Hotel Zaara

Hotels
8 (1691 reviews)
Fregata Area , Sunny Beach , bg

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Hotel location close to the beach
Friendly staff
Cons:
Issues with room cleanliness
Some maintenance problems

Categories

Cleanliness
7.39
Some reviews indicated cleanliness issues, particularly with room maintenance.
Service
8.36
Generally positive feedback about staff friendliness, though some noted lack of attention to issues.
Location
8.4
Multiple comments praised the hotel's proximity to the beach and local amenities.
Room Quality
7.35
Some rooms had issues like uncomfortable beds and odd maintenance problems.
Amenities
8.38
Amenities like the pool and breakfast received favorable mentions.
Value for Money
7.84
Many felt the accommodation was worth the price, though some noted missing features.
Food and Beverage
8.39
The breakfast was well-received, and the overall dining experience was seen positively.
Overall Experience
7.86
The overall sentiment is quite positive, though there were significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:02

Property Description

Hotel Zaara: Your Oasis near Sunny Beach

Luxurious Accommodations: Enjoy air-conditioned rooms and apartments with balconies, cable TV, and free WiFi. Apartments feature kitchenettes for added convenience.

Culinary Delights: Indulge in Mediterranean and local cuisine at our restaurant, paired with a diverse wine selection.

Convenient Location: Just steps away from Cacao Beach, with easy access to Sunny Beach center, Nessebar, and Burgas Airport. Take advantage of free bus connections to nearby attractions.

Book your stay at Hotel Zaara now for a perfect blend of comfort and convenience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 1691 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
T
Tsvetomir • couple • bg
7
2026-07-25 • via Nuitee
N
Nele • family_with_children • ee
9
Pros:

Bassein ja tuba.

Cons:

Kõik meeldis.

2026-07-25 • via Nuitee
S
Susannah • solo_traveller • gb
10
2026-07-24 • via Nuitee
F
Florentina • couple • ro
8
2026-07-24 • via Nuitee
S
Svitlana • solo_traveller • de
7
Pros:

Привітний персонал,затишна теріторія підходить для відпочинку з дітьми.

Cons:

Немає дорожного переходу поруч з готелем

2026-07-23 • via Nuitee
R
Robin • family_with_children • se
6
Missnöjd med det mesta men ett lugnt område med nära till stranden.
Pros:

Lugnt område men inte för långt från stranden.
En djup och bra pool.

Cons:

Vi bokade på hotell Zaara men fick rum på komplex Zaara. Personalen har väldigt dåligt bemötande. Ac fungerade inte i barnens rum. Hårda sängar och vattnet rinner överallt när man duschar. Dåligt urval vid frukost.
Hade inte rekommenderat detta boende för mer än en natt

2026-07-22 • via Nuitee
N
Nadejda • family_with_children • us
8
2026-07-22 • via Nuitee
V
Violeta • family_with_children • bg
1
Не струва
Pros:

Локацията

Cons:

Обслужването

2026-07-21 • via Nuitee
J
JUDIT • solo_traveller • ro
5
Pros:

A folyóson van vasaló amit bármikor lehet használni.
Nagyon jó minőségű a törülköző.

Cons:

Az épület új .....de rémesen ómódi a berendezés!
Kivitelezési és szerelési munkák miatt élvezhetetlen a tükör az asztal felett,mert a tévé éppen elötte van elhelyezve ! Ez nagyon zavaró !o
A fürdőben nincs lehetőség elhelyezni a szükséges tisztálkodási dolgokat.
Nem tudom ajánlani,mert nagyon drága ahhoz képest,hogy milyen szolgáltatást nyújt.

2026-07-20 • via Nuitee
S
Sain • solo_traveller • ro
2
2026-07-20 • via Nuitee
I
Ivanka • family_with_children • bg
10
2026-07-20 • via Nuitee
Росен78 • solo_traveller • bg
7
Pros:

Добро местоположение, на 5 минути от плажа

Cons:

Обслужването в ресторанта е под всякаква критика

2026-07-20 • via Nuitee
V
Valentina • solo_traveller • bg
6
2026-07-20 • via Nuitee
Y
Yordan • solo_traveller • at
6
Great location, but severely overpriced and outdated
Pros:

The only positive thing about this hotel is its location

Cons:

It feels like not a single euro has been invested in renovating or updating the property since it was built about 17 years ago.
​The staff in the restaurant and at breakfast seemed completely lost and clueless about what they were supposed to be doing.
​On top of that, the beds were extremely uncomfortable, with worn-out, saggy mattresses covered by a thin mattress topper that completely failed to hide the heavy wear and tear. The entire interior is in desperate need of a full repair and renovation. I cannot recommend staying here.

2026-07-20 • via Nuitee
D
Desi • family_with_children • bg
1
Отвратителен!
Pros:

Нищо!

Cons:

Бях резервирала стая с четири единични легла. Дадоха ни друга. Съответно аз върнах ключа и казах, че съм резервирала друга вид стая и не желая тази. След като не се съгласих да взема тази стая отношението на персонала стана отвратително. Заяде се къде сме паркирали колата. А ние паркирахме там, защото една жена от хотела ни каза, даже тя махна конуса.
Няма паркоместа към хотела. Търсиш къде да паркираш и след това се притесняваш дали няма да ти вдигнат колата.
Стените са тънки и се чува всяко тропане от съседните стаи. Хладилника в стаята бръмчеше като хеликоптер. Леглата са много нестабилни, имаш чувството, че ще се разпаднат всеки момент. Чашите бяха наслоени с мръсотия. Сутринта някои се опита да отключи и да влезне в стаята, но не успя, защото бях сложила ключа от вътрешната страна. Чаршафите и хавлиите са цветни и имаха неприятна миризма.

2026-07-20 • via Nuitee
Тодоров • solo_traveller • bg
10
2026-07-19 • via Nuitee
V
Viliam • solo_traveller • sk
8
2026-07-19 • via Nuitee
B
bill • solo_traveller • au
9
Pros:

Nice and close to everything great location great food, great staff hard to fault recommend to others looking for a great place

2026-07-19 • via Nuitee
H
Hakan • solo_traveller • tr
5
Pros:

Resepsiyonda ki çalışan , odama üst odadan su geldi gilip bakmadılar ben video çekip götürünce oda değişikliği yağıldı

2026-07-19 • via Nuitee
M
Mihály • extended_group • hu
7
Cons:

5 éjszaka alatt nem sikerült se fel mosni se porszívózni a szobát.
Különben rendben volt már többször voltunk itt.

2026-07-18 • via Nuitee