Arundel Mansions Hotel

The shower was either freezing or scorching, so baths were used instead. And I'm not a fan of baths for actually cleaning my body.

We knew before booking that the sky train ran by the property but they went by every 30 seconds so absolutely no sleep even with earplugs. There was a splitter taped into a wall outlet which was/is a fire hazard. We had to go looking for a fire escape in case of an emergency, we found them located out the bedroom windows. If there was a fire emergency you may not find the way out in time as they were unmarked. The homeless folks in the area were doing drugs where we parked. The elevator once we got into did feel quite unsafe with a lot of clunking and the decking of the elevator floor was about the thickness of a single sheet of plywood. There was a knot in the floor that fell out giving the riders a close look at how thin the floor was and how high up you got from the ground. We are seasoned travellers and are not complainers but our best advice is to keep looking for another place.

I AM HAPPY IF POSSIBLE BREAK FAST AND COFFEE YOU HAVE ONLY NUSCAFE

There was nothing I didn't like about it.

there is a strong smell of stray or dead rats in the hallway

Sky train noise, parking,

Absolutely everything i did not want to ever leave.

There is nothing I did not like, though for people who prefer a modern feel, you won't enjoy Arundel. Floors are old and creak, rooms are darker (except the kitchen) and bathtub is better suited for baths (though it is possible to shower).

Note to management: Please NEVER change any of these things - they are a huge part of the charm and warmth of the place!

Bed wasnt comfortable and food ans staff unhelpful

They only cleaned upon request and the stay was for two weeks (so they came in a total of twice, each time after asking). There is no staff onsite and unless you are available during their limited hours, you are treated as a burden. We literally saw a dead body the morning of checking out that was being taken away and it felt very unsafe going to the parking lot at night, as well as sometimes people were using drugs in the alcove of the front door. Surely there are things that could be done to make the situation more safe, like not having to get out over your vehicle to open the gate for the parking lot (which also isn't locked) and stairs that would take you to the back door instead of having to walk around on the street.

Sound of the train, Drug people near the building and infont of the entrance.

The train goes by RIGHT THERE, every 2 min. Nothing was completely clean: dishes, especially disappointing because those are easy to clean. Microwave: weak. Shower in a clawfoot tub situation: the curtain was hung on a slant so dipped lower and kept clinging to my body as I showered: not ideal. There was one washcloth for two people for 5 days--that is not enough. All towels were old. All the linens, the decorative plates and the to-use dishes looked like they were brought in from the huge Salvation Army depot down the hill.
Check-in was weird: was asked several times to specify when we'd arrive, then was busy with other guests when arrived. First time ever been charged a deposit for damages at a hotel, and it was not speedily processed after checkout, despite small size of the establishment.
Elevator consistently stopped between floors, requiring extra button pushing and ensuing panic the first time. Oh, and clincher: there's a rehab clinic or something right next door so our view and out exits and entries were almost always through a crowd of people on substances, front AND back door.
I'm just sad the building is so beautiful and suites are spacious but 1) the train is very disruptive and there's no attempt to muffle the noise through insulation (there's not even a screen on that window) 2) it's not being kept up anymore, and cleanliness standards are not what they should be for $180CAD/night place. Would not return.

the hotel is very dirty and unhygienic. bad smell as soon as you enter. it is very unclean and staff is not professional at all. The hotel has charged me full amount inspite of cancelling my booking.

The arrival process was confusing and could be improved. There was no clear signage or instructions on where to check in, and I only found out later that the “office” was actually the restaurant next door. The greeting at check-in felt rushed and a bit frustrated rather than welcoming, which was disappointing after a long drive. The fridge didn’t get very cold, and power outlets were limited. The area is also a bit sketchy at night, though I understand that’s out of the host’s control.

No screens on the windows, so mosquitoes could enter if you left the windows open.