Crown Hotel

Hotels
7.3 (465 reviews)
Cnr Hunter & Douglas Street , Port Moresby , pg

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Budget-friendly pricing
Cons:
Dirty and dated rooms
Poor air conditioning
IT issues with Wi-Fi

Categories

Cleanliness
5.19
Dated and dirty rooms with hairs on towels and stains on bedsheets mentioned in several reviews.
Service
8.66
Customer service mentioned as exceptional in reviews despite some issues with IT support.
Location
8.7
Multiple reviews praised the hotel's good location for various travel purposes.
Room Quality
5.15
Guests mentioned tired rooms, poor maintenance, and air conditioning issues.
Amenities
7.68
Adequate amenities available, including ATM, parking, and a spa.
Value for Money
7.64
Budget-friendly pricing reflected in some of the room quality and service standards.
Food and Beverage
7.69
Food received mixed reviews with the Indian buffet praised, but not all menu options appealing to guests.
Overall Experience
7.66
General sentiment positive despite specific complaints about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:22

Property Description

Luxurious Amenities
Indulge in the outdoor pool, day spa, and cocktail bar at Crown Hotel. Enjoy stunning views of the Coral Sea or harbor from your room, complete with modern amenities like flat-screen TVs.

Convenient Location
Located a short walk from Ela Beach and a quick drive from Jackson International Airport, Crown Hotel offers easy access to top attractions like the National Museum & Art Gallery and National Capital Botanical Gardens.

Unmatched Comfort
Relax in the comfort of air-conditioned rooms and suites, each equipped with a private bathroom, satellite TV, and tea/coffee facilities. With 24/7 security, a fitness center, and on-site dining options, your stay at Crown Hotel will be unforgettable.

Book now for an unforgettable stay at Crown Hotel, where luxury and convenience meet seamlessly.

Important information:

Free transfers are available to and from Jackson International Airport. Please inform Crown Hotel in advance if you want to use this service, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for PGK 150 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 465 reviews
Cleanliness: 5.19
Service: 8.66
Location: 8.7
Room Quality: 5.15
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 7.66
A
alvinb92 Business
10
First PNG experience
Pros:

Beautiful place with excellent service. The staff were incredibly accommodating, friendly, and helpful throughout my stay. Special thanks to Sebastian for his outstanding hospitality, and to Freda, Lulu, Peter, and the reception team for always being approachable and welcoming. The housekeeping staff also did a fantastic job. Overall, it was a wonderful experience, and I highly recommend this place.

2026-06-06 via Tripadvisor
Z
Z7600WCkeithc Business The Villages, Florida
10
Ismael our driver was so friendly
Pros:

Love this place. Ismael or driver was so friendly and a great driver. The hotel staff are super friendly and helpful. All wonderful. It’s a bit older of a venue but clean and kind people.

2026-06-05 via Tripadvisor
R
Rui solo_traveller pg
5
2026-06-05 via Nuitee
T
Toiata couple ws
8
2026-06-05 via Nuitee
M
Merlyn family_with_children dk
6
Still good hotel for the purpose
Pros:

Location and breakfast

Cons:

Could still hear some noise about 10pm

2026-06-04 via Nuitee
N
Nazreen couple vu
10
Excellent Stay with great food & friendly staff
Pros:

Perfect Location , Friendly staff & Excellent service .

2026-06-04 via Nuitee
N
NishaNaz Couples Port Vila, Efate
10
Outstanding service with an amazing team
Pros:

We stayed at Crown Hotel for two weeks and had an excellent experience. The food was consistently delicious, and we especially enjoyed the Indian menu options, which were always prepared to perfection.

The staff were incredibly friendly, professional, and always ready to assist with a smile. They truly made us feel at home throughout our stay. A special thank you to Ambros, Samson, Sebastian, Lulu, and Boisen for their outstanding hospitality and attention to detail. Their warmth and dedication made our stay even more memorable.

We would also like to thank the rest of the team for their excellent service and kindness. We highly recommend Crown Hotel to anyone looking for a comfortable stay with great food and exceptional customer service.

2026-06-02 via Tripadvisor
M
Melissa Eng'E couple pg
8
everything was as expected
Pros:

everything

Cons:

nothing

2026-06-02 via Nuitee
M
Melissa Eng'E couple pg
8
everything was exceptional
Pros:

everything

Cons:

nothing

2026-06-02 via Nuitee
R
ripit2026 Business
10
Overnight stay
Pros:

Location was more convenient and easier to identify.
Atmosphere was nice and cool.
Rooms were nice and clean and with beddings well prepared and value for money
Place was quiet most part of the night with service provided in a timely manner
Cafe was neat and well presented with stuffs providing service in a timely manner

2026-05-29 via Tripadvisor
5
596ayef Solo travel Adelaide, Greater Adelaide, South Australia
10
Stress free holiday
Pros:

This place will be my go to from now on when Im in png. From airport pick up, Sebastian the driver was fantastic, polite, friendly and helpful. To the hotel staff welcoming, friendly, nothing was too much trouble.
Food was fabulous. Location is great and the view wow absolutely beautiful. Will miss looking out seeing the ocean.

Thank you Crown Hotel for making my holiday stress free.

2026-05-26 via Tripadvisor
S
Stephanie Mendepo solo_traveller pg
10
2026-05-26 via Nuitee
7
763venik Family
10
60th birthday celebrations
Pros:

Organized with Crown Hotel in Port Moresby, Papua New Guinea a very special occasion. The evening of 23rd May 2026 is going to be etched in the hearts and of the hosts and guests (130+)forever. Exceptionally well organized, the team was always on hand to assist and the food was delicious and was commented positively by each guest.
F&B team headed by Debasis, thank you for support in making this occasion special. All my guests had an excellent experience. Thank you Shankar Ghoshal 🙏🙏🙏.

2026-05-25 via Tripadvisor
C
Consuelo solo_traveller bo
10
High quality of services and people, I fully recommend it.
Pros:

Hotel staff were very kind and supportive at all times. The services were excellent.

2026-05-24 via Nuitee
6
678warreng Solo travel
8
Crown hotel.
Pros:

The staff are what makes the place! From the pick up at the airport by Sebastian, to the warm and helpful welcome at the front desk, and the professionalism of the hospitality staff in the cafe and restaurant. I was pleasantly surprised by how friendly everyone was.
The location is good. Near the beach and an easy safe walk. My only negative is that the hotel is becoming a bit run down. It needs a revamp in the rooms and outdoor areas.
I would definitely stay again.

2026-05-22 via Tripadvisor
J
John solo_traveller pg
10
2026-05-20 via Nuitee
D
dan solo_traveller au
10
2026-05-17 via Nuitee
T
trenzm2026 Friends getaway
10
All the hotel staffs are so friendly and kind smiling to make you feel at home
Pros:

I love everything about the hotel,the view and the location as well

2026-05-15 via Tripadvisor
S
Siaoa solo_traveller pg
7
2026-05-15 via Nuitee
G
Glanville solo_traveller pg
8
2026-05-14 via Nuitee