Hotel Villas Santander

Hotels
7.4 (1797 reviews)
19 avenida 16-25 zona 10 Villas Santander , Guatemala , gt

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Poor cleanliness
High number of stairs
Unpleasant room conditions

Categories

Cleanliness
5.73
Multiple mentions of poor cleanliness, unkempt rooms, and odors.
Service
8.7
General praise for staff friendliness and attention to guests.
Location
8.74
Frequently noted as convenient and strategically located.
Room Quality
5.69
Concerns about cleanliness and comfort, with comments on necessary improvements.
Amenities
6.72
Basic amenities noted, with some missing and others not functioning properly.
Value for Money
7.68
Mixed sentiments about value, with some mentioning the accommodation not matching expectations.
Food and Beverage
8.23
Positive mentions about food quality and service in the restaurant.
Overall Experience
7.7
Overall mixed sentiments, with several guests dissatisfied, but some did find positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:37

Property Description

Luxurious Accommodation with Modern Amenities
Hotel Villas Santander in Guatemala offers 4-star accommodation just 3.3 km from Popol Vuh Museum. Guests can enjoy a garden, free parking, and a restaurant on-site. The hotel also provides room service, free WiFi, and a 24-hour front desk for convenience.

Comfortable Rooms and Convenient Facilities
Each room at Hotel Villas Santander features a private bathroom with free toiletries. Some rooms even come with a kitchenette including a fridge. Bed linen and towels are provided in every room, ensuring a comfortable stay for all guests.

Convenient Location for Exploring
With National Palace Guatemala and Miraflores Museum within 8 km and La Aurora Airport just 6 km away, Hotel Villas Santander is the perfect base for exploring the cultural and historical attractions of Guatemala City.

Book your stay at Hotel Villas Santander for a memorable and convenient experience in Guatemala!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 1797 reviews
Cleanliness: 5.73
Service: 8.7
Location: 8.74
Room Quality: 5.69
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 7.7
H
Hernandez couple gt
10
2026-03-08 via Nuitee
C
Cesar Alfredo solo_traveller gt
5
2026-03-07 via Nuitee
A
Andrea couple cr
8
2026-03-06 via Nuitee
C
Carlos René couple gt
10
Pros:

El personal amable

2026-03-05 via Nuitee
C
Cucul couple gt
10
2026-03-05 via Nuitee
E
Edward Villalobos extended_group cr
8
Pros:

Ubicación

Cons:

Complicado el acceso a las habitaciones

2026-03-05 via Nuitee
V
Vásquez solo_traveller gt
9
Estancia tranquila
Pros:

El servicio de alimentación estuvo bien.

Cons:

La llegada es un poco complicada.

2026-03-05 via Nuitee
H
Hernandez couple gt
10
2026-03-05 via Nuitee
H
Hernandez couple gt
10
Cons:

No había WiFi en la televisión

2026-03-04 via Nuitee
H
Hernandez couple gt
10
2026-03-03 via Nuitee
K
Katherine couple cr
7
Pros:

Las camas son cómodas y la ubicacion es bastante buena para visitar diferentes lugares turísticos

Cons:

No tiene ascensor, el anuncio no explica que el hotel está construido hacia abajo lo cual lo hace MUY incómodo para bajar con maletas y bebés. El baño tenía moho en el techo, el piso del baño es resbaloso y no ponen toalla para los pies. El espacio de parqueo es limitado queda un carro tras de otro por lo que si el de uno queda atrapado hay que esperar hasta que lleguen a sacar el otro vehículo. El cuarto en las fotos se ve mas grande y cómodo de lo que realmente es

2026-03-03 via Nuitee
C
Clara couple gt
10
2026-03-03 via Nuitee
M
Marcelo solo_traveller py
10
2026-03-03 via Nuitee
L
Lopez extended_group gt
8
2026-03-02 via Nuitee
V
Vicente solo_traveller gt
7
2026-03-02 via Nuitee
R
Ruiz couple gt
8
2026-03-01 via Nuitee
G
Gomez couple cr
4
Está bien para pasar una noche
Pros:

Tienen un restaurante, atiende una señora muy amable.
Me parece que no hay tanta variedad de opciones pero está bien en caso de que no quiera salir

Cons:

Las habitaciones se ven descuidadas, estaban limpias pero los acabados de paredes, puertas, detalles se ven realmente como un lugar descuidado y no se ve agradable

2026-03-01 via Nuitee
K
Karelia couple hn
6
2026-02-28 via Nuitee
H
Herrera couple gt
9
2026-02-27 via Nuitee
P
Plastitelas solo_traveller hn
9
2026-02-27 via Nuitee