Hotel Terra

Hotels
8.8 (1032 reviews)
Statiunea Neptun , Neptun , ro

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Good breakfast variety
Beautiful rooms
Cons:
Cleanliness concerns
Food hygiene issues
Location relative to beach

Categories

Cleanliness
8.09
Multiple mentions of cleanliness issues, such as unclean towels and bathrooms smelling unpleasant.
Service
9.56
Service was praised in several reviews for being friendly and helpful.
Location
8.6
The location is acceptable but mentioned as being a bit far from the beach.
Room Quality
8.55
Rooms were rated positively but with some comments on small size and issues with additional bedding.
Amenities
9.08
Amenities like the pool and breakfast were appreciated, but there were issues mentioned regarding lack of basic items.
Value for Money
9.04
Overall good value but inconsistent based on cleanliness feedback.
Food and Beverage
8.09
Food was noted both positively and negatively; while breakfast was praised, there were severe complaints regarding hygiene.
Overall Experience
9.36
Overall experience was good, with many positive mentions but underlying issues noted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:05

Property Description

Luxurious Accommodation
Hotel Terra in Neptun offers air-conditioned rooms with flat-screen TVs and private bathrooms. Enjoy garden views and relax on the terrace during your stay.

Convenient Amenities
The property features a bar, 24-hour front desk, and is close to popular attractions like Oak Tree Reserve and Paradis Land Neptun.

Ideal Location
Situated just 750 meters from La Steaguri Beach, Hotel Terra is the perfect choice for your stay in Neptun. Book now and experience comfort and convenience at its best.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 3 years old to 13 years old stay for 84 lei per person per night when using an available extra bed.
    People 14 years old and over stay for 108 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1032 reviews
Cleanliness: 8.09
Service: 9.56
Location: 8.6
Room Quality: 8.55
Amenities: 9.08
Value for Money: 9.04
Food and Beverage: 8.09
Overall Experience: 9.36
R
Rusu • couple • ro
8
2026-01-19 • via Nuitee
A
Andrada • couple • ro
8
2026-01-19 • via Nuitee
C
Cosmin • family_with_children • ro
10
2026-01-19 • via Nuitee
I
Iulia • family_with_children • ro
10
A fost superb!
Pros:

Un hotel cum ar trebui să fie toate!!!Mic dejun,pranz,cina excelente si variate,personal foarte amabil si prietenos,incepand de la doamna care are grija de camere sa fie impecabile,ospatari-barmani prietenosi si glumeti,cei de la receptie mereu zambitori si rezolva orice situatie,pana la formatie -Adi&Miky care ne-au facut serile de vis si ne-au facut sa ne dorim evenimente impreuna dupa sezonul estival.in concluzie,ne-am facut prieteni noi si cu siguranta daca vom mai veni la mare in tara,aici vom veni!

Cons:

Suportul de la dus era rupt,usa de la baie nu era reglata din balamale si freca gresia

2026-01-19 • via Nuitee
D
daniella • couple • us
5
Don’t expect any service
Pros:

Location was very close to town

Cons:

The room was tiny. When I booked it said two beds and there was no way to fit another bed. No beedjbg was on the bed. I went to the front desk and they gave me a key to another room to get bedding and make my own bed. Food was horrible.

2026-01-19 • via Nuitee
D
Daniel • couple • ro
10
Great stay in this side of the Romanian seaside
Pros:

Breakfast and pool were really great

2026-01-19 • via Nuitee
A
Adrian • couple • ro
10
2026-01-19 • via Nuitee
T
Tiberiu • couple • ro
9
2026-01-19 • via Nuitee
F
Florea • couple • ro
6
-
Pros:

În regulă. Depărtarea de plajă e o reală problemă. Hotelul din apropiere asigura transportul turiștilor către plajă.

Cons:

Transport asigurat la plaja

2026-01-19 • via Nuitee
M
Mihai • family_with_children • ro
10
MINUNAT
Pros:

TOTUL MI-A PLACUT

2026-01-19 • via Nuitee
M
mihaela nicoleta • family_with_children • ro
8
2026-01-19 • via Nuitee
C
Cristina • couple • ro
10
2026-01-19 • via Nuitee
C
Constantin • couple • ro
8
2026-01-19 • via Nuitee
F
Florin • couple • ro
10
2026-01-19 • via Nuitee
F
Florentina violeta • couple • ro
10
2026-01-19 • via Nuitee
F
Floarea • couple • ro
9
2026-01-19 • via Nuitee
A
Adrian • couple • ro
9
2026-01-19 • via Nuitee
L
Lucia • extended_group • ro
7
2026-01-19 • via Nuitee
A
Adriana • extended_group • ro
10
2026-01-19 • via Nuitee
D
Dragan • family_with_children • ro
10
A fost un sejur conform asteptarilor.
Pros:

Micul dejun bogat si foarte diversificat.

Cons:

Daca era amplasat la malul marii era un sejur extraordinar .

2026-01-19 • via Nuitee