Hotel GrandBach Sendai

Hotels
8.9 (3443 reviews)
Miyagino-ku Tsutsujigaoka 3-7-33 , Sendai , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Non-smoking throughout
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Convenient Location
Spacious Rooms
Cons:
Slow Internet
Small Room Size
Noodle Bar Availability

Categories

Cleanliness
8.4
Several reviews indicate rooms are clean, but some noted issues like slow internet and small room sizes, affecting the perception.
Service
9.4
Many reviews highlight the friendliness and helpfulness of the staff, contributing positively to the service experience.
Location
9.4
Guests frequently praised the convenient location, with proximity to transportation and amenities being a strong positive point.
Room Quality
8.9
Rooms were described as spacious and comfortable, though some encountered issues with room sizes and configurations.
Amenities
8.4
Amenities such as music theme details were appreciated, but internet speed complaints detracted from the overall impression.
Value for Money
9.4
Guests mentioned reasonable prices for the location and quality, contributing to a good value perception.
Food and Beverage
8.4
A few complaints on specific food options were noted, though drinks and snacks were generally appreciated.
Overall Experience
8.9
Overall positive experiences reported, with some room for improvement based on size and internet connectivity.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:05

Property Description

City Views and Culinary Delights
Hotel GrandBach Sendai offers stunning city views and a delightful dining experience at its on-site restaurant. Enjoy the picturesque surroundings while savoring delicious meals during your stay.

Comfort and Convenience
Relax in the air-conditioned rooms equipped with free WiFi, flat-screen TV, and a safety deposit box. The hotel ensures a comfortable stay with quality bed linen and towels provided in each room.

Multilingual Support and Proximity to Attractions
Benefit from 24/7 guidance in English and Japanese at the reception. Located near Sendai Station and various attractions, including Shiogama Shrine and Rakuten Seimei Park Miyagi, Hotel GrandBach Sendai offers a convenient and enjoyable stay.

Book your stay at Hotel GrandBach Sendai for a memorable experience in Sendai!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.9
Based on 3443 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 9.4
Food and Beverage: 8.4
Overall Experience: 8.9
L
Lucas-Alexandre • extended_group • ch
8
Poetic stay in the heart of Sendai
Pros:

The theme of the hotel was nice. The staff was really helpful

2026-05-14 • via Nuitee
I
inagaki • couple • jp
7
まあまあいいホテル。他に選択肢がないので納得して予約
Pros:

ウェルカムサービス、ロビーラウンジの充実度、清潔感

Cons:

33000円のしたのに、部屋が18平米。狭い。

2026-05-10 • via Nuitee
M
María Rebeca • couple • cl
10
Precioso hotel en una ubicación excelente!!!
Pros:

lo lindo y bien decorado, en el piso 7 está la recepción y el lobby donde todos los días te ofrecen sin costo diferentes tipos de tés, cafés, jugos y acompañamientos dulces hasta las 7:00 pm y diferentes nuts después de las 7:00 pm y tanto en el desayuno y en las tardes hay una pianista tocando en vivo y también la flauta, realmente un hotel totalmente diferente a lo conocido

Cons:

El desayuno, ya que las 3 opciones que te ofrecen son un poco pesadas para desayunar, son menús hechos y no puedes cambiarlos, incluso uno de los 3 es un curry

2026-05-09 • via Nuitee
S
Sakina • solo_traveller • jp
8
2026-05-08 • via Nuitee
H
HIROKO • extended_group • jp
10
Pros:

ラウンジでウエルカムスイーツと
時間帯によっては、お夜食がいただけます。
時々生演奏もありました。
部屋は清潔でベッドの弾力も良かったです。
少し広くて過ごしやすかった。
大浴場があり、女性はセキュリティコードで
入るシステムで安心です。

Cons:

駐車場は近隣の有料パーキング

2026-05-08 • via Nuitee
S
Shigeru • solo_traveller • jp
9
2026-05-07 • via Nuitee
J
Jab • family_with_children • tw
8
2026-05-07 • via Nuitee
S
SHUICHI • couple • jp
8
2026-05-06 • via Nuitee
M
MEI YUEH • couple • tw
9
Pros:

房間寬敞，風格比一般商務飯店還要再大方精緻，很多小地方也都可以看到音樂圖示，下午茶跟宵夜讓人耳目一新，如果沒有帶著行李，從車站走來其實是非常悠閑輕鬆的！加訂的早餐也很有特色，許多小圓碗放置著各地的特色食物，跟大廳的管風琴背景有異曲同工之趣！值得再來！

Cons:

入住前兩個星期我就主動在訂房網站付清房費，當天中午12點多拿行李來寄放，三點多來check in辦理入住⋯⋯但給我的房間卻是訂房網站照片沒看到的，一間轉角房，窗戶不能打開，且是霧面玻璃，也就是無法看到任何外面任何景色，低樓層，那幾天日本地震頻繁，我們再度向櫃檯要求，才得以有個有窗戶的房間⋯對於我們這種有信用且守時的客人，其實我是覺得被不友善對待！

2026-05-05 • via Nuitee
町田 • solo_traveller • jp
8
Pros:

スタッフがとても親切だった

Cons:

提携の駐車場があったら良かった

2026-05-05 • via Nuitee
C
Chenyi • solo_traveller • tw
10
2026-05-05 • via Nuitee
K
kobashi • solo_traveller • jp
10
Pros:

清潔感。
スタッフの対応も良い。

Cons:

ウェルカムドリンク、出来れば100%果汁で。
シャワーの水圧、もう少し欲しいかな。

2026-05-04 • via Nuitee
S
Sahi82 • family_with_children • jp
8
2026-05-04 • via Nuitee
E
Elizabeth • solo_traveller • gb
10
Excellent hotel in a great location.
Pros:

This was my second stay, it’s such a lovely hotel. The staff are very friendly and welcoming, the rooms are extremely comfortable and the highlight is the lounge. Live classical music and complimentary drinks and snacks in the afternoon is a real treat. There is a konbini right on the ground floor and it’s an easy walk to the station. I wouldn’t stay anywhere else in Sendai and I plan on returning next time I’m in Japan.

Cons:

Nothing.

2026-05-02 • via Nuitee
M
Menghsuan • family_with_children • tw
10
2026-05-02 • via Nuitee
H
huei cih • family_with_children • tw
9
Pros:

離車站東口近
樓下就有7-11
後方有一個沒有特約的停車場，但有通道可以直通飯店
每天都有迎賓點心飲料跟宵夜

2026-05-02 • via Nuitee
J
jean philippe • solo_traveller • fr
8
Pros:

L’emplacement proche de la gare
L’accueil

Cons:

Chambre petite

2026-05-01 • via Nuitee
K
Kimberlee • solo_traveller • us
9
Charming hotel
Pros:

This was our favorite hotel of our trip. From the classical music every evening in the lobby and snacks to the warm greetings from the hotel staff, I would definitely stay here again! It was in an excellent location - 5 minute walk to Sendai Station and lots of food options available.

Cons:

If you're a traveler who likes the variety of a buffet breakfast, this is not the hotel for you. You have a choice of Western (the morning we ate, it was a salad with hard boiled egg, with chicken, a small serving of quinoa yogurt and Zunda smoothie. They also had Japanese style and a curry style. You had to choose a set time every day for breakfast when checking in. We ended up only using one day and grabbing things from a bakery about a block away.

2026-04-30 • via Nuitee
L
Linda • solo_traveller • fr
9
Merveilleux mais trop court
Pros:

L'emplacement était excellent, à 5 minutes de la gare principale. Le personnel est aussi très aimable et serviable. Ils font tout pour nous sentir à l'aise et nous aider au mieux, à recommander.

Cons:

Rien

2026-04-28 • via Nuitee
Y
YI FANG • couple • tw
9
2026-04-27 • via Nuitee