Helat Hotel

Hotels
8 (1068 reviews)
Helat hotel , Al Khobar , sa

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Value for Money
Cons:
Cleanliness issues
Poor service at times
Noise from the street

Categories

Cleanliness
7.46
Some reviews mention dirty carpets and a general cleanliness issue.
Service
8.43
Most reviews praise the polite staff, though there's a mention of uncooperative service.
Location
8.47
The location is frequently praised, being near services but also noted as distant from some.
Room Quality
7.92
Room spaces are mentioned positively, but some issues regarding furniture and odors were noted.
Amenities
7.95
Amenities are generally perceived well, with the gym and pool highlighted.
Value for Money
8.41
Many reviews indicate that the price is good compared to the service and offerings.
Food and Beverage
7.46
The restaurant received mixed feedback regarding attention and service.
Overall Experience
7.93
Most guests had a pleasant stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 19:02

Property Description

Luxurious Accommodation
Enjoy a comfortable stay in our well-equipped guest rooms with modern amenities and cozy furnishings.

Delicious Dining Options
Indulge in a variety of culinary delights at our on-site restaurant offering buffet, à la carte, and continental breakfast options.

Exceptional Guest Services
Our multilingual staff is available 24/7 at the front desk to assist you in planning and enhancing your stay.

To book your stay at Helat Hotel and experience luxury and convenience, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 1068 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 7.93
خالد • solo_traveller • sa
10
2026-07-11 • via Nuitee
ممدوح • couple • sa
10
مكان يرجع له
Pros:

الموظفين وجودة المكان مقابل السعر

Cons:

لا يوجد

2026-07-11 • via Nuitee
O
Omer • solo_traveller • ye
6
2026-07-10 • via Nuitee
F
FAHAD • solo_traveller • kw
9
شكرا للطاقم الرائع
Pros:

الطاقم رائع ومتعاون شكرا لكم ، الغرفة واسعة ونظيفة .

2026-07-10 • via Nuitee
A
ahmed • solo_traveller • ae
10
Thanks to the reception team
Pros:

Clean. Professional treatment

Cons:

Nothing

2026-07-09 • via Nuitee
A
Abdulrahman • solo_traveller • sa
1
سيئة جدا موظفون الاستقبال فترة العصرية يجب تعليمهم أسلوب المحادثه مع العميل بأدب
Pros:

موقع الفندق

Cons:

غير مريح والمرافق قديمة وغير نظيفة ريحة الأثاث القديم موجوده بالغرفة

2026-07-08 • via Nuitee
محمد • couple • sa
10
2026-07-08 • via Nuitee
W
Wael • family_with_children • sa
10
2026-07-08 • via Nuitee
A
Abdul Qadir GR • solo_traveller • qa
8
Pros:

Location and facilities.

Cons:

The receptionist lady were not so welcoming. I requested early check-in which she refused but fortunately her male colleague ( gentleman) helped and got me the room.

2026-07-06 • via Nuitee
احمد • solo_traveller • sa
10
2026-07-06 • via Nuitee
R
Ramy • couple • eg
10
2026-07-06 • via Nuitee
الحربي • extended_group • sa
10
2026-07-06 • via Nuitee
S
shouq • extended_group • sa
10
الفندق جميييل جدًا ومرتب ونظيف والغرف شرحه شرحه ولله ماندمت ابدًا اعيد التجربه مره ومرتين وعشر والموقع قريب بالخبر كلش ي
2026-07-06 • via Nuitee
A
ALI • family_with_children • sa
7
2026-07-05 • via Nuitee
M
MSHARI • couple • sa
9
فندق جميل وخيار جيد جداً مقارنه بالسعر
Pros:

الموقع والتعامل وسهوله الدخول والخروج

Cons:

يمكن الاثاث قديم نوعاً ما لكن مايعيبه

2026-07-05 • via Nuitee
K
khaled • couple • sa
9
Cons:

المواقف جداً قليله في قبو المبنى

2026-07-05 • via Nuitee
عبدالرحمن • couple • sa
10
Pros:

كل حاجه 👍🏻

2026-07-03 • via Nuitee
شا • solo_traveller • sa
10
Pros:

الغرف نظيفه ..وهدوء ..العزل جداً ممتاز ..خدمتهم سريعه ....موقع الفندق جداً ممتاز .موظفين الأستقبال محترمين ومتعاونين .

Cons:

لاشيء كل شيء ممتاز
فقط ملاحظه بسيطة مدخل قاعة النساء للاحتفالات
الأفضل ان يكون لهم مدخل خاص ليس من نفس مدخل الفندق (( وجهة نظر ))

2026-07-03 • via Nuitee
S
Sulaiman • solo_traveller • sa
5
Pros:

Nothing

Cons:

- The check-in process took nearly an hour due to the room not being ready, despite contacting them by phone and text messages.

- The two rooms share the same central air-conditioning duct grille, causing voices from the neighboring room to be heard very clearly, as if both rooms were one space.

- There is a risk of falling from height, as the window is not fitted with a protective metal guardrail.

2026-07-02 • via Nuitee
عفاف الحكمي • solo_traveller • sa
8
2026-07-02 • via Nuitee