Hotel Shina

Hotels
8.4 (31 reviews)
Stepantsminda-Sameba , Stepantsminda , ge

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room cleanliness issues
Old mattress

Categories

Cleanliness
6.81
The towels were damp as if they had been used or not dried properly.
Service
9.28
The staff was very friendly and accommodating, despite language barriers.
Location
9.32
Excellent location with convenient parking.
Room Quality
6.27
The room required cosmetic repairs, and the mattress was old and sagging.
Amenities
8.8
Standard amenities expected for this hotel tier.
Value for Money
9.26
Good value considering the location.
Food and Beverage
8.81
Standard quality for this hotel tier.
Overall Experience
8.68
Overall a pleasant experience with notable service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 02:38

Property Description

Mountain Views from Balcony
Experience breathtaking mountain views from the comfort of your own balcony in our rooms. Start your day with a cup of coffee while soaking in the natural beauty surrounding Hotel Shina.

Multilingual Reception
Feel at ease with our reception staff fluent in English, Georgian, and Russian. Whether you need area information or assistance during your stay, we are here to make sure you have a comfortable and enjoyable experience.

Convenient Amenities
From a shared lounge to room service, our hotel offers a range of amenities to enhance your stay. Enjoy free WiFi, a shared kitchen, and complimentary toiletries for your convenience.

Book your stay at Hotel Shina now and make unforgettable memories in Stepantsminda.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.4
Based on 31 reviews
Cleanliness: 6.81
Service: 9.28
Location: 9.32
Room Quality: 6.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 8.68
M
Makoto solo_traveller jp
8
2025-08-31 via Nuitee
S
Sukhmandeep solo_traveller in
10
2025-08-27 via Nuitee
Михаил couple ru
8
2025-08-23 via Nuitee
A
Artem extended_group ru
9
2025-08-21 via Nuitee
G
Gorni couple ge
9
Pros:

מיקום מעולה
הצוות ניסה לתקשר למרות פערים בשפה
חניה ממש קרוב למלון.

Cons:

החדר מעט מתפרק, היו חסרים 2 כיסויי שקעים, לא בטיחותי, המגבות היו לחות כאילו היו בשימוש קודם או לא יובשו טוב.
אין וילון במקלחת והכל נרטב.

2025-08-15 via Nuitee
Юрий family_with_children ru
10
2025-08-15 via Nuitee
B
Boris couple ru
7
Очень хороший персонал
Pros:

Удобное расположение, удобная парковка. Очень приветливый и отзывчивый персонал !

Cons:

Все двери в номере перекошены. Матрас кровати был очень старый и продавленый. Подушка пахла чужим одеколоном. Номер требует косметического ремонта. Туалетной бумаги не было. Утром отсутствовала горячая вода, а холодная текла тонкой струйкой. Очень громкая лестница, когда по ней кто то идет разрается громкий топот и скрип,, это сильно слышно в номере.

2025-08-07 via Nuitee
A
Amit family_with_children il
8
2025-08-06 via Nuitee
S
Sukhiashvili solo traveller ge
10
A memorable trip
Pros:

I spent a few days in Kazbegi. I spent the last day of my trip at the hotel "Shina". I was very satisfied, attentive staff, cozy atmosphere, clean rooms, it was simply excellent. Those who are attracted by cozy atmosphere and extraordinary views should definitely visit this hotel in Kazbegi. Deepest thanks to the hotel administration.

2025-06-13 via Nuitee
G
Gvantsa young couple ge
7
Good
Pros:

Location is great in the city center, near grocery shops, restaurants and pharmacies

Cons:

It was cold. One radiator was not enough for room, so they gave us a little electric heater. My hand cream and lip balm was frozen in the room. Also water was problematic. There was little water in the shower.

2025-01-08 via Nuitee
S
Stara_varos group gr
7
Worth Staying
Pros:

The hotel is located in the center of the small town of Stepantsminda, so no uphill walking or using a car etc needed. Everything was within walking distances, as supermarkets, bank ATMs, 3-4 places to eat and more. Property had a nice private parking space, so consider it as a bonus especially if you come by a motorcycle. Rooms were spacious and comfortable, with nice views to the mountain and Gergeti - Trinity church.

Cons:

We visited Stepantsminda in the end of September/early October and temperatures were already bellow 10 degrees celcius at night. Rooms have central heating that was unavailable at the moment of visit. Staff were helpful and provided a portable radiator, but wasnt enough to absorb the humidity of the room. Breakfast was totaly basic and a bit of a strange combination of foods, for sure some improvement can be made.

2024-10-04 via Nuitee
Z
Zarab solo traveller kz
8
Very good
Pros:

Good location, nice breakfast, hostile staff.

Cons:

Breakfast starts only at 09:00.

2024-09-10 via Nuitee
M
Mor family with young children il
9
Nice stay in Stepatsminda
Pros:

Maria seemed like the only English speaking staff, but she was very nice and was also working at the hotel's restaurant. The other staff were nice too. The breakfast was very good, apartment itself was nice although on the 2nd floor without elevator.
Providing laundry service for an acceptable fee.

Cons:

No curtain in the shower.
Wifi reception on the 2nd floor was weak.

2024-09-03 via Nuitee
A
Aleksandr solo traveller ee
6
Pleasant
2024-08-28 via Nuitee
A
Aleksandr group ru
10
Exceptional
2024-08-23 via Nuitee
S
Shafeeq family with young children sa
8
Very good
2024-08-12 via Nuitee
D
Declan solo traveller ie
5
Passable
Pros:

Breakfast...Great variety, large portions, well cooked

Cons:

Noise after 11pm Did not sleep until after 1 am because of the noise from other guests

2024-08-08 via Nuitee
S
Saghareishvili solo traveller ge
10
Exceptional
2024-08-07 via Nuitee
P
Pradip group in
10
Exceptional
2024-05-06 via Nuitee
R
Roman young couple pl
10
Exceptional
2023-11-04 via Nuitee