Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Good location
Cons:
Cleanliness issues
Unfunctional amenities

Categories

Cleanliness
4.75
Many guests reported issues with the cleanliness of the rooms and facilities.
Service
8.25
Service was frequently described as friendly and helpful across multiple reviews.
Location
8.25
The location was positively highlighted as convenient and close to attractions.
Room Quality
6.75
Rooms were generally described as spacious but had some issues with maintenance.
Amenities
6.25
Amenities like the swimming pool were criticized for being unfunctional and dirty.
Value for Money
7.75
The hotel offers competitive pricing according to several reviews.
Food and Beverage
7.25
Breakfast received mixed reviews, with some describing it as decent.
Overall Experience
6.75
Overall experience was varied, but many guests expressed they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:22

Property Description

Luxurious Amenities
Experience the epitome of luxury at Grand Bella with its outdoor pool, restaurant, and fitness centre. Relax and rejuvenate at the spa and wellness centre, or take a leisurely stroll on the balcony of your room.

Modern Comforts
Each air-conditioned room is equipped with a flat-screen TV, seating area, refrigerator, and an electric kettle. The private bathrooms feature a refreshing shower, hairdryer, and complimentary toiletries for your convenience.

Prime Location
Situated in the heart of Pattaya Central, Grand Bella is a stone's throw away from Royal Garden Plaza, Alcazar Cabaret, and Pattaya Beach, making it the perfect choice for travelers seeking both convenience and comfort.

Book now to indulge in a luxurious stay at Grand Bella and create unforgettable memories in Pattaya Central.

Important information:

Please be informed that breakfast is not included for a child who uses an existing bed.

Please be informed that some debit cards cannot be pre-authorized and will be charged according to the booking policies. For more information, guests are kindly advised to contact the property directly using the contact details found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 1394 reviews
Cleanliness: 4.75
Service: 8.25
Location: 8.25
Room Quality: 6.75
Amenities: 6.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 6.75
J
Jessadakorn solo_traveller th
7
2026-07-25 via Nuitee
A
Abdulsalam couple sa
3
Cons:

I have stayed at Grand Bella Hotel four times over the past few years, and unfortunately, this was by far my worst experience.
The reception staff are no longer as professional, welcoming, or efficient as they used to be. The service quality has noticeably declined compared to my previous visits.
The internet connection was extremely slow and unreliable throughout my stay, making it very difficult to work or even browse normally.
I also would not recommend booking the hotel with breakfast if you are an Arab or Muslim traveler. The breakfast buffet offers very limited halal-friendly or Arabic-style options, so I found it poor value.
Another issue was that many of the public areas, including parts of the reception and corridors, had an unpleasant odor during my stay, which affected the overall experience.
I sincerely hope the hotel management addresses these issues because this hotel used to be one of my preferred choices in Pattaya, but based on this visit, I am not sure I will return.

2026-07-22 via Nuitee
G
Guillermo solo_traveller th
10
Pros:

Everything, nice check in at arrival and cleaning maid is doing a very good service and friendly ( I had room 1303.

Cons:

More mats necessary at Pool area and there are some very worn out, please replace them urgently.

2026-07-22 via Nuitee
F
Fofo solo_traveller fr
10
Pros:

tous 👍

2026-07-22 via Nuitee
F
Fatemah solo_traveller kw
8
2026-07-22 via Nuitee
G
Guillermo solo_traveller es
10
Pros:

Service, kindness, helpful, and all facilities. Room was always very clean

Cons:

Breakfast Price

2026-07-21 via Nuitee
T
Timothy 10 solo_traveller ca
10
Pros:

Check in staff are very efficient friendly and helpful

2026-07-21 via Nuitee
S
Souto solo_traveller br
10
2026-07-19 via Nuitee
P
Ploipailin couple no
9
2026-07-19 via Nuitee
G
Guartier family_with_children ae
9
2026-07-18 via Nuitee
F
FOODS extended_group in
10
2026-07-18 via Nuitee
F
Freeman couple th
10
2026-07-18 via Nuitee
G
Guillermo solo_traveller es
9
Pros:

Staff are very kind and helpful.
Room 1303 cleaning was brilliant.

Cons:

Mats for hammock not enough at the Pool and in an unacceptable condition.
This is a must, replaced them.all as soon as possible.

2026-07-18 via Nuitee
S
supattra couple th
10
ดีครับ
Pros:

ทำเลดีครีบ นอนสะบายสะอาดดีครับพนักงานบริการดีมากครับ

Cons:

กลางคืนชอบมีคนเมามาเปิดประตูห้องเเละโทรมารบกวนตอนนอนครับ

2026-07-18 via Nuitee
N
Neta couple il
10
2026-07-18 via Nuitee
T
Timothy 10 solo_traveller ca
9
Pros:

Great staff, spacious clean rooms and a nice pool.
Centrally located.

2026-07-18 via Nuitee
R
RUI solo_traveller jp
10
2026-07-18 via Nuitee
D
Dean Bourrelly solo_traveller th
6
Pros:

It was where we wanted to be & fairly central, this place has most things you need, but it's budget accomodation, the room was basic not fancy. But had a larger fridge & microwave, also some plates & cutlery, I've stayed in many nice hotels before & never had those things.

Cons:

The hotel was a bit rundown down, it could be nice if the place had a few dollars thrown at it, the paints bad, the grounds are badly in need of renovation, pool mats are almost decintergrated., pool towels not too far behind, the breakfast needs to be fixed as it's not proper, the food was cold, overly salty, miso soup tasted like ashfalt, limited selection, we really struggled to eat anything that was OK, sorry guys but you need to fix the breakfast.

2026-07-18 via Nuitee
T
T solo_traveller in
5
Pros:

Cleanliness

Cons:

The receptionist was very rude. They didn't provide the towel and when you asked them they simply said it will.be available only after 9 AM. They didn't give the basic amenities itself and didn't take any responsibility for their mistake

2026-07-16 via Nuitee
N
Nawra extended_group bd
6
2026-07-16 via Nuitee