Crown Hotel

Hotels
7.3 (397 reviews)
Cnr Hunter & Douglas Street , Port Moresby , pg

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Budget-friendly pricing
Cons:
Dirty and dated rooms
Poor air conditioning
IT issues with Wi-Fi

Categories

Cleanliness
5.19
Dated and dirty rooms with hairs on towels and stains on bedsheets mentioned in several reviews.
Service
8.66
Customer service mentioned as exceptional in reviews despite some issues with IT support.
Location
8.7
Multiple reviews praised the hotel's good location for various travel purposes.
Room Quality
5.15
Guests mentioned tired rooms, poor maintenance, and air conditioning issues.
Amenities
7.68
Adequate amenities available, including ATM, parking, and a spa.
Value for Money
7.64
Budget-friendly pricing reflected in some of the room quality and service standards.
Food and Beverage
7.69
Food received mixed reviews with the Indian buffet praised, but not all menu options appealing to guests.
Overall Experience
7.66
General sentiment positive despite specific complaints about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:22

Property Description

Luxurious Amenities
Indulge in the outdoor pool, day spa, and cocktail bar at Crown Hotel. Enjoy stunning views of the Coral Sea or harbor from your room, complete with modern amenities like flat-screen TVs.

Convenient Location
Located a short walk from Ela Beach and a quick drive from Jackson International Airport, Crown Hotel offers easy access to top attractions like the National Museum & Art Gallery and National Capital Botanical Gardens.

Unmatched Comfort
Relax in the comfort of air-conditioned rooms and suites, each equipped with a private bathroom, satellite TV, and tea/coffee facilities. With 24/7 security, a fitness center, and on-site dining options, your stay at Crown Hotel will be unforgettable.

Book now for an unforgettable stay at Crown Hotel, where luxury and convenience meet seamlessly.

Important information:

Free transfers are available to and from Jackson International Airport. Please inform Crown Hotel in advance if you want to use this service, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for PGK 150 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 397 reviews
Cleanliness: 5.19
Service: 8.66
Location: 8.7
Room Quality: 5.15
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 7.66
R
Richard • couple • au
5
Pros:

View

Cons:

Making orders

2026-02-14 • via Nuitee
B
Benson • couple • nz
5
Pros:

The view was great & hospitality was on spot

Cons:

Booked in for 3 adults,given a double bed to share. The room was not equipped for 3 people, eventually they added a bed when we requested. They were not prepared to receive us- seems like they gave us the room based on us checking in, quite unprofessional.

2026-02-08 • via Nuitee
R
Rui • couple • pg
3
2026-01-24 • via Nuitee
L
Laurent • solo_traveller • fr
4
Transfert de court passage
Pros:

Personnel très serviable

Cons:

Qualité et Materiel déplorables.
Eau chaude difficile à obtenir

2026-01-21 • via Nuitee
L
Loamina • extended_group • pg
10
Pros:

Loved Fridays Indian Buffet! And the service was impeccable

2026-01-21 • via Nuitee
B
Brendan • solo_traveller • au
8
2026-01-20 • via Nuitee
G
Gregory • couple • au
7
Pros:

Very Good

Cons:

Front counter staff were very slow and could not find our bookings

2026-01-19 • via Nuitee
J
Jean-Marc • couple • fr
3
Never again !
Pros:

Rien

Cons:

Coupure d’eau pendant la douche , porte défectueuse, pas de serviettes de bain pour prendre une douche . Obligé de changer de chambres . Pas possibilité d’accès à la piscine bondée par les enfants des locaux .

2026-01-15 • via Nuitee
N
Nigel • solo_traveller • pg
8
2026-01-14 • via Nuitee
Y
yizharc • Solo travel
10
A perfect place to spend quality time in Port Moresby. The hotel provides all the needs of guests. Clean and comfortable
Pros:

Excellent hotel to stay in Port Moresby
The rooms are clean, high quality and pleasant to use.
The hotel's general maintenance team, room service, bell boys, waiters, receptionists, maintenance staff and more. All are polite, smiling and welcoming. The service I received from all the staff was perfect and professional.
The food was of a high standard and extremely tasty. It is clear that the chefs at the hotel care about the guest's enjoyable culinary experience.
I especially enjoyed the professional service of the hostesses in the restaurant of ila and Nina
The hotel manager Mr. Shankar gave me personal attention and asked how I was every day we saw each other, he walks around a lot to see that everything is functioning to his satisfaction...
His team of deputies, Mrs. Kalpana and Mr. Dabsis are at any given moment where there is activity in the hotel. Whether it is to see that everything is perfect in the restaurant or at events in the hotel halls...
As someone who comes from the hotel industry in Israel, I highly recommend this Hotel as the crown jewel of Port Moresby

2026-01-11 • via Tripadvisor
M
Meriba • couple • pg
7
Pros:

Value for the cost.

Cons:

Need upgrade in bathrooms.

2026-01-11 • via Nuitee
Z
Zuleika Adobe • couple • pg
8
2026-01-10 • via Nuitee
D
deacon • extended_group • pg
4
I wont be back
Pros:

Dodgy

Cons:

Dated , no towels or foot mats in shower.
Dodgy area.
Key didnt work up n down many times

2026-01-07 • via Nuitee
B
Benito • couple • pg
8
Cons:

Noise at the other room

2026-01-05 • via Nuitee
K
Komangin • couple • pg
8
Pros:

The room cleanliness

2026-01-04 • via Nuitee
J
Jacque • couple • au
5
2026-01-04 • via Nuitee
N
Nick • solo_traveller • au
8
2026-01-03 • via Nuitee
N
Nick • solo_traveller • au
8
2026-01-03 • via Nuitee
G
Gulo-Vui • couple • nz
1
So not satisfying
Pros:

View from balcony

Cons:

Reservation team made me wait 2hrs 30mins to lodge in.
Room door faulty and needed IT team to reset. Waited another 1hr.

2026-01-02 • via Nuitee
G
Glen Jnr • couple • pg
10
2025-12-29 • via Nuitee