Hotel Villas Santander

Hotels
7.4 (1909 reviews)
19 avenida 16-25 zona 10 Villas Santander , Guatemala , gt

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Poor cleanliness
High number of stairs
Unpleasant room conditions

Categories

Cleanliness
5.73
Multiple mentions of poor cleanliness, unkempt rooms, and odors.
Service
8.7
General praise for staff friendliness and attention to guests.
Location
8.74
Frequently noted as convenient and strategically located.
Room Quality
5.69
Concerns about cleanliness and comfort, with comments on necessary improvements.
Amenities
6.72
Basic amenities noted, with some missing and others not functioning properly.
Value for Money
7.68
Mixed sentiments about value, with some mentioning the accommodation not matching expectations.
Food and Beverage
8.23
Positive mentions about food quality and service in the restaurant.
Overall Experience
7.7
Overall mixed sentiments, with several guests dissatisfied, but some did find positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:37

Property Description

Luxurious Accommodation with Modern Amenities
Hotel Villas Santander in Guatemala offers 4-star accommodation just 3.3 km from Popol Vuh Museum. Guests can enjoy a garden, free parking, and a restaurant on-site. The hotel also provides room service, free WiFi, and a 24-hour front desk for convenience.

Comfortable Rooms and Convenient Facilities
Each room at Hotel Villas Santander features a private bathroom with free toiletries. Some rooms even come with a kitchenette including a fridge. Bed linen and towels are provided in every room, ensuring a comfortable stay for all guests.

Convenient Location for Exploring
With National Palace Guatemala and Miraflores Museum within 8 km and La Aurora Airport just 6 km away, Hotel Villas Santander is the perfect base for exploring the cultural and historical attractions of Guatemala City.

Book your stay at Hotel Villas Santander for a memorable and convenient experience in Guatemala!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 1909 reviews
Cleanliness: 5.73
Service: 8.7
Location: 8.74
Room Quality: 5.69
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 7.7
M
Mari Fer • extended_group • cr
10
Pros:

super cerca del aeropuerto y bonito lugar

2026-05-09 • via Nuitee
J
José • solo_traveller • gt
7
2026-05-09 • via Nuitee
D
David • couple • gt
7
2026-05-09 • via Nuitee
V
VERONICA • solo_traveller • bo
6
Pros:

Es un lugar agradable
El personal muy amable

Cons:

El baño tiene un olor muy feo que viene desde las cañerías

2026-05-06 • via Nuitee
R
Ruiz • solo_traveller • gt
10
Todo muy bien
Pros:

El aseo de las habitaciones, Netflix

Cons:

Bajar varias gradas jeje

2026-05-06 • via Nuitee
G
Giovanni • solo_traveller • cr
8
Pros:

No está mal para una noche, desayuno típico.

Cons:

Podrian hacer una mejor limpieza para mejorar.

2026-05-05 • via Nuitee
B
Brenes • couple • cr
8
2026-05-05 • via Nuitee
J
Juliana • solo_traveller • cr
9
Pros:

Que te atienden 24/7 y esta cerca del aeropuerto

Cons:

Que no dan un número de WhatsApp para localizarlo cuando uno llega al pais

2026-05-05 • via Nuitee
P
Palma • couple • gt
7
Bien
Pros:

Está bien

Cons:

No hay agua embotellada en las habitaciones y todo lo extra es excesivamente caro

2026-05-05 • via Nuitee
A
Alejandra • couple • gt
8
Pros:

el precio por el tiempo de reserva.

Cons:

el ruido

2026-05-05 • via Nuitee
I
Irene • solo_traveller • gt
7
2026-05-04 • via Nuitee
L
Luisa • couple • co
3
Pros:

Ubicación

Cons:

Instalaciones sin adecuar, no estaba tan limpio y habían cucarachas

2026-05-04 • via Nuitee
F
FREDY ANTONIO • solo_traveller • co
8
2026-05-04 • via Nuitee
B
Byron • solo_traveller • us
2
Cons:

Last year it was nice, clean, and quiet. This year it was totally different.

It seems the property is under construction. Unfortunately, there was loud noise around 9 pm from tile work (smashing and cutting), which was disruptive.

2026-05-03 • via Nuitee
A
Alejandra • solo_traveller • gt
7
2026-05-02 • via Nuitee
K
Kelvin Isrrael • solo_traveller • gt
10
Pros:

Todo bien

Cons:

No

2026-05-02 • via Nuitee
S
Sharon • solo_traveller • cr
10
2026-05-01 • via Nuitee
J
Julian • solo_traveller • co
6
Pros:

La ubicación y la cama

Cons:

No habían cobijas, solo había una almohada por huésped

2026-04-30 • via Nuitee
O
oscar • couple • co
1
Pros:

Nada son incumplidos

Cons:

Me dejaron sin habitación casi me toca dormir en la calle

2026-04-30 • via Nuitee
M
Maricruz • family_with_children • cr
10
2026-04-30 • via Nuitee