints regarding room size, comfort, and ventilation.
Amenities
4.73
Some amenities were appreciated but others lacked modernity and cleanliness.
Value for Money
5.69
Generally considered acceptable for the price, yet cleanliness issues detract from value.
Food and Beverage
4.74
Not mentioned in reviews, so assessed as 'standard quality for this hotel tier'.
Overall Experience
5.11
Mixed experiences noted; location and service are strong points, but cleanliness and comfort issues are notable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:49

Property Description

Prime Location near Major Attractions

The Vegas Hotel is a beautifully renovated Victorian building located a short walk from Victoria Station. Explore top London landmarks like Buckingham Palace and the London Eye within minutes.

Modern Rooms with Stylish Decor

Enjoy a comfortable stay in our modern rooms featuring flat-screen TVs, radios, and hairdryers. Some rooms even offer private bathroom facilities for added convenience.

Convenient Amenities and Services

Benefit from our 24-hour reception desk and free super-fast fibre broadband during your stay. With Victoria’s shopping center and popular attractions nearby, the Vegas Hotel is your perfect choice in London.

Experience the best of London at the Vegas Hotel. Book now for an unforgettable stay!

Important information:

Children of all ages are required to have their own beds and are not allowed to share existing bedding.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

5.4
Based on 1081 reviews
Cleanliness: 3.74
Service: 7.21
Location: 8.25
Room Quality: 3.7
Amenities: 4.73
Value for Money: 5.69
Food and Beverage: 4.74
Overall Experience: 5.11
S
Sainabou • family_with_children • gb
5
2026-08-24 • via Nuitee
S
Shaun • couple • gb
8
Pros:

Helpful staff

2026-08-21 • via Nuitee
B
Brice • couple • fr
7
2026-08-20 • via Nuitee
R
Randy • extended_group • be
1
Degoutant, oplichterij!
Cons:

Kamer was snikheet, stonk, vloer was nat, lakens en handdoeken waren vuil. De fotos kwamen niet overeen met de kamers, matrassen waren steenhard. Ingang van de kamer was door de douche, wc stond alsook in de douche. Geen hulp van de man aan receptie. wij zijn om middernacht een ander hotel moeten gaan zoeken. NUL COMPENSATIE ondanks duidlelijk bewijs van hygiëne problemen zoals schimmel, en 50+ foto's aan overduidelijke zaken die in een hotel niet kunnen.

2026-08-20 • via Nuitee
J
Jayne • solo_traveller • gb
6
Pros:

Good staff helpful.

Cons:

Very hot on the top floor

2026-08-17 • via Nuitee
J
Jannette • solo_traveller • gb
1
Disgusting hotel
Pros:

Nothing about the hotel. Location in London very good. Bathroom had been done up.

Cons:

Very shabby. Room more like a large cupboard. In the basement, had to step over piles of washing. Carpet on stairs threadbare. Marks in the wall & not filled in correctly. Dirty marks all over. Old blood stains on bedding. Matress hard in the middle but so soft on outside you slip off. Couldn't get around the bed safely because of a cupboard sticking out. TV stuck out too, was dangerous. We stayed a rooms a hundred times better in SE Asia.
The place shouldn't be allowed to trade as a hotel. We were offered a room change to a much higher floor but no lift to get luggage up. We didn't stay. I have complained to the hotel, who gave me a number for their customer svcs to "help with a refund". Of course no one knows anything about it. Raised issue with Booking.com who are equally useless.
Avoid like the plague.

2026-08-15 • via Nuitee
A
Agustín • extended_group • it
8
2026-08-10 • via Nuitee
L
Liz • couple • gb
8
Pros:

Excellent location, very clean and good value for money. Staff are very friendly and efficient.

2026-08-09 • via Nuitee
R
Rosie • solo_traveller • gb
3
Would not stay here again
Pros:

Location was very local to rail/coach stations

Cons:

Shower head didn't work, asked ag reception to get it changed but nothing done, water was pouring from hose rather than the head.
Carpet had mess not hoovered up and curtains had holes in them

2026-08-07 • via Nuitee
A
Agnese • solo_traveller • no
2
Cons:

Smell of sewage.
There are pictures of a common area with breakfast, but at the reception they told us that area closed years ago, so no space to work from, as we wished.
The beds are very uncomfortable.
The bathrooms not clean.
We also heard other guests complaining at the reception and demanding cancellation.

Impossible to communicate or get in contact with anyone for complaints, you get sent from one email to another, non existent phone numbers, etc.
It took me forever to get the promised free cancellation for my second stay approved, and a month after, I still haven't received it.

2026-08-07 • via Nuitee
N
Nathaniel • solo_traveller • gb
1
Not impressed at all, location is great for what I need it for but the hotel needs a lot of TLC.
Pros:

Nothing, it’s hot and stuffy. Theres dust everywhere and the place just feels unclean.

Cons:

Everything, I only wanted a room to sleep in and for £80 a night it was better sleeping on the street with fresh air and cleaner benches.

2026-08-04 • via Nuitee
N
Neal • couple • za
5
We were looking for a place to sleep, and it was fine for that.
Pros:

Location good.

Cons:

Toilet very small. Cleanliness of walls and curtains broken

2026-08-02 • via Nuitee
I
Imre • family_with_children • gb
5
n/a
Pros:

Location

Cons:

room and toalet were to small

2026-08-02 • via Nuitee
M
Melisa Mirella • extended_group • es
8
Pros:

buena relación calidad precio, realmente es un hotel de 2 o 3 estrellas, lo unico que nos importaba a mi y a mi amiga era un sitio donde donde dormir y sobre todo que tenga nuestro propio baño jaja, la ubicación era buena la verdad lo único que el recepcionista nos dijo que tuviesemos cuidado con los móviles por esa zona. Pero como toda ciudad que tiene sus zonas un pooco peligrosas, aunque la verdad el barrio no lo parecía

2026-07-23 • via Nuitee
W
William • solo_traveller • gb
5
2026-07-22 • via Nuitee
A
Adriaan • couple • ca
4
Friendly staff but disappointing facility.
Pros:

Staff was super friendly and helpful even carrying our suitcases down to our room. Wifi was good as was TV reception.

Cons:

The room was very small for a double and the bed was rock hard, very difficult to sleep on.

2026-07-21 • via Nuitee
B
Bassem • solo_traveller • ae
2
Overall, the stay was satisfactory.
Pros:

The hotel enjoys a perfect location close to the city's most iconic places.

Cons:

The room was small but adequate for a solo traveler. However, it lacked basic amenities such as a refrigerator, microwave, and air conditioning

2026-07-21 • via Nuitee
D
Daniel John • solo_traveller • gb
5
2026-07-17 • via Nuitee
E
Evelyne • solo_traveller • fr
7
2026-07-14 • via Nuitee
M
Matteo • couple • it
4
Da brividi
Pros:

Niente, praticamente era una topaia, non capisco le recensioni che dicono sia accettabile

Cons:

Puzza di fogna era tutto sporco

2026-07-14 • via Nuitee