Hotel Hacienda Santana

Hotels
9.1 (236 reviews)
Carretera Tecate, Ensenada Km 3.781 S/N, Colonia Maclovio Herrera, Municipio de tecate baja california , Tecate , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Good service
Great location
Quality breakfast
Cons:
Discomfort with bed
Limited dining options near closing time

Categories

Cleanliness
9.15
The reviews mention a high standard of cleanliness, noting it as a strong positive aspect.
Service
9.65
Strongly positive feedback regarding the helpfulness and friendliness of the staff.
Location
9.15
General mentions of good location, with reviewers appreciating the setting.
Room Quality
8.65
Some reviews indicate discomfort with beds, but overall room quality is viewed positively.
Amenities
8.65
Amenities received mixed but generally favorable sentiments; improvements noted.
Value for Money
9.15
Reviewers noted a very positive experience relative to cost, suggesting good value.
Food and Beverage
9.15
Recurring mentions of excellent breakfast options enriched the sentiment.
Overall Experience
9.25
Overall sentiment indicated an excellent experience, exceeding expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:01

Property Description

Welcome to Hotel Hacienda Santana!

Garden, Terrace, and Shared Lounge: Enjoy our serene garden, relax on the terrace, or socialize in the shared lounge - the perfect spots to unwind and connect with fellow travelers.

Billiards and Free WiFi: Have a fun-filled evening with a game of billiards or stay connected with our complimentary WiFi throughout the property.

Bilingual Reception and Nearby Attractions: Our reception staff fluent in English and Spanish are ready to assist you. Explore the nearby Rosarito or easily reach Tijuana International Airport just 32 km away.

Ready to experience comfort and convenience at Hotel Hacienda Santana?

Important information:

Swimming pool: Closed from Sun, Feb 1, 2026 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 7 years old and over stay for MXN 900 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 236 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 9.15
Overall Experience: 9.25
M
Mario • couple • us
8
breakfast was really good; restful and quiet place with friendly staff.
Pros:

breakfast was good, staff was friendly and helpful, its a quiet and restful place.

Cons:

no elevator for second floor; had a hard time adjusting the temperature with the shower faucets.

2026-03-07 • via Nuitee
S
Sarah • couple • us
7
2026-03-01 • via Nuitee
M
Maria • couple • us
10
Pros:

Quiet, clean and good service

2026-03-01 • via Nuitee
M
Marisa • couple • us
10
2026-02-14 • via Nuitee
J
Jiménez • couple • mx
10
Pros:

Excelente 👌

2026-01-31 • via Nuitee
T
Tatyana • couple • us
10
Pros:

Fantastic place. Convenient location, very friendly and helpful staff, super clean, spacious, quiet and very comfortable room. There's plenty outdoor space, which is great if you travel with dogs. You can walk around for half an hour without ever leaving the premises. If you're in Tecate - I highly recommend staying here.

2026-01-25 • via Nuitee
C
Carlos • couple • us
9
2026-01-25 • via Nuitee
R
raul • couple • mx
9
Pros:

Servicio

Cons:

Na

2026-01-22 • via Nuitee
M
Mercedes Imelda • couple • us
10
Nuestro lugar favorito en Tecate.
Pros:

El desayuno excelente, las habitaciones muy limpias y camas muy confortables, el personal de atención al cliente, amables y educados, en general nuestra estancia de una noche en Hacienda Santana supero nuestras espectativas, estamos planeando nuestra próxima visita. (Como detalle adicional, olvide un articulo personal en la habitación y ellos tuvieron la amabilidad de mandarme mensaje para hacermelo saber, me lo guardaran hasta mi proxima visita)

Cons:

Nada que agregar, todo estuvo perfecto!

2026-01-20 • via Nuitee
J
Jorge • couple • us
10
Beautiful place
Pros:

Beautiful place a 10

Cons:

Everything very clean very nice

2026-01-19 • via Nuitee
M
Marilyn • couple • us
10
Pros:

Very beautiful property and hotel. Secure parking. Restaurant on-site. Great mini-bar in the lobby. Nice buffet in the morning. The architecture inside is like an old Spanish monastery. Beautiful view toward the west. Patio lounge area is lovely. Quiet and calm. Lovely staff.

2026-01-19 • via Nuitee
J
juarez • couple • mx
10
Pros:

Se descansa muy bien

Cons:

No tenía pilas el control del aire

2026-01-13 • via Nuitee
K
Karla • couple • us
10
Pros:

Very well taken care

Cons:

Very clean

2026-01-03 • via Nuitee
A
Alejandra • couple • us
10
Valides
Pros:

En general todo me pareció bastante bien

Cons:

Sin comentarios

2026-01-02 • via Nuitee
J
Juan Antonio • solo_traveller • mx
10
2025-12-31 • via Nuitee
G
Gustavo • solo_traveller • us
10
Pros:

Really good

Cons:

All was good

2025-12-26 • via Nuitee
M
Manuel • couple • mx
10
2025-12-24 • via Nuitee
S
Santiago • couple • us
7
2025-12-21 • via Nuitee
L
Lair • couple • us
10
Very welcoming and comfortable.
Pros:

The breakfast was awesome! FRESH fruit and breakfast items "hot off the grille" by very nice staff. Very helpful, very welcoming, very comfortable stay!

2025-11-04 • via Nuitee
S
Sandra • couple • us
8
2025-10-18 • via Nuitee