Hotel Crystal Mountain

Hotels
•
Independent
8.4 (5 reviews)
43-460 Wisla, ul. Bukowa 19a, Wisla, 43-460 , Wisla , PL
48-33 44 34 800

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Full-service spa
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Ski storage
See all facilities

Review Highlights

Pros:
Average quality
Acceptable service
Cons:
Overpriced accommodation
Lack of exceptional value

Categories

Cleanliness
7.66
The review mentions the accommodation being overpriced, implying a lack of attention to quality.
Service
9.13
Service has been implied to be up to standard, typical for this hotel tier.
Location
9.17
Standard quality for this hotel tier.
Room Quality
8.52
Standard quality for this hotel tier.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
7.11
The review states the hotel is definitely overpriced, indicating poor value for money.
Food and Beverage
8.56
Standard quality for this hotel tier.
Overall Experience
8.53
Overall rating reflects the mixed feelings about value and quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:09

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our spa for the ultimate relaxation experience.

Exciting Recreational Facilities
Make a splash in 3 indoor swimming pools, zoom down the waterslide, or unwind in the sauna for a day filled with fun and rejuvenation.

Delicious Dining Options
Savor delectable meals at the 2 on-site restaurants, enjoy a drink at the bar or poolside, and start your day with a complimentary buffet breakfast.

Call now to book your stay at Hotel Crystal Mountain and experience luxury, comfort, and exceptional service all in one place.

Important information:

  • The seasonal pool will be open from June to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Pets

    Pet max weight (per pet) in kg is 25

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 5 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.52
Amenities: 8.55
Value for Money: 7.11
Food and Beverage: 8.56
Overall Experience: 8.53
V
Verified traveler
6
Overly priced
Pros:

Not bad, not great. Definitely overpriced.

2025-07-29 • via Nuitee
M
Mateusz • family
10
Pros:

The location and the property itself is just great. You won’t be disappointed. We had a Superior Room with Balcony and it truly amazing. Very spacious, clean and modern. The view is breathtaking.

2025-06-30 • via Nuitee
J
Jozef
8
Prijemny hotel
Pros:

Pekny moderny hotel ,vyborne sluzby usluzny personal ranajky sa nam zdali nedos slabee ziadny vyber kolacov iba croasant,

2025-04-06 • via Nuitee
K
Katarzyna • family
6
Pros:

If you come here for a view, you will not get disappointed. Whoever designed this property, did an excellent job. If you come here for peace and quiet, don’t count on it. 5* experience it was not for sure in terms of staff, the only ones I would like to praise are the filipino waiting staff at the buffet services. I was refused a bottle of still water on the last day of our stay even though had 2 more hours till check out.. tried to explain I need to take meds but the receptionist Klaudia kept talking over me trying to say it’s a service they only provide in the afternoon when the housekeeping was attending the room in the morning the previous day .. I was lost for words and appalled by this nonsense.

2025-01-26 • via Nuitee
E
Ewelina • partner
10
Pros:

Tolles Hotel, super Frühstück, Zimmer sind sehr groß und der Ausblick ist wunderschön

2024-10-12 • via Nuitee