Roswell Inn

Writing





Extremely Disappointing Experience – Avoid This Hotel!

I had a terrible experience at Rosewell Inn Hotel, Gurgaon. The hospitality was extremely poor, and the behaviour of the staff was very rude and disrespectful. Even the owner's attitude, Lalit Yadav, was disappointing. There was no proper professionalism or courtesy towards guests.

Instead of making customers feel welcome, the staff and management made the experience unpleasant. Good hospitality means treating every guest with respect, but unfortunately, that was completely missing here.

I strongly suggest that management improve their attitude and customer service. I personally would never choose this hotel again. Think twice before booking this property!

I had a very disappointing experience at Rosewell Inn Hotel, Gurgaon. The behaviour of both the hotel staff and the owner, Lalit Yadav, was extremely rude and unprofessional. The way they communicate with guests is completely unacceptable.

A hotel should provide good hospitality, respect and comfort to its guests, but unfortunately, my experience was the opposite. The staff and management need to learn basic manners and how to treat customers respectfully.

I would not recommend this hotel to anyone looking for a comfortable and pleasant stay. Very poor customer service and a highly disappointing experience. Definitely not worth the money!

Very disappointing experience. The overall service was not up to expectations, and the hospitality needs significant improvement. The management should pay more attention to guest satisfaction and service quality. I would not recommend this hotel based on my experience.

It was not informed that it’s 2nd floor without lift and my mother is senior citizen
Also porn started playing in the middle of movies for 2 nights in a row around 11pm

We did not stay.
They canceled the booking the last minute.
Very unprofessional

Nothing much.