HERA HOSTEL

Hotels
8.8 (99 reviews)
195 Hoàng Diệu, Phường Châu Phú B, Châu Đốc , Chau Doc , vn

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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Clean and new structure
Friendly and helpful staff
Cons:
Payment issues with cards
Occasional unhelpful staff members

Categories

Cleanliness
8.53
Reviews mention that the hotel is new and clean, but there is a mixed sentiment regarding staff interactions.
Service
9.2
Most staff are described as friendly and helpful, enhancing customer satisfaction.
Location
8.84
The location is convenient, though somewhat away from the city center.
Room Quality
8.79
Rooms are clean, spacious, and well-maintained according to multiple reviews.
Amenities
8.82
Amenities are appropriate for the price, but there's limited breakfast availability.
Value for Money
8.78
The hotel offers good value for its cleanliness and service quality.
Food and Beverage
8.33
There are good options nearby, but some guests noted the absence of in-house breakfast.
Overall Experience
9.1
Overall experience is positive with emphasis on cleanliness and service despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:06

Property Description

Garden Oasis:
Escape to HERA HOSTEL in Chau Doc and immerse yourself in the tranquil garden surroundings, perfect for a relaxing stay away from the hustle and bustle of the city.

Modern Comforts:
Experience comfort at its best with our air-conditioned rooms equipped with essential amenities like a fridge, flat-screen TV, and a private bathroom. Enjoy the convenience of room service and a 24-hour front desk during your stay.

Convenient Location:
Located just 108 km from Can Tho International Airport, HERA HOSTEL offers a paid airport shuttle service for easy access to and from the property. Book now to enjoy free WiFi, free private parking, and a seamless stay experience.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 99 reviews
Cleanliness: 8.53
Service: 9.2
Location: 8.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.1
T
TIEN DAT • couple • vn
10
Comfortable,Clearly,Friendly Staff
Pros:

Great located

Cons:

Nothings

2026-05-02 • via Nuitee
H
Hải Thiên • solo_traveller • vn
10
Pros:

Nhân viên thân thiện. Khách sạn mới. Có nước, trà, cà phê hoà tan miễn phí.

Cons:

Nước nóng không nóng, chỉ đủ làm nước không lạnh nhưng do An Giang nóng nên không ảnh hưởng nhiều.

2026-05-01 • via Nuitee
T
Tuyển • solo_traveller • vn
10
2026-04-29 • via Nuitee
T
Thanh • couple • vn
9
A good place for short stay in Chau Doc
Pros:

The receptionists are really helpful and nice. They recommended places for food and visit

2026-04-26 • via Nuitee
L
LÊ • extended_group • vn
8
Pros:

Sạch sẽ, yên tĩnh

Cons:

Phòng không thoáng

2026-04-15 • via Nuitee
C
Carolin • solo_traveller • de
10
2026-04-03 • via Nuitee
M
Michele • couple • it
10
2026-02-12 • via Nuitee
B
Barbara • couple • es
10
Pros:

Great stay! The staff was very kind and helpful. The room was clean and comfortable and the bed was really cozy. Highly recommended!

2026-02-08 • via Nuitee
B
Bianca • family_with_children • nl
8
Pros:

Erg schoon en hygiënisch.

Cons:

Het bed was voor ons te hard.

2026-02-08 • via Nuitee
Q
Quynh Hoa • extended_group • vn
8
2025-09-29 • via Nuitee
N
Nino • family_with_children • it
9
Pros:

Struttura nuova e pulita, personale gentile.

Cons:

Non abbiamo potuto pagare con la carta

2025-09-18 • via Nuitee
Y
Yến • solo_traveller • vn
10
2025-09-14 • via Nuitee
V
Vivi • extended_group • vn
10
Sạch, gần , tiện
Pros:

Sạch sẽ.

Cons:

K có

2025-09-03 • via Nuitee
H
Huân • family_with_children • vn
9
Pros:

Khách sạn khá mới, sạch sẽ, khang trang và đẹp trong tầm giá.

Cons:

Hầu hết nhân viên đều lịch sự, nhiệt tình, tuy nhiên có 1 bạn nhân viên da ngâm đen, đeo kính ca tối khá lạnh lùng và giao tiếp tạo thiện cảm ko tốt với khách lưu trú.

2025-09-03 • via Nuitee
K
Kieu • family_with_children • vn
10
Tuyệt vời
Pros:

Phòng đẹp, mới sạch sẽ, rộng rãi, thoáng mát, nhân viên dễ thương, nhiệt tình, thủ tục nhanh gọn.

2025-09-03 • via Nuitee
T
Trân • couple • vn
5
Cons:

Nhân viên không check kĩ về thông tin nhận phòng

2025-09-02 • via Nuitee
T
Tâm Giang • extended_group • vn
10
2025-09-02 • via Nuitee
R
RAMON • family_with_children • es
10
Buen hotel, cómodos y limpio
Pros:

Hotel limpio y cómodo, no tenía ventanas 2 de las habitaciones pero no es impedimento ninguno, valorarlo porque merece la pena. Wifi gratis, servicio de masaje estupendo, restaurante bueno enfrente

Cons:

Está algo alejado del centro de la ciudad, pero se puede ir andando o en taxi. No hay grab de coche, solo de motos, pero puedes pedir un taxi en recepción, no tiene desayuno

2025-08-18 • via Nuitee
• extended_group • vn
10
Pros:

Khách sạn sạch sẽ, nội thấy đều mới. Nhân viên vui vẻ nhiệt tình

Cons:

Không thích

2025-08-17 • via Nuitee
Đức • couple • vn
10
2025-08-02 • via Nuitee