White House

Hotels
5.8 (134 reviews)
Jalan Hanoman , Ubud , id

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Non-smoking throughout
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Beautiful pool area
Green surroundings
Cons:
Dirty rooms
Poor maintenance
Rude staff

Categories

Cleanliness
3.51
Numerous complaints about dirtiness, broken fittings, and bed bugs.
Service
6.98
Some positive comments about helpfulness of staff, although mixed experiences reported.
Location
7.52
Nice environment with greenery, but some issues of noise mentioned.
Room Quality
4.47
Mixed experiences; some rooms seem to be in poor condition and not as advertised.
Amenities
6.5
Pool and garden areas praised, but facilities and room amenities found lacking.
Value for Money
4.46
Most reviews indicate a feeling of being overcharged for poor quality.
Food and Beverage
7.51
No specific feedback, assumed to be standard for the tier.
Overall Experience
5.48
Significant disappointment reported, many reviews express not returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:04

Property Description

Central Location in Ubud:
Located in the heart of Ubud, White House provides easy access to popular attractions such as Monkey Forest Ubud, Ubud Palace, and Saraswati Temple, making it the perfect base for exploring the city.

Comfortable Rooms with Essential Amenities:
The air-conditioned rooms at White House come with free WiFi, a desk, private bathroom, and cozy bed linens, ensuring a comfortable stay for guests. The 24-hour front desk staff fluent in English and Indonesian are readily available to assist with any needs.

Relaxing Outdoor Spaces and Dining Options:
Guests can unwind in the garden or on the terrace, enjoying the peaceful ambiance. The on-site restaurant offers delicious meals, providing convenience for guests looking to dine in.

Experience the charm of Ubud at White House - book your stay now for a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.8
Based on 134 reviews
Cleanliness: 3.51
Service: 6.98
Location: 7.52
Room Quality: 4.47
Amenities: 6.5
Value for Money: 4.46
Food and Beverage: 7.51
Overall Experience: 5.48
M
Marta • extended_group • us
10
Fantastic location with friendly staff and jungle-like ambiance
Pros:

Fantastic location! A little hidden which makes it feel more jungle-like. A short walk to the main streets but far enough to get a good night's sleep with quiet ambiance of the jungle life and night. The room we had overlooked a rice field. Loved waking up to the sunrise. The staff was very friendly and helpful.

2026-02-28 • via Nuitee
S
sonia • solo_traveller • fr
9
super endroit avec piscine pas cher et très agréable
2026-02-08 • via Nuitee
L
Liubov • solo_traveller • ua
10
Це тихий куточок раю в шаленому центрі міста.
Pros:

Готель знаходиться в тихому місці, із номера я чула спів пташок, бо територія потопає у саду, а по-сусідству знаходяться рисові поля. Неймовірно затишно та умиротворююче. Окреме дякую за зону з басейном - водичка завжди тепла і чиста і плавати в оточенні саду - суцільне задоволення.

2025-10-01 • via Nuitee
A
Alizee • couple • fr
3
Cons:

Une chambre partagée avec d’autres personnes au dessus
Chambre dans un salon ?
Salle de bain commune en dehors
Impossible de dormir avec un bruit de grenouilles ou d’ânes on ne sait pas ?
Bref on a préféré partir

2025-09-14 • via Nuitee
H
Haakon • couple • no
10
2025-09-06 • via Nuitee
J
Jade • extended_group • au
8
2025-09-04 • via Nuitee
• couple • fr
5
Pros:

Le lieu était beau. Et le personnel gentil. La localisation est bonne.

Cons:

Malheureusement nous n’avons pas eu le logement des photos, nous avons eu une chambre qui semblait en travaux pas du tout lumineuse parce que juste une fenêtre. Le wifi était catastrophique. Et l’isolation je n’en parle pas j’entendais tout ce que faisaient les voisins, TOUT.

2025-08-25 • via Nuitee
P
Phill • solo_traveller • au
1
Very Poor
Pros:

The pool looked nice.

Cons:

Window curtains wouldn't close. Air Con didnt work
Toilet leaked. Shower cold water. Ants crawling through shower. Dooner not long enough. Could only stay 1 night. Left next morning.

2025-08-19 • via Nuitee
C
Ciurans • extended_group • es
10
2025-08-18 • via Nuitee
M
MOHAMMED • extended_group • sa
1
Cons:

كلشي سيئ وعدم نظافه وعدم اهتمام وتكييف سيئ استاجرت وحده كامله والمكيف في غرفه واحده صغيره والحشرات والقرود

2025-08-17 • via Nuitee
A
Aida • extended_group • es
10
Maravilloso.
Pros:

La habitación básica, con lo esencial para pegarte una ducha y dormir. Los alrededores del alojamiento eran espectaculares, salías de la habitación y parecía que estabas en la selva, la mayoría de días veíamos monos que venían desde el Monkey Forest, un espectáculo de lugar.

Cons:

El agua caliente no funcionaba, pero da igual porque con el clima que hace daba gusto ducharse con agua fría.

2025-08-13 • via Nuitee
R
Rondeau • family_with_children • ca
10
Very good property
Pros:

This was a great property! Right off the main busy road but so tucked away down a little pathway that there was no noise at all during the day or night.
The room was very big, Ac was good, the bed was comfy and clean.
The pool was great, nice and refreshing. The gardens all throughout the property are gorgeous, so many lovely plants. Several cute little ponds with fish and frogs.
The staff were great and very helpful.

Cons:

Our shower head was really bad pressure but we just ended up using the lower spout on the shower and it was good!

2025-08-10 • via Nuitee
N
Norman • family with young children • au
1
Bad
2025-07-13 • via Nuitee
T
Temirlan • review category business travellers • kz
4
Beautiful pictures, yet reality seems to differ
Pros:

I liked the territory itself, and the greenery all around. I loved the pool. That's it

Cons:

Bad rooms, terrible air conditioning, bathrooms are unclean, staff were not super helpful. Only one power socket in my room worked, which made it super inconvenient. Wifi is terrible, especially when you need a stable connection. Definitely, it was my problem that I decided to save a bit of money and book this place; however, I was counting the days till my checkout. Don't order transport or buy tours there, because they charge x3. The worst part was when I sent my bag full of dirty clothes to the laundry, and when I got it back, two of my T-shirts just disappeared. Of course, the receptionist tried to convince me that I had lost and it was my problem. I did not want to argue because I am a tourist in a foreign country, but I was still a tad disappointed. IF YOU ARE TRYING TO SAVE SOME MONEY, I BEG YOU DO NOT BOOK THIS PLACE. I am an avid traveller, and for me, it was one of the most disappointing bookings I have ever made.

2025-07-09 • via Nuitee
A
Andrew • solo traveller • gb
1
Horrendous, wouldn’t wish that place on my worst enemy
Pros:

Nothing

Cons:

Very, very dirty
Broken fittings in room
Bed bugs
Rude staff
Broken shower
Dirty bed Linen
Everything covered in dust

2025-07-07 • via Nuitee
R
Ramiro • young couple • ch
10
Oasis in Ubud.
Pros:

The friendly staff, the best Wayan Dewi, shes the one who make our stay in Bali, a dream came true. the involving nature, the pool, the views, the garden, the silence and the surrounding by local houses.

Cons:

All was perfect.

2025-06-21 • via Nuitee
S
Simone • solo traveller • au
2
Definitely will not come back again
2025-06-17 • via Nuitee
Y
Yuliia • solo traveller • id
5
Passable
2025-06-12 • via Nuitee
B
Bondar • solo traveller • es
9
I loved the location and the kindness from the staff. The waited for me until late when I just arrived the first day. Th
Pros:

I loved the location and the kindness from the staff. The waited for me until late when I just arrived the first day. The pool is amazing, I really enjoyed my stay. Also the price is very good

Cons:

-

2025-06-06 • via Nuitee
N
Nabli • young couple • my
5
Passable
2025-05-29 • via Nuitee