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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Kid meals
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Heated pool
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Stand-up comedy
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Access to nearby outdoor pool
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Golfing on site
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Tennis lessons on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Beach yoga on site
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Fitness facilities (surcharge)
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Spa tub (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Rooftop garden
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Ensana Buxton Crescent, a 5-star hotel in Buxton, offers elegantly designed air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom, ensuring a comfortable stay for guests.
Wellness Retreat
Indulge in relaxation at the hotel's wellness area featuring an indoor pool, fitness centre, sauna, and an outdoor swimming pool. Unwind with a rejuvenating hot spring bath, adding a touch of luxury to your stay at Ensana Buxton Crescent.
Explore and Experience
Located near popular attractions like Chatsworth House and Capesthorne Hall, guests can enjoy a range of activities including hiking and cycling. With a paid airport shuttle service available, seamless travel arrangements await at this exquisite hotel.
Book your stay at Ensana Buxton Crescent for a luxurious and rejuvenating experience in Buxton.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible at a location nearby (reservation is needed) and costs GBP 30 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 12 years old stay for £10 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The bed was very comfortable and the spa facilities were lovely. Buxton was a lovely village with lots of nice restaurants to choose from
The breakfast could have had more cold food/buffet items and been restocked more regularly
The staff were really helpful
Hotel been renovated to high standard
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Handy for the Buxton Theatre
Poor quality toilet paper - an easy fix for the management
The outdoor spa pool and indoor mineral pool were lovely
Didn’t serve alcohol free wine in the restaurant, but did have alcohol free Guinness
Beautiful hotel. Very helpful and friendly staff.
The spa is nice but there are some unusual aspects to it. There is only one place to lie on loungers to relax and read and that is in the main pool room. The temperature in this room is so overpoweringly hot it is very unpleasant and the lighting is so low reading is not possible. There is an indoor/outdoor pool upstairs with lots of room for loungers inside but sadly there are just 4 wooden upright chairs. This would be a lovely place to relax but unfortunately no comfortable seating is available which is strange for a spa. There are no jacuzzis at this spa other than some weak jets in the outdoor pool. The steam room is not hot……..This could be an amazing spa but sadly isn’t but obviously this is just my personal preference.
Breakfast was great. Lots of choice and well cooked.
More signage in the Spa. We stumbled on the stone beds, but only by chance.
Staff very helpful
Spa was lovely
Waiters at restaurant were fantastic
In general it feels a bit like a 3 or 4 star hotel in a 5 star body
The food was crazy overpriced at the restaurant
Breakfast was ok
The room was nice but not incredible
Spa was lovely but also the steam room kept shutting off and the outdoor pool had some dirty tissues beside it
early access to the spa was perfect for us, perfect addition to our 1 nights stay.
room was comfortable and perfect
Late bar available - perfect for after show drinks
There was nothing that we could fault on our stay
Beautiful room - amazing spa - incredible breakfast
Separate bar and small seating areas. Waiter service for breakfast. Spa access. Valet parking
No coffee in room had not been refilled. Dinner not hot enough when reached the table but breakfast was. Unable to book in early via email despite other people arriving and checking in early.
Location and facilities
It was lovely and clean.
The spa times for guests. We came to enjoy the spa as my mum and dad were going to a show.
We could only check in at 3 and then with tea at 6 it only gave us a couple of hours to enjoy it.
It would have Been nice to be able to have had a late night swim and relax so I think the pools should be open to guests staying at the hotel later times
The spa was ok
Concierge was friendly
The breakfast was awful and the staff were young and unfriendly. The room was noisy as it was over the spa which seemed to be constantly business. Too busy it ran out of towels. Every morning we were woken up by 7.30 am
When the spa opened. I spoke to manager who did little and seemed not to care. We stay all
Over the world and she was hands down not interested in making our stay better. She offered us a refund for Breakfast as the cooked breakfast came late and without bacon but despite numerous emails we have not had a refund for part of the stay let alone
The awful breakfast.
It’s one thing having a poor stay it’s another when nothing is done to rectify - poor customer
Service on every level. 3 stars at best.
Excellent location
The room was very small and there were a pair of socks belonging to a previous guest in the wardrobe 😩 water was left in the kettle and there were areas of the spa that were grubby and not what was expected from a hotel of this stature.
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