Gokai Hotel

Hotels
8 (32 reviews)
Бауыржана Момышулы проспект, 24 Юго-Восток(правая сторона) м-н, Алматы район, , Astana , kz

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Big breakfasts
Cons:
Poor cleanliness
Bad service
Overpriced for value

Categories

Cleanliness
6.25
The room was cleaned only once after demanding it, and cleanliness was a major issue.
Service
9.25
The staff were described as friendly and helpful, but there were issues with the service during the stay.
Location
8.25
The location is not ideal for walking to main sites but is accessible by taxi.
Room Quality
8.25
Rooms are spacious, but curtains do not block sunlight.
Amenities
8.75
Basic amenities were not meeting expectations, such as the coffee and restaurant claims.
Value for Money
7.25
Felt overpriced due to service and cleanliness issues.
Food and Beverage
8.75
Breakfast was good, but there were noted issues with quality and variety.
Overall Experience
7.25
Overall dissatisfaction due to service and cleanliness overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:54

Property Description

Modern Accommodations
Gokai Hotel, nestled in Astana, offers contemporary rooms with city views, equipped with free WiFi, flat-screen TVs, and stylish amenities like minibars and free toiletries.

Convenient Facilities
Enjoy the convenience of express check-in/out, a 24-hour front desk, and a shared lounge at Gokai Hotel. The hotel also features a bar, perfect for unwinding after a day of exploring the nearby Bayterek Monument and Khazret Sultan Mosque.

Ideal Location
With Expo 2017 Astana just 9.2 km away and the airport within easy reach, Gokai Hotel is the perfect choice for travelers seeking comfort and accessibility in Astana. Book your stay now to experience the best of what the city has to offer.

Important information:

This property is located in a pedestrian-only zone.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    People 3 years old and over stay for KZT 2,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 32 reviews
Cleanliness: 6.25
Service: 9.25
Location: 8.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.25
Food and Beverage: 8.75
Overall Experience: 7.25
T
TURSYNGALI • couple • kz
10
Pros:

Все чисто и приятно 👍 добрые на рэссепшене

2026-07-04 • via Nuitee
A
Azamat • solo_traveller • kz
10
2026-06-30 • via Nuitee
R
Rashida • family_with_children • kz
10
Pros:

Персонал доброжелательный, приветливый. Завтраки хорошие

2026-06-25 • via Nuitee
O
Oleg S. • solo_traveller • de
8
2026-06-14 • via Nuitee
Динара • solo_traveller • kz
7
Pros:

Чисто

Cons:

Темные обои, отсутствие люстры. Бра недостаточно. Тяжелый темный интерьер

2026-06-12 • via Nuitee
A
Alexander • family_with_children • de
10
Pros:

Personal sehr freundlich, das Frühstück war sehr gut.Preisleistung ist sehr gut.

2026-06-08 • via Nuitee
E
Evgeniy • couple • ru
10
Место куда хочется возвращаться
Pros:

Идеальная чистота, потрясающий персонал, всегда готовый прийти на помощь. Очень вкусный и сытный завтрак.

2026-06-08 • via Nuitee
V
Valeri • family_with_children • by
10
Pros:

Удобное расположение ,рядом с FREEDOM BANK.

2026-06-02 • via Nuitee
Абилова • solo_traveller • kz
10
2026-05-30 • via Nuitee
Z
Zhanel • solo_traveller • kz
8
2026-05-21 • via Nuitee
Салауат Ахмедин • solo_traveller • kz
10
Pros:

Все чисто

2026-05-21 • via Nuitee
Z
Zulfiya • family_with_children • kz
8
2026-05-14 • via Nuitee
Антонов • solo_traveller • ru
8
Pros:

Понравился завтрак, персонал, номер

2026-05-12 • via Nuitee
Токиров • family_with_children • kz
10
Pros:

Чистота и вкусный завтрак.

2026-05-04 • via Nuitee
N
Nikita • solo_traveller • ru
10
2026-04-29 • via Nuitee
J
Justinas • solo_traveller • lt
10
Pros:

Aptarnavimas registraturos superinis 🇱🇹🇱🇹🇱🇹🇱🇹🇱🇹 man lAbai patiko

2026-04-19 • via Nuitee
Елена • family_with_children • kz
10
Pros:

Все отлично, завтрак вкусный

2026-03-25 • via Nuitee
АНЖЕЛА • family_with_children • kz
5
2026-01-19 • via Nuitee
N
Nikolay • solo_traveller • kz
8
2025-12-30 • via Nuitee
N
Nikolay • solo_traveller • kz
6
2025-08-20 • via Nuitee