Hotel Mercedes/Centrum

Hotels
6 (911 reviews)
Steindamm 51 , Hamburg , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Budget price
Convenient location
Cons:
Dirty rooms
Poor amenities
Unpleasant area

Categories

Cleanliness
4.39
Several reviews mention dirtiness and poor maintenance, impacting the cleanliness score.
Service
7.36
Most reviews noted friendly staff, improving the service rating.
Location
7.9
Positive mentions highlight the proximity to main transportation hubs.
Room Quality
4.85
The condition of rooms and amenities was often criticized, averaging this score.
Amenities
5.38
Limited amenities mentioned, leading to a moderate score.
Value for Money
6.34
Budget-friendly pricing was noted, increasing the value perception.
Food and Beverage
5.89
No specific mention of food quality, resulting in a neutral score.
Overall Experience
5.86
Mixed experiences lead to a balanced overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:46

Property Description

Modern Guestrooms and Lively Atmosphere
The hotel offers modern guestrooms and a lively atmosphere, ensuring a comfortable and vibrant stay for all guests.

Excellent Transport Links and Proximity to City Center
Benefit from the hotel's excellent transport links and close proximity to the city center and River Alster, making it convenient for globetrotters to explore the city with ease.

Walking Distance to Main Sights and Shopping Areas
Guests can easily explore Hamburg's main sights, popular shopping areas, restaurants, and bars on foot from the hotel, providing a perfect blend of convenience and leisure during their stay.

Book your stay now and experience the perfect combination of comfort, convenience, and vibrant city life at our extraordinary hotel!

Important information:

Please note that all business travelers who want to claim city taxes must have written proof from their employer.
When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6
Based on 911 reviews
Cleanliness: 4.39
Service: 7.36
Location: 7.9
Room Quality: 4.85
Amenities: 5.38
Value for Money: 6.34
Food and Beverage: 5.89
Overall Experience: 5.86
L
Lucas • family_with_children • de
8
2026-10-30 • via Nuitee
S
Schrader • family_with_children • de
7
Pros:

Personal war nett

Cons:

Die Lage war nicht so schön und der Eingang ist ein bisschen versteckt.

2026-10-28 • via Nuitee
A
Anzhelika • couple • de
5
2026-10-27 • via Nuitee
M
Marina • family_with_children • de
7
Pros:

Sehr zentral

2026-10-25 • via Nuitee
A
ANGELOS • solo_traveller • gr
9
Pros:

You could park your car in a safe place with 22 euros. Receptionist was friendly and there were shops around the neighborhood.

Cons:

During the night the neighborhood seems dangerous. A lot of drug addicts in the area.

2026-10-23 • via Nuitee
J
Jonas • family_with_children • ch
5
Cons:

Balkon war leider mit anderen Parteien geteilt.

Aufzug hat nicht funktioniert, Zimmer war im 5. OG

2026-10-23 • via Nuitee
V
Vahan • couple • am
10
Pros:

Ниже среднего

Cons:

не плохо было бы поменять умывальник в ванной комнате и сделать генеральную уборку в отеле

2026-10-21 • via Nuitee
F
Fiona • solo_traveller • gb
7
good value in the city centre
Pros:

Not the best street to walk up but the room was just fine and it was central.

Cons:

the place could do with all new carpets !

2026-10-20 • via Nuitee
L
Lars • family_with_children • de
1
Pros:

Nichts

Cons:

Aufzug fuhr nur nach oben. Zimmer Tür ging nur schwer auf. Parken unverschämte Preise. Personal überfordert.Fernseher ging auch nicht

2026-10-18 • via Nuitee
M
Mariya • couple • de
6
2026-10-17 • via Nuitee
A
Ahmed • extended_group • gb
10
2026-10-16 • via Nuitee
J
Jintong • couple • ca
2
2026-10-15 • via Nuitee
J
Joban • couple • pt
1
2026-10-14 • via Nuitee
C
Carina • family_with_children • de
5
Cons:

Teppich extrem dreckig

2026-10-13 • via Nuitee
U
Uwe Herzog • solo_traveller • de
5
Pros:

Nichts

Cons:

St.Georg ist keine Gegend für Hotels

2026-10-12 • via Nuitee
M
Magdalena • solo_traveller • bg
6
Clean rooms, bad little cation
Pros:

Very clean, nice staff

Cons:

Clean and big rooms, bad location. In the middle of drug and prostitution district. Dirti street full of human trash. But good grossery shops, ethnic restaurants and gold jewellery shops. Too colorful :)

2026-10-11 • via Nuitee
I
Irina • family_with_children • ru
9
Pros:

Прекрасное расположение. Немного неспокойно в округе. Чисто, хороший простой номер,но со всем необходимым

2026-10-11 • via Nuitee
M
Miriam • solo_traveller • de
1
Schlechte Unterkunft, Keine Empfehlung!!!
Pros:

Nichts

Cons:

- die Lage
- das Personal war unfreundlich
- die Gegend, würde ich nicht empfehlen, direkt an einer viel befahren Straße, trotz geschlossenem Fenster hat man alles gehört. Von der Straße und auch vom Flur.
- das Bad war sehr Alt.
- Loch auf dem Boden, Teppich
- Flecken an der Wand, Schimmel im Bad
- sichtbare Leitung, sehr gefährlich
- das Bad hat gestunken

2026-10-08 • via Nuitee
K
Kolenda • solo_traveller • hr
9
Pros:

Prijava u jednom hotelu a idete u drugi

Cons:

Ako spustite kvaku na vratima prema dole automatski se zaključavaju i morate zvati broj za hitne slučajeve jako loše radi sigurnosti

2026-10-08 • via Nuitee
B
Bernd • solo_traveller • de
4
Pros:

Gegenüber vom Hotel ist eine Polizeistation

Cons:

Der Treppenaufgang ist schon sehr runtergekommen,
Teppiche teilweise kaputt.

2026-10-07 • via Nuitee