Hotel Elite

Hotels
8.7 (880 reviews)
Hofmattweg 3 , Zermatt , ch

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
Sauna
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Spacious rooms
Good breakfast
Cons:
Noise from nearby club
Breakfast quality issues

Categories

Cleanliness
8.13
Clean and well-maintained hotel, but some noise issues reported.
Service
9.1
Staff were very attentive and responsive.
Location
9.14
Conveniently located near train station and shops.
Room Quality
9.09
Comfortable and spacious rooms with modern amenities.
Amenities
8.62
Good amenities, including breakfast and jacuzzi.
Value for Money
8.58
Fair pricing given the quality and location.
Food and Beverage
8.13
Breakfast was generally good but had some quality issues.
Overall Experience
8.8
Overall pleasant stay, would recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:55

Property Description

Convenient Location
Hotel Elite is ideally situated near Zermatt's key transportation hubs, making it a perfect choice for travelers looking to explore the area effortlessly.

Scenic Views and Balconies
Guests can enjoy breathtaking panoramic views of the iconic Matterhorn from select rooms that come with a private balcony, adding a touch of luxury to their stay.

Modern Amenities
With free Wi-Fi access in all rooms and cable TV for entertainment, Hotel Elite ensures that guests stay connected and relaxed throughout their visit.

Ready to experience the perfect blend of convenience and comfort at Hotel Elite? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 10 per person per night when using an available cot.
    Children up to and including 16 years old stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 880 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 9.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.8
P
Patrick • couple • us
9
Very friendly staff, good breakfast, great location!
Pros:

Very friendly staff, good breakfast, great location!

Cons:

All was good!

2026-02-09 • via Nuitee
S
Stéphanie • extended_group • ch
10
Super séjour à Zermatt dans un petit hôtel chaleureux et bien situé !
Pros:

Emplacement idéal en plein centre !
Chambre confortable, petit déjeuner très bien avec du choix salé et sucré.

2026-02-09 • via Nuitee
C
Christian • couple • se
8
Nice hotel, great location, breakfast could be better .
Pros:

Very nice rooms. Great location. Friendly staff.

Cons:

Breakfast was dissapointing. Ski room could be better.

2026-02-08 • via Nuitee
D
Dante filipe • couple • br
10
Pros:

Cama excelente!

2026-01-31 • via Nuitee
R
Rune Andre • couple • no
9
2026-01-30 • via Nuitee
D
Darren • couple • au
10
2026-01-30 • via Nuitee
C
Caroline • couple • ch
9
Pros:

L’accueil et le calme

2026-01-29 • via Nuitee
P
Patrick • extended_group • ch
9
Einfach, unkompliziert und mit Top Lage
Pros:

Einfach und unkompliziert
Einheimische Bar im Keller des Hotel
Top gelegen neben dem Zentrum
Super Frühstücksbuffet

2026-01-26 • via Nuitee
P
Perrine • couple • ch
9
Cons:

Sonorisation

2026-01-25 • via Nuitee
M
Marty G W • couple • au
8
Excellent Destination, location and expereinces all at your door step
Pros:

The location was 15 minute walk to the train and only 200 metres from the main street, restaurants etc. Having the Italian restaurant right next door and the supermarket 50 metres away was very convenient.

Cons:

Some additional kitchen itmes like a toaster, kettle, etc would have useful

2026-01-22 • via Nuitee
D
Denis • solo_traveller • ch
8
2026-01-22 • via Nuitee
S
SAMANTHA • family_with_children • gb
8
Nice little hotel for a short family break
Pros:

Staff were very attentive

2026-01-21 • via Nuitee
E
Elaine • solo_traveller • ie
10
Highly recommend
Pros:

Loved the hotel . Had a superior room with a huge balcony and it was very quiet . Location was perfect and breakfast was very good . Staff were attentive

Cons:

Google maps says you have arrived about 200metres away so a sign for the hotel may be helpful on the corner

2026-01-20 • via Nuitee
L
LIQIANG • couple • cn
9
Pros:

早餐种类丰富，房间宽敞明亮

2026-01-19 • via Nuitee
H
Hiiro • solo_traveller • jp
10
2026-01-19 • via Nuitee
R
Rita • couple • ch
8
für uns sehr gut
Pros:

das Frühstück war gut

Cons:

die Tepiche

2026-01-19 • via Nuitee
V
Vanesa Giselle • family_with_children • es
10
Ideal para verano e invierno.
Pros:

Excelente alojamiento calidad precio. Limpio, ordenado, cerca de la estación de tren y del centro. Todo un 10

2026-01-19 • via Nuitee
H
Helen • couple • nz
9
Wonderful
Pros:

Lovely location central
Bathroom was modern clean and tidy

Cons:

Breakfast was good but a few more things would be nice

2026-01-19 • via Nuitee
E
Edith • extended_group • ch
10
Werden das nächste Mal wieder dieses Hotel wählen
Pros:

Es war alles frisch und ausreichend

Cons:

Es war alles sehr gut

2026-01-19 • via Nuitee
L
Lynda • couple • us
9
Great location in the heart of town and a good value in fall season
Pros:

Convenient to train station. Comfortable and quiet corner room with balcony, even had a view of the Matterhorn summit.

2026-01-19 • via Nuitee