Hotel Mercedes/Centrum

Hotels
6 (812 reviews)
Steindamm 51 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Budget price
Convenient location
Cons:
Dirty rooms
Poor amenities
Unpleasant area

Categories

Cleanliness
4.39
Several reviews mention dirtiness and poor maintenance, impacting the cleanliness score.
Service
7.36
Most reviews noted friendly staff, improving the service rating.
Location
7.9
Positive mentions highlight the proximity to main transportation hubs.
Room Quality
4.85
The condition of rooms and amenities was often criticized, averaging this score.
Amenities
5.38
Limited amenities mentioned, leading to a moderate score.
Value for Money
6.34
Budget-friendly pricing was noted, increasing the value perception.
Food and Beverage
5.89
No specific mention of food quality, resulting in a neutral score.
Overall Experience
5.86
Mixed experiences lead to a balanced overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:46

Property Description

Modern Guestrooms and Lively Atmosphere
The hotel offers modern guestrooms and a lively atmosphere, ensuring a comfortable and vibrant stay for all guests.

Excellent Transport Links and Proximity to City Center
Benefit from the hotel's excellent transport links and close proximity to the city center and River Alster, making it convenient for globetrotters to explore the city with ease.

Walking Distance to Main Sights and Shopping Areas
Guests can easily explore Hamburg's main sights, popular shopping areas, restaurants, and bars on foot from the hotel, providing a perfect blend of convenience and leisure during their stay.

Book your stay now and experience the perfect combination of comfort, convenience, and vibrant city life at our extraordinary hotel!

Important information:

Please note that all business travelers who want to claim city taxes must have written proof from their employer.
When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

6
Based on 812 reviews
Cleanliness: 4.39
Service: 7.36
Location: 7.9
Room Quality: 4.85
Amenities: 5.38
Value for Money: 6.34
Food and Beverage: 5.89
Overall Experience: 5.86
M
Marjan • solo_traveller • de
10
2026-02-12 • via Nuitee
A
Aleksander • extended_group • pl
3
Pros:

The staff itself is OK and does their job.

Cons:

There's no "do not disturb" signs, so the room service knocks your door every morning and eventually just enters if you don't ask to skip your room today. The neighborhood is full of drunken homeless and covered by trash to the point that literally reduces mobility.

2026-02-09 • via Nuitee
P
Petra • family_with_children • de
7
Für ein Kurzurlaub sehr zu empfehlen
Pros:

Aufzug funktioniert ist nur sehr klein, sauber, freundlich, ruhig, zentral, alles in Fuß Distanz zu erreichen. Buntes viertel!

Cons:

Es hätte ne Flasche Wasser da sein können, und es fehlten zahnputzbecher, Matratzen sind solala haben schon ihre Tage hinter sich.

2026-01-29 • via Nuitee
A
Anatolij • solo_traveller • de
10
Komme wieder
Pros:

Sehr korrekter Personal!

Cons:

Nix! ALLES SUPER GEIL!

2026-01-28 • via Nuitee
A
Anatolij • solo_traveller • de
10
2026-01-28 • via Nuitee
S
Schneider • family_with_children • de
1
2026-01-24 • via Nuitee
A
Adzibajram • family_with_children • lu
1
Katastrofe
Pros:

Nichts

Cons:

Alles war schlecht

2026-01-23 • via Nuitee
O
Odette • solo_traveller • nl
10
Heerlijk
Pros:

Ligging

Cons:

Alles was goed

2026-01-20 • via Nuitee
F
Franziska-Anna • solo_traveller • de
3
Kurz und schmerzlos, für eine Nacht ok, aber nicht länger
Pros:

Kurzer Weg zum Hauptbahnhof, Bettwäsche und Handtücher waren frisch

Cons:

Der dreckige, uralte Teppichboden, die dreckigen und fleckigen Vorhänge. Schimmel und Haare von anderen im Bad. Die nicht fest sitzende Klobrille. Allgemein sehr dreckig überall z.B. im Aufzug

2026-01-20 • via Nuitee
A
Agnieszka • extended_group • pl
9
2026-01-19 • via Nuitee
L
Leath • solo_traveller • se
3
2026-01-19 • via Nuitee
F
Felix • extended_group • de
8
2026-01-19 • via Nuitee
M
Merle • couple • de
5
Cons:

Die Rezeption ist in einem anderen Gebäude, als die Zimmer. Das Badezimmer war sehr heruntergekommen, die Zimmertür sehr dünn und hat bei jedem Luftzug gewackelt. Im Gang hat es nach Zigaretten gerochen. Die Straße vorm Hotel war bis spät nachts sehr belebt und laut. Das Bett war aber sauber und recht bequem.

2026-01-19 • via Nuitee
H
Hristiyan • family_with_children • nl
10
2026-01-19 • via Nuitee
S
Solomiia • couple • de
10
2026-01-19 • via Nuitee
F
Felix • extended_group • se
4
2026-01-19 • via Nuitee
J
Jürgen • extended_group • de
9
Es hat alles geklappt und es waren nichts negativ
Pros:

Die Lage war sehr gut. Wir konnten in wenigen Minuten alles erreichen.

Cons:

nichts

2026-01-19 • via Nuitee
P
peter • solo_traveller • se
6
Hamburg är fantastikt trevligt.
Pros:

det var ingen frukost i priset

Cons:

man kan bjuda gästerna på kaffe. jag bytte hotel efter dom två nätterna närmare st.pauli

2026-01-19 • via Nuitee
A
Arthur • couple • de
5
Für wenig Geld ist es ok, zum schlafen hat es ausgereicht, nicht weit von Bahnhof entfernt.
Pros:

Zimmer war etwas klein, aber dennoch leicht modern eingerichtet, zum schlafen reichte es aus.

Cons:

die Gegend, war zu dreckig zu viele Junkies hielten in der Gegend auf. Nichts für Menschen deren auf Umgebung sehr achten, für ein Kurztrip ist es ok. nicht empfehlenswert für Familien und peniblen Menschen.

2026-01-19 • via Nuitee
S
Serkan • extended_group • ro
7
2026-01-19 • via Nuitee