Hotel Elite

Hotels
8.7 (896 reviews)
Hofmattweg 3 , Zermatt , ch

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
Sauna
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Spacious rooms
Good breakfast
Cons:
Noise from nearby club
Breakfast quality issues

Categories

Cleanliness
8.13
Clean and well-maintained hotel, but some noise issues reported.
Service
9.1
Staff were very attentive and responsive.
Location
9.14
Conveniently located near train station and shops.
Room Quality
9.09
Comfortable and spacious rooms with modern amenities.
Amenities
8.62
Good amenities, including breakfast and jacuzzi.
Value for Money
8.58
Fair pricing given the quality and location.
Food and Beverage
8.13
Breakfast was generally good but had some quality issues.
Overall Experience
8.8
Overall pleasant stay, would recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:55

Property Description

Convenient Location
Hotel Elite is ideally situated near Zermatt's key transportation hubs, making it a perfect choice for travelers looking to explore the area effortlessly.

Scenic Views and Balconies
Guests can enjoy breathtaking panoramic views of the iconic Matterhorn from select rooms that come with a private balcony, adding a touch of luxury to their stay.

Modern Amenities
With free Wi-Fi access in all rooms and cable TV for entertainment, Hotel Elite ensures that guests stay connected and relaxed throughout their visit.

Ready to experience the perfect blend of convenience and comfort at Hotel Elite? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 10 per person per night when using an available cot.
    Children up to and including 16 years old stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 896 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 9.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.8
A
Artur • couple • pt
10
2026-03-14 • via Nuitee
U
Usha • family_with_children • ae
10
2026-03-14 • via Nuitee
M
Michel • couple • ch
10
Fabuleux
Pros:

Zermatt est vraiment un endroit fantastique

Cons:

Rien

2026-03-14 • via Nuitee
P
PM • couple • au
9
Good experience to stay
Pros:

👍🏻👍🏻

2026-03-08 • via Nuitee
Y
Yihao • extended_group • cn
10
2026-03-05 • via Nuitee
E
Edward • couple • us
10
Quick overnight.
Pros:

The location is on the limit of a comfortable walk from the train station. The service was great, including leaving our keys to be retrieved when we arrived to an unmanned desk. Check in/out was a breeze. The breakfast was very nice.

Cons:

Some of the Mountain views from the balconies were through gaps in buildings or through trees. Ours from the back of the building was great.

2026-03-05 • via Nuitee
R
Richard • couple • gb
7
All in all good stay in future would request a normal shower
Pros:

Great location close to lifts and good for bus

Cons:

We had a whirlpool bath, which was great if that’s what you wanted, but the shower attached to the bath was not ideal

2026-03-02 • via Nuitee
S
Stefan • family_with_children • ch
9
Alles einfach tiptop!
Pros:

Tolle Lage im Zentrum von Zermatt und tolles Frühstücksbuffet mit frischen Früchten.

Cons:

Nichts.

2026-03-02 • via Nuitee
W
Wolfgang • solo_traveller • de
9
Pros:

Hier ein dickes Lob an die Putzfrau(en), die Dienst hatten.
Ich war schon in vielen Hotels, aber an dieses Sauberkeitslevel kamen die wenigsten dran.
z.B. mein erster Blick ins Bad. Hab zuerst gedacht, oh das is blöd, weil das Duschwasser wahrscheinlich Richtung Waschbecken spritzen wird. Erst ca 5 Sekunden später hab ich die Glaswand bemerkt, so extrem sauber war sie!
11/10 Punkte!
Weiter so.

Cons:

Nichts. Alles tadellos. Sehr freundliches Personal.

2026-03-01 • via Nuitee
J
Jacqueline Louise • couple • us
10
We enjoyed our stay. Quiet hotel, friendly, helpful staff, clean, great breakfast. Short walk from train station.
Pros:

Location, quality breakfast and the helpfulness of staff.

Cons:

The price was higher than usual but so are other hotels.

2026-02-28 • via Nuitee
T
Thomas • couple • ch
6
2026-02-25 • via Nuitee
A
Anouck • family_with_children • ch
9
2026-02-25 • via Nuitee
R
Robert • solo_traveller • gb
5
2026-02-25 • via Nuitee
P
Patrick • couple • us
9
Very friendly staff, good breakfast, great location!
Pros:

Very friendly staff, good breakfast, great location!

Cons:

All was good!

2026-02-09 • via Nuitee
S
Stéphanie • extended_group • ch
10
Super séjour à Zermatt dans un petit hôtel chaleureux et bien situé !
Pros:

Emplacement idéal en plein centre !
Chambre confortable, petit déjeuner très bien avec du choix salé et sucré.

2026-02-09 • via Nuitee
C
Christian • couple • se
8
Nice hotel, great location, breakfast could be better .
Pros:

Very nice rooms. Great location. Friendly staff.

Cons:

Breakfast was dissapointing. Ski room could be better.

2026-02-08 • via Nuitee
D
Dante filipe • couple • br
10
Pros:

Cama excelente!

2026-01-31 • via Nuitee
D
Darren • couple • au
10
2026-01-30 • via Nuitee
R
Rune Andre • couple • no
9
2026-01-30 • via Nuitee
C
Caroline • couple • ch
9
Pros:

L’accueil et le calme

2026-01-29 • via Nuitee