Hotel Villas Santander

Hotels
7.4 (1909 reviews)
19 avenida 16-25 zona 10 Villas Santander , Guatemala , gt

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Poor cleanliness
High number of stairs
Unpleasant room conditions

Categories

Cleanliness
5.73
Multiple mentions of poor cleanliness, unkempt rooms, and odors.
Service
8.7
General praise for staff friendliness and attention to guests.
Location
8.74
Frequently noted as convenient and strategically located.
Room Quality
5.69
Concerns about cleanliness and comfort, with comments on necessary improvements.
Amenities
6.72
Basic amenities noted, with some missing and others not functioning properly.
Value for Money
7.68
Mixed sentiments about value, with some mentioning the accommodation not matching expectations.
Food and Beverage
8.23
Positive mentions about food quality and service in the restaurant.
Overall Experience
7.7
Overall mixed sentiments, with several guests dissatisfied, but some did find positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:37

Property Description

Luxurious Accommodation with Modern Amenities
Hotel Villas Santander in Guatemala offers 4-star accommodation just 3.3 km from Popol Vuh Museum. Guests can enjoy a garden, free parking, and a restaurant on-site. The hotel also provides room service, free WiFi, and a 24-hour front desk for convenience.

Comfortable Rooms and Convenient Facilities
Each room at Hotel Villas Santander features a private bathroom with free toiletries. Some rooms even come with a kitchenette including a fridge. Bed linen and towels are provided in every room, ensuring a comfortable stay for all guests.

Convenient Location for Exploring
With National Palace Guatemala and Miraflores Museum within 8 km and La Aurora Airport just 6 km away, Hotel Villas Santander is the perfect base for exploring the cultural and historical attractions of Guatemala City.

Book your stay at Hotel Villas Santander for a memorable and convenient experience in Guatemala!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 1909 reviews
Cleanliness: 5.73
Service: 8.7
Location: 8.74
Room Quality: 5.69
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 7.7
L
Ludwing • couple • gt
7
Verificar frecuentemente la limoexaxpara evitar moho
Pros:

La ubicación

Cons:

La limpieza, había moho por todas partes

2026-04-18 • via Nuitee
S
Susan • couple • gt
8
2026-04-18 • via Nuitee
A
Andres • couple • gt
10
2026-04-18 • via Nuitee
T
Tulio • couple • gt
10
2026-04-18 • via Nuitee
Y
Yesi • couple • gt
10
Pros:

Precio y ubicación
Todo limpio

2026-04-17 • via Nuitee
B
BILLY • solo_traveller • co
7
Pros:

Las instalaciones

Cons:

La limpieza de los baños

2026-04-16 • via Nuitee
J
Jose • solo_traveller • sv
1
Never staying in this hotel again.
Pros:

Good location.

Cons:

Dirty, lack of maintenance, loud staff.

2026-04-16 • via Nuitee
B
BILLY • solo_traveller • co
7
Pros:

Las habitaciones.

Cons:

La ubicación y la limpieza.

2026-04-16 • via Nuitee
A
Adolfo • solo_traveller • gt
10
Excelente servicio
Pros:

Las habitaciones

Cons:

Nada

2026-04-16 • via Nuitee
C
Charlyn • family_with_children • cr
9
2026-04-16 • via Nuitee
A
Alejandro • couple • co
1
Para pasar y seguir.
Pros:

Habitaciones amplias.

Cons:

Suciedad y ubicación.

2026-04-16 • via Nuitee
R
Ryan • couple • us
10
Pros:

It was a good spot close to the airport as I had an early flight.

Cons:

It’s kinda hidden away but Ubers found me. You def need to uber anywhere

2026-04-15 • via Nuitee
G
Geraldi • solo_traveller • cr
10
2026-04-13 • via Nuitee
A
Alex Mejia • solo_traveller • co
10
Genial
Pros:

Habitación amplia, cama deliciosa, baño grande.

Cons:

-

2026-04-13 • via Nuitee
S
Susan • couple • cr
6
Mucho por mejorar
Pros:

Lo bueno que tiene es el recepcionista de la noche,Luis. Muy atento y dispuesto a guiar, solucionar y ayudar.

Cons:

Mal distribuido, todo se escucha entre una habitación y otra, me indicaron por teléfono que se podía cancelar en dólares y cuando llegue la otra recepcionista (bastante amargada) simplemente agarro sus cosas y se fue dejando al otro recepcionista viendo como solucionar.
Camas pequeñas y en general el lugar un poco incómodo.

2026-04-12 • via Nuitee
I
Irene • solo_traveller • gt
9
2026-04-12 • via Nuitee
C
Clark • couple • gt
7
2026-04-12 • via Nuitee
M
mendoza ismalej • couple • gt
10
2026-04-11 • via Nuitee
V
Viannelis • solo_traveller • co
10
Pros:

El aseo súper la atención del personal habitación impecable ✅ amplias

Cons:

Todo me gustó me encanto ese hotel y ese país

2026-04-10 • via Nuitee
J
jose • couple • gt
10
2026-04-10 • via Nuitee