Hotel Mercedes/Centrum

Hotels
6 (836 reviews)
Steindamm 51 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Budget price
Convenient location
Cons:
Dirty rooms
Poor amenities
Unpleasant area

Categories

Cleanliness
4.39
Several reviews mention dirtiness and poor maintenance, impacting the cleanliness score.
Service
7.36
Most reviews noted friendly staff, improving the service rating.
Location
7.9
Positive mentions highlight the proximity to main transportation hubs.
Room Quality
4.85
The condition of rooms and amenities was often criticized, averaging this score.
Amenities
5.38
Limited amenities mentioned, leading to a moderate score.
Value for Money
6.34
Budget-friendly pricing was noted, increasing the value perception.
Food and Beverage
5.89
No specific mention of food quality, resulting in a neutral score.
Overall Experience
5.86
Mixed experiences lead to a balanced overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:46

Property Description

Modern Guestrooms and Lively Atmosphere
The hotel offers modern guestrooms and a lively atmosphere, ensuring a comfortable and vibrant stay for all guests.

Excellent Transport Links and Proximity to City Center
Benefit from the hotel's excellent transport links and close proximity to the city center and River Alster, making it convenient for globetrotters to explore the city with ease.

Walking Distance to Main Sights and Shopping Areas
Guests can easily explore Hamburg's main sights, popular shopping areas, restaurants, and bars on foot from the hotel, providing a perfect blend of convenience and leisure during their stay.

Book your stay now and experience the perfect combination of comfort, convenience, and vibrant city life at our extraordinary hotel!

Important information:

Please note that all business travelers who want to claim city taxes must have written proof from their employer.
When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

6
Based on 836 reviews
Cleanliness: 4.39
Service: 7.36
Location: 7.9
Room Quality: 4.85
Amenities: 5.38
Value for Money: 6.34
Food and Beverage: 5.89
Overall Experience: 5.86
H
Hanna • couple • dk
8
Ok w odniesieniu do ceny.
Pros:

Właściciel miły i uczynny. Hotel stary, ale dobrze odnowiony.

Cons:

Schody do 2-biegi piętra i brak szklanek w pokoju. Łazienka na korytarzu.

2026-04-10 • via Nuitee
G
Grönheim • couple • de
3
2026-04-08 • via Nuitee
J
Jamila • couple • at
7
2026-04-06 • via Nuitee
P
Peter • solo_traveller • de
7
2026-04-04 • via Nuitee
L
Letzelter • solo_traveller • de
8
War gut
Pros:

Das man alles zu Fuß sehr gut erreichen kann.

Cons:

War alles gut.

2026-04-03 • via Nuitee
S
Stephan S. • family_with_children • de
5
Erschreckend Zweckmäßig
Pros:

- Die Nähe zum Bahnhof

Cons:

- Zustand des Zimmers/Bad und des gesamten Gebäudes, grosses Loch in der Wand das mit Toilettenpapier zugestopft wurde, Fön im Bad lebensgefährlich (hängt an einer Schraube, Stromkabel hängen raus), Fenster müssten mal gesäubert werden (von aussen), Sockelleiste Lose, Safe funktioniert nicht, tv findet keine Sender....

2026-03-30 • via Nuitee
Z
Zorica82 • family_with_children • rs
8
Pros:

Udobni kreveti, čisto.

Cons:

Odobrili su zahtev za rani ulazak u sobu, a kada smo došli to nije bilo omogućeno. Lokacija je pomalo problematična zbog blizine železničke stanice.

2026-03-29 • via Nuitee
S
Steffi • family_with_children • de
3
2026-03-29 • via Nuitee
T
Tim • solo_traveller • de
9
2026-03-28 • via Nuitee
S
S21 • family_with_children • fr
4
Il n'a de Mercedes que le nom...
Pros:

L'environnement :
Emplacement a 8min de la gare routière, a proximité de marchés fruits et légumes, a 10min d'un quartier de restaurant

Cons:

Accueil froid, réception dans le bâtiment d'à côté... nous avions la chambre 42 qui est une chambre sortie de secours... pour comprendre comment ça s'ouvre/se ferme c'est un escape game, on nous explique tout un système de tourner a gauche a droite pour finalement voir un écrito au dos de la porte qu'il faut juste fermer mais a la fois c'est obsolète etc etc c'est trop compliqué !!! Quand on appelle car la porte est branlante on nous fait savoir qu'on dérange...Et encore heureusement qu'on parle allemand, sinon bon chance pour comprendre les règles du jeu ! L'ascenseur parlons-en, à peine il arrive qu'on prefere se taper les 4 etages a pied !Moralité 84€ pour une chambre pour la nuit bof c'est un peu cher pour cette qualité de service. La chambre était toutefois acceptable, literie passable, sdb vétuste, on avait un bon emplacement c'est ce qui nous avait encouragé mais nous ne recommandons pas cet établissement

2026-03-28 • via Nuitee
J
JUAN RAMON • solo_traveller • es
10
2026-03-27 • via Nuitee
A
Anastasia • family_with_children • ua
9
2026-03-27 • via Nuitee
J
Jessica • family_with_children • de
7
2026-03-27 • via Nuitee
P
Paul • solo_traveller • gb
6
2026-03-27 • via Nuitee
L
Lena-Malin • family_with_children • de
7
Pros:

Völlig ausreichende Ausstattung und durchschnittliche Sauberkeit. Für eine Nacht super.

Cons:

Die Betten waren äußerst unbequem.

2026-03-24 • via Nuitee
D
Dagmar • couple • ch
7
Pros:

Preis-/Leistungsverhältnis. Sauberkeit. Lage

2026-03-21 • via Nuitee
L
Lidija • solo_traveller • hr
6
Pros:

Location, close to centar

Cons:

Dirty, the area is not so safe.

2026-03-19 • via Nuitee
A
Anatolij • couple • de
10
Pros:

👌🏼

Cons:

👏🏻

2026-03-19 • via Nuitee
J
jose david • solo_traveller • es
8
Pros:

Céntrico

Cons:

El ambiente que hay sobre todo por la noche …

2026-03-18 • via Nuitee
D
Dorothea • extended_group • de
5
2026-03-17 • via Nuitee