Crown Hotel

Hotels
7.3 (418 reviews)
Cnr Hunter & Douglas Street , Port Moresby , pg

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Budget-friendly pricing
Cons:
Dirty and dated rooms
Poor air conditioning
IT issues with Wi-Fi

Categories

Cleanliness
5.19
Dated and dirty rooms with hairs on towels and stains on bedsheets mentioned in several reviews.
Service
8.66
Customer service mentioned as exceptional in reviews despite some issues with IT support.
Location
8.7
Multiple reviews praised the hotel's good location for various travel purposes.
Room Quality
5.15
Guests mentioned tired rooms, poor maintenance, and air conditioning issues.
Amenities
7.68
Adequate amenities available, including ATM, parking, and a spa.
Value for Money
7.64
Budget-friendly pricing reflected in some of the room quality and service standards.
Food and Beverage
7.69
Food received mixed reviews with the Indian buffet praised, but not all menu options appealing to guests.
Overall Experience
7.66
General sentiment positive despite specific complaints about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:22

Property Description

Luxurious Amenities
Indulge in the outdoor pool, day spa, and cocktail bar at Crown Hotel. Enjoy stunning views of the Coral Sea or harbor from your room, complete with modern amenities like flat-screen TVs.

Convenient Location
Located a short walk from Ela Beach and a quick drive from Jackson International Airport, Crown Hotel offers easy access to top attractions like the National Museum & Art Gallery and National Capital Botanical Gardens.

Unmatched Comfort
Relax in the comfort of air-conditioned rooms and suites, each equipped with a private bathroom, satellite TV, and tea/coffee facilities. With 24/7 security, a fitness center, and on-site dining options, your stay at Crown Hotel will be unforgettable.

Book now for an unforgettable stay at Crown Hotel, where luxury and convenience meet seamlessly.

Important information:

Free transfers are available to and from Jackson International Airport. Please inform Crown Hotel in advance if you want to use this service, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for PGK 150 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 418 reviews
Cleanliness: 5.19
Service: 8.66
Location: 8.7
Room Quality: 5.15
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 7.66
G
Grace Boker couple au
10
2026-04-23 via Nuitee
S
Siddu Ramakanth solo_traveller in
10
2026-04-22 via Nuitee
P
Polomon couple au
10
i really enjoy my stay there and if i have to recommend a hotel in pom to stay i would recommend Crown hotel
Pros:

clean and modest

Cons:

well organised and clean and quiet

2026-04-22 via Nuitee
C
Caroline couple au
8
2026-04-17 via Nuitee
C
Caroline couple au
8
2026-04-17 via Nuitee
C
Caroline couple au
4
Cons:

Level 3 was too loud, guests walking around loud at all times of the night.

Towels were not given. Despite being asked and reminded, until the following day

2026-04-17 via Nuitee
B
Bubuwau couple pg
4
Cons:

I booked the room in advance online and when I arrived in Pom, and went to the hotel, I was told there was no rooms available..
so late at night, I had to go around looking for hotels to stay the night.

2026-04-16 via Nuitee
B
Bo 3li solo_traveller kw
7
Pros:

العاملين جيدين للغاية

Cons:

الفندق قديم قليلا لكن هو حال المدينة بأكملها لكنه نظيف

2026-04-15 via Nuitee
T
Tomita solo_traveller pg
6
2026-04-11 via Nuitee
G
Graham solo_traveller pg
8
Exceptional experience
Pros:

I really admire view into open sea...fantastic 😍

Also, the staff are welcoming with good hospitality

Cons:

All was good except that the door to the balcony was locked and was waiting for almost an hour before it got opened.

2026-04-08 via Nuitee
K
Kenneth solo_traveller us
7
Home while in Port Moresby
Pros:

Classic hotel near top of hill overlooking port town. Quiet floor and room. Two options for in-hotel dining.

Cons:

Felt uncomfortable leaving security of hotel to explore town or find other dining options.

2026-04-08 via Nuitee
H
Hekoi couple au
6
Value for money
Pros:

Nice and tidy

Cons:

Best location for a wedding at apec house

2026-04-07 via Nuitee
A
Anabel solo_traveller au
9
Only there for one night. The staff were so helpful - couldn't ask for more. Will stay again.
2026-04-07 via Nuitee
R
Reiner Manfred couple au
10
value for cost and central location
2026-04-07 via Nuitee
M
Mapiso couple pg
10
Pros:

Nice room and bedding

Cons:

Nothing

2026-03-31 via Nuitee
B
Botingnu couple pg
6
2026-03-31 via Nuitee
H
Hem couple np
7
Normal
Pros:

All normal

Cons:

No hand spray system at sowers!

2026-03-26 via Nuitee
A
Angelina solo_traveller pg
6
2026-03-23 via Nuitee
A
Ananda solo_traveller lk
9
Nice staff and value for money
Pros:

Staff

Cons:

Room is bit cooler, even AC is off

2026-03-22 via Nuitee
J
janelle extended_group vu
6
Nice place to stay
Pros:

good

Cons:

non

2026-03-18 via Nuitee